I highly recommend Pool Rite for anyone in need of pool service. My Pentair DE filter developed a…read morecrack in it and started leaking water over the weekend. I have had problems in the past trying to find a pool service that would respond timely. That wasn't the case with Pool Rite. I reached out to Jaclyn on Monday and by Wednesday morning Nathan had already replaced my Pentair filter with a commercial grade Jandy filter. Nathan also identified a few other issues I wasn't aware of and addressed them as well while he was on site. He took the time to answer the many questions I had. Nathan and Jaclyn are amazing to work with! My neighbor highly recommended Nathan and also mentioned that Pool Rite has handled their pool service and does an excellent job! Brad H.

I have been using Pool Rite to maintain my pool for over two years. After using other, less than…read moresatisfactory companies to take care of my pool these guys have been outstanding. Charlie, the Pool tech who takes care of our weekly maintenance is professional , knowledgeable and diligent in keeping everything in working order and communicating about any issue that arises. Additionally Nathan and his team have been great at addressing any problems we have experienced with our equipment. I highly recommend Pool Rite for any pool issues you might have.

I'm kind of baffled by all the positive reviews for this company. We have had consistent problems…read morewith Patriot since not long after we started using them in 2022. The weekly pool service is generally fine, but if anything goes even remotely wrong (which it will because they're scaling rapidly and training new folks), Patriot is nowhere to be found. In the time we've been using them, they've incorrectly cleaned our filter twice, stained our white pool tiles, and caused our skimmer to operate incorrectly. It has been pulling teeth to get them to return to fix it - many calls over many weeks, and at present, our skimmer and pool tile are still not resolved. In the case of the skimmer, our pool has an in-ground cleaning system and generally stays crystal clear throughout the spring months. Twice now, Patriot has come to clean the filter, and the skimmer has stopped operating immediately after. The first time, a tech returned a week or so later and told us their filter crew had forgotten to switch something to do with the skimmer back on (it was immediately fixed once he corrected it). This time, it stopped operating correctly immediately after the filter-cleaning again (same timing, same issue) and Patriot (after failing to return our calls, then sending people who weren't trained to investigate or resolve the issue three separate times) is telling us there's nothing wrong. This has been going on for well over a month at this point, and apparently we're going to need to pay someone else to come out and fix it. In the case of the pool tile (see pics below) Patriot acknowledged fault for the issue, and tried a number of tactics to resolve it, none of which worked. So it seems we're stuck with the stains. There are lots of pool companies in Austin. I'd recommend you go with a company that stands behind their work and fixes their mistakes.

We have been using patriot for over a year and I have to say this is the worst experience we have…read morehad with a pool company to date. Their people are unreliable and inexperienced, they have caused several thousands of dollars or damage to our pool through their negligence and our pool has been mostly unusable this summer because of the issues caused by their team. For context the pool was a couple of years old when we hired them and In perfect condition and working order. We have been waiting on a resolution from them on fixing the damage for several months now.

Brett is great. He's very knowledgeable and helpful. We definitely recommend and will use him again.read more

What a great company to do business with! Very professional and knowledgeable! They replaced all my…read morepool equipment and did a top notch job! I definitely recommend if you need any kind of pool repair or service.

This is literally one of the best businesses I've worked with (not just for pool service, but as an…read moreoverall business). Jeremiah & Joseph are fabulous at trouble shooting just about anything. They are honest, reasonably priced, and their service is outstanding. Keith has been wonderful at helping us out too and he even helped us redo our entire decking. They just came out (when our spa was in a pinch) while their business was closed for Christmas! This business is top notch!

Morning Star Pools is the best, most honest, most helpful, hardest working pool company in the…read moreAustin area. On my last service call, the boss met me at the house after hours and saved the day. Thank you again!!!

We have used Round Rock Pool Pros multiple times over the past 3 years, and have always been…read moreimpressed with their knowledge and workmanship. Recently we had a pool pump failure, which can cause a world of water quality issues in this Texas heat. Round Rock Pool Pros responded rapidly, and turned our situation around to a good ending. We are so grateful to have found a company that values their customers and does an excellent job. They're an asset to the community. Highly recommend!

