I'm so sad about how downhill this place has gone over the past couple of years. I used to go out-of-my-way to get to Perfectos and grab an iced coffee on a very regular basis. They have a wide variety of great coffee flavors, delicious muffins (the best is lemon poppyseed) and their bagels are pretty good. They also have an olive pimento cream cheese that is awesome for olive-lovers like me :) I used to rave about Perfecto's to my friends and make everyone go there with me for coffee. i USED to. The quality of service here is no longer worth going out of the way to get to. The last bunch of times I was in, I stood at the bagel counter for a few minutes before any of the girls even acknowledged that I was there, then they still made me wait longer to be helped. The coffee doesn't taste as good as it did to me before either. I wish I could still recommend this place to you because I used to love it so much - but the best thing that I can say for it now is that at least their service here is better than at their location in Andover. read more

For a family owned a local business you would think that the service would be much better. The coffee from here is okay... yes the sandwiches are great but the coffee tastes cheap and their service does not make up for it. A smile wouldn't hurt them to give to a customer. But this has happened every time I come in (when I'm in the area) and I can tell it hasn't changed. read more

A hole in the wall that might be hard to find, but worth finding. It has delicious panini sandwiches for a good price, some great lox to pair with a bagel and cream cheese, and more. It might not be the cream of the crop, necessarily, but it's an affordable and efficient way to get a delectable bite to eat. read more

Their low-fat strawberry cream cheese is SO DELICIOUS and has chunks of real strawberry in them.

Best Coffee I have ever had! Better than Starbucks! Better than DD! Better thank Heavenly... simply the best!

Perfectos is a solid three star bagel spot. They seems a little less doughy than wonderfully dense New York bagels. If I'm going splurge on carbs I want them to be their bready best. Perfectos bagels have lots of flavor but are missing that authentic NY texture for me. read more

This is a really nice place to have lunch. The staff is friendly and the food is great. If you are looking for a great place for paninis, wraps, or sandwiches, then this is the place. You can also get your stuff on a bagel. read more

I am inexorably hooked on Perfecto's. My pickins' have admittedly become slim since becoming a vegetarian (especially in the panini department) but I am feverishly committed to Perfecto's coffee. I love the chocolate raspberry muffins, the specialty bagels (e.g. spinach, pumpkin, powerbar) and their olive pimento cream cheese alone is worth dealing with minor lactose intolerance. But the highlight for me is their chocolate croissant...just resplendent. I wouldn't be the mayor of this place on Foursquare if it weren't absolutely awesome. read more

I am 100% ADDICTED ! Perfecto's has so many delicious and different coffee flavors, I even love there signature purple straws ! From Breakfast Sandwiches, Bagels, to Salads and Wraps everything is so yummy ! Way better than DD or Starbucks, you must try ! read more

I'm not a Dunkins fan so I will go out of my way to get a coffee elsewhere. I have stopped into Perfecto's several times hoping I would have a better experience, but no. I'm a black coffee drinker so if something is off with the taste I can tell right away. Each time I've had the iced coffee it tastes like tap water. You know, that chlorine taste? Ick! I suspect they are not properly filtering the water. I have not noticed the taste with the hot coffee, so it may be the ice that is the problem. In addition to the bad coffee, the service is not good. Several of the servers have seemed flat out annoyed. It's as if you're bothering them. Would it kill them to smile and ask what you'd like to order instead of barking out "next!". I understand mornings are busy, but being polite is a must in my book! read more

I would highly recommend the sesame chicken salad bagel sandwich to anyone who wanted a semi quick bite to eat. Despite the fact half of brooks academy was in there on the day I chose perfecto's i'd still give it a four star rating. The staff was extremely nice and seemed to be able to keep up with the overflow of people. read more

We had coffee here every day while visiting. Nice place. Lots of fun flavors to chose from. I would get coconut caramel iced coffee. My husband would stick with a basic roast. We were both happy. Fast service. Delicious bagel sandwiches. read more

I love this place not only for the great Bagels and Muffins and other Fine Pastries but for the Great staff of Women who make sure my order is perfect Every Time I come in and you can't go wrong with anything you order here read more

3 stars for the muffins, 0 stars for the bagels. Sorry I used to like their bagels but for the past year they have been no better then mushy bread with a hole in it. Bagels are supposed to be crusty on the outside and chewy/soft on the inside. They don't even make the chewy category. My thoughts are they make them that way because everybody wants them toasted and the starting consistency doesn't matter. Actually brueggers have a much better product. I am not looking for New York City perfection but step it up you have potential. And oh if you continue to make your tubs of cream cheese smaller try to hold the price rather then raising it. I wanted to give a 2 star but those blueberry muffins swayed me. read more

Jalapeno cheddar bagels are to die for.

