We went to look at a Newmar Canyon Star Class A motorhome and scheduled a meeting in advance since…read morewe were coming from out of town. We met with our salesman, Roy, who was extremely helpful and knowledgeable. He took the time to walk us through the features and specs of the RV and then sat down with us to discuss what we were looking for and our timeline. Even after we told him we were not planning to purchase that day, he remained patient, professional, and very helpful. We would highly recommend Roy as a salesman. We have visited other RV dealerships, and the sales staff elsewhere have not come close to the level of service we received from him. We're hoping the motorhome we want will still be available when we're ready to purchase.

Our experience at Beckley's RV was mixed, with a few standout employees but several serious…read moreconcerns that future customers should be aware of. First, our salesperson, Mike Dandenault, was excellent. He was professional, helpful, and never hesitated to track down answers when he didn't have them immediately. He was one of the bright spots in the process. Unfortunately, our interaction with Tony Mills in finance was the opposite. We were clear from the beginning that we did not need financing. Despite that, we were steered into his office anyway. He opened by asking, "I'm guessing you might have good credit?" followed by "I'll need your maiden name," even though we had already stated we weren't financing. When we repeated that we didn't need financing, he insisted he could "save us a lot of money." After declining again, he abruptly told us to leave his office. It was disrespectful and unnecessary. Things worsened when our trailer was damaged due to a storm. We were sent a photo of the dented fender. and asked for a full inspection (prior to our pickup date) for any unseen damage. Instead of reassurance, we received an email from Kelly Shanholtzer, the President, opening with "your reaction is over the top', along with additional photos and the admission that the trailer had not been chocked properly and rolled into another trailer during the storm. That response alone spoke volumes about how customer concerns are handled at the leadership level. On a positive note, Jess Bonhomme in Parts was outstanding. She was knowledgeable, respectful, and genuinely helped us make smart choices on accessories for our new trailer. We also are 2 weeks into owning our trailer and it has not been registered with the manufacturer, and no warranty information is yet available. On a positive note, the manufacturer (NuCamp) has been very helpful with following up on our warranty information. Overall, our advice to anyone considering Beckley's is simple: do your homework, visit other dealers, and proceed with caution if you choose to work with them.

I went to Zebroskis based on a recommendation from a local RV tech and I was not disappointed. They…read morewere busy but committed to getting the oil changed as I rent it out. They are very customer friendly and it's obvious they do not overcharge and are honest people which is the most important with a repair shop. In addition, telling them how the Uber driver illegally let me as a disabled vet stranded up the street due to my service dog, they offered and picked me up so I did not have to stress about being denied service with Uber which I greatly appreciate. Chris Sweat

From the owner: We specialize Auto Repair & RV & Motor Home Repair, Inspections & Winterizations in Frederick…read moreCounty Maryland & surrounding communities including Walkersville, Woodsboro, Thurmont, Keymar, and Libertytown.

Business needs improvement. The building needs some TLC & the campers need checking more often.read more

DO NOT BUY FROM CHESACO RV IN FREDERICK!!! We put a deposit down on a camper site unseen with a…read morepromise from Jeff (salesman) and James (manager) that it would be delivered to Frederick so we could do a walkthrough before signing final documents. A couple days later Ty called us to schedule the walk through/signing. We asked if we could do 3pm or later during the week or anytime over the weekend. Ty said the latest he would agree to was 2:30pm and then said, "most people are so excited to make a big purchase like this that they just take off work. Why can't you take off work?" (Keep in mind this is last minute). We reluctantly agreed to come at 2:30. GUESS WHAT!? We show up to do our walk through at 2:30 and the camper was never sent to Frederick from Joppa. Funniest part is that James (manager) acted like he had no idea we hadn't seen the camper in person yet DESPITE being the one who told us we would be able to see it before signing final documents at our appointment. We still gave them the benefit of the doubt and agreed to buy the camper site unseen with the agreement that when the campers delivered to our campsite (2 hours away from us) we would be able to do a walk through and get the keys. While waiting on delivery, I get 4 calls from Jeff asking how we are liking the camper which we DON'T even have yet!!! You haven't delivered it! I get a call from James AFTER signing all the final documents saying the payments will actually be $50 more per month than they told us, never asked if it was okay, etc. We were also told the scheduling lady would call to confirm delivery which never happened, we had to reach out multiple times instead. Delivery finally happens and THEY DON'T HAVE KEYS TO THE CAMPER! We can't get it set up or do anything and have to drive 2 hours back home to fight with James and Ty for days on where our keys were. They kept saying they would call us back, never did. When we finally got a hold of James, he said the keys could be picked up from Frederick the following afternoon, they obviously didn't follow through on this either, didn't even call us to say they weren't there, then blamed it on Joppa per usual. Everything was Joppa's fault, not Frederick's if you ask James. Then they said the keys would be in Frederick the following morning. We kept calling to confirm the keys were in the office as promised since the first go around they weren't. They again kept saying they would call us back when they had a new time to pick them up but big surprise.. no one ever called us back. The kicker is that James had the nerve to ask me to give them a positive Google review..... so, here's your much deserved review, James! You've lost multiple customers over this! Do better!!!

Disappointed to find out they do not take warranties due to warranties not covering their travel…read moretime. As a new RV owner I cannot fathom a company only accepting out of pocket money in this economy. Not customer focused. Pretty selfish if you ask me considering I'm only 17 miles away. Not even 30 minutes.

A technician showed up who turned out to be a total expert. His knowledge of my unit was exemplary,…read moreand I would highly recommend this company to everyone.

Man these gentleman i recommend 10000% got stranded with my 30 ft camper in the middle of the…read moreinterstate, not one soul would come and help or do the service i was looking for, they came to me and had me on the road the next day. Really charismatic and honest, they show me everything that was wrong, really grateful for these guys!

From the owner: We work on a variety of trailers and RVs, serving Maryland for over 15 years. We offer a wide range…read moreof services from aluminum welding to resealing trailer roofs/siding and even emergency roadside service.

William Monroe or Billy as I have always known him loves what he does at Grimm's Automotive when my…read morecar stalled out on me, he was there for me and helped me out to get myself and my car back home safely. So, my son does not have to worry about his mama as much as he already does.

We got a flat in the middle of the night and these friendly people not only came to get our car,…read morebut gave us a ride when no Ubers or taxis were answering our calls. We were on the way to the airport. They replaced the tire, and then they kept our car for the week while we were out of town at no extra charge. Thanks for saving our trip and answering our call for help!