I was trying to call micro center in Philadelphia, and accidentally called Penn Micro center, who oddly seems to have ripped off their name yet still deals in computers. When I called, an Asian man answered the phone. I informed him that I was looking for an Asus gaming laptop, and wanted to know a few models he had in stock. He was very short with me and told me he has tons, and to just come in. I explained that I live about 45 mins away and would like to get an idea of what they had before making the trip. After about two minutes on the phone with him explaining this, he snapped at me telling me he doesn't have time, and to just come. Then he hangs up on me...SHOCKED at how I was spoken to...as if I was some little insignificant person who didn't matter to them...I called back furious. A different gentleman answered this time, and I told him what had just happened. He apologized several times, and was very nice to me. Told me about a few models they had. Afterwards I said...listen...thank you for your help...but I just can't get over how I was just treated by that first guy...let me talk to a manager...he said hold on, and awkwardly tried to get someone on the phone, as if there wasn't a manager on site, but he put someone above him on the line anyway. The person he put on the phone...was another Asian man, who spoke very broken English and sounded just like the first guy... This guy seemed just as rude. He told me he wasn't that first guy, after I asked if he was who I spoke with. I asked why did the other guy treat me so rudely??? He said..oh...it's because he didn't think he could make money off of you...I again..was SHOCKED that they were talking to customers like this...I'm like..WHAT!! Seriously?! I wanna buy a $2000 gaming laptop and you think I'm not important enough to talk to for a few mins to answer some of my questions? The guy goes...$2000?! That's nothing. And scoffs. Says that's not a lot of money and hands the phone to the other gentleman who helped me out. I couldn't believe my ears...I'm like wtf was that! In the background I hear the second Asian man mocking me and saying $2000...that's nothing! The gentleman on the phone apologizes again and I'm like...is that how he talks to everyone?! WTH man?? And he's like...I'm sorry man...that's just how he is...WHAT?! What the hell is this place..and how are these two guys still employed here...if they were even two different guys...my guess is that they're the same guy..who might be the owner.....so I called micro centers corporate office, to get to the bottom of this. Micro center did some research and we found out that it wasn't their center..it was "Penn" micro center. A company that seems to have ripped off micro centers name and had a similar company logo. Micro center is now investigating this and might suggest they change it...or they may face legal issues...DO NOT GO here...AND...call them if you don't believe me...if you get the Asian guy, just try asking a few questions of detail...see how he treats you... read more