I am in love with Perfectos. I worked here while in high school and fell in love with the food. Everything is baked in store and fresh daily! The have everything from Muffins, Bagels, Cookies, Paninis, Salads, Wraps, Breakfast Sandwiches etc. I am crazy about their Cubano Panini it's Ham, Turkey, Swiss Cheese, Pickles and Chipotle Mayo! YUM!! Also can't forget their delicious coffee flavors! I try to switch it up all the time. This place is always a great stop before work or school! read more

I am still kicking myself for not discovering Perfecto's years ago. I passed several locations all the time and never realized it was a great coffee and bagel place. They need a better logo! I specifically went to the North Andover area to try out this place, and I was no disappointed. Located in the same plaza as the equally good grocery story, Butcher Boy, there is plenty of parking. The location wasn't crowded when my friend and I went in (note that like most bagel places the locations tend to get packed in the morning, especially on the weekend) and we didn't have long to wait for our order to be taken. I tried the broccoli cheddar soup and the mocha iced drink. I thought both were great. The prices are excellent too. They didn't have any focaccia bagels left, alas. I'd definitely return and wish there were a location closer to my home! read more

Best bagels around! Hands down! There coffee is just ok and there service is pretty good also. We enjoy sitting outside in the warmer months with our dog just relaxing. lox and cram cheese on a sesame bagel is my favorite and my fiancé loves the chive cream cheese. Defiantly worth the trip for the bagels alone. read more

If they'd shut off the crappy radio, I'd go there every Saturday after my Weir Hill hike. The coffee's good, but the atmosphere makes you want to go to Starbucks instead. read more

Really tasty paninis and coffee. Baked goods looked really good as well. Can buy beans to take home (lots of variety in flavors), but overpriced in my opinion. Good for a quick lunch. read more

Good food, fast service, nice features such as lemon water out for everyone, a TV with specials, a long lunch counter and a decent-sized menu. Casual cafe dining, but not dirty. read more

Great bagels and breakfast sandwiches. They also have a wide variety of coffee flavors. I'm there every Saturday morning!

This place is literally THE BEST. The breakfast sandwiches, pastry, and the coffee is all so good. It's consistent too, we go basically every weekend. And unlike (most) Dunkin' staffers or hipster barista shops, their team is always incredibly nice and helpful. read more

I love the friendly staff and the coffees/food. I've been a loyal customer for years. My orders are always right and taste good. Their team works well during busy rushes and keeps the line moving. It is my favorite location for all Perfecto's cafes. read more

Always patient and friendly as I try to make up my mind. The bagels are fantastic. Fresh, full of whatever you order like sesame seed is totally covered. French toast bagel is yummy. Their hot sandwiches are good too. The coffee is rich and wonderful whether you get hot or cold. They also make their own smears. My favorite is honey walnut loaded with walnuts. My sons is jalapeño. They have light for those kidding themselves! Consistently delicious. read more

Very good for a quick breakfast! Or a long one, should you want it. A lot of choices for very good prices, and the meals do not disappoint. I had the farmers special which was well balanced in terms of flavor, and definitely took my morning edge away. A lot of my friends had the lox w/ cream cheese and they loved it. Seems to be a popular choice. Would 100% recommend going to perfectos for a perfect little breakfast. read more

Love is an understatement!!!! My favorite coffee hands down. Greeted every morning noon and night by all staff by first name. They take the time to get to know the customer. Always helpful with descriptions of new flavors and if something your looking for isn't out they will check out back to see if any our left. I will never leave North Andover because of this place! read more

I love this place!! It's a 30 min drive but I still make the drive to come get their delicious bagels and iced coffee! I usually get the blueberry bagel with butter or a focaccia bagel with cream cheese. They also have a ton of other breakfast items and even lunch! Their iced coffee is brewed for people who don't like it as sweet but still want a flavor, but they also have caramel and mocha flavor shots to add in as well. The staff is always friendly and they have a cute outdoor seating area which is perfect for nice days. I'm so glad I found this place! Perfectos is perfect read more

