Run! This is absolutely the worst car place we have ever had the misfortune to experience! After 24 hours of having my car there, they were unable to fix it or even get the parts they needed to fix it. On top of that, it is in worse shape now than when we took it there in the first place! After dropping the car off on Friday and being promised a quick fix, I was told to return at 3:00 pm on Saturday to pick it up. I did this, only to be told that Scott forgot to tell the mechanic to put it back together and that it would be 20 more minutes. I was also told that they could not fix it because they did not have the parts and had to order them. I would need to return next week to have the repair done. Ok, no problem, I can handle that. Two and a half hours later.... My car still wasn't fixed, they never found the parts they needed to fix it, they charged me for parts that were not even installed, and the carpets were now covered in black grease because they didn't use floor mats. I also had to sit there while Scott searched the Pima County website for inmates, looking for two employees that did not show up for work that day. To top it all off, after mentioning to him that it had been two hours and not 20 minutes, as promised, I was yelled at and told that my car was only a kia and not a Porsche or a corvette like he "works" on. *not one of the previously mentioned cars was anywhere in sight. **what was in sight was a toy box filled with very dirty toys and garbage, the "mechanic" arguing with his ex-wife outside, Scott searching for his missing employees online, and his wife on the phone ordering wild turkey for the fight that night. After trying to cancel my parts order, I was literally yelled at in the store in front of another customer that was rolling his eyes at Scott and later hung up on on the phone. I will never ever return and I'd recommend that you do the same. Worst experience ever! read more

I highly recommend this shop, I have a doge neon and i noticed that it was starting to leak oil so my first attempt was to take my car to the dealership to have it looked at, Big mistake. Once my car was done being looked at the people quoted me a insane price, Saying that i had blown my motor and would need a new one unless i wanted to get stuck on the side of the road. When i asked what was wrong with it they told me that it had a crack in the block and that was the problem, and the reason for the leakage of oil. I was skeptical so i took a look at the motor and i did not see any cracks in the block that the dealership was claiming. So i decided to take my car to a more professional auto shop. Greatest choice I've ever made! when i arrived at the auto repaired shop i was greeted with a kind and professional environment. When i spoke to Scott he was great at explaining to me the real problem with me car. It turn out that it was just a blown head gasket. He was able to tell that from just a few minutes of a inspections. Scott is truly a professional auto expert, And was great at explaining to me what was wrong. He also gave me an amazing price on fixing the problem and gave me as many discounts as he possibly could. This is the best auto repair shop i have ever been too it is highly professional and a great environment. And on top of it all he got it done within a timely manner. I felt safe and as ease leaving my car with Scott. If you have any problems with your car i would highly recommend you take it to Performance Complete auto if you want the best price service and it done quick! read more

Performance Complete Auto Care is a treasure in Tucson that we want to support and keep. I contacted the dealer first for a quote on changing the Lincoln Navigator headlights -- mine are HD and spendy. I saw the 5 star reviews here on Yelp and decided to add in PCAC to my quote research. When the staff replied to my message within 10 minutes I was encouraged. Great communication. The staff answered all my texts immediately and we drilled down to exactly what was going to be needed to get the job done. PCAC ordered the parts while I was on my way to their shop. When I arrived the parts were almost there also! What amazing customer service. Mind you, from the time I called to the time I was out the door -- all this by noon the same day I called. They saved me money and hassle. They explained the process and kept me informed the whole time. Most importantly, I felt they were honest and straightforward, they understand the importance of business ethics and hard work. They have a cute dog to keep me company in the waiting room. I did not have to wait too long in the waiting room. I enjoyed talking with the staff and mechanics even chatted a few minutes! I vote we keep this competent family operated business happy and in business in Tucson. Signed a very appreciative customer. read more

Scott and his wife are the most professional and hardworking team in the city! I had a wreck in the middle of nowhere and had no idea where to take my car. I read the reviews and figured it'd be worth the shot. Long story short my car was mistakenly towed to blue sky/big sky whatever you call it and they had no paperwork on my car but tried to keep me from getting my OWN vehicle. Rude and disrespectful to say the least. Scott and his team went out of their way to help me get my car to their body shop where they went above and beyond with my repairs. He even apologized for the incompetence for his neighboring body shop down the street. Nevertheless , I was able to drive my car back to Texas with NO issues and it has been driving like a dream ever since! My Kia Optima is forever grateful! I wouldn't take a little red wagon to big blue sky.... Performance Auto definitely lives up to their name !!! read more

My Toyota Prius had a warning light flash about my engine. I went into Yelp and requested 3 businesses to give me an estimate. Megan at Performance responded right away and we arranged for me To bring the car in first thing this morning. Scott took the car and quickly diagnosed the problem and told me the cost and that he could do it now and have it done in 2 hours. That is exactly what happened. 2 hours later I was driving away with the problem completely fixed and he did 2 test drives for a good 15 minutes because the warning light came on again during the first test He figured out what was happening and fixed it and drove again. Now it is perfect I plan to return to Performance for all my car needs read more

I am 58 years old, have been driving super-long commutes for decades, have driven about a million miles in various vehicles and have spent a small fortune on car repairs. Based on that experience, I'd like to recommend that anyone in the southern or eastern parts of Tucson looking for a superb repair shop stop here in Rita at Performance Complete Auto Care. These folks are aces, they know exactly what they are doing, they are very resourceful, and they will bend over backwards to help someone deal with a crisis. I wish this was the first repair shop I tried upon moving to Tucson, but unfortunately, it wasn't and that mistake cost me dearly. Don't make my mistake. Come here first and make it a habit. read more

