Grease Monkey on Ritchie Highway is unlike any automotive repair shop I have encountered in the…read moreBaltimore-Glen Burnie area. What separates this location from the typical garage is their combination of speed, mechanical capability, immediate service, and determination to finish the job correctly. I brought my vehicle in for substantial rear-brake work involving new brake drums, wheel bearings, brake components, hardware, and the related parts needed to properly complete the repair. Instead of telling me to leave the vehicle for several days before a technician could even begin, they started working on it immediately. That is the remarkable part of their business model. They provide the urgency people expect from a quick-service operation, but they are capable of performing serious and complex mechanical repairs. When additional parts were needed, they were able to obtain them from nearby suppliers extremely quickly. In one instance, the replacement drums arrived in roughly 15 minutes, and the technicians continued the repair without unnecessary delay. I also observed other customers arriving with automotive problems and saw the same sense of urgency: diagnose the problem, obtain what is needed, and get to work. There was no attitude of, "Leave it here and maybe we will get to it in a few days." The young leadership and technicians work with tremendous tenacity. If a repair requires another component, another adjustment, or another step, they keep moving forward until the vehicle is properly repaired. I did not have to stand over anyone or repeatedly ask whether the related components were being addressed. They handled the repair comprehensively. Many dealerships and traditional repair shops can keep a vehicle for several days simply because it is waiting in line before anyone begins working on it. Grease Monkey has created something different: bring the vehicle in, get the repair started, obtain the necessary parts quickly, complete the mechanical work, and get the customer back on the road. Their building says, "Done Fast. Done Right." After experiencing their service firsthand, I can say that is more than advertising. It describes how this location operates. For drivers, families, commuters, and businesses with fleet vehicles throughout the Baltimore and Glen Burnie area, this is a shop worth knowing about. Five stars. Grease Monkey is not simply another repair garage. They are demonstrating what modern automotive service should look like.

Very fast with response through Yelp…read more Service was performed relatively quickly. Had an unknown problem causing the engine to not turn over. They diagnosed and fixed the problem. They charged a fair market price without any strange fees or charges. Would take my vehicle here again.

Jordan at Valvoline in Ballpark road in Bowie MD did a fantastic job with service recommendation.read more

The customer service here is impressive. They are knowledgeable and kind. I appreciate them God…read morebless this company and the men and women who work here. i was at waldorf location by the way. Maurice was assistant manager and amazing

Again, this is my go-to car place for quick service. I requested a Signature oil change, and a…read morecabin air filter replacement. The employees are always friendly and courteous, and I was greeted with a smile by everyone. I was informed that I also needed a brake pad replacement on my L rear tire and a rear wiper blade replacement. They gave me time to check with my hubby by phone to either go ahead or decline that brake pad service, which I proceeded with. They do not pressure you into agreeing to any type of auto service that they suggest you need. I used a coupon for the oil change, and they honored it with no problem as they always do. I was very happy with the service I received today, and my car is running so much better since the service. Thank you Jiffy Lube! Thank you to Samuel W, Terrell J, Dylan S, Michael R, and Chaun W. You did a great job that I truly appreciate it.

I really like this location. There's almost never a wait for drive up oil changes. Service is fast…read moreand professional. They helped me find a coupon before checkout (fyi this location does not accept the Jiffy Lube Groupon). Would recommend.

I took my son's car in there and nobody else that seem to find the problem he fixed it promptly. It…read morewas done the very same day for a reasonable price. My son recommended this business and I would recommend it as well.

Took my Ford F 150 to Kevin because Al Packard after an oil change told me I needed to replace rear…read morebrake pads and rotors. My truck had a noise when driving using cruise control on the highway that was intermittent. Kevin and his crew did an inspection to the front and rear brake and was determined that I didn't need new pads and or rotors, in fact I had over 50% of pads left. Kevin also ran diagnostics and went for a test drive to replicate the noise, but couldn't. Long and short, Kevin was extremely knowledgeable and honest and he didn't charge me anything. K&M a truly honest and knowledgeable Auto Service Shop!!! I would highly recommend K&M

Great Service the lady that handle my request for my brake lights was very knowledgeable & very…read morekind will go back there again been going there for years i have had great service there for years

It would be Greatly improved by them being honest. Pinocchio has nothing on them. Unfortunately I…read morehave been dealing with Hyundai Annapolis and Hyundai California for months. They must be trained to tell the customer what they want to hear. Have great CAUTION dealing with them make sure to get everything in writing. Better yet, since I now am renting a car, buy a Nissan Rogue? DON'T BUY HYUNDAI!!!!! In order to post this you must give them a star. They deserve a minus 2 Stars, for their DISHONESTY, FRAUDULENT ACTIONS, AND AND BEING SWINDLERS.

