Westford Family Medicine is fantastic. I've been a patient there for 13 years, and Dr. Fragola is…read moreabsolutely outstanding. I've also worked with several of the nurse practitioners, and they have always treated me with the same level of care and professionalism. I've consistently had great experiences with the entire staff. I highly recommend this practice to anyone looking for attentive, compassionate, and reliable care.

The Dr was ok. A bit disorganized did not really show a lot of interest. I felt like I was just…read moreanother billable patient, told to get a lot of unnecessary tests also to see a specialist that was in now way needed. I was in for a physical only and was billed for another office visit on the same day a fake charge. (billed twice). it looks like they are just in it for the billings. I would not recommend this office.

Welcome to New England, (H "calgal" H.)...it's where you are a stranger to everyone until you get…read moreto know them...and people see multiple doctors for opiate prescriptions/abuse... Dr. Jacobellis is a wonderful doctor who is warm and knowledgeable. Although I've only been going to her for only the past four years, she and her staff have never made me feel less-than or belittled by lecturing me...even though I'm not perfect...or in perfect health. My husband and neighbor (neither who will 'Yelp') also are in the Westford Internal Medicine/Dr. Jacobellis fan club. They have never led us wrong, nor been negative in any way...and there have been mild to severe diagnoses given. There office is clean and I never feel anything is lacking when I leave.

I felt very judged by her when I told her what I was dealing with. She seems unfriendly and cold…read more She treated me like she didn't like me, right off the bat. I felt like she was lecturing at me and not really hearing me. I told her she didn't seem too trustful in me she responded with "well I don't know you." I'm not sure what I could have done in such a few short minutes. The office staff and her techinician were nice though.

Does it make sense for a doctor to prescribe a medication that no single pharmacy in the entire…read moretown has? And when you call back to get any sort of help, you get screamed at by the oncall doctor who is unhelpful, and does not understand empathy or pain of patients who have to do so much to advocate for themselves over and over again to get access to SINGLE MEDICATION? I came at 1:45pm to be seen. After 5pm, the prescription finally gets sent out. When it gets sent out, I'm on the phone with over 5+ pharmacies, over and over again who all say they dont have the medication, but they do have the elixir form. I call the oncall doctor (who is not my doctor because I'm running out of time, and pharmacies will close) to see she can send the elixir form and she starts screaming at me saying I shouldn't be using the phone. Rupa Reddy, you're a sick awful severely deranged person. I have had a severe mouth sores for over a week hoping they can help, and now the day is over, everyone left, and I did not receive my medication, and I'm in severe pain. Thats just how awful this office is, they don't give a shit about their patients.

My husband and I recently moved to the area and needed a new primary care physician. I researched…read morethe area and saw Chelmsford Primary Care had great reviews, and that Dr. Sun was accepting new patients. My husband and I got our appointments within 2 weeks of contacting the practice and they were one right after another which made it so easy for us. When we arrived, the women at the front desk were SO kind and helpful, and they truly made us feel at home right away. The medical assistant (she had pink hair) was so friendly and very good at her job. Dr. Sun is easily the best PCP I've ever had, and I knew that right off the bat. Not only is she incredibly warm and kind, but she is thorough, upbeat, understanding and truly listens when you bring up a concern. She made me feel comfortable within seconds of meeting her and I could tell she not only cares deeply about her patients, but she is an excellent doctor. My husband had an equally positive experience with her. We are very happy to have found Chelmsford Primary Care and Dr. Sun, and we hope to be patients here for many years to come.

