Cancel

    Open app

    Search

    Pep Boys

    3.0 (46 reviews)
    Open 8:00 am - 7:00 pm

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Photos

    You might also consider

    Recommended Reviews - Pep Boys

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    A nail in my KUMHO tire from PEP BOYS!

    When I first arrived at this location there was one person sitting behind the counter on a Sunday. She didn't notice me standing there because she was too busy looking at her phone. When she finally noticed me after I moved a little closer by the way I'm a big gentleman so I don't see how you couldn't see me in the first place. Finally she said may I help you. I said yes I bought a set a tires here not even a year ago. And the back driver side KUMHO tire has a nail in it. of course I bought the roadside hazard package when I purchased the set of tires. I found my documentation in my glove compartment before I entered the store. I even went so far as to find the nail before I entered the store. She walked over to a store tire and said if the nail is not within this tread pattern right here we cannot repair it. We don't repair SIDEWALL NAILS. Hey listen and I get that Pep Boys is a business and they're in it to sell tires. My question to her was can you at least come out and look at it she said no you'll have to bring it in for the mechanic to look at it. I thought to myself why paid $31 for the mechanic to tell me he can't fix it prorate the tire and give me a new tire? This is a Sunday I'm not in the market to spend X amount of dollars just for a small nail in the wrong place on this tire. She said OK then we can't help you and I said thank you. I'll just take the tire to another reliable place which I'll mention on yelp pay $20 have them patch it and be on my way thanks for nothing PEPBOYS. You just lost another customer for life. And please work on your customer service these people currently behind the counters there are terrible!!!! Oh hey Pep Boys by the way it wasn't the side wall but if you would've came out and looked at the tire instead of trying to get me to bring it in the shop for money you may have actually helped me that day. Why should customers get the roadside hazard package if you guys are not gonna actually use it when we need it most!!!!

    See all

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Pep Boys S.

    Pep Boys S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Michael B.
    64
    100
    94

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Mike G.
    0
    23
    14

    4 years ago

    Business owner information

    Photo of Pep Boys S.

    Pep Boys S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Pep Boys S.

    Pep Boys S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ashley B.
    142
    24
    2

    7 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C B.
    40
    559
    1722

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    The sales associate was wonderful. I received 4 tires for a good price.sevice was fast and friendly

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Jo Ann Taylor really worked with me for the work that I needed. The break work was less then the dealer by about 700 dollars.

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    We're happy you enjoyed your visit Maura!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Jo Ann Taylor was able to assist me with an oil change. She provided great customer service!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Needed my battery replaaced and they took care of it no problem! I would definitely return!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of James C.
    240
    31
    22

    10 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Made an appointment for 1pm my car wasn't done till 3 . I only got an oil change , enough said. Only go here if you have a day to kill.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jay B.
    0
    13
    16

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    Jo Ann and her team got us in and out of there in no time without hesitation, and for a great price.

    Mentioned in 9 reviews

    Read more highlights

    You might also consider

    Prime Care Auto - Prime Care Towing

    Prime Care Auto

    (46 reviews)

    This shop hosted a great service experience for me personally. Siwan is not only extremely…read moreknowledgeable in his field of work, but also a genuine person who is straightforward about what you need now, what you don't need, and what you will need. I'd recommend anyone with a car, especially a German car to give his service a chance and he will not disappoint. He'll double check what it is you're requesting and then he'll break down why each service item is required upfront in-person with schematics and samples. And the value you're getting on top of the great service is unbeatable. In my personal situation, I saved 50% from what my local dealership was charging. I have a Volkswagen Golf but I've seen Mercedes, BMW, Subaru, Audi all in their lot.

    I've been meaning to write this review for a while, but life has been busy. As a single woman and a…read moremother, it can be really hard to find a mechanic you can trust without feeling like you're being taken advantage of. Unfortunately, that has been my experience more times than I'd like to admit. The first shop I called gave me a bad feeling right away based on their customer service, but I still made an appointment. Afterward, I checked their Yelp reviews and was shocked by how many negative ones they had. That didn't sit right with me, so I decided to get a second quote. I already had a good idea of what was wrong with my car based on past experience. When I called this shop, the difference was immediate. They were professional, respectful, and didn't argue with me or try to upsell me on unnecessary repairs. I specifically looked for negative reviews--and there were none. I dropped my car off early that morning, and they gave me a clear time estimate for when it would be ready. They even sent photos of the issue. While I didn't fully understand what I was looking at, the fact that they were transparent enough to share images--knowing I could easily research them--told me everything I needed to know about their honesty. I don't remember the technician's name, but they took great care of my foreign car, Lexi, and I'm beyond relieved not to be driving around with grinding rotors anymore. I truly appreciate their professionalism and the way they treated me as a customer. Every single mother needs a mechanic she can feel safe with--and I'm so grateful I found one. Thank you all for your help.

