Wonderful practice! I find it easy to make appts - and you can make sick visits online! The doctors…read moreand nurses are caring. Highly recommend!

I can almost always get a same-day appointment if my daughter isn't feeling well…read more They have a nurse line, and they are very felpful. Sometimes, I don't even have to bring daughter in to be seen - although they almost always recommend it. They have a patient portal, which I love because I can use it for appointments, questions, records, reminders, etc. My daughter's pediatrician is Dr Epstein; Nancy PNP is phenomenal; we love her! Overall, everyone has been exceptional. Except for their lactation consultant, she was rude, dismissive, and too rough on my newborn. She's the reason for 4 stars and not 5.

Yelp My kids have…read morebeen attending this practice for over 6 years now. It was a great experience at first but it has gone downhill since 2020. I have been completely understanding of the shortage in staff and have been very flexible but I have not felt like this had been reciprocated. I had an incident where I had switched insurances and didn't have my insurance card yet so I called with the information prior to the appointment. I got to the appointment and they didn't have the information even though I spent 20 minutes on the phone days before giving them the information. They told me they didn't have any record of my phone call with the office and I felt very gaslighted. They proceeded to make phone calls or look on different date bases to see if they could find the insurance information while I called the insurance to get the new number. I over heard a front desk person ask another front desk person to look under mass health. I then said I knew it wasn't mass health because it was insurance through my place of work. They looked at each other and disregarded what I had said and one of the women said "look under mass health anyways". I am a Latina woman so you can understand how that made me feel disrespected. Not only because I wasn't heard but also because I was stereotyped and even if I was on mass health the interaction would have been enough to make me feel bad about that which is never ok. I have not had an appointment on the time of the appointment for at least 2 years now. They are unorganized and have no understanding or flexibility even though this is a pediatric practice. I am now having to allot 2 hours for appointments to account for the wait time but they will make you pay a $50 fee and won't see your child if you are more than 9 minutes late. Even though I have sat in my car for 25 minutes waiting for them to call me to let me into the building for an appointment. Unrealistic and unprofessional. I will be changing our pediatrician, not because of the doctors or nurses because they have been wonderful but the front desk service is terrible and disrespectful.

we having been seeing Doctor Nick for about 3 years now. We love him and Darcy (N.P). They are so…read moreknowledgeable and helpful. Everyone is so friendly in the office. The office is also very clean.

I had the most amazing experience with Tova Health. My baby was born this winter during a brutal…read morecold snap. I was so grateful to have Dr. Z come to my apartment to care for my newborn and me. Dr. Z is knowledgeable, kind, and flexible. The model of having the first two months of my child's care from home was so comforting- it allowed me and my baby to stay in the home and rest and heal after delivery. Meg from Tova health handled all the admin stuff. She made scheduling, paperwork, and setting-up the patient portal super simple. When it was time to transition beyond the first two months of care, Dr. Z and Meg helped us find the best pediatrician and make sure they had all our records. Awesome experience! Tova Health is the best!

I experienced a traumatic birth. One of the better things to come out of it (besides my daughter)…read morewas meeting Dr. Z. I was not able to get out of bed for over a week after the birth, so our first meeting was with her sitting at the foot of my bed. Thank goodness we chose her for my daughter's pediatrician because there was no way I would have been able to take her to an office. I really needed the fourth trimester care to help me process the trauma from birth, and Dr. Z let me cry and repeat the story over and over again. I'll never forget the time she hugged me and promised me something good would come out of it. She was also provided excellent care to my daughter. I will never forget our crazy first meeting and her kindness. She listened and provided me care when my own OB/GYN's office failed to do so. It is absolutely ludicrous the postpartum care we receive. This fourth trimester care model should be mandatory everywhere.

This review Is for the OBGYN office in Reading. Up until recently, I've had no complaints. I saw…read moreLinda Fallon once a year for my annual and last year I saw Kim Angelini who I believe was new at the time. I have nothing bad to say about either of them. Friendly, caring, listening to my concerns and made me feel comfortable. My annual for this year was scheduled at my last appointment last year, as I do every year. I always make sure to take the day off from work. The DAY BEFORE my appointment this year at 4pm I received a voicemail that was a brief recording saying my appointment has been canceled because the NP was out on leave. (totally understandable BUT TO WAIT UNTIL 4pm ON THE DAY BEFORE MY APPT... UNACCEPTABLE.) I was left completely hanging. I had already made arrangements to take the day off from work and have my kids picked up from school by a relative to make this appt. Whats even more disappointing and frankly bad business is that I NEVER received a call from the staff to reschedule my appointment either. I'm very disappointed as I did like the NP's but will probably not be returning to this office.

