Way better than starbys. If you want a good cup of joe or a nice latte with the perfect amount of foam on the go, this is your place. Staff is friendly and welcoming and even when they are busy are always getting the orders out fast. Food is pretty good too. They have nice outdoor seating. read more

Iced tea Fog is where it's at!!! Try Peet's. It's a clean quiet place to relax with you favorite coffee or tea!! They have snacks and cakes. Free internet and clean restrooms and good people. read more

Peet's Coffee - Iced Tea Fog - Coffee & Tea Near Me - Thousand Oaks, California

I would love to put zeros stars. The level of unprofessional behavior is appalling! I understand you cannot control when you have to cough but hacking in front of a customer is just disgusting and the barrister that is short/ stocky with glasses (Elsie?) was rude and didn't even apologize. The coffee was okay but everything looked so dirty I was not sure I wanted to even drink it. The only redeeming factor was the manager on duty, dark hair and very bubbly, was a very kind and help young woman who tried her best to rectify the situation. Not sure I will be back though since the Starbucks down the street has a cleaner lobby anyways. read more

BRANDON was AMAZING! Loved his energy and customer service. When I was devastated that they ran out of the chicken chorizo flatbread, he went out of his way to go in the back and check and came back with one! Great job Peet's for hiring this wonderful human! Ps. The Golden Chai Latte is BOMB! read more

Peet's locations don't appear to be as prevalent or numerous as that of its competitors (yet) but I'm always excited to see one and stop by. This is my brand of choice for the coffee beans I grind/brew at home, so it only feels right to support a brick-and-mortar store. I usually get the MATCHA JAVIVA, a cold treat similar to Coffee Bean's ice-blended and Starbucks' frappuccino. It has a creamy texture that is not overly sweet. Love drinks like this, especially as the warmer months set in. Service is consistently upbeat and friendly. When I walk in, even before the door shuts behind me, at least one or two employees have already greeted me. This location also uses the Peet's app, so check there first for any surprise rewards. On at least 2 occasions, I had a free drink promo that popped up. Location is on the corner of Moorpark Rd and Wilbur Rd, next to Pieology and El Pollo Loco. read more

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ZERO RATING if I could! Brought a bag of Peet's Coffee beans for them to grind, I was informed that they DO NOT grind their own coffee!!! We were traveling, need the coffee as it is New Year's Day and the bag was gifted for us this Christmas, need our coffee grounds and I was informed "NO PEETS IN THE WHOLE ENTIRE PLANET WILL GRIND IT FOR YOU EVEN IF YOU BOUGHT IT DIRECTLY FROM US!" **I have a "video" to prove it!!! Unbelievable! #NoEmpathy #ZEROCustomerService #ITOSSEDtheirCOFFEEBACKatTHEM read more

Baristas are super friendly and genuinely care about your day. Coffee is the absolute best. And a great environment to get some work done in. I love this place! read more

Peet's coffee is my favorite coffee place in the Thousand Oaks area! I've gone at lot of different times throughout the day and the staff has always been great. It's great to see people who truly take pride in their work. This location does a great job at following the culture that Peet's coffee as an organization tries to create. They make really good coffee as well as have a wide selection to choose from. Food and snacks are pretty good as well! Customer service is always great and it's my friends' and I's favorite coffee shop to go to! They also have a pretty good rewards program that's available on their app. read more

I love this Peet's location. Plenty of parking and extremely friendly staff. There are tables with umbrellas to sit enjoy your drink ouside. Every time I visit, I always have a pleasant conversation with the barista. The almond croissant is delicious and a guilty pleasure of mine. The drinks are always on point and taste great. read more

I went in today Sunday, April 2nd at 4:05pm and had a bad experience. I saw one of mobile drinks ready and was watching the female barista make orders. I clearly saw her grab the almond milk and use it for the drink that was a matcha drink. She then placed this one out and I waited. I continued to watch her make drinks as I waited. She then put all the milks away including the oatmilk, almond milk and real milk. When she was done she called my name. I asked her if my drink had soy milk because I saw her pour almond. She was quite rude and say "this milk??" However the milk she had grabbed to show me was a soy milk that been sitting near the blender but was not the one she poured into the matcha drink. I have an intolerance to almond milk and now cannot even drink this $7 drink as I know what I saw. I'm sure if they play their cameras back they can clearly see the almond milk being poured as well not the soy. The drink was the vanilla almond matcha latte but instead I subbed the the almond milk for soy and I'm unsure if she noticed this. Waste of $7 that I have to throw away. read more

