Inconsistent and bad with follow up. Doctor has a weird vendetta against other eye doctors and can be moody. They messed up my prescription completely and i had to get all my glasses redone, and did not take accountability. They also keep you there for hours doing random testing outside of what you need. Waited a very long time for contact samples multiple times so that it was no longer relevant read more

I've been seeing Dr. Allen L. Beede for over 5 years for my annual eye exams. He is an excellent doctor professional, knowledgeable, and kind and I've always trusted his care. I visited for my routine checkup on July 8th, 2025. After my exam, I went to pick out eyewear. While I was waiting, several staff members were just sitting around and ignoring me no greeting, no help until Dr. Allen himself came out, noticed I had been waiting for a long time, and asked them to assist me. That alone was frustrating and embarrassing. On July 21st, I was notified that my glasses were ready. When I went in to pick them up, I realized the fitting measurement was completely wrong. When I sat down to discuss it, a staff member rudely told me to move because "one of their girls" wanted my seat. There was no apology or courtesy. They blamed the lab for the mistake and told me they would send the glasses back for correction, which would take 2-3 weeks. After 2 weeks, I called to check on the order. The person who answered, in a very rude tone, told me, "It might be ready sometime tomorrow," and that was it--no apology, no explanation. I heard nothing from them afterward. over a week later, I called again, was kept on an extremely long hold, and when someone finally picked up, they were just as dismissive. They told me the glasses still weren't ready. When I said I was disappointed, the response was simply, "Ok." I have never experienced such bad customer service anywhere in my life. The lack of professionalism, accountability, and basic respect from the staff is shocking. I'm writing this review because I truly like and respect Dr. Allen, and I've been a loyal patient for years. But his staff's behavior has made it impossible for me to continue coming back. They have completely lost my business, and I hope Dr. Allen sees this and takes serious action to fix these issues. read more

I have been seeing Dr. Beede for many years - he was originally a second provider I saw to get a second opinion on a serious issue I had with my eyes that was hard to determine a treatment for. He has always been willing to work with me to address the problems as best as possible. For example, any test I was interested in because of my particular case, he'd do it if he has the equipment for it. If I found something on the internet (yeah, I know...), he'd listen to me about it and if there was something actionable, he'd do it if it was within his ability. Examples would include specific contact lenses, prescription eye drops, etc. He's also willing to cross-reference with any other optometrists or ophthalmologist data that you can provide him to double-check results. Although my problem was never fully solved (it's not his fault), my eyes have stabilized since then, and I and my wife now also sees him yearly. My wife also recently started experiencing her own set of issues, and Dr. Beede has been just as receptive and helpful to her as he has been with me. read more

I cannot say enough good things about Dr. Beede and his outstanding staff. They go above and beyond in everything that they do. Dr. Beede is honest (which is hard to find, and I absolutely love), knowledgeable and friendly. He has years of experience and helps navigate/understand the complicated and scary process of vision care. My whole family (including my parents) go to Dr. Beede. Each one of us has a different issue(s) and he explained every step/measure. He is not interested in just doing his job, he wants to help. I have to say a few words about his staff too. They are always super nice, friendly, and caring. Always treat everyone with respect. And when I called on a Friday 20 minutes before their closing time with an urgent matter. They took the time to listen and to help. I am so thankful to Dr. Beede and his staff for everything that they do. read more

I have mix feeling about this place. The female doctor who did my eye exam was very nice and helpful so 5 stars for her. As for the staffs, they were nice but I felt they didn't have personality. I tried asking them about their opinion about which glasses would look nice on me and if the fit was good. And all I got back was one single answer "yes". Well yes what? Did it look nice or it fit my frame of my face. I know at the end it my choice but just suggestions would be nice. I kinda felt they didn't like there job or didn't want to be there. I'm sorry but whatever your situation is don't bring it to work. Patients should be your number one. I spent a lot of money here for glasses so I hope to be helped in a better matter. read more

Allen L Beede, OD - Exam room - Optometrists Near Me - San Jose, California

Front desk personnel and those who are answering the phone calls are the worse. In most cases, after entering into their office the front desk personnel don't acknowledge you unless you say something. And then, they command you to step back and wait there with no clear communication. Then you keep waiting and waiting until you remind them that you are still waiting. They look at you and say nothing and leave. After a few minutes another person shows up and asks you to follow them, it's either in a form of mumbling or commanding manner. Their interaction is pretty much based on if she likes you or not. There is no standard professional interaction. And above all their favorite catch phrases is that " sorry there's nothing that we can do" read more

