A literal scam! I came to them to find out what was wrong with my engine, although i got a…read morediagnostic from autozone and let them know they said i needed a MAF sensor, but they told me all it was, was the air filters and low oil codes popping up. Charged me $220, ok. Not even 2 full hours later of me driving around to do errands my engine light comes back on. Not only that within a week after me bringing my car to them, my car starts starting and not staying on. This happened 3 times within a span of a week. I got stuck in a garage because my car wouldn't start anymore and a guy my school sent out looked at my oil and said it was dark!! i brought my car BACK to bob's and they then charge me another $200 just to clean out a sensor but on the receipt it says they removed and replaced the sensor (lying on paperwork) and they said this was a new code to pop up. But when I brought my car to autozone before coming to Bob's, they told me the MAF sensor was the issue. Another 3 hours after driving my car from getting their service, my engine light turns back on. They have no respect for clientele and just want to ruin your car so you have to keep coming back to them. I have never been so dissatisfied in my life! Do not go here!

My first time visiting and I don't see myself going anywhere else. I can't after too many mishaps…read moreat Thompson Toyota and the handling of me and my car is so much better. I got 4 new tires and the price was good. Nobody tried to upsell me on anything I didn't need and everyone was very nice. They wouldn't patch my tires because I needed new ones altogether, which was fine age figured that was worst case scenario. I look forward to a great service relationship with the team and appreciate them looking over my car and doing what makes sense for me.

I'm pretty rough with my car, so I did a lot of research to find a proper affordable mechanic and…read morerefuse to go anywhere else. At Tito's you can drop your car off and they can shuttle you anywhere you need to be (within a 10min radius). I usually get dropped off across the road to get lunch. I've been here a few times and I've always been happy with their work. They replace and cut keys if you need more copies, do both standard and drum breaks, and more. Truly full service. And they're honest about the cost of labor and replacement pieces. The waiting room is kinda rough and cold so you can ask to sit in the office with the lot puppy they found and adopted this year. She's so well behaved. While I was waiting I got to talk with one of the co-owners and they're super friendly, you'll find good conversation with most of the folks here. They check in as they work on your car if they find any additional issues.

Better communication very unprofessional! Had me sitting and…read morewaiting when he knew he wasn't going to call or text back which I left multiple calls & texts!!!!

Oil change I must say I was surprised to see a female pull up to change my oil this young lady did…read morean excellent job quick and easy oil change I definitely highly recommend and I will be purchasing more services ps I also had a chance to lay back in the comfort of my own home loved it.....

From the owner: When you find yourself in need of immediate help on the road, there's only one name you can trust:…read more4:43 AM Roadside Assistance & Repair , LLC! Your reliable roadside assistance service provider is available 24/7 to provide you with top-notch services and get you back on track in no time. Contact us at 443-522-5607. We offer battery jump starts and replacements, swift flat tire assistance, lockout solutions, and on-the-spot mobile mechanics—convenient repairs including oil changes, brakes, window replacements, and more!

SAP Automotive has done good work for my vehicle. I recommend anyone that has issues with their…read morecars to being them here to great repairs at great prices!

Best repair shop I've ever been to. I will definitely be bringing back my car here in the future if…read moreI have any issues. Not only were they honest but they communicated with me all the time and didn't stop until all the issues were resolved.

Jack did a great job on my car. Changed battery and cables oil change and recommended someone for…read moreglass. Fantastic job. Thanks Jack Nancy Highly recommend

I needed my new battery (already purchased) installed and some advice about fixing the battery…read morecables after my dad jerry-rigged the wrong battery into my car. Mr. Jack was so kind and helpful when I needed assistance today! His service was prompt, friendly, professional, reasonably-priced, efficient, and just what I needed to get my Jeep back on the road. He even gave me some advice and next steps for maintenance that I really appreciated. Thank you, Jack! Will call again!

Best service in Baltimore.....It was the one stop shop for me got my rear pads front pads and…read morerotors changed less than an hour..... from there He had his wash crew swoop in and get my baby ( Blaze) Super right ! I swear it was well over due and Even more needed ! The dedication and hard work put into my baby was money well spent thanks Tj ,Blake And Melvin ! You guy were awesome and will definitely be back cuz baby is too lit

From the owner: We know the struggle when your car breaks down and you have no one to help you. Don't get ripped of…read moreby towing companies or unfair and untrustworthy mechanics trying to get as much money as possible out of your pockets. If you ever have any problems with your vehicle in the Baltimore area, give us a call and we will be there to assist in no time at all! Our fair prices and friendly certified technicians will get the job done and get you back on the road ASAP. To satisfy our customers-is to keep our customers

Called and explained everything that needed to be done a month ago, was told no problem but they…read morecouldn't take the vehicle until today. Called today and was told actually they can't work on it. Would have been nice to know I so that I could find somewhere else from the start.

Poor customer service. they charge you for service they never render. when you make a complain the…read moreowner called out all of his staff and states come and see this guy hesitate from paying you guys from the job you guys have rendered?

Don't waste your time if you want them to do any kind of actual mechanic work. They obviously want…read moreto only do regular maintenance and cannot handle real mechanic's jobs. They didn't want to touch my car because I have a Roush (Roush!) suspension. They don't want to work on my BBK aftermarket exhaust because it doesn't have cats (yet it does have cats). They don't want to diagnose a remanufactured engine from Fraser Engines (he told me that I "should have read the online reviews" yet Fraser has a 4.7 rating with almost 8000 reviews because I DID READ THE REVIEWS!). The guy doesn't know what he's talking about. Stay away from this place.

i called this shop and they told me when to come in. when I got there. they said never mind they…read morewere too busy and to come back on another day they chose. ok once is annoying but i was understanding and rescheduled. they then did this two other times. when I expressed my frustration with trying to plan someone to help me drop off and pick me up plus scheduling it around work. the women on the phone became very rude. said ok well this is a family owned business and they had a death in the family. however this issues started before she claimed the death happened. of course I express my condolences but also told her that being giving the run around as a customer is still frustrating. she simply hung up on me. completely unprofessional. death in the family or not. you can not be inconsiderate of your customers having car issues that can not keep getting pushed back for three weeks. car issues are time sensitive.