I like my lattes with sugary flavors, and Peet's has the best tasting vanilla and hazelnut lattes. Costs a bit more than Starbucks. If price didn't matter I'd only come here. They also have a good matcha ice blended, it's actually a little light on the matcha taste compared to Starbucks so I order it with extra matcha, I usually use a free drink on it. read more

1st time getting Hot Coca in about 15 years?!!? Thanks Peet's Coffee for making me feel like a kid again... Sincerely a new fan, J to the y. XOXOXO read more

Has infidelity creeped into my coffee world? Who is this java mistress that threatens my rock solid relationship with CBTL? Well that mistress is Peet's! Great tasting coffee along with their great customer service can lead almost anyone astray from their loyalty to any coffee house. I suggest signing up for this email club because there send out BOGO promotions! who doesn't love a great deal? Great coffee and good deals...a recipe for disaster (in this case that's a good thing). With a CBTL literally within arms reach of this Peet's location I might have to wear a disguise when I sneak over for my coffee fix on the weekends. I still have my allegiance to CBTL without question. But if you ask me if I think of Peet's when I'm drinking CBTL...I'll deny it (but I won't be able to look you in the eye when I'm saying it). Don't judge me. read more

This place is clean with friendly efficient staff. Finally a Traditional Cappuccino that does not have a bitter aftertaste! Thanks to our wonderful barista Sarah, who served us these great Cappuccino's complete with hearts in the foam! read more

I created a Yelp account just to write this review. This used to be my girlfriend and I's go to coffee shop. Even when they were busy they would serve the drinks quickly. However, recently they have been horribly inconsistent and while we have had no issues in the past having our drinks corrected, I began to notice that when my girlfriend would correct her drink and walk away I'd see the employee, Trevor, begin to say things under his breath. The first time I saw it, I didn't really think anything of it. But the second time I heard what he said. We had ordered the same drink we have been ordering since November, we get it the same way every time... Iced, no whip cream... yadda yadda. Heck, the girl at the register even asked if we wanted the drinks iced that day. We said yes, waited and Trevor made us two hot drinks. I stayed by the table like I normally do and my girlfriend approached and said it just like this. "Oh, I'm sorry. These were supposed to be iced." She's generally a pretty bubbly person if you can picture the voice in your head. No big deal right? Nope. Trevor didn't apologize, he didn't take the drinks back. He just left them there and when my girlfriend turned around he shook his head and said "typical" And he remade the drinks and forgot the sweetener so it was a bitter mess. Normally, I would ask to speak to a supervisor at that point, but I've honestly never even seen a supervisor at that location. We just decided to find a different coffee choice. We went to that peets every day for three months spending at least $20 each day. Now we have no intention of returning and it's honestly because of one person. Trevor. read more

I tried Peet's after finding a $2 off caramel macchiato offer online, and went back for those about 5 or so times before it expired. I always experienced really pleasant and friendly service (I think I got a newer employee once but she was still very nice despite being slightly confused), and they all seem to be friendly with each other too. Their check in deals keep me coming back, I don't think I would've tried a coconut latte otherwise (I quite liked it). The atmosphere is really pleasant, clean, quiet, and comfortable and it seems like a great spot to get some work done too! My only complaint would be that with all the caramel macchiatos I got, they weren't always made the same. I got one or two upside down ones and one that was already mixed instead of layered. I will definitely be returning. Edit: I've been here so many times and the service has been great every time. I love coming back here! read more

Peet's Coffee - Prices are rather comparable to Starbucks - Coffee & Tea Near Me - Thousand Oaks, California

One of the best places for Cold Brew. I have been addicted to their Baridi Cold Brew since the time I move in to CA

Great! Refreshing. Cool drink And a/c on hot day. Love the quiet peaceful atmosphere with classical music. Well done! Chocolate blended freddo. Yummy! Great service. read more

Peet's Coffee - Chocolate blended freddo - Coffee & Tea Near Me - Thousand Oaks, California

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I came in with my own cup and they made me a fresh cup of their drip coffee!!! I went over to sprinkle cinnamon and what I found was a nutmeg grinder with nutmeg, so I not only got cinnamon but fresh nutmeg in my cup. Oh how I love the awesomeness in little things! read more

Peet's is the best chain! I love that they are doing deals to incentivize using the app. Everyone is so kind and great customer service!