We cannot speak highly enough about the incredible care and compassion we've consistently received…read morefrom the pediatric team at Acton Medical Associates, both at the Acton and Littleton locations. As parents--especially new parents--it's hard to put into words how much it means to have a medical team that not only delivers excellent care but does so with genuine kindness, patience, and professionalism every single time. From the countless phone calls and visits--whether for routine care or last-minute sick appointments--the doctors, nurses, medical assistants, and front desk staff have all gone above and beyond. They are warm, attentive, and always willing to accommodate us, even on short notice. What has truly stood out is how everyone--from the clinical team to the administrative staff--takes the time to listen, reassure, and truly partner with us in our son's care. A special thank you to some of the amazing providers we've had the pleasure of seeing: Dr. Travassos, Dr. Darling, Dr. Chamberlain, and Dr. Harder--each one exemplifies the very best of what pediatric care should be. They treat not just the child but the entire family with empathy and respect, taking the time to answer every question, no matter how small. As a new mom, I've especially appreciated the extra care and thoughtful guidance that has eased my anxieties and helped us feel supported every step of the way. No practice is perfect, and every patient experience is unique--but this team continually goes the extra mile. They take tremendous pride in the quality of care they provide, and it truly shows. We recommend Acton Medical Associates without hesitation to all our friends and family. They are a team above the rest, and we are endlessly grateful for the care they've given our little one and our family. Thank you to each and every one of you for doing what you do--your dedication means the world to us.

I have had both good and bad experiences here. If it was easy to change doctors and My kids and I…read moredid not like Dr. Iannini so much, I would. The receptionist, Lauren and all the nurses are great! Note - there is a p/time receptionist that dresses a bit riskay for a med office...crop tops w/pj pants I typically do not have to wait long, which is fabulous for young kids. During the short wait last week, my daughter kept opening the door. While it was open, I overheard Dr. Travassos bullying the staff. I actually peeked out the door to see if it was really her voice I recognized and it was. She was very rudely speaking to the young nurse, I believe her name is Alisa (my kids love that girl and they have only met her twice. They asked me if she could be their doctor. I believe she is still in high school). Dr. T snapped at her telling her she did a Bp wrong and for someone to Re teach her. As soon as the doctor walked away, the other nurses told her it was the machine, she did not do it wrong and to not take it personal, she is mean to everyone. What a bully. Before that, the doctor was barking at the receptionist to get her patient, while the receptionist was on the phone. I post about this because when I was young, I worked in a doctors office and dealt with a similar bully of a doctor. It turned me off from wanting to be an R.N. I actually changed my major and quit after leaving work too many times in tears. Maybe that's why there is a lack of nurses. They need to have very thick skin. I would not think pediatricians were like that though. My daughter is no longer allowed to open the door. Ps...I use an Alias on yelp so I can post the truth. I actually just started this

Called on call for a uti. On call Peter said that I woke him up and deal with my uti at a walk in…read moreclinic. Did not know it was about him and his sleep? Maybe don't be on call. I had uti last week and suffering all night. Shame on him for being a doctor that doesn't want to be bothered. Sadly I been going here for 20 plus years. Sorry Peter for waking you up.

Sue Monroe, Nurse Practitioner, is the best! She is thorough, kind, helpful, and understanding. I…read moreliked her day one and still appreciate her today. I was referred to her from a friend. This friend is tough and she loves Sue which speaks volumes to me. I'm not sure if I have ever seen my Primary Care Physician, Tricia Scott. I usually just see Sue. The other nurses that come in before Sue to take the vitals are also wonderful, kind, and good at what they do. The comments being written about the front desk are very true! A lot of these girls are extraordinarily rude. There is one (whose name escapes me) that has been there for a couple of years who is very friendly and helpful, but I've really only met the one at this office. I've been going there for about seven years or so.

most wonderful respectable caring I would definitely recommend 10 out of10 doctor Nanavati is an…read moreamazing doctor !

