I've been a patient of Dr. Pham for several years. She is an exceptional optometrist in every…read morecategory -- knowledge, professionalism and perhaps most importantly, she takes the time to understand her patient's lifestyle, work habits, concerns, etc. and to ensure that her patient is completely comfortable and leaves the office with all of their questions answered. I am a person who asks a lot of questions when it comes to healthcare. I want to know the "why" and not just be told that something is the way it is. I also want to understand preventative care and the future roadmap -- what is causing something, what things can I do differently, what is the worst case / best case / likely scenario, how does my lifestyle affect things, etc. Dr. Pham patiently and comprehensively addresses these questions. Sure, good optometrists should be knowledgeable but that is the baseline requirement in my opinion and better optometrists demonstrate professionalism and good "bedside manner" so to speak. Exceptional optometrists add a level of client care, client education, patience and treats every patient interaction as one instance of a long-term relationship. Dr. Pham embodies all of those traits which is what makes her exceptional.

The staff is friendly and helpful. I, along with my partner and son had an appointment back to…read moreback. I felt taken care of and informed. we are all excited for our new glasses!

My mom had a great experience with Dr. Amy Chi. She is at retirement age and went in for a routine…read moreeye exam after not seeing an eye doctor for many years, assuming her vision was fine. Dr. Chi performed a very comprehensive exam and took the time to explain her prognosis in detail, which really put my mom at ease. She left feeling like she had an "upgrade" in her vision with her new lenses. I would definitely recommend Dr. Amy Chi to anyone considering an eye exam.

When I arrived at the store/office today, I was exhausted and said I needed to sit down. Erica N,…read moreone of the opticians, immediately offered me a seat at a small desk and pulled several pairs of frames for me based on a minimum amount of information. She kept pulling frames for me until I found a pair I really liked. I thought her customer service skills were excellent and she was very helpful regarding insurance, pricing, etc., even printing out for me a copy of the insurance plan I have. Superior service. I highly recommend this place.

So glad I found this place! I stopped in because the arm on my designer prescription sunglasses…read moreneeded to be fixed, the left arm broke and I wasn't sure if it could even be repaired. My OD tried fixing them several times and replacing the screws. It didn't work. I was in the area and thankfully still open at 5:00 pm (he's there until 6)! There was one person ahead of me in line finishing up. I was happy he was till there. He took a look at them, said he could fix them right then and there, and within a few minutes they were perfect. The arm is nice and tight again! He did give me a price quote first and thought it was reasonable, especially for being able to have it done on the spot. Just a heads-up, the location is a little different--you walk up to a window at the house, but it was super easy. I would also recommend bringing cash if you have it. I didn't, and there was a very small fee to use a credit card, which I didn't mind at all. Thank you for the great service! Fast, easy, reasonably priced and great work. I would absolutely come back and highly recommend them!

excellent service, i was recommended to this business by my regular eye doctor. when i pulled up to…read morethe front door, another person was already there wondering how to get in, or get someone to come talk to us. the other customer called the number on the door, and reached someone, and he came out to the door to greet us. he got the other customer set up and on his way, then it was my turn. he took a look at my situation (i stepped on my glasses and bent the temples to where it was almost unrecoverable.) he looked at them, told me what the outcomes and prices might be, and i left the glasses with him. in one hour, he was able to repair them and get them back to me. great service! the sign on the door was confusing as if the customer was expected to fill out a form and leave the glasses there, but no, i wasn't willing to do that. i highly recommend checking out the service.

Been going there for years. Always fixes my glasses well. Prices are reasonable. Today he did a…read morerepair that was not too big for free ! He also spontaneously fixed my cane! He's a very nice guy , too. Good attitude. This is a perfect example of how small businesses should be!

