It is great being able to get information before arriving to the service specially when they do…read morewalk-ins too.

This place just opened and I'm so glad I stopped by! I loved how they called out everything they…read morewere doing to my car--it made me feel informed and confident. The manager was very knowledgeable about my car's needs and explained everything clearly. I was a little skeptical at first, but this team truly knows what they're doing and listens to their customers. Top-tier service all the way! I'll definitely be recommending them.

Only place I go to get my oil changed. They are the nicest, most professional place. Also, there's…read morea 20 % off discount Yelp coupon towards your entire purchase !

I absolutely love this service! Skip the waiting room and…read morehead over to your local Valvoline Instant Oil Change Shop. You can wait in your car while your mechanic changes oil change! Plus you get air in your tires, air filter changed everything you need for a smooth summer with no surprises! Get 20% off your oil change with this coupon and have a worry free summer!

March of 2023 I bought what I thought was a brand new battery from this jiffy lube. When I went for…read moremy oil change and car check up at another location less than 5months later, they told me my battery was not good and I should go back to where I got it. I went back they claim they test it and it was fine. Now less than two years later the battery is dead and they say they cant do anything about it because they only offer a one year warrant. No credit towards a new battery....... nothing. The stand life of a battery is 3-5years. Needless to say I went and got a battery from auto zone, they installed it for free, 3-5 year battery life and a 3 year warranty. It was also $36 dollar cheaper than the junk Jiffy Lube sold me. SAVE YOUR MONEY and pick another location. This establishment has alot to learn about honesty and customer loyalty. I will drive to the extra 20minutes to the other location in middle river. Ohhhhh 3 months ago they tried to charge me over 600 to change tire pressure sensors.... they said they couldn't tell which one was bad, so I should change all of them. I took my car and left. Went to a nearby shop within two mintue they told me it was my back left tire but my front right was also giving a low reading. They recommended i change both, but I could wait on the front right if it was not in my budget right now. Needless to say, had all four changed for $260, my tires pressured and a tire tred reading.

They charged me $70 for a $10 cabin filter I'll never go…read moreback to this place again complete rip off , buddy's 1st job should be to tell the price and not how much the part cost

I took my son's car in there and nobody else that seem to find the problem he fixed it promptly. It…read morewas done the very same day for a reasonable price. My son recommended this business and I would recommend it as well.

Took my Ford F 150 to Kevin because Al Packard after an oil change told me I needed to replace rear…read morebrake pads and rotors. My truck had a noise when driving using cruise control on the highway that was intermittent. Kevin and his crew did an inspection to the front and rear brake and was determined that I didn't need new pads and or rotors, in fact I had over 50% of pads left. Kevin also ran diagnostics and went for a test drive to replicate the noise, but couldn't. Long and short, Kevin was extremely knowledgeable and honest and he didn't charge me anything. K&M a truly honest and knowledgeable Auto Service Shop!!! I would highly recommend K&M

I went to the store thinking that I would be purchasing 2 tires and 2 rims. However, they were so…read moremessed up, that after all the time I spent waiting to be helped, I still didn't get to speak with anyone, so I left after about 45 minutes. Unacceptable.

OMG from the time the person answered the phone answering all of my amillion questions without any…read morefrustration, to giving me the earliest time that the shop could look at my car they were very kind and warming making me feel comfortable taking my car there. Once my car was looked at, they did call back with all the details of what's going on even things that were noticed during the initial diagnostic which is $120 by the way and is applied to the bill if work is completed at the shop. I'm glad i stumbled across this place reading reviews from yelp. The reviews were on point, this place is fast, friendly, price are reasonable mechanics were very efficient and nice, they took the time to explain in detail the issue with the car. I will be coming back for any other repair for my car.

dealership said i need brakes and rotors due to loud noise in…read morerear of car, Royal said my brakes were fine had 95% on my pads and rotors were fine. A heat sheild was laying on my mufler they fixed it no more noise for a small cost. dealership would have charged me $500,00 for brakes and rotor turn done, I praise Royals honesty and brain power. always get a 2nd opinion before dealership estimate

Low ball estimate to charge you an extra $100 for all 4 tires. Then nasty associate when asking to…read moreexplain. Treated like I know nothing about cars with 37 years of mechanical experience. Probably invest in my own tire and balance machine before I take it bake to NTB

Needed to get new camper tires swapped out for cheap ones. Went to Walmart who said I needed an…read moreappointment. Next I tried Mr. tire who wanted me to drop them and cost $5 more...another tire place on Northpoint Blvd was not an option since no one was in the office to wait on customers. I was happy with the rapidity of the service, service was accurate as quoted and the serviceman was professional and nice. We will return!

A literal scam! I came to them to find out what was wrong with my engine, although i got a…read morediagnostic from autozone and let them know they said i needed a MAF sensor, but they told me all it was, was the air filters and low oil codes popping up. Charged me $220, ok. Not even 2 full hours later of me driving around to do errands my engine light comes back on. Not only that within a week after me bringing my car to them, my car starts starting and not staying on. This happened 3 times within a span of a week. I got stuck in a garage because my car wouldn't start anymore and a guy my school sent out looked at my oil and said it was dark!! i brought my car BACK to bob's and they then charge me another $200 just to clean out a sensor but on the receipt it says they removed and replaced the sensor (lying on paperwork) and they said this was a new code to pop up. But when I brought my car to autozone before coming to Bob's, they told me the MAF sensor was the issue. Another 3 hours after driving my car from getting their service, my engine light turns back on. They have no respect for clientele and just want to ruin your car so you have to keep coming back to them. I have never been so dissatisfied in my life! Do not go here!

My first time visiting and I don't see myself going anywhere else. I can't after too many mishaps…read moreat Thompson Toyota and the handling of me and my car is so much better. I got 4 new tires and the price was good. Nobody tried to upsell me on anything I didn't need and everyone was very nice. They wouldn't patch my tires because I needed new ones altogether, which was fine age figured that was worst case scenario. I look forward to a great service relationship with the team and appreciate them looking over my car and doing what makes sense for me.

I got a road hazard warranty with my tires from Mr. Tire in Dundalk. A little over a year later, I…read morehad a nail in the tire and expected a free replacement but only got a small discount. Staff were great but the warranty didn't feel worth it. I likely won't get it again.

My daughter had a tire blow out about .5 miles from here. She needed a tire a.s.a.p. and hated to…read moreget a tow truck as well. The woman at the front said she'd find out if they could help us out and about an hour later, which was completely acceptable, they met us out at her car and put on a new tire. Mind you, they do not technically offer that service, so they did her a BIG favor. John was super nice and overall, it was a great ending to an unfortunate situation.

Saturday morning, 8 degree F outside. Went for on oil change, opted to do a tire rotation. They…read morecouldnt get 3 tires off, donkey kicking my car and taking a sledge hammer to it for over 10 minutes. They damaged the tie rod and track bar doing so. Refusing to take responsibility. Because i dont have them on camera doing this they believe they wont be held accountable. DO NOT TRUST THEM WITH YOUR VEHICLE. It will cost you more than the service youre paying for.

Aye! This team is highly professional and efficient! The…read morestaff working at 2:30p today were kind, professional, gave clear instructions and straightforward on the invoice. The setup is new to me. We stay in our vehicle while they service it instead of sitting in a lobby. The environment is clean and tidy. It's pleasant to observe how the staff respectfully communicate and work with one another. I checked-in on yelp and was offered an additional 15% off code. Their system didn't recognize the code, but the associate honored and applied it to the tire rotation. Very good job, Valvoline! Although it's more expensive, I'm now a loyal customer.