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Ez Tech

3.1 (13 reviews)
Closed 10:00 am - 5:00 pm

Services - Ez Tech

Desktop computer body repair

Desktop computer support

Device support or repair

7 More Services

Laptop body repair

Laptop support

Mobile phone body repair

Mobile phone support

Tablet body repair

Tablet support

Video game console support

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4 years ago

Ty worked with me for resolving an issue with a warranty claim. Extremely helpful and professional.

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Phone Repair Philly- University city - Waiting room

Phone Repair Philly- University city

(22 reviews)

University City

My experience was really great…read more Customer service: Kevin took my calls. He was very polite. He gave me directions to park and to come up. Technician: Kevin also was the one to fix my husband's phone. Upon first glance, it looks fine. If we have any long term issues, I'll try to come back and update this. Efficiency: I came on Monday (today) during the lunch hour and it was completed in 30 minutes. After each call, there's an automated text message which is efficient. Directions: paid parking directly outside. Follow my pictures for instructions! Couldn't have asked for a smoother transaction.

DO NOT TAKE YOUR PHONE HERE. The most unprofessional phone repair experience I've ever had in…read morePhiladelphia. I dropped my phone off at "Pone Repair Philly" in University City on Thursday, April 10th, after prepaying for the repair. I was told it would be ready that same night and that I could pick it up the next morning on April 11th. When I arrived on the 11th to retrieve it, I was met with an older man who insinuated that I wasn't told to pick up the phone the next day. Instead of helping, he was dismissive and condescending. I called again on the 12th, and a younger worker told me to come pick up my phone and take it to their Northern Liberties location to get it fixed. I reminded him that I prepaid, and they should be the ones to complete the repair -- not send me on a wild goose chase. Then came the excuse that they were "waiting on a part" and that it was delayed for days. My phone wasn't ready until Wednesday, April 16th -- almost a week later. And to make matters worse, I realized my SIM card was missing from the phone that night. After calling multiple times, I finally spoke to a rude, tall, obese man who snapped at me on the phone and told me to come in the next day to get my SIM card. When I arrived on April 17th, he quickly shoved the SIM card into my phone, accused me of being rude, and told me to never return to the store -- all while I remained calm but understandably upset. He then kicked me out of the store. Let me be clear: I am the paying customer. I don't have to be professional -- they do. And the fact that they couldn't even handle a basic repair without lying, gaslighting, being disrespectful, and losing parts of my phone is unacceptable. Avoid this business at all costs. Don't go to the University City location. Don't go to the Northern Liberties location. Don't go to any Philly Phone Repair store. I wouldn't trust them with a phone charger, let alone a phone.

Ez Tech - computers - Updated May 2026

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