Don't waste your time calling or dealing with this place. I have a 2024 Pleasureway that had three…read moreissues. I spent time with Pleasureway and Spyder to do the diagnostics, ordered the parts, and one was a warranty issue. The company sells the brand. They wouldn't do the repair because they want to repeat what I did even though the diagnosis would be easy to determine when installing so really it is about marking up the products

We decided not to buy the RV we were looking at. But, i have to say the team at Beckley's was kind,…read morevery nice and overall very easy to work with. They did lose a star, honestly, parking is horrible at their location. As in, they have a number of RVs and really only what seems like 9 customer parking spots. The building is clean, and just north of Frederick on US 15. They have a great selection and as I already said the team is very friendly. Overall a great place if you are looking for an RV!

DO NOT BUY FROM CHESACO RV IN FREDERICK!!! We put a deposit down on a camper site unseen with a…read morepromise from Jeff (salesman) and James (manager) that it would be delivered to Frederick so we could do a walkthrough before signing final documents. A couple days later Ty called us to schedule the walk through/signing. We asked if we could do 3pm or later during the week or anytime over the weekend. Ty said the latest he would agree to was 2:30pm and then said, "most people are so excited to make a big purchase like this that they just take off work. Why can't you take off work?" (Keep in mind this is last minute). We reluctantly agreed to come at 2:30. GUESS WHAT!? We show up to do our walk through at 2:30 and the camper was never sent to Frederick from Joppa. Funniest part is that James (manager) acted like he had no idea we hadn't seen the camper in person yet DESPITE being the one who told us we would be able to see it before signing final documents at our appointment. We still gave them the benefit of the doubt and agreed to buy the camper site unseen with the agreement that when the campers delivered to our campsite (2 hours away from us) we would be able to do a walk through and get the keys. While waiting on delivery, I get 4 calls from Jeff asking how we are liking the camper which we DON'T even have yet!!! You haven't delivered it! I get a call from James AFTER signing all the final documents saying the payments will actually be $50 more per month than they told us, never asked if it was okay, etc. We were also told the scheduling lady would call to confirm delivery which never happened, we had to reach out multiple times instead. Delivery finally happens and THEY DON'T HAVE KEYS TO THE CAMPER! We can't get it set up or do anything and have to drive 2 hours back home to fight with James and Ty for days on where our keys were. They kept saying they would call us back, never did. When we finally got a hold of James, he said the keys could be picked up from Frederick the following afternoon, they obviously didn't follow through on this either, didn't even call us to say they weren't there, then blamed it on Joppa per usual. Everything was Joppa's fault, not Frederick's if you ask James. Then they said the keys would be in Frederick the following morning. We kept calling to confirm the keys were in the office as promised since the first go around they weren't. They again kept saying they would call us back when they had a new time to pick them up but big surprise.. no one ever called us back. The kicker is that James had the nerve to ask me to give them a positive Google review..... so, here's your much deserved review, James! You've lost multiple customers over this! Do better!!!

Business needs improvement. The building needs some TLC & the campers need checking more often.read more

The 3 people who we spoke to on the phone and worked with in person was the best experience we've…read moreever had during a time sensitive crisis. Amazing communication, stand up people who truly care about safety and getting people back on the road. Our camper wheel fell off while traveling and they were there to help us fix it, and secured us a spare. In and out in 20 minutes. The gentleman who helped us was a god send. We can now complete the rest of our 8 hour trip to TN. Thank you Dehaven's camper and trailer sales!!!!!

Got a great Bwise, great price, smooth process. Highly recommen. Will get another one from here soonread more

I just wanted to take a moment to give a huge shout-out to Brandy, who handled our orientation, and…read moreto the service team (Larry, Rodney, Garret & Joe). Their dedication and professionalism were almost solely the reason we decided to move forward with our purchase, as our experience at the beginning wasn't ideal. When we arrived to pick up our camper, I noticed several issues that I had pointed out to the salesperson during our initial visit. He assured me these issues would be addressed before we drove almost three hours to pick up the unit. However, despite my attempts to call and text him prior to our arrival, I didn't hear back as he went on vacation without notifying us. Unfortunately, when we arrived, nothing had been done. That's when Brandy stepped in and took charge of the situation. She got the service team involved and made sure everything was addressed to our full satisfaction. I was honestly ready to walk away, but after seeing how much she genuinely cared about making things right, we decided to move forward with the purchase. After getting the unit home, we noticed two additional issues. Brandy was quick to respond, asking me to send pictures and assuring me she'd take care of it. Keystone RV Center is very fortunate to have these outstanding individuals like Brandy, Larry, Rodney, Garrett and Joe on their team. Their commitment to customer satisfaction truly turned our experience around, and we're grateful for their hard work. I also want to give a special mention to Jennifer in Finance, who was amazing to work with. This was, hands down, the best purchase experience we've ever had. The lady at the front desk was a delight to speak to as well, and it was clear she loves her job and enjoys interacting with customers. I would highly recommend this dealership to anyone looking to purchase a unit. I would drive more than 3 hours (maybe 3 days) to do business with them again.