The hazelnut latte was spot on! If you want to enjoy rich bold flavors then this is your place for espresso or coffee.

Peet's coffee is excellent. I ordered the sugar free vanilla latte with almond milk and it was delicious. The only drawback is the prices here. The drinks are higher priced than other coffee places in the area. read more

I am a loyal Peets customer for many years. Love the store, with the exception of yesterday. I purchased my coffee and muffin and started nibbling at muffin while waiting for coffee. I was told to put my mask back up by manager. Understand if this is policy, however, maybe what would be better is to say when someone is purchasing a food item, if you would like to eat go outside instead of being reprimanded like a grade schooler. I understand running a business difficult in this environment, but really, how hard would it to have a little respect for the customer? Really really rude. I will continue to be a customer, but have a little bad taste in my mouth from yesterday. Note -- even when travelling on an airplane where the risk of germs is off the charts, they allow you to eat while on board as long as mask is pulled up in between bites..... if the airlines can manage it - maybe take a lesson from them before you embarrass/anger a loyal customer. Just my two cents. read more

I really like Pete's coffee over other national brands. Typically their stores have a warm and welcoming feel about them too. This location is most local to me but not my favorite. It feels cramped inside and there isn't much seating. I wished they moved into a bigger location. Apart from that, all is good. read more

Been going to Peet's for over 16 years and always had the best experience at this store. The lattes are made to perfection, it's always clean and presentable, and they always seem to employ the best baristas who know your name, are totally chill and friendly, and greet you with a smile. BY FAR, the best coffee shop in town. Leaves Starbuck (yuck!) and Coffee Bean in the dust. read more

they're all super sweet and the coffee is the best i really recommend the iced coffees ! also, during autumn they have a marble pumpkin and chocolate bread, which is so good read more

Coffee is always good here. Lots of different options to choose from. Customer service is friendly and drinks are ready in a reasonable amount of time. I always get the sugar free vanilla latte with oat milk. It is excellent. The only downside is the prices are high compared to other coffee places. read more

I'm sure their great people, just such uncomfortable/poor customer service & my coffee is watered down & didn't get the correct drink to begin with. First time trying Peets & Coffee Bean is where it's at. read more

Peet's Coffee - Coffee & Tea Near Me - Thousand Oaks, California

'Start your day right at Peet's TO' These people apparently didn't get the memo that barrista's are supposed to be humanoid coffee-making robots. I'm cool with that though. I mean, seriously, all the employee's here are human beings with a real personality. Refreshing. That's the best way I can explain it. If you've been here, you know what I mean. If you haven't, it's time to make the move. They say good morning to every customer and are ALWAYS friendly. If you've been in more than a couple times, they'll even remember your name and start your 'usual' drink. I always leave happier than when I walked in. The coffee is great - better than 'tarbucks for sure. The scones, muffins and, danishes are also fresh and good. Every time I go to Peet's I promise myself to write a review. Finally did. Tada! read more

I'm picky with coffee; I've been to almost every single cafe in LA (okay, I exaggerate a bit) and I like to think that I know good coffee when I taste it. Trying to find a quality coffee shop in the valley or Simi Valley areas is impossible, which is why we're so lucky to have a Peet's in Thousand Oaks--only 15 minutes away from my house! I can honestly say that their lattes are some of the best I've tried in my wee little life. The baristas know how to handle their beans and espresso machines because they're trained meticulously (I know this because my sister was previously employed here, and she knew firsthand that to be barista-certified meant that you've survived a long and intense training process). Peet's easily delivers the same level of quality drinks that are offered by LA cafes such as Intelligentsia or Urth Caffe at a slightly cheaper price. Win-win! I highly recommend their Maple latte with almond milk. Sprinkle cinnamon and brown sugar on top and you'll be rolling your eyes with pleasure after every sip. SIGH...it's a beautiful thing. I'll always be a fan, peet's! read more

