Good so far. I did go in this morn though for a health issue that has been happening for weeks and…read morenot responding well to treatment. I was hoping to get a sooner call to get the referral and read my labs so the condition does not continue to deteriorate.

Consistently excellent care. Most often seen by Dr. Churchill and the amazing Samantha Graceffo…read more However, all the staff as been praiseworthy. Thank you.

We cannot speak highly enough about the incredible care and compassion we've consistently received…read morefrom the pediatric team at Acton Medical Associates, both at the Acton and Littleton locations. As parents--especially new parents--it's hard to put into words how much it means to have a medical team that not only delivers excellent care but does so with genuine kindness, patience, and professionalism every single time. From the countless phone calls and visits--whether for routine care or last-minute sick appointments--the doctors, nurses, medical assistants, and front desk staff have all gone above and beyond. They are warm, attentive, and always willing to accommodate us, even on short notice. What has truly stood out is how everyone--from the clinical team to the administrative staff--takes the time to listen, reassure, and truly partner with us in our son's care. A special thank you to some of the amazing providers we've had the pleasure of seeing: Dr. Travassos, Dr. Darling, Dr. Chamberlain, and Dr. Harder--each one exemplifies the very best of what pediatric care should be. They treat not just the child but the entire family with empathy and respect, taking the time to answer every question, no matter how small. As a new mom, I've especially appreciated the extra care and thoughtful guidance that has eased my anxieties and helped us feel supported every step of the way. No practice is perfect, and every patient experience is unique--but this team continually goes the extra mile. They take tremendous pride in the quality of care they provide, and it truly shows. We recommend Acton Medical Associates without hesitation to all our friends and family. They are a team above the rest, and we are endlessly grateful for the care they've given our little one and our family. Thank you to each and every one of you for doing what you do--your dedication means the world to us.

Dr Trinh and her office staff are VERY qualified and helpful. If you want a doctor who listens to…read morepatients concerns and gives quality health care I would highly reccomend Catherine Trinh.

Excellent doctor. Knowledgeable and caring. Explains causes and symptoms of all the issues you…read morehave. Highly recommend.

My experience at this facility has been exceptional. Dr. Fragala is my physician and find her to be…read moreone of the best family physician I have ever had. My husband sees Dr. Powers and is equally impressed. They are thorough and their staff is excellent. I'm sorry if some of you have to wait but if you needed extra attention to your needs I think you would appreciate their attention which may put them behind for others. I have and will continue to highly recommend westford family practice to all! Lisa Demoura

Westford Family Medicine is fantastic. I've been a patient there for 13 years, and Dr. Fragola is…read moreabsolutely outstanding. I've also worked with several of the nurse practitioners, and they have always treated me with the same level of care and professionalism. I've consistently had great experiences with the entire staff. I highly recommend this practice to anyone looking for attentive, compassionate, and reliable care.

My first time visiting AFC urgent care, and it exceeded my expectations. Front desk staffs were…read morefriendly and kind, and answered all of my questions regarding insurance coverage and registration. Then, I met with a PA and they were excellent. He thoroughly explained my diagnosis and why I was experiencing those symptoms, and prescribed the proper medications for it. He went above and beyond to even demonstrate how to use an inhaler. Not once did I feel uneasy and uncomfortable! I would definitely come back if ever in the area! Highly recommend this location.

This is a great care center. I came on a Sunday for a 3:15 appointment and I didn't wait at all. I…read morewas seen very quickly by very kind nurses and doctors.

I just went in to get steroids for a bad case of poison ivy and the lady at the desk was very…read morehelpful, helped me find my insurance info which took a little digging through emails, got me covered with a $40 co-pay, saw the doctor within 10 minutes and was on my way to the pharmacy to get my medication. I can't testify to any more complicated medical procedures but for what I needed it was super easy, quick and cheap.

I had an extremely disturbing experience at Acton Urgent Care that left me feeling frightened and…read moreunsafe. During my visit, the person interacting with me became aggressive, screamed at me, and used the F-word toward me. His behavior felt completely inappropriate for any healthcare setting, especially one where patients may already be sick, anxious, or vulnerable. What disturbed me even more was the physical interaction. I felt that I was manhandled rather than treated calmly and professionally. The combination of yelling, profanity, aggressive behavior, and physical handling made me feel like my personal safety was at risk. I genuinely left the situation feeling as though my life could have been in danger. No patient should ever be made to feel threatened by someone who is supposed to be providing medical care. Healthcare workers are expected to remain professional, respectful, and composed, even during difficult situations. What I experienced was the complete opposite. I believe this incident should be investigated seriously, including reviewing any available security footage, speaking with staff who witnessed the interaction, and documenting exactly what occurred. Based on my experience, I do not believe this individual should be allowed to continue interacting with patients unless the situation is thoroughly investigated and appropriate action is taken. I would strongly caution others about my experience here. I went to urgent care expecting medical help and instead left feeling intimidated, shaken, and unsafe.

I went to Emerson Urgent Care in Littleton for a persistent cough and congestion. They did an X-ray…read moreand an exam which resulted in a diagnosis of Asthmatic Bronchitis. The staff that treated me was totally professional and attentive. I was treated yesterday and I am already feeling better. Thank you Emerson Urgent Care!

Awful customer service. Don't expect anyone to answer the phone, and then when they do, put you on…read morehold for 20 minutes........

Given how difficult it is to find a really great primary care physician, I'm surprised that there…read morearen't more reviews of them here. Five years ago I got my first grownup job in this area, and was presented with the enormous task of picking a new doctor. I had very little help as most of my friends were mostly accustomed to student health services, the essential but terrible health care of grad. students in any local university. Being unceremoniously presented with a phone book sized listing of providers from Blue Cross & Blue Shield provided nothing in the way of actual assistance in making a decision. I didn't choose Dr. Holt exactly randomly, but my criteria wasn't exactly scientific. I looked for listings that were: close to my apartment at the time, female, fairly young and with an American sounding name. In short somebody who I felt I could relate to and would feel comfortable asking questions of. I was more than willing to try multiple doctors until I found one that I could be comfortable with. As it turned out I didn't have to. I hit the jackpot on my first try with Dr. Holt. Dr. Holt is extremely thorough, taking actual time to have a conversation with me about medical concerns and also about general lifestyle choices. As a fairly healthy person I generally see her only 1-2 times a year, but she always appears to remember the conversations that we've had on previous visits. Her warmth and genuineness match the knowledge and skill she brings to her profession. Also, I don't want to over-share, but the ladies out there will understand the difficulty in finding a PCP who is willing to perform basic GYN care. Dr. Holt does both, and I love not having to keep two separate annual checkups. There's also a lab center on site. So convenient! I've had pretty good results in getting 'sick' appointment, never having to wait for more than 48 hours. However, I debated taking this review down a star because of how long it takes to make appointments for physicals or routine checkups. (Sometimes up to a month.) In the end I decided that all of the positives FAR outweigh this one minor issue.

I've been a patient of Dr Holt's for over 15 years now. I dread the day she retires and have to…read morefind a new primary care doctor, although that shouldn't be anytime soon! I hear stories about primary care doctors that rush, are impersonal, and don't leave the patient feeling like they matter. Dr. Holt couldn't be more opposite. She remembers all the details of not only my medical history, but my personal life as well. She listens to my concerns and creates treatment plans to address them. Three of my friends have become patients and rave about her too. If you can get in to see her, do it.