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    Pediatric Center

    3.4 (10 reviews)
    Closed 7:00 am - 5:00 pm

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    3 years ago

    We have a great experience with Dr Shefali Patel. She's caring, professional and insightful with years of experience.

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    Gina M Potts, MD - A little bit of Gina

    Gina M Potts, MD

    4.2(13 reviews)
    4.6 mi

    Dr Gina became my middle childs ( as well as the 2 older, and the 2 after ) - at birth. Almost 4…read moreyrs later ? She would save her life by a fast dx of leukemia. We were late- she could have rescheduled - she was due on a plane for vacation and risked missing it? For a child with mild cold symptoms but a worried mom who told her " she is acting weird - did not even want her bubble bath and she looks kind of jaundiced " ....Dr Gina? could have rescheduled - we ran late and she was due on a plane to a (well deserved) Mexico vacation. But she KNEW my kids, KNEW Echo ..KNEW ? something was off . She met us in the lobby ....and took us back ....almost immediately she said "she is not jaundiced- but anemic but tan...its probably TRC ( I think thats what she said) - sometimes little girls get a blood disorder- we give them a transfusion and BAM - back to normal..we do not know why" - then she put her on the table and pressed her abdomen ...."be right back" we are freaking out at the idea our 2nd youngest needs A blood tranfusion.....she came back in and said " Dallas Childrens will be waiting on you- go to the front of the line" ......and I said " for the blood transfusion?" and she took my hands and said " no honey...I think she has leukemia" and the world stopped .....and I said "could you be wrong?" she said " I would love to be wrong " ....she was not .....and had she rescheduled us ? To make her vacation? It could have been the difference between our 23rd Christmas with my baby and not having 5 and every year since having that empty place.....Dr Gina? Is in my prayers EVERY day . She saved my daughters life and my family happiness ....I could not appreciate another person more . I say with honesty? You can trust her with your childs life. I trusted her with all 5 of mine....and they are all healthy , progressing , no tragic outcome, adults now ( she helped the other 4 too - just not as dramatically) . I revere this amazing woman.

    Very bad first impression. Front desk is very chaotic, three receptionist can't seem to get…read moreanything in order.

    Grand Parkway Pediatrics

    Grand Parkway Pediatrics

    4.0(3 reviews)
    5.1 mi

    Most of the doctors there are really great. Very professional and great with kids. This is the…read moreonly reason they get two stars. They rarely answer their phones during the hours they say they are open. The only thing worse than waiting for over half an hour for someone to pick up the phone is to listen to the recording of a doctor telling you that they WILL get to your child as soon as they can in a condescending voice speaking to you as if you were a child yourself. I got sick and tired of hearing that same annoying voice telling me not to hang up because I am "important to them" and "we ALL don't like to wait." Furthermore you can't make an appointment online unless the patient is over 18. Patients under the age of 18 have to call a 1-800 number to register, THEN go online to make an appointment. It adds insult to injury. If I had the luxury of talking down to my customers like they do, then maybe I would understand the recording better. But, since I don't, my child has a new pediatrician. one who's office staff actually answer their phones when they say they are open. What a concept.

    All 4 of my kiddos go to this practice as it is apart of Texas Childrens Pediatrics Family. I love…read morehow all the systems are linked from the urgent care to the doctors office to the hospital