I love Peet's coffee. Normally I would give 4-5 stars. This location may have been having an off day but here is what happened to me this morning. I stopped by on my way to run an errand as I sometimes do, and the store was fairly busy which is great. The person being helped had a lot of questions and the young lady behind the counter was answering all of them enthusiastically which I love. It's definitely missing in today's culture to provide real customer service and I think this girl was doing a great job. Here's the problem. When I got there I was about 5th in line. The line was not moving. After I arrived 3 or 4 more customers came in behind me. We all stood there watching the conversation at the front of the line and at least 3 other people behind the counter doing some kind of busy work or chatting. One of the employees actually asked who I must assume was the "manager": "Do yo want me to open another register?" Her response? Without any regard for the folks standing in her store - a slow and very deliberate "No". I couldn't take it. I had to leave after seeing this smug 20-something exercise her "power". I love Peet's, but today they lost. read more

They, like the other Peet's, have great coffee. The staff is great. They're always pleasant and quick with making your drink. Much better than Coffee Bean or Starbucks. Usually get brewed coffee or an americano. Very consistent quality-wise. If you're looking for coffee in the Thousand Oaks/Westlake Village area: come here. read more

Peet's Coffee - Large Americano - Coffee & Tea Near Me - Thousand Oaks, California

I love the coffee -even buy it by the lb- but no longer love the experience of going to Peets. Something has happened to the attitude here. Maybe it's the afternoon staff only? Also, the Company has become stingy. No more drink cards for buying pounds? App doesn't reward patronage either- drink rewards are hard to get and expire way too quickly. To give a bonus and then withdraw it looks cheap! If you ask at Peets about any of it and you get nothing but rudeness... ugh. Love the product, but the brand doesn't value the customer anymore. While Starbucks is pushing customer service, customer appreciation and creating a 3rd place, Peets has doubled down on haughty self-importance. The bad experience isn't worth the good drink. read more

This is such a cute little coffee shop that one of the office managers turned me on to. The prices are good. The drinks are always perfect. Just a good place. The vibe here is reminiscent of coffee bean read more

Well I always go to Starbucks for coffee and been hearing from my family and friends that I have to try Peet's so here I am and I would like to say that customer service is very lovely and I love the coffee too so I be coming here more often now read more

Peet's Coffee - Coffee & Tea Near Me - Thousand Oaks, California

Love this place. The staff is always friendly And it has much more of a local coffee shop feel. They've also had to work so hard during covid restrictions. read more

I have grown to truly love this place. The people working there make it so enjoyable to go there; and I go there a lot. When I move away, I will probably miss the personalized service I get at this Peet's. And yes, they continue to serve quality coffee, just like in my original review. Go to there! read more

Arguably the best baristas in town...led by a super friendly manager that always takes the time to talk coffee. You can tell the baristas love their craft and it shows in the care they put into making their drinks. Not only do I prefer their drip coffee over any other chain in the area, they are the only ones who can make a proper traditional cappuccino. Tip: fresh beans that are roasted on Thursday are delivered every Friday for those of you that want the freshest beans for brewing at home... read more

I'm not a huge coffee fan but overall, this place is very good for those who are big coffee lovers. This place is probably one of the better coffee houses that I found is fairly quite to actually get work done. Their coffee is stronger than most and I think is better than Starbucks. Their tea is very good as well, they have a Jasmine lime tea which is more of a sour taste (though very good), they also have a Hibiscus that tastes like punch and is more on the sweeter side ( i love this one). They have good pastries especially their danishes. I would definitely come back . read more

For me, Peet's is the original great boutique coffee shop! I've been going to Peet's since 1986 starting at their Berkeley California shop, and even with the Seattle's Best, Starbucks, Coffee Tea and Me from time to time, it's Peet's with the best flavor, best selection, most consistently wise and knowledgeable baristas, freshest beans and aroma of coffee and tea as well. I get sidetracked to these other good coffee shops because there seem to be more of them around, but when I find a Peet's, there is no choice needed. Peet's is it! read more