    North Point Car Care

    North Point Car Care

    (10 reviews)

    Don't waste your time if you want them to do any kind of actual mechanic work. They obviously want…read moreto only do regular maintenance and cannot handle real mechanic's jobs. They didn't want to touch my car because I have a Roush (Roush!) suspension. They don't want to work on my BBK aftermarket exhaust because it doesn't have cats (yet it does have cats). They don't want to diagnose a remanufactured engine from Fraser Engines (he told me that I "should have read the online reviews" yet Fraser has a 4.7 rating with almost 8000 reviews because I DID READ THE REVIEWS!). The guy doesn't know what he's talking about. Stay away from this place.

    i called this shop and they told me when to come in. when I got there. they said never mind they…read morewere too busy and to come back on another day they chose. ok once is annoying but i was understanding and rescheduled. they then did this two other times. when I expressed my frustration with trying to plan someone to help me drop off and pick me up plus scheduling it around work. the women on the phone became very rude. said ok well this is a family owned business and they had a death in the family. however this issues started before she claimed the death happened. of course I express my condolences but also told her that being giving the run around as a customer is still frustrating. she simply hung up on me. completely unprofessional. death in the family or not. you can not be inconsiderate of your customers having car issues that can not keep getting pushed back for three weeks. car issues are time sensitive.

    Bob's Automotive Repair & Service

    Bob's Automotive Repair & Service

    (31 reviews)

    A literal scam! I came to them to find out what was wrong with my engine, although i got a…read morediagnostic from autozone and let them know they said i needed a MAF sensor, but they told me all it was, was the air filters and low oil codes popping up. Charged me $220, ok. Not even 2 full hours later of me driving around to do errands my engine light comes back on. Not only that within a week after me bringing my car to them, my car starts starting and not staying on. This happened 3 times within a span of a week. I got stuck in a garage because my car wouldn't start anymore and a guy my school sent out looked at my oil and said it was dark!! i brought my car BACK to bob's and they then charge me another $200 just to clean out a sensor but on the receipt it says they removed and replaced the sensor (lying on paperwork) and they said this was a new code to pop up. But when I brought my car to autozone before coming to Bob's, they told me the MAF sensor was the issue. Another 3 hours after driving my car from getting their service, my engine light turns back on. They have no respect for clientele and just want to ruin your car so you have to keep coming back to them. I have never been so dissatisfied in my life! Do not go here!

    My first time visiting and I don't see myself going anywhere else. I can't after too many mishaps…read moreat Thompson Toyota and the handling of me and my car is so much better. I got 4 new tires and the price was good. Nobody tried to upsell me on anything I didn't need and everyone was very nice. They wouldn't patch my tires because I needed new ones altogether, which was fine age figured that was worst case scenario. I look forward to a great service relationship with the team and appreciate them looking over my car and doing what makes sense for me.

    Leading Edge Auto Body

    Leading Edge Auto Body

    (149 reviews)

    North Roland Park / Poplar Hill

    Staff was great and friendly. Offered to pick me up and drop me off while they worked on my car…read more Dan Fassio was quick to respond with good information. He is a treasure if you're having insurance issues. Stop by and meet Dennis.

    Super shady shop!!! I bought a car from a guy who gave me complete maintenance records of all the…read morerepairs Leading Edge did for him. There were all sorts of scams and unnecessary repairs including: 1. Leading Edge replaced the front brakes at 119k miles and then again at 130k miles. Brakes again after 11k!! Front brakes should last at least 40k miles, usually more like 60-70k. 2. Leading Edge replaced the lower control arms at 116k and again at 146k. Control arm bushings last at least 100k miles. If you need control arms again at 30k, either the parts were junk or the alignment wasn't done right. 3. Leading Edge charged labor to replace both the serpentine belt and the alternator. You have to remove the belt to remove the alternator, so an honest shop wouldn't charge for the belt when doing the alternator. To charge full price for both is outrageous. 4. Leading Edge charged $250 to replace the radiator and $174 to replace the radiator hoses. You have to remove the hoses to replace the radiator. Here again, it's a rip off to charge labor for both. 5. Leading Edge charged $475 labor (just labor!!) to install tires, clean the beads, and replace one TPMS. $60-120 is typical at most shops for all this work, especially if you are buying tires from them. $475 for tire installation is probably the most outrageous repair scam I've ever seen.

    Pep Boys - tires - Updated May 2026

    Loading...
    Loading...
    Loading...