OMG from the time the person answered the phone answering all of my amillion questions without any…read morefrustration, to giving me the earliest time that the shop could look at my car they were very kind and warming making me feel comfortable taking my car there. Once my car was looked at, they did call back with all the details of what's going on even things that were noticed during the initial diagnostic which is $120 by the way and is applied to the bill if work is completed at the shop. I'm glad i stumbled across this place reading reviews from yelp. The reviews were on point, this place is fast, friendly, price are reasonable mechanics were very efficient and nice, they took the time to explain in detail the issue with the car. I will be coming back for any other repair for my car.

My experience at Royal Auto has been awesome!!!! The mechanics there are all very friendly!!! I…read moreloved that they take there time to go over what you need for your vehicle and the prices are very reasonable!!! Thank You for all you do!! Ms. Mona

Needed to get new camper tires swapped out for cheap ones. Went to Walmart who said I needed an…read moreappointment. Next I tried Mr. tire who wanted me to drop them and cost $5 more...another tire place on Northpoint Blvd was not an option since no one was in the office to wait on customers. I was happy with the rapidity of the service, service was accurate as quoted and the serviceman was professional and nice. We will return!

Low ball estimate to charge you an extra $100 for all 4 tires. Then nasty associate when asking to…read moreexplain. Treated like I know nothing about cars with 37 years of mechanical experience. Probably invest in my own tire and balance machine before I take it bake to NTB

I highly recommend Bob's Automotive Repair & Service. My check engine light kept going on and off…read morerandomly and I needed to get it figured out and fixed as soon as possible, because of course it's time for my emissions test. I stopped in there to schedule an appointment, and they asked if I could leave my car right then. That was awesome for me. They called me a couple hours later to tell me what the problem was and quoted me a price. A couple more hours and they called to tell me my car was done. That was awesome to me to stop in without an appointment and get my car fixed all in one day. They are all very nice and their pricing is very fair. I felt they were very honest and I would definitely use them again if needed. It was a very good experience working with them.

A literal scam! I came to them to find out what was wrong with my engine, although i got a…read morediagnostic from autozone and let them know they said i needed a MAF sensor, but they told me all it was, was the air filters and low oil codes popping up. Charged me $220, ok. Not even 2 full hours later of me driving around to do errands my engine light comes back on. Not only that within a week after me bringing my car to them, my car starts starting and not staying on. This happened 3 times within a span of a week. I got stuck in a garage because my car wouldn't start anymore and a guy my school sent out looked at my oil and said it was dark!! i brought my car BACK to bob's and they then charge me another $200 just to clean out a sensor but on the receipt it says they removed and replaced the sensor (lying on paperwork) and they said this was a new code to pop up. But when I brought my car to autozone before coming to Bob's, they told me the MAF sensor was the issue. Another 3 hours after driving my car from getting their service, my engine light turns back on. They have no respect for clientele and just want to ruin your car so you have to keep coming back to them. I have never been so dissatisfied in my life! Do not go here!

The Mr. Tire in Dundalk gave me exceptional service. They explaineded to the issue that was…read moresupposed to have been fixed by the Mr. Tire on Belair road. They were kind and courteous and they repaired the same issue Belair road did not fix and it did not take 3 days. I would recommend skipping the Mr Tire on Belair road and coming to the Mr Tire in Dundalk. It is worth the trip.

I got a road hazard warranty with my tires from Mr. Tire in Dundalk. A little over a year later, I…read morehad a nail in the tire and expected a free replacement but only got a small discount. Staff were great but the warranty didn't feel worth it. I likely won't get it again.

The service here was FABULOUS. I was in and out very quickly. And there were three gentlemen that…read morehelped me Jai, Amari and Dashad! They were the nicest friendliest techs ever! Thank you for the exceptional service that you provided today!

Saturday morning, 8 degree F outside. Went for on oil change, opted to do a tire rotation. They…read morecouldnt get 3 tires off, donkey kicking my car and taking a sledge hammer to it for over 10 minutes. They damaged the tie rod and track bar doing so. Refusing to take responsibility. Because i dont have them on camera doing this they believe they wont be held accountable. DO NOT TRUST THEM WITH YOUR VEHICLE. It will cost you more than the service youre paying for.