I brought my PS5 to Mr. Fix It after a power outage stopped it from working, and I had a great…read moreexperience. His prices were very reasonable, the repair was completed in just one day and he was super friendly and easy to work with. He made the whole process quick and smooth. Highly recommend!

This was a bit emotional for me because Apple being Apple i was worried (my neurodivergence = I…read morefollow everything written). However, as a blogger on the road who hadn't been able to post I was feeling rather squirrely. Having been referred, and Needing to drive halfway across county the following morning, I felt more comfortable after speaking to the young Russian gentleman with a bob and the business owner (both reassuring me it was a routine procedure), i consented. 90 minutes later I have a phone that stayed turned on overnight and doesnt burn my hand when touched. As for my data problem, the gentleman provided instructions for how to move the data without losing it. After speaking to an Apple tech, who advised I get a new phone because my version 11 phone has only half the capacity of the newer phones out there because "the upgrades require more just to run the phone" and since I can't afford one at the moment, this is the perfect opportunity to learn a new skill ! Thank you, young gentlemen at Mr. Fix!

My experience was really great…read more Customer service: Kevin took my calls. He was very polite. He gave me directions to park and to come up. Technician: Kevin also was the one to fix my husband's phone. Upon first glance, it looks fine. If we have any long term issues, I'll try to come back and update this. Efficiency: I came on Monday (today) during the lunch hour and it was completed in 30 minutes. After each call, there's an automated text message which is efficient. Directions: paid parking directly outside. Follow my pictures for instructions! Couldn't have asked for a smoother transaction.

They fixed my charge port on my iPhone 13. The staff were friendly and attentive. Also the service…read morewas faster than I thought. Definitely would recommend.

They were able to replace my daughters mobile phone screen with in 24 hrs AND when she got stuck in…read morehorrible traffic with no way to let them know, they stayed late waiting for her to get there to pick it up. We really appreciate the kindness.

Sophie was amazing! I thought I had lost everything over the past 8 years of my life…read more The repair was speedy fast and I was up and running. no other place I would go. PERIOD

Horrible they didn't fix anything and when failed to fix something they would only offer back…read morepartial refunds which is unacceptable when they're unable to resolve my issue they should at least given me back full refund not partial. If I were to rate this place zero or negative stars I would. I would never be coming back to this shop ever again it's misleading and It's not worth the money to fix things here at all. It's complete misleading when they mention they're five stars business but the reality is that their service is not what expected. It's horrible atrocious and will only cause the device to be damaged further. I don't trust any 5 stars on these reviews at this place at all. I've went there and they were horrible. Not worth the hassle at all.

This is a complicated review as I had both a mediocre and great experience at Phone Repair Philly…read more I will first mention that if you have an older android, you have to call ahead to see if they have any of the replacement screens. When I first got there, they sold out of my part just 10 minutes into department opening, and I had to go to the University City location, where they ended up giving me a defective screen, and I had to return to the Center City location, where the store clerk showed up 10 minutes later than opening. I tried to give them additional business by giving them my other phone to fix, and it turned out that they broke my android's screen in the process. All of this would have devastated the review if it weren't for my last and third visit, where I showed up 5 minutes before store closure and the new clerk was incredibly kind, not-angry, and fixed my phone. While the end justified the means, I would recommend calling really ahead of time before you bring your phone over for fixing. Results may wry, and consider getting the warranty.

I brought a cracked iPad Pro tablet that I've been drawing on for years with a cracked screen. It…read moreworked fine in spite of the crack, but it still bothered me enough to try to fix it. Bringing it here was a mistake. They were not up front about the risk to replacing the screen and while there is no crack now, my iPad screen is now fully unresponsive and I was better off before I brought it. Now not only have I paid for a screen repair, I have to buy a whole new iPad. Do not go here.

Cleanest shop with perfect temperature. Friendly and fast customer service. They answered my call…read more15 min before business hours and was more than prepared to help me when I arrived early. Took less than 30 min to fix my screen. Thanks Jack!!

I have experienced nothing but satisfaction every visit. They are knowledgeable, kind,…read moreprofessional, and provide quick services. Many thanks. These guys are some of the best in Philly. Respect

Great customer service, thank you for all your help. Greatly appreciated!! This is my go to place…read morefor phone repair.

Had such an amazing experience with Alex! Brought my Macbook to Apple because it wasn't turning on…read moreand was told there was water damage and it would cost $1000 to fix and I might as well get a new computer. Saw the great reviews of Philly Tech Repair and went to get a second opinion. Alex was able to get my computer back on and confirmed there was very minimal water damage and just needed a new battery. Within just a few business days I had my computer back, working better than ever and for such a reasonable price. So grateful for Alex's expertise and will definitely go back for any other future issues with my apple products. Highly recommend!

Alex was great! The turn around to get my battery fixed was super fast and he updated me every step…read moreof the way. He even sent me links to buy a new charger from a reputable seller and gave me a lender charger while I wait for my new one to arrive. Very nice, very smart, thorough and quick. Will be going back anytime I have a computer issue.

They got a very tiny screw out of my laptop, saving my old ssd. Very quick process and very…read moreprofessional. Had a blast talking with them as well.

Amazing Service quality. Great customer service. Had trouble turning my computer on and employees…read morewere quick to assist me and show me how to prevent it from happening again. very compassionate and informative. 100% recommend for any repair needs.