I been coming here for about 3 years and never had an issue till this year. I walked in there was no one in the front. Staff would walk back and forth and never greeted me. Phone kept ringing and ringing till someone came to answer it. She didn't ask if I was helped neither did she greet she just went straight to the phone. Another staff member came by and not a hi, hello, have you been helped, she left and after being there for like about 15 min I was finally asked if i was being helped out already. I understand it can be busy but if you don't speak up right away no one will assist you. read more

Today was my first visit with Dr Beede and his office. I have noticed that reading was becoming an effort and I admit to borrowing my husband's prescription eyeglasses at times to read package instructions. I was highly impressed with the friendliness of the office staff and Dr Beede's down to earth positive attitude and professionalism. Great Optometrist. read more

Today I had my yearly visit with Dr. Beede and, as always, he was friendly and professional. His office staff was also very pleasant and accommodating to deal with. I had such a great experience and I want to thank Dr. Beede for his excellent service. He never tried to pressure me into buying anything I didn't need, which I really appreciated. I'm looking forward to my next visit. read more

I was shocked to find out that this office refuses to require its employees and staff to be vaccinated as California has been requiring for health care offices. This office also has not done anything to improve its air quality or ventilation to prevent the spread of COVID. I am very disturbed that Dr Beede cares so little about his patients that he isn't doing anything to keep his staff and patients safe. I do not recommend this office. There are plenty of qualified optometrists that give excellent care that also are doing everything they can to make their offices a safe place for patients and staff and prevent the spread of COVID and other diseases. Choose one of those and avoid this one that doesn't. read more

5 stars for Dr. Beede and staff! I was very surprised to see that Dr. Beede's office was open the day after Christmas. A true testament to the dedication he has for his patients. He and his staff handled our entire family today with no issues. Dr. Beede's knowledge in all aspects of optometry was very impressive. He was very professional and provided exam results in a manner that we all understood. Thank you for the excellent service during the holidays, which I am sure you were short staffed! read more

I'm surprised this place has good reviews They set me up with the wrong doctor, when I mentioned that it wasn't the right doctor, they just didn't care. The insisted we write our social number although we provided our insurance card and they made a copy. Then the worse part is they just seem to want to get their money and move on. Zero medical expertise, zero logic in what they said. They diagnose everything as "dry eye" and don't even understand the root cause of a problem. You go there, they give you an over the counter drop, ask you to put warm compresses and charge you for something you could read online. I clearly started I'm not happy with all this experience. read more

Dr. Beede was so conscientious about explaining options and making sure I got the best vision correction possible. Another plus is that I can get right in at the time of my appointment. read more

If I can give him a zero I would. This doctor does not do a visual acuity test. He just looks at your old prescription and bases the test on that. I've had many eye exams in my life and this is the worst provider out there. Lens crafters or Costco vision center is better than going to see this guy! His partner is good, my son sees her and really likes her. read more

If 0 stars was an option for this business then they deserve it!! The staff needs to be trained on customer service. I went in to pick up my glasses and was handed them by Monica. She had an attitude and just said here you go have a nice day! I had to stop her to ask if I need an adjustment what can I do she then said rudely "we'll try them on" I proceeded to try them on and she had the audacity to tell me to hurry up because she had to take care of other clients. I have been a patient for many years as well as my family but today's incident made me choose not to come back here. I will take my business elsewhere. read more

My wife and I dropped by for the first time to get our yearly eye exams and check ups. We were worried about going to the eye doctor during Covid, so it was incredibly encouraging how to see how seriously everybody at the office took their safety precautions. Dr. Beede and Dr. Shiroishi, as well as the rest of the staff, were not only immensely helpful, but they were cheerful and kind as well. We are so happy that we found ourselves such a wonderful optometry so close to our home. Many thanks! read more

Reception wasn't super welcoming, I've been to offices with much friendlier staff. I was looking for a possible new doctor for the future but already had a prescription that I had just received and wanted to order my eyeglasses and sunglasses but I discovered they don't fill outside prescriptions. That was inconvenient but obviously, their choice. I wasn't about to pay for an exam when I had just had one. I was able to find a more accommodating office. I did not interact with the doctors but I have many friends who come here and love this place. read more

Great attention to covid protocols and very knowledgeable about everything eye related. Honest regarding what vision aids would best benefit you based on your lifestyle and goals. Would def recommend :-) read more

Great optometrist, Dr Beede. Saw him myself and referred all my clients. Very clean, professional and respectful. Practicing safe social distancing while always remaining focused on a the patient's needs. Highly recommended! read more

Dr. Beede is understanding, personable, and helpful. Easy scheduling process and efficient eye exam. This my third year going to Dr. Beede!