Communication Stinks!!!! I bought my Forest River Georgetown in November of 2024 from Keystone RV…read morein Greencastle PA. I found some warranty issues , so I took it back to them in August of 2025. It sat up there for a month, after that I started to email and calling to find out what was going on multiple times . No responses , not even parts are on ordered. Went up to pick it up because we had camping trips planned, and it wasn't fixed. Got a call in October of 2025 parts were in, so I took it back in December 2, 2025 after camping was done. Now it has sat up there for a month and I found some more warranty issues. Started to email January 5, 2026 to find where they are at with it and No Response. Communication is a problem with the service department, just tell me parts are on order or something . I just want the warranty issues resolved and they will never see me again.

I researched travel trailers AND dealerships for two years before I built up the courage to start…read moretalking to salespeople. I went to 4 RV shows and watched countless videos and tutorials. I was finally ready to make a purchase but after 4 disheartening experiences with other dealers I took a chance and reached out to Wagners with an out the door offer, on a unit that was a bit out of my price range. Not only did they accept it, they didn't surprise me with one single hidden fee. Every single person we worked with, from parts, to service, to sales, was incredibly knowledgeable and professional. We had countless issues with our hometown mechanics prepping our vehicle to tow. The owner himself offered to deliver it so we wouldn't have to come back a third time. I have learned so much from my research and this experience, but the most important thing I learned was that there are still good, salt of the earth people out there, who want to uplift you more than make a buck off of you. I would travel any distance to work with this team of dedicated folks. Thank you to the entire Wagners outdoor family for helping me make a lifelong dream come true!

Wagners has been nothing but good to us. We bought our first trailer there. They have helped us in…read moreso many ways including with our hitch, sealing our roof, and our pipes when they busted. Then we were given our parent's trailer. They fixed the leak, resealed the top, and fixed the door handle. They winterize the trailer for us and store it since we can't. I might be biased, but I recommend them to everyone.

Great folks to work with and the equipment was terrific…read more They made us feel welcome and talked us through the RV (even made it fun) before we set off on our trip. Joe even gave us some camp chairs so we did not have to buy any. We rented the 30 footer and it performed flawlessly. 2 adults and 2 kids so we had lots of sleeping options. These guys are buttoned up so you can rent with confidence. Our Clark Griswald adventure was a total success! Hurrah!

We had an overall great experience renting from Cruise America. The online process was…read morestraightforward. Our rental attendant was professional and courteous; he took time to show us around the RV and was good at answering our questions. The RV itself was mostly in good working order; they are def very basic models. Unfortunately, the furnace heater in our unit was not working, so we had to sleep in pretty chilly quarters. Upon return, the attendant comped us one night of our stay fit the trouble, which I thought was fair. Overall, a great experience!

BUYER BEWARE! Salesperson tried to sell us a 5th wheel that our 1500 could not pull, much less…read moreSTOP! This put our potential safety at risk! Did research before signing papers and found it it was a death trap for us! I called and told them why we would not be going through with the transaction and to cancel everything. They still tried to charge my credit card for the deposit (first $7000, then $2500 5 times thereafter) that I had authorized at the Hershey show the day before. They tried six times. Good thing I locked my card after I called. I called Harrisburg camping world and got a persons name "Peter" and he threw me a bunch of attitude when I told him why didn't you call when it was declined the first time. I told him it was six times and he said no I only tried three times which is not true. He then hung up on me. I then sent an email to the finance department "Branden", and I asked for confirmation of receipt, and the only thing I got was "received ". No apology, nothing. Stay away from this place they are shady and they don't care about anyone's safety. Just sales.

Parts department got me up and running with a new rooftop A/C unit within an hour with a discount…read more They also went out of their way to find a few bolts that I needed. Thanks guys!

We went to look at a Newmar Canyon Star Class A motorhome and scheduled a meeting in advance since…read morewe were coming from out of town. We met with our salesman, Roy, who was extremely helpful and knowledgeable. He took the time to walk us through the features and specs of the RV and then sat down with us to discuss what we were looking for and our timeline. Even after we told him we were not planning to purchase that day, he remained patient, professional, and very helpful. We would highly recommend Roy as a salesman. We have visited other RV dealerships, and the sales staff elsewhere have not come close to the level of service we received from him. We're hoping the motorhome we want will still be available when we're ready to purchase.

We've had great experiences with both sales and services. They are professional- courteous and…read morepolite. Always treat the customer with respect- making us feel like our best interests are at heart. We love them!

Today I have something good to write. Brought the RV in for…read moreit yearly check up . She doing good and service did a great job. Fast and efficient. Called me and let me know what going on . Felt more comfortable this time than in the past. All good, Leo's is the place to buy, no doubt in my mind . I have bought 10 units from them. Service has gotten much better, happy. Mr. Evans Customer for life

I bought a motorhome from them that came with a lifetime warranty. I'm in a position now where the…read morejacks are only halfway up and they want me to drive this 82 miles back to them with the jacks halfway up so that they can fix it and it'll be covered under the warranty. This is ridiculous! It clearly states that if I have a problem, I call them if I'm out on the road and they set something up with a mobile mechanic to at least get me going however they're telling me they can't reimburse me for a mobile mechanic so if I'm out somewhere on a trip and it breaks down, I'm screwed. The lifetime warranty is nothing but a sales gimmick to get you to buy from them. Stay away from this Scam business. You've been warned.