He was friendly, showed up on time and fixed my Pigeon problems for a good price. I would…read moredefinitely recommend this company!

These guys do great work, they've treated my house for bugs and installed items on my roof to help…read moredeter birds and other pesky pests. They were thorough, trustworthy and quick to treat. Update: they also helped remove a bee hive that was forming. Thank you for your excellent service!

The service provided by this company is above and beyond anything I would ordinarily expect…read more The other day I was having issues with my garage door. Chris, the service technician for my house, went out of his way to offer his assistance. He could have easily continued on with his route, but he chose to stay and help. It was a small gesture but it really made me feel like a valued customer. I believe it is this type of service that makes this company stand out amongst the rest. I think the company provides a great service at a great value, but their customer service is the x-factor. I have been using this service for several years and every customer service interaction has been excellent. I recommend this service to everyone I know!

I contacted three companies and I'm so grateful that I found Pest' R US Exterminating…read more It was an emergency since it was at my Airbnb and they came the next afternoon and once Ethan inspected, he changed his game plan and it's so wonderful to find someone in the business world that you feel like you can trust completely. Their prices are very fair and the service is remarkable and thorough and intelligent and the chemicals they use are designed to decompose so they're not going into our water supply I'm so grateful and I've already told three or four people about the service

Richardson has been our pest company for the better part of I wanna say a couple of years now so…read morethis isn't some one initial service review. I just noticed I hadn't left them a review yet. This company is very personable and stands behind their work. They do typical maintenance, as well as some specialized services. For example, they're treating a gopher problem we have that is currently aerating our front lawn without permission. They've also done a termite control service on our house as well (for those of you unaware, in AZ it's not a matter of if, just when so you have to be diligent in looking for them. The tubes are a giveaway to look for coming from the ground up). We've been very happy with their service, and they even on absolute short notice helped out my mom with a roof rat problem that another company was taking her for a ride on. They almost even came same day for that even though it was like 530pm. Company you can count on. Full disclosure we still occasionally do our own scorpion hunting (blowtorch and blacklight combo at night), but we rarely have issues with bugs. If we see them inside, anything venemous is always quite deceased. I think the only thing we've seen alive in the house over the years is like......a few silverfish? We also have two dogs so whatever they spray with isn't too bad for the dogs either though we always let it dry.

When someone has 3, count them THREE "No Soliciting" signs and you chose to ignore all of them and…read moresolicit anyway, that's a horrible business practice. They are illiterate, rude, or just don't care! Either way I would NEVER want them in/around my home if they can't respect people's right to privacy in their own homes! Going door to door to push you business to people who you know are not interested and don't want to be bothered (and explicitly tell you this), is not a good way to do business!! Also walking through someone's freshly landscaped yard and plants makes this even worse! That's so disrespectful to someone's property who doesn't even want you there!!

She does an Excellent job, always does what is needed. Very professional, pet friendly and love the…read moreservice!

Excellent Customer Service. I would Highly recommend!…read moreWe are always asked before each Service What Our Concerns Are

Cass and Zach arrived right on time. Did an awesome and thorough job. Very professional. We first…read morehad them come for bug treatment.Aaron came and and did the treatment. He was so professional and friendly we signed for regular monthly treatment and had them come back for the termite treatment. Company's are good when they hire great employees.

Kyle and the team did a great job (Bird Control). I really appreciate the communication and…read moretransparency. Highly suggest/recommend Kyle and the team!!

Jay came yesterday to do our first service. He was so knowledgeable and kind. He went above and…read morebeyond informing us about what to look out for, about their company and our concerns with the pests in our home. 100 percent would recommend this company. So happy we found them! Ask for jay!

Since we have been using Alpha Pest Control, we have not had scorpions! Also we have had them do…read morethier treatment on weeds and it is amazing - no more hours spent pulling weeds. The crew is very professional and reliable!

I've been a customer for over five years, in two different homes. Company was good prior to change…read morein ownership. I get monthly exterior spraying around the perimeter of my home for scorpions. I'm considering leaving for the following reasons: -Monthly rate increased this month from $61 to $67 without notice, no change to service. When I called to ask why I was told that some customers received notice that rates would increase but a large majority hadn't. Customer service didn't know why but acknowledged they were getting lots of calls about this. Rate also increased last year. -Unauthorized withdrawal of monthly service charge on debit card used for prior month's payment when I had not authorized auto payment. Again when I called about this I was told that they had changed systems which caused all unpaid balances to be automatically debited against cards on file, even for customers who hadn't authorized auto payment. They refunded the payment and I then went and manually made the payment as I do every month. I immediately deleted my credit card from their payment system. I was told the issue hadn't been communicated to customers. I was only made aware of the issue because I noticed the charges and called them! -Fraudulent scheduling - my home is serviced every 30 days. Has been for years. Over the last year I've noticed they try to service closer to every 20-25 days. Unless you call to reschedule you will end up paying for extra services per year. For the past two months I've caught the issue, rescheduled and continued to get texts trying to schedule me for less than 30 days from last service! For example, I was serviced 4/15, my next service should be close to 5/15. Received text late Friday afternoon 5/2 informing me of pending service on Monday 5/5. I called first thing Monday 5/5 and the customer service rep agreed that I should've been closer to 5/15 and changed my service date to 5/15. Today, 5/7 I received a text reminding me of my 5/9 service! When I called them for the second time this week to correct their error, no answer. Left a message and I'm waiting for a callback. Never expected to have to babysit a company performing such a basic service.

Used to be a good company. Then they were bought out by a corporation that doesn't care about…read morecustomer service or quality. They are deceitful and will increase pricing without warning. They verbally lied about service and we signed a vague contract. Turns out they did nothing they "verbally" agreed to. Termite control was expense and didn't work at all!! We have more termite problems now than we did when they installed their in-ground perimeter termite control at our house. Thousands of dollars spent for nothing and they don't care one bit that it didn't work. Even their own employees say the company is "no good"! Do not use, you will regret after spending a lot of money! We are also reporting to the BBB.

I really hate high-pressure sales and getting locked into contracts. Tactical Pest has worked with…read moreme for years both in and out of contracts with zero pressure. They are super reasonably priced, always prompt and courteous and the ladies at the front desk are top notch. I am getting ready to go on vacation and realized I had a massive scorpion problem. They were able to accommodate my schedule very quickly before I left. They are pet friendly for my dog and tortoise. I would highly recommend using their services!

I cannot day enough great things about this company! They are so kind, and patient (I probably text…read morethem more than I should haha) I haven't seen a scorpion since we have started using tactical pest control, and only here and there we will see some bugs, but as soon as notified, they come out and do a re-spray! They really take care of their customers. We also get weed sprays done, and they are AWESOME- and they come out and spot spray whenever something will pop up. I am so impressed by these guys.