From the owner: Taking new PCP patients Tele visit platform with abilities for labs, diagnostics referrals…read morePCP office and new appointments available upon request

WORST DOCTORS OFFICE I HAVE EVER BEEN TO. DO NOT COME HERE IF YOU HAVE REAL HEALTH CONCERNS BECAUSE…read moreTHEY DON'T LISTEN. I'm so glad that I finally left this office because I have been waiting to write this review for years. I have lived all over the country and have had over a dozen doctors and this is by far the worst healthcare I have ever experienced. I would not recommend this facility to ANYONE. I feel it is necessary to share my experience if it helps someone make the decision not to go here. My last visit with them, towards the end of 2022, was the absolute final straw. I have a genetic disorder called Ehlers Danlos Syndrome (type III) that affects my connective tissue, causes chronic joint and muscle pain, and impacts many of my bodily functions. It is a rare and under-researched disease that progresses with age, so a lot of what I am experiencing is very new. Every monthly appointment, I have something new to discuss with my provider, including muscle tension/spasms, urinary and gastrointestinal issues, pelvic floor issues, and extremely painful periods. I have been particularly dealing with digestive issues lately, having little appetite, getting full after two bites, suffering from constipation, and losing 30 pounds without trying in just a few months. I asked for a referral to a GI doctor and while explaining my symptoms, my provider, Roshani, told me that I am "overthinking my symptoms". I was bewildered. How could she look at my chart and see a 30 pound weight loss and tell me I'm overthinking it? It is so incredibly frustrating to know something is wrong with my body but not know what it is and to have minimal support from the person whose job it is to help me. I am in pain constantly, developing new problems every day, and trying to figure them out myself. In fact, Roshani didn't even know what my disorder was until I explained it to her. She clearly doesn't have any education on it because if she did, she would know that my symptoms are very real and all related to my EDS. I had long sensed that she didn't take me seriously, and this incident confirmed it. This caused me to finally switch doctors after 4 years of negative experiences with CBC. In fact, there are so many that I can't even fit them all into one Yelp review, so I took screenshots of the rest. Feel free to read the attached photos that discuss several other incidents that led up to one big incident of the old office manager, Chen, acting incredibly unprofessional and disrespectful towards me. I will note I have never had any personal issues with anyone else in this office, the ladies at the front are very kind, but Chen (who has since been replaced) and Roshani were both extremely unprofessional and horrible to deal with. It blows my mind that this office is still running. I switched to Lahey, who listened and empathized with all of my concerns, and after just one visit, I had several referrals. I wish I switched years ago, maybe my symptoms wouldn't have progressed so badly if I had been appropriately helped when I needed it.

CBC Medical Center & Walk In Facility went way out of their way to give me the medical care I…read moreneeded on Wednesday, August 17, 2016. My Primary Care, Julie, got the ball rolling with me even though she was supposed to be on Lunch break. If you ask me that is dedication to her patients and practice. I was in for a routine physical and because of my conditions I had to have a few extra tests done aside from the average patient physical. 8/17/16 I was back in CBC's office this morning and I had another great experience with staff going out of their way to help me get what I needed. Irma and Marla are the greatest they are always so pleasant and helpful. I ran into a slight problem with one of my treatments and the insurance company but Julie and Irma figured out a way to resolve it. All in all these past two visits in the past two days have been a great experience for me. Every visit is always pleasant and very helpful and informative. All of the staff are very nice and helpful and you can ask them any question you may have and feel comfortable. They don't judge they are just there to help you and provide for your needs and answer any question that you have. My experiences have always been great coming here for my medical care. So needless to say I am very happy with the service I received. 5s in my book!!! J. Borden P.S. I felt it necessary so I filled this review out in the doctors office parking lot when I left the office! Ok time to drive now. Thanks for the great service!!!

Went for a bone density test. I was not given a hospital gown to use. Test was done with my blue…read morejeans on, with metal zipper and metal buttons. Not supposed to have any metal on for a proper test result. The tech wouldn't allow me to remove jeans. Said it didnt matter. Most women rely on the Dexa scan to determine level of osteoporosis for doc to prescribe meds if needed. Critcal to be done right.

the lab area of this facility could not be worse if they tried. Routine waits of 1 hour or more…read morefor a 5 minute blood pull. and this not transient or new. I have been forced to use this olace for years with no improvement. I'm fact I would say the problem grows. apathetic staff. unclear queuing. unknow wait times. patience will only get you so far. i feel this place is willfully bad.