I began my optical services here several years ago. I then switched over to Kaiser for a couple of years and am back to Dr. Allen Beede. Everyone in this office is friendly, professional, thorough and they guide you through the process re: choices to be made. Thank you, Allen Beede, Lisa Shiroishi and Co. - you run an EXCELLENT clinic. read more

Pleasant Dr. and staff. They were quick and efficient. Good professional staff and customer service Dr Beede genuinely cares about his patients and is concerned with any eye problems you may have. After my recent experience and situation,I will always go see Dr. Beede for my eye exams and service. read more

I visited Dr. Allen Beede's office three times to get a pair of glasses and they were very helpful. After the first time I went I needed the glasses to be adjusted twice. THey were incredibly helpful, as well as calling me in the meantime to ask me whether I would like a special tint on my glasses to help with my photophobia. The staff and doctor were kind and answered all my questions both in-office and by phone very professionally. There was zero fuss when I needed the glasses adjusted twice and they were returned with remarkable speed. An excellent experience. read more

Bittersweet visit over here. Dr. Beede said my eyesight is perfect! Then, he said it takes longer to focus because I was getting older. Jerk. I kid, I kid! Great guy! Very informative and personable. The supporting staff was just as friendly. The office was clean, but I hardly got to enjoy it because they called me in so quickly! The machines and techniques used were very modern and up-to-date. Old, my ass! Only a young whipper snapper like myself could notice all that in the short amount of time there! Now, where's my Walkman with Culture Club cassette tape............... read more

Just came here for my annual check-up. I just switched new insurance companies, so I was wondering if this would present problems, but as I found out, it was more seamless than I could ever imagine. The helpful staff took my insurance card, guided me to a room and Dr. Beede was in the room in less than a couple of minutes. He re-acquainted himself with me remembering what I did and asked what I was up to lately. This is something that you don't get with doctors very often, but Dr. Beede is batting 1.000. He's a huge baseball fan (Giants) as it turns out as well as a Sharks fan. +2 big points in my book. Dr. Beede was quick and efficient with his examination. Even though I was one of the office's last patients and taking forever to pick out a new pair of shades, they didn't rush me out of the office and were very accommodating to my pickiness. If you're looking for an eye doctor, look no further. read more

I'm so upset with this place!!!! I left this place thinking my insurance would cover the services I had from my visit because that is what they said, but NOOOO!! I received a letter stating I owe them the full amount. I really hope this gets resolved because I am NOT happy!!! It's not my fault they gave me false information. read more

I used VSP insurance through my company to pick up a pair of glasses. They were ready promptly and got them fitted nicely and everything. At the time I still had several boxes of contacts left, so I opted to wait on those. Fast forward eight months later, I was down to one pair of contacts. I called them up to see if I can just get the contact lens fitting/exam done and put in a prescription for some contacts, since I wouldn't be eligible to use my insurance for another few months. They told me since it had been over six months, I would have to pay to get another new eye exam. Doesn't a normal eye exam last a year? Why do I need a new exam when it hasn't been a year yet? I'm not sure if this is the policy for all optometrists or just this one. I opted to go elsewhere. I don't really agree with their six month policy. read more

