Enlisted this company for their valet pool service, as they were already servicing the pool in a…read morenew house that we bought. I didn't know anything about pools and wasn't living in the house and so was relying on their services. But this company proved to be unreliable, unresponsive, and low quality in terms of service and manager team. There's too much to say so I'll try to summarize - 1) will almost never call you back. left 5-6 messages for the valet service, and only called back once over the 6 weeks or so. same for the general line, and no one ever called back from there. the only way i managed to get through to anyone was calling repeatedly. Maybe once Tristan (?) called back with more info like he said he was going to. Generally unresponsive. 2) valet team unable to recognize that pool is no longer clear and should probably be shocked. i told the teams over and over again that i am new to pools and need their help and tried to learn from them what i could. i tried to be there for every service, and i even tipped them at times bc they were always patient and tolerant of my questions. but in retrospect the pool was becoming cloudier and they did nothing about it and kept telling me it was good to go. 3) the valet team lead doesn't know what she is doing - i sent her a picture with algae on the walls (uploaded separately) the day after the team serviced the pool and she told me it was from heavy use or dirt blowing in. none of which makes sense as i explained to her that dirt doesn't accumulate on walls and we don't live in the house and use the pool much. she doesn't have enough knowledge to process that, or to know what algae looks like. 4) the pool turned green after this despite two visits within days of each other, and she said it was my fault, and that their only job is to keep a pool clear, which also they did not do. i scheduled a service call to address the green pool, and she decides to deliberately screw us over and fire us as clients the day before they are meant to arrive because i complained about the quality of their service and inability to know what algae on the walls looks like. 5) there's a host of other things that went on including low water levels and a possible leak (which their valet service failed to understand). their inability to actually figure out the leak despite sending out a team (fixed by a different company i found), shutting off my pump and not telling me, servicing the pool multiple times in a week and still having an algae problem immediately following their service day. - During this process I even emailed her saying, this would be a lot easier if we could just talk on the phone, and still no phone call. Turns out she is one of the owners of the company and even the valet teams were face palm-ing at how bad she is at her job. - they are so unorganized that even after she fired us as clients, the valet team still came out to service the pool on their usual day. - if you read some of their responses to poor reviews you can see how unprofessional they are. - the only consolation is that they refunded me for the "leak detection", which was a failure, using an air pump that kept a poor seal. I asked for the last several service visits to be refunded since they were clearly ineffective. that one service they refunded was just a small percentage of the time and money i wasted on this company. Since you can't argue with people who don't care that they don't know what they are doing, I left it at that. I would stay far away from this company. In the google review you can see the obvious lack of knowledge in the pictures.

Great place to come get your water tested. The owners were very friendly as well! Highly recommend!read more

This business ruined my hot tub. During the visit they repeatedly demonstrated a lack of knowledge…read moreand could not complete a basic drain and clean.

Amazing service and knowledge!!! Pat always goes above and beyond to ensure the job is completed…read moreto perfection. We've used his services a few times, the result is always the same. You'll be a very satisfied customer. J Walter

I have used Great Valley Pool Service for about 10 years. They have opened and closed my pool as…read morewell as serviced it. They have always done an excellent job. I had a few issues in the spring opening which they were very accommodating in returning to correct. I highly recommend the company and their service team.

Great valley is incredibly responsive. The work that they do is top-notch. They should be the only…read more pool company that you use. Tracy is phenomenal and extremely helpful anytime that I call. We have been using GV over the past 25 years. I would highly recommend them.

We contracted this company to install water sprinklers for our front and backyard.. From the start…read moreour experience was positive. We scheduled an appointment for a consultation. Two days after consultation they contacted us with a quote and a plan. They started their work yesterday and finished everything in one day. They left no damage to our lawn due to their unique minimal ground disturbance. They returned today to go over everything with my husband. They did an impeccable job! We recommend Hydroscapes company for your outdoor Water Sprinkler System!! Friendly and Professional Service!

You cannot trust this company because their "staff changes hands" so often (or that's what they…read moretell you to explain the money they want to surprise charge you) that the new folks treat decade-long customers like collections garbage irrespective of how much business the customer gave to Hydroscapes. Whatever goes wrong with your service will be your financial obligation and you will be treated poorly as you ask for more information. It isn't worth it. I was a customer since 2012 and should have looked elsewhere a long time ago.

If you are in the market for a hot tub, Spring Dance Hot Tub in Exton is where you need to buy…read morefrom. My salesperson Dawn was extremely knowledgeable about the product, showed lots of patience and poise while answering all how questions. We got a great price that included everything we needed, chemicals, full cover, steps, and most important an excellent delivery service. Dawn referred an electrician who was able to meet the delivery team and install the electrical system and panel. We had one minor issue with our salt system set up, but Dawn had a service technician out to our house in about 2 hours and remedied the issue in 15 minutes. We have owned our hot tub now for 3 months and use it just about every day/night. We purchased a Seychelles Paradise Hot Tub. I strongly recommend Spring Dance Hot Tub in Exton and Dawn Gannon to buy your hot tub.

Do not buy from this place. Customer service is awful!! you cant get anyone to return your call. i…read morepurchased a 17000 dollar hot tub from them and been needing to replace the cover. I called the store and cant get a call back so i decided to drive up there to only have a rude lady tell me the stores not open after she unlocked the door. she told me to call another store?! i really dont know how this place stays opened? this has been going on for years!!! so now ill just order a hot tub cover and supply's on amazon! buyer beware!

Atlantic closed our pool and delivered our winter algaecide at no charge. Very happy with their…read morework.

Kind of surprised no one has provided a review previously…read more Was interested in a robotic cleaner and they are a supplier of the Dolphin line. Upon inquiring I couldn't believe they offered a one day free trial of a unit that costs $1100. I called in advance and it was ready and waiting with all parts and instructions and it cost me nothing to take home for the day with only an imprint of my credit card as a hold. Who else let's you take home $1100 of merchandise to try in your own pool. And I could not have found a more helpful staff ready to assist me (Brent, Marie, Karen, et al.). This is more than a place to just run in and pick up some chemicals. Very nice showroom for supplies and pool toys and accessories, too.

Absolutely wonderful place. Everyone who works there is so sweet and helpful. We had a very good…read moretime. The pond store is great. It makes you want to get a pond so you have reason to go there! Going back and referring to friends.

Awesome service!! When we caught those trout he got them off the hook, gutted them, and cleaned…read morethem for us. One bad thing was they made us pay for the trout which came out to $50. But overall I rate it 5.0!!

To me, trust is tied with pricing for the most important factor when it comes to service providers…read more Our experience with Hasbrouck began with a recommendation from a neighbor - and, a great recommendation at that! It didn't take long for my wife & I to know that we were in good hands with the Hasbrouck crew. They take the time to explain the details and are very consultative - the options are laid out, and it is never a sales pitch. Just an honest straightforward service provider. Our experience with Hasbrouck was beyond positive and I would recommend them to anyone for pool & spa services.

We have used Hasbrouck pool & spa for years! Jeremy & crew are great. Family owned & operated for…read moreyears. Very knowledgeable with everything from installs to renovations and everything in between. Would recommend!