So my mom had what I assumed was a fairly simple repair that needed to be made on the frames of her…read moreprescription sunglasses. I took them to Spectek based on yelp reviews and met Sergio, who I assume is the owner. I handed him the glasses which he took and began inspecting. About two minutes later, he handed back the repaired glasses. I went to my wallet to pay and he said no charge! It just so happened that my mom was currently having brain surgery at Stanford and I was willing to pay any price to have her favorite glasses repaired. It meant so much for him to help me put a little smile on my mom's face when she wakes up. Thank you Sergio and may god bless your business!

Iconic Eyes Optometry is located in the Brokaw Commons Plaza. It is located close to Bobaholics,…read moreUPS, and Yogurtland, so that area has more parking available. The office is a small place but has a lot of eyeglass selections to choose from. The staff here is friendly, professional, and courteous. Dr. Ngo is empathetic, personable & professional. She's very patient and kind. Jason was patient and helpful in helping my wife get fitted for new frames.

Can't even ship one pair of glasses in 3 weeks. Ridiculous. Will never go here again.read more

Great experience! The staff was friendly, helpful, and professional. The place was clean, and I was…read morevery satisfied with the service. I would definitely recommend it to others.

I've been to this Warby Parker location multiple times to get glasses and went in today to get a…read morenew pair. I'm always welcomed immediately when I enter and the staff is always super friendly. Today in addition to getting new glasses I also needed my prescription sunglasses tightened and they did that for me while I looked at frames. There's always so many frames to choose from and the staff can help answer any questions as well as give suggestions on styles. It's always a quick and painless process to get my new pair of glasses ordered and they ship them to your home which is nice that you don't have to come back to pick them up!

Brandon seriously felt like meeting my long-lost twin brother Super handsome, incredibly friendly,…read moreenergetic, and genuinely passionate about helping people. His knowledge about eyewear is seriously impressive. No matter what questions you have about glasses, lenses, styles, or what works best for you, Brandon takes the time to explain everything clearly with a professional but fun attitude. If you need anything eyewear-related, go see Brandon! He'll make sure all your questions are answered and you'll probably have a good laugh while you're there too. Highly recommend!

Came here yesterday, right when they opened. It was about 20min wait to get helped. I think there…read morewas only 1-2 people at the counter. Jose was wonderful. He helped me picked my perfect glasses. I just got Lasik done few days ago, so now my eyes is naked without any blue light filter. I'm used to wearing glasses that have blue light so I came by to purchase a frame and blue light lens during their July 4 sale week. Jose was super patient and he's an avid competitive gamer! We connected with our favorite gaming titles like Final Fantasy and Kingdom hearts. Great guy! Thank you for your service!

I met with Dr. Avni Shah and had the best eye appointment of my life!…read more Dr. Avni Shah - Very personable yet professional. Highly knowledgable and patient. Explained all of the options without ANY sales pressure whatsoever (greatly increasing the likelihood I will return and buy with them in the future) Facilities - In a Target, sure, but seemed just as nice as any of the places I've gone, including in Palo Alto. Sure, there's a lack of windows, but since this place is so well-run you don't spend a lot of time in the waiting room and instead in the actual exam area Equipment - THE BEST! I went with the drops-free option and it made the entire experience totally comfortable. I used to dread seeing the eye doc, now I have zero excuse to not go regularly like I once did =)

I showed up early and they got me checked in right away. The front staff worked smoothly and even…read moreasked if I needed help with anything. The waiting area was simple but clean. I didn't have to sit there long before being called back.

I haven't even been here, but I asked about insurance and even though they can't take mine, they…read morewent out of their way to send me to a place that does take it! Very kind. I appreciate it.

I was on the lookout for a new optometrist because my glasses film was peeling and my eyes would…read morestart hurting if I looked at the tv with them for a while. Shinmori's staff are very kind and I had a pleasant experience with them. My optometrist took her time w/ my appointment and exam, she recommended I actually lowered my prescription slightly since my vision itself didn't change much but I was experiencing eye strain when looking at screens. Since getting my new pair, eye pain hasn't returned!