Holy Smokes! A nice eye doctor, and one that graduated from Saint Mary's! Double Trouble for optometry. Here's a little background. I have been to a variety of eye professionals. Costco, Sears, Kaiser, some little sketch shop in Mountain View...you name It, I had been there. Honestly, I think I ended up at the joints that were either covered by my dad's insurance, or that he liked. Keep in mind, he once bought glasses from the Dr. Dean section of Long's. Yeah, no wonder right? Flash forward to today. My eyes need TLC, and it's recommended that we humans get a check-up once a year. I hadn't seen an eye doctor in 3 years, so I knew it was time. I searched my trusty BFF Yelp and found Dr. Allen Beede. Isn't if funny...Beede as in Beede eyes. He must get that a lot?!? The office is located behind the Walgreen's on San Carlos and Meridian. Parking is plenty, and the space is clean. Most insurance is accepted, and the staff make booking an appointment simple. Dr. Beede is professional, courteous, and thorough. He is not pushy, and there is no huge sales pitch at the end. Convenient hours, and awesome frames available for purchase. I am on the bandwagon. My only complaint:I wish I would have found him prior to my Lasik surgery. He is extremely knowledgeable and hip to the key players in eye surgery world. If you are considering Lasik, make sure you consult with your regular eye doctor and not some random person you just met. Just sayin' folks. read more

I'm not a huge contributor to this site, but when I do contribute it's usually based on strong positive experiences. Dr. Beede has been my optometrist for 3+ years and I'm always impressed with each visit with how professional, personable, and knowledgable he is on eye care. The practice is run very efficiently and uses a good amount of technology to make appointment scheduling/reminders and eye exams a breeze. Bonus Points: His office staff are super friendly and helpful. read more

Being halfway legally blind, I have optometric needs that need to be catered to. This office takes care of all its clients, and then some. Even though I already had a prescription that was filled by a different optometrist, Dr. Beede made sure to verify everything. He also explained every nuance of the prescription, so I now understand what all those strange numbers are. Before the exam began though, he introduced himself and how he and his wife (Dr. Shiroshi) came to be. Dr. Beede is extremely personable and cares about his work--it is apparent through the practice. Do note, he is a fan of golf and baseball. The office itself is clean, and all the other staff members were friendly and helpful. Shane, the medical assistant, thoroughly explained everything he was doing and showed me the cool picture he took of my eyes. A young woman helped me peruse the small selection of sunglasses, and explained my insurance's allowances. She also provided information on how to order shades that they did not have in stock. Good thing, 'cause they didn't have much of a stunna shade collection going on. In all honesty, I want to say that this office is horrible so that you all do not impact it...but I can't, as that would be opposite of the truth. Best optometrist office ever!!! read more

Sometimes when a place like a dentist or an optometrist has a ton of five-star reviews, I find myself slightly skeptical. Are these reviews plants, slipping through the Yelp filter? Well gentle reader, I can assure you that Dr. Beede's office lives up to the hype. Rarely does an experience like an eye exam move me to write a review, but from the receptionist to picking up my new prescription, I found everything about the visit to be efficient and helpful. Not to mention Dr. Beede really took the time to make sure I was happy with my new prescription. In addition, I found their online booking/e-mail communications really useful, particularly because I hate speaking on the telephone. I especially appreciated that no one tried to upsell me on glasses. I order mine online and the office staff was more than happy to e-mail me my prescription and even give my PD for free. Getting things settled through my insurance was a breeze. Overall, I cannot recommend Dr. Beede enough. read more

Beede rocks! Not your typical assembly line doctor's office. Alan takes the time to get to know you, what your into, and what your about. Very refreshing. I have had other OD's try and "sell" me on certain procedures like PRK, LASIK, and the like. Alan will give you the straight scoop on why you are or aren't a good candidate for a given procedure that you maybe interested in. If you are looking for an OD, look no further. read more

I came here not to long ago in hopes to get a proper prescription to get glasses elsewhere because my insurance doesn't cover the glasses part but just the eye exam. It was really fast and the person who did my exam was super nice. I expressed to he that I just wanted to prescription to get glasses. Had my mother in law give the prescription to Costco and wasn't able to get my glasses because they did NOT fill in the PD measurements. So yeah I'm not that very happy about that. read more

Went to Dr. Beede a couple of months ago to get fitted for my first pair of contacts ever. He was very helpful helping me choose some lenses and was straight up on what I needed; doesn't mindlessly repeat lens company recommendations. He even replaced my trial pair of lenses because I lost one from my first pair. On a non-optometry note: he is one of the coolest Dr's I've met. Got my eyes checked out and got to shoot the breeze about the underachieving Sharks and sorry Giants. It was probably one of the first genuine conversations I've had with a health care professional; it's nice not to answer awkward questions from old ladies trying to break the silence when going in for something. read more