Perfecto's has been a family staple for as long as I can remember. Almost every weekend we will make a run to Perfecto's for a box of muffins or bagels. The muffins are delicious and the bagels are probably the best I've ever had. There is a good selection of flavors as well, which are always being switched up a bit. Some of the muffins with cream fillings might go a little heavy on the cream, so I recommend taking the top off and rotating it so you're eating the muffins like a sandwich. The sandwiches and wraps are pretty good too, as well as the cookies and biscotti. read more

Their coffee is the best around! My boyfriend and I always grab a lb of coffee grounds to make at home. Breakfast sandwiches are good.. But not the best around. Service is always fast and polite. read more

One star because the service always makes the food taste bad. The servers are continuously rude every time I come here, whether the place is busy or not. They actually took my order faster when they had a line than when the place was empty. They definitely ruin the atmosphere, and don't know how to make ice coffee because it tastes like murky water. read more

I prefer both the Andover and the Kennebunk locations to the North Andover one. The coffee and food are wonderful, just like the other locations, however I feel that the coffee flavors (especially iced) that they have available at any one time is minimal and always the same. Still totally worth stopping in for coffee and a bagel. read more

I highly recommend this place, they have the best coffee selection, Fresh Bagels Hot out the Oven, I get all kinds of Egg Sandwiches there quite a bit, they're the best! When I bring muffins and bagels to the office, everyone raves about them. Great Lunch Sandwiches too. The Staff is very friendly and personable they do a great job. They've been the best place to go to in North Andover for long time and they Always Will Be! read more

Busy nice place ...plenty of parking good bagels all sorts......outdoors eating......happy people here

Have read a couple of the other reviews here, especially for SERVICE/ATTITUDE and found them interesting. Perhaps they took the criticisms to heart. Poor service attitude was not my beef as I stumbled like a bleary eyed zombie into the local Perfectos. Was greeted sincerely by the woman at the cash register and the young women behind the display case -even before I got over there. Entering customers after me got same treatment. I don't expect such an effusive welcome when I go to any eatery, but admit it was nice. Oversized muffins, Corn and the special were good and worth the $6.00. I have usually put quality of product/convenience over nicey niceness of employee/servers but that is changing. L:ook forward to their bagel/western omelets next visit. read more

Coffee is coffee but this place still grinds the beans fresh in house. And weights out the grinds. They make a French toast bagel that is better than French toast. They even have maple syrup to go with it. Well worth parking the car and waking in as there is no drive thru read more

I've been going here for years but hadn't been by for a while. Place has changed. Really too bad since it used to be THE place in North Andover for bagels and coffee. Today, service was rude. Couldn't get my order right on the THIRD try and all I ordered was one coffee! Left very disappointed (without my coffee). Went down to Heavenly's Donuts where people were very sweet and got it right the first time. read more

I have to say Perfecto's has always been just ok to me. But today they turned it up a notch. I ordered a double egg white and cheese breakfast sandwich and they absolutely stole the show with it. Best breakfast sandwich in the Merrimack Valley well done. They always do great with coffee and tea too... Stop in this place is a treat... read more

Just about every other Saturday, I jump on the Vespa with my husband and with put down to Perfecto's for breakfast. I typically get an egg sandwich on a bagel (Veggie Omelet, specifically). Many egg sandwiches can creep me out, but I love the way the eggs come out here. The sandwich comes all bundled up and cut. Yum (I think I want one now!). The bagels are good, with a good variety to choose from and the cream cheeses are really good too. I was disappointed that they recently changed the cream cheese container (which is smaller), but kept the price the same. The panini sandwiches are also very good. And as for the ice coffee, I love that they have "real" flavored decaf ice coffee, as opposed to just flavor shots which I'm not a big fan off. There's usually at least 2 decaf choices in both hot and cold coffee. For caffeinated coffees, there's a whole lot more to choose from. The creme brulee is one of my favorites! The plaza that this is located in is clean and has outdoor flowers and trees around. Makes for a nice outdoor seating area, which many people commonly use. This place beats out all the other chain breakfast places in my book! read more

Great place, the bagels are unbelievable! Love the coffee as well, workers have great attitudes! Very consistent, my only complaint would be the fellow patrons (tend to be on the snobby side) however cannot knock the establishment for that ! Just wish 45 year old affluent Caucasian couples didn't frown upon the young successful interracial couples presence that to enjoy this establishment! read more