This office is a model for how a Doctors (Pediatricians) office should be run. Great staff,…read moreappointments run on time, staff returns after hours emergency calls promptly, weekend and evening hours for sick visits, accessible parking, etc. Wish my personal doctors office had any of these qualities. Superb practice for pediatrics.

Best primary care internist left practice. they provided a NURSE for my annual physical. I have…read moremultiple health conditions that need to be addressed. Not happy with this service. 4 yrs ago Knee surgery, pain getting worse every month, yet they only recommend more physical therapy. schedule for PT is 5 months out so I switched to HD Therapy on South Bedford St, 5*. They work with what Dr. vito did....constant nerve pain, numbness, cramping, failure on walking 14 minutes flat surface. All they do is recommend another specialist for everything, more tests, xrays, MRI needs to be in Chelmsford, GI tests Kenmore Square. Asked for Handicap sticker, paperwork left for Dr. signature but they never sent it in. 5 months???? ridic

Pediatrician office is great. We rarely see the same Dr/NP twice with how often we've had to come…read morein, but everyone is knowledgeable, patient, and down to earth so it works out. Was over a 40 min wait for an 8:50am allergy appointment, but fortunately the offices communicate with each other and they were able to move up our daughter's ENT appt and shuffle us next door then back to allergy to ultimately wrap up earlier than initially expected. Specialty Drs are also great and after 4 ear infections our 9 month old's 20 min tube surgery went perfectly. Happy with Atrius health!

This is place that you do not want to go to but then you are thankful they exist…read more They have stickers. They can get a kid's strep test. The medical providers are nice. They also have cold beverages behind the front desk. Sometimes we have had to wait longer, but it beats an ER. Last time we went, they gave my kid enough antibiotics until the next day since pharmacies were closed.

Unless you are a repeat customer/patient, don't bother going there. I called to check if they take…read moremy child's insurance before bringing him in. They said they do not validate the insurance over phone and I must come in to validate. Told me to come in person to validate insurance first, then come back with the child. No manager available to even talk to. This is ridiculous. Based on other comments, their strategy is to just see the patient regardless of insurance status, and charge the patient directly if no insurance is available. What a rip off.

Refuses to give me medical records or details on immunizations for my children. Unable to see…read moremedical records online.

Just a month in and I need to add more details about how amazing LexPeds are, namely Sarah…read more Each visit and attending her lactation group sessions, she helps you become a more confident mother. She offers all the excellent advice, tips, and tricks. This is just a great free service because she tracks your baby's growth right within the doctor's office. There's no need for any third party. My heart breaks for the day that I go back to work and won't be able to attend these sessions any longer. She's my saving grace. I hope she will be yours, too.

I did not have a pediatrician lined up before I gave birth because I didn't understand this type of…read moresystem. I am not from the US. Anyway, at the hospital, Dr. Jeffrey Feldman was recommended to us together with another doctor from Everett MGH because they are both relatively very close to where we live. We thought that the pediatrician from Everett MGH was great but the wait time is unbelievably ridiculous. When I went back to work, it's just something that we couldn't easily add to our family with a new baby schedule. We switched to Dr. Feldman and it has been an excellent experience so far. He offers a free first visit, see if he's a good fit for your child. He keeps his appointment times on point which means no dilly dallying but also means he keeps all appointments on time! We appreciate the brevity in going over any health concerns for our baby. He gets to them on point and we leave the clinic satisfied with the service. There is also free parking provided which is always an awesome bonus.

From the owner: Pediatric and Adolescent Medicineread more

When I tell you, this place is terrible never go here. They are the meanest people and they're not…read morecare about children at all. Even Dr. Locke was sued and that nurse Jackie really does not care about anyone the personal answers the phone when you called Laura gives you attitude don't they don't care about your health or anything and they always just give you Tylenol and it doesn't do anything and they say that you need a depression person but you don't and very terrible experience

The doctors & nurses here are amazing & seem to genuinely care about their patients & families…read more They have a child psychologist in their office as well who is very knowledgeable & accommodating. Their hours are good & are even available on weekends! I've never had an issue getting an appointment & they'll even answer simple medical questions on the patient portal without needing to make an appointment or make the trip to the office.

This office is dirty and disgusting. They had no diapers, wipes or even a cover for the doctors…read moretable. They cut every cost possible. The conditions are less than sanitary. Dr Ruben and his staff was extremely rude and unprofessional. My 4 children will NOT be coming back.

Reading thru these yelp reviews, I was floored by the negativity. Burlington Pediatrics has been…read morewith me and my family for decades. Dr. Ruben's father was MY pediatrician, and when I had children, I didn't think twice before bringing them to the younger Dr. Ruben. All of the staff members have been nothing but helpful, supportive and kind over the years. My sons are now teens and we will stay with Burlington Pediatrics for the foreseeable future.