Had bought parts for a mobile mechanic to install on a 2004 F 150 Heritage I had purchased, mobile didnt work out so I reached out on here to several places with the parts list I had, and Megan responded with a number I was comfy with and they came out and picked up my truck, I am disabled and need practice before getting on the road. Had it done with 2 days and a new set of tires that were even better than I had expected. Will continue to use them, and Scott is very thorough in his explanations and justifications for work getting or needing to be done. Thank you. Drives like a new truck. I dont actually live in CA, I live in Tucson and have a small business and it posted as that. read more

We were involved in a collision with our 2009 Prius. Not a good day. While waiting for a tow truck out of pure chance we ran into Scott who came over and introduced himself. He mentioned he had a shop and was interested in our business. Liking what we heard we had the car towed to Performance. Got to say we were not disappointed. His shop worked well with the insurance company. His team did a great job putting our Prius back together. Back on the road and completely satisfied! Car looks and runs great! Attached before and after picks. Thanks Scott! read more

I recently accuired a vehicle that a lady said she took to a mechanic and they wanted 2,000 to fix air conditioner. Took it to Preformance and it was fixed for about 300. Scott is reasonable and reliable ! He is the only mechanic that will work on my vehicles! After fixing air-conditioning on another vehicle it's still going strong after 2 years. I tell people this is your new mechanic when they complain about their's ! All around good people and won't screw you over like other shops! Give them a try you won't be dissappointed. read more

Extremely pleased with the service, knowledge, experience, and expertise. I had taken my daughters car to several mechanics in town including the dealership and they fixed many other things but not the main complaint. None of them were able to identify what the noise or problem was. This place was referred to me by someone always pleased with their services. My father who likes to work on cars was also pleased with the work. I highly recommend this place if your looking for an excellent, quality mechanic. read more

I was looking for a shop to bring my Mazda to after a pretty bad accident with a Sun Tran bus. The people at Performance Complete were polite, professional, and courteous. I knew right away I made the right choice for a repair shop. Not only did their staff give me the option of a black or chrome grill, they painted the sun faded roof free of charge, and not included in the repair instructions. They turned a stressful and sad situation into a comfortable one. My car looked better than before the accident! read more

Big shout out to PERFORMANCE! Too much goodness to list. Fair, guality respectful and understanding and thats not even talking about the professionalism to boot. The time factor was unheard of compared to all shops not just a shop all shops. The prices I was quoted elsewhere was a joke compared to Scott at performance prices. I hardly ever do reviews however that was the least I could do for these gentleman and two ladies. Thank you thank you thank you thank you donuts on me next time( literally lol ) read more

I Had my mustang towed from casa grande because the dealer and pep boys couldn't figure it out after having fuel pump and a computer installed, I talked to megan she told me if they couldn't find the problem there would be no charge so i had my car towed to performance and then scott looked at it no kidding there was a lady bug stuck in my mass air flow that was all that was wrong shorting out my car love this shop i wish they were in casa grande open a second location guys!!! read more

My car broke down, worried I would not find a dependable mechanic right away and found Performance Complete Auto Care with awesome reviews so I gave it a shot. I am so happy with the outcome! They not only called me back right away by got my car in and called me back same day with completion of repairs! Such welcoming people who honestly care about one's well being! I was so pleased, my daughter took her two cars for repair and gift the same results! Thank you all so much! read more

My wife and I moved from Boise Idaho to Tucson 15 years ago. We were lucky to run into Scott and they've been working on our cars ever since. I am always happy with the work as well as the prices. I love the new location and atmosphere at the Rita Ranch location. Megan has changed the feel of the place & I'm thankful for her too. I will always bring my vehicles to Scott & Megan, you guys are awesome. Our very best, The Jeffery's of Tucson Arizona read more

I got into a fender bender right before my husband and I were set to PCS Overseas. I was pressed for time as I had just a week before my flight and they had it done in 3 days. These people are knowledgeable about my car and were very transparent at what I was paying for. They also have a Military discount which is incredible. I'm so unbelievably thankful for this company and for their integrity. 10/10 recommend!! read more

Scott and the guys at Performance are top notch. I was in Tuscon from San Diego and my Porsche sprang an oil leak. I took in to Scott and they were able to get me fixed up and back on the road with minimal downtime and with very little damage to my wallet. Scott kept me posted along the way and walked me through the steps of the repair. I would highly recommend using Performance Complete Auto Care! read more

Driving in Arizona during the summer without AC is no fun! We took our car here to have it fixed expecting to pay more and it take a while to fix because it's summer. But Performance fixes it the same day for a very reasonable price! So glad we found this place, especially when two days later another car needed a fuel pump replaced. These guys are awesome and I highly recommend them! read more

EXPERIENCED AND CONFIDENT! This place is amazing! Staff is friendly waiting room is clean and children friendly. Plus they got me out the door for 600$ on my front end after Big O quoted me over 2000$ and wanted to replace things that didn't need replaced! Not to mention the promise that my car would drive better then before the accident! DEFINITELY WILL RECOMMEND TO OTHERS!!! read more