HARD PASS. WOULD NOT RECOMMEND AT ALL!…read more Moved to a new house and shopping for pool service. Submitted an online request on their website Wednesday around 9 AM. Out of the 5 companies I submitted a request to, they were the 2nd ones I reached out to but the last ones to reach out back to me (excluding the auto-generated "thank you" text which the other pool companies sent as well). Lisa from the office called me Wednesday at 5:38 PM and said she could have a tech come out the next day to give me a quote. Jose came out Thursday around noon. He was super nice and professional. He said he would get me 3 different quotes for the 3 type of packages they offer by the end of the day or the next day (Friday) in the morning at the latest. By Friday at 4:25 PM, I had yet to receive anything so I called and spoke to Lisa and she said they'll send it over shortly. They sent 2 quotes (not 3) at 4:40 PM. Monday morning at 10 AM, I called to discuss the quotes for further clarification, especially since the links weren't working. Lisa said she's going to call Jose and call me right back. She never did. Tuesday morning at 8:28 AM, almost a week after I had initially reached out, I called saying they never called me back and asked to speak to a manager. She put me on the phone with Jose and he was a totally different person than the guy that came out to the house. He kept interrupting me and talking over me. He was rude saying I didn't know anything about pools (that might be true but this is not my first house with a pool and that's not something you'd say to a prospective client), and making excuses for their lack of responsiveness. If they're this bad when they're trying to earn my business, I can't imagine how bad they are once they do earn it. Reading some of their other reviews, I should've just never reached out to begin with. TLDR: Unresponsive, unprofessional/rude, overpromise/underdeliver. Ended up going with a different pool company that responded right away and was able to get me on the schedule immediately.

Tess has been in the business a while and funny enough even knew my pool from two owners before…read more She takes great care of our pool and hot tub, is pleasant to work with, and reliably handles issues as they pop up.

From the owner: Expert Care for Residential Homes & Vacation Rentals At Poolkeeping Pros, we bring 10 years of…read moreindustry experience and a heavy residential construction background to every property. We don’t just "clean" pools; we manage them from the ground up, ensuring mechanical integrity and perfect chemistry. Vacation Rental & STR Specialist We understand that in the rental business, a pool isn't just a luxury—it's a business asset. A guest with a cold spa on a Friday night cannot wait until Monday. Emergency Responsiveness: We are reachable by text or phone for critical issues that threaten a guest's stay or a 5-star review. Heavy Bather Load Management: Advanced chemistry adjustments for high-occupancy weekends. Turnover Coordination: Reliable scheduling to ensure the pool is "photo-ready" before the next check-in. Rapid Triage: Our construction background allows us to quickly diagnose equipment failures over the phone and in person if needed, to save your guest's weekend. Premium Residential Maintenance For our long-term residents, we provide a structured, professional maintenance program designed to protect your investment and your family’s safety. Construction-Grade Oversight: We identify potential plumbing or equipment failures before they become expensive repairs. Consistent Service: A dedicated team of pros who show up on schedule and treat your backyard with respect.

John responded quickly and we setup up an appt to see the pool. We opted for the one hour lesson of…read morehow the pool system works and what we need to do to maintain the pool ourselves. John has a great demeanor which makes it easy to work with him. He covered everything regarding the pool and gave us recommendations on products to use. I will definitely be calling him if I need my pool service. I highly recommend him!

From the owner: Star Pool Care is focused on caring for your pool so you can spend more time with family and…read morefriends. We specialize in providing weekly service all year round that includes monitoring and balancing water quality, brushing steps and walls, skimming debris from pool surface, vacuuming pool floor, emptying skimmers, changing filters and other services as needed.

Used Andrue for a couple of years, and he provided great service until Fall of 2024…read more I used him at a rental property and he stopped showing up. He said his team had been there but I have cameras and could prove that they hadn't been there. I gave him chances to rectify the issue, but he fell short and I had to cancel. My CC was on file and he continued to charge me through the end of the year before I'd noticed. I had to dispute the charges in December, and I'd hoped that was the end of it. Fast forward to January 2025 and my card has been charged 4 times this month! Unfortunately now I have to dispute and cancel my card which is a huge pain to do since it is tied to many different auto pay vendors. Sounds like Andrue has closed up shop- but he needs to do the right thing and stop his auto charging of customers CC's. Not sure what happened, hope he is okay, but he could have communicated and been honest if he could no longer provide service. Charging customers for a service you no longer provide is generally considered illegal and is a deceptive business practice....

Andrue said I needed to change the motor on my pool got me to pay the money for it and never…read moreinstalled it. Now he has gone dark. I would not trust him to service my pool again and certainly would not recommend him to others. I wish I had read the reviews before I used him as he unfortunately seems to have pulled the same trick on other customers.

We are so pleased with our pool pump repair, by Graham, with Prime Pools…read more He is so knowledgeable and was able to fix a pump, in one visit. We are so pleased to have found such a wonderful, smart, kind, skilled technician!

The General Manager, Stephen came out to visit, apologize, and rectify the issue that occurred in…read moreMay in which I was charged for a chlorine wash that didn't occur, and a filter clean that resulted in a huge mess. He offered a full refund and a free pool cleaning service and chemical balance. A rep came today to clean and balance the chemicals.

Ricky is professional, polite, and more importantly available for questions when not even my pool…read morecompany would answer my calls! He does a great job and is very competitive with his pricing! I'd definitely recommend him to service your pool! Great guy and great service!

I am beyond grateful for and pleased with the work that Rick has done for us this weekend! Our pool…read morehas been neglected for about 8 years and needed some serious help. Rick went above and beyond to get this done for us this weekend, all by himself. He was great about keeping me updated on progress and keeping the price reasonable.