1. Penn Micro Center

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Philadelphia, PA

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Penn Micro Center

2.3 (8 reviews)
Open • 10:00 am - 3:00 pm

Services - Penn Micro Center

Data recovery

Tablet body repair

Penn Micro Center Photos

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The Computer Fixer

The Computer Fixer

(14 reviews)

University City

And special thanks to the manager for first implying that I am not intelligent enough to read the…read moreaddress of this business, and second for calling my review "suspicious" because I wrote it two years after my experience. I'm not certain why the amount of time elapsed since my very negative experience would be relevant, and I'm not certain what exactly the manager is suggesting my motive might be for writing a false review. Chris never mentions how he knew the review was written two years after my experience. I didn't bring it up. It is accurate, I did wait a substantial amount of time before writing my review (no motive except laziness), but I don't see how the manager would know without looking up my receipt or transaction information. That would confirm that they are the correct business (I lived in Philadelphia from 2007-2010 - I was not confusing them with an unaffiliated business in Fort Worth). Chris the manager's defensiveness in dealing with a negative review is what every customer should expect if they have any problems at the Computer Fixer.

I did a silly thing and got a scarf stuck in my 2-year-old HP laserjet B&W printer. It responded…read morewith large ugly streaks and shadows and vengeful clicking. I didn't want to recycle it and wanted to get it fixed. The fix cost me $75 labor plus cost of parts ($200). Now, aside from the questionable wisdom of paying as much to fix my printer as I probably would have spent on a new printer, my experience with the Computer Fixer was overall positive. I'm currently a student at Drexel so I found them through the Drexel IT website. I think the value in their service is that they help individual customers and price accordingly. Yes, it's expensive, in my pricing research for fixing this print, it would have been more expensive with a corporate fixing company geared towards corporate businesses. The location of their office was easy to find. The technician was courteous and got back to me promptly (within 3 business days) with an estimate of what the total cost of repair would be. The fix was completed two days after I okayed the ordering of the fuser. My printer now works just like new. In addition, there is a 90-day warranty of the fix. Although I do think that the cost of fixing might for some people go for just buying a new machine (computer or printer), I think that there is ecological value in fixing what you've already got.

Penn Micro Center - itservices - Updated October 2026

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