I really love how they treat their patients here even on the phone! Their customer service is really top notch, especially their front office team. I called to double check a few insurance things because my name changed (got married), switched insurance (got on my hubbie's insurance) and moved. Not only did the associate double check and verify me being on my husband's insurance, she also updated our addresses and scheduled us both for early morning appointments the very next day. I appreciate her attention to detail and taking care of us. You can totally tell that they are efficient and still personable. Five stars for their front office team! read more

I seldom post reviews and have never given anyone 5 stars (background)... My last eye doctor had the gall to retire so I was left to shop for somebody else to take his place. Since I'm incredibly paranoid about my eyes and have read more scary stories than I should have for my own good I launched a major search for a doctor I could trust. Dr. Beede made the cut and after visiting him was incredibly pleased with both his professionalism, willingness to listen and thorough exam he conducted. I read the negative review on Yelp and have to disagree completely. The doctor could have sold me a variety of treatment plans which I thought were necessary but he actually took the time to explain why I didn't need them, what I was experiencing and gave me some needed peace of mind. I highly recommend Allen Beede for eye care. read more

My wife found Dr. Beede on yelp, and used their office. She liked them, and I ended up using him for my optometrist. I've had a great optometrist in San Diego, and I was pretty picky with whom I would choose. But, luckily the whole experience from beginning to end was fairly enjoyable. I think will be going back to him for quite a while. -Schedule change - I had to change my schedule due to work meetings, and they accommodated me fairly quickly. -Equipment - All the modern equipment you can think of was in-house. -Front of house - A bit confusing with two lobbies, but they were quick to guide me to the right place. -Optician - My optician was very patient with me as I was hemming-and-hawing over the different frame selections. She gave good judgment on what looked good and what didn't look as good. -The only point of improvement I can see- Their frame selection on the high end was lacking. I was used to picking out a bit more upper-mid-range frames, and there was a lack of selection there with D&G/Versace/Prada/Gucci branded frames. But, I can also understand the economics behind it, as most folks using glasses are price sensitive. read more

What a great practice!!!! I was in desperate need of new contacts and my yearly eye exam. I called at 2:30 and got an appt for 4 that same afternoon!! I found Dr.Beede through my insurance provider list and when I googled him his Yelp ratings swayed me over. THANK YOU YELPERS!!! I have been to numerous optometrists in the bay area as well as Orange County, CA and Dr. Beede totally exceeded all of my prior experiences. When I walked in I filled out the pt info sheet and by the time I finished, I was already called to the exam room. Dr. Beede went over my any existing conditions that I may have and during the exam he explained what was going on, why it may be this certain way and how to keep from any further damage. He addressed my concerns with the contact lens brand that I use, whether I prefer to get LASIK (no pressure), and how comfortable I am with glasses. I really appreciate the time he took with me during my appointment. I definitely felt like he cared about my questions and concerns and appreciates me as a patient. When the exam was over, his staff member then goes over your plan and options with you and how much it will cost ( I opted for colored contacts and a new pair of glasses). As I chose a new frame another representative was there with me helping me find the perfect frame. I NEVER felt pressured to get a certain frame or brand she listened to what I liked and made sure I got to try all the frames that might be what I described to her. I AM SO SATISFIED WITH MY EXPERIENCE TODAY, thank you so much Dr. Beede and staff! read more

Dr. Beede is an awesome O.D., and has a great staff to boot!! He was very attentive, detailed oriented, and was willing to take the time to answer my questions. I went to him to inquire about contact lenses, and this would be the first time I consider this an option for vision correction. I think the average eye doc would have spent all of 2.5 seconds on me, nodded their head, and wrote me off with some barely fitting soft lenses. NOT THE CASE AT ALL WITH DR. BEEDE!!! He provided a solid contact lens consultation, as well as offer his advice and opinion on several options. He took the time to compare the cost, and spoke on the best option for my vision correction needs. SOLID EYE CARE PROVIDER!! read more

- Quick - Friendly - Do not force you to buy their products - Honest - Extremely knowledgeable What more do you need! This is the first eye doctor I went to after moving out here, and I will not go anywhere else. He is better than the doctor I had in Cleveland, Ohio for 12 years! He even found a stigma in my eye and ordered me a special contact, now I can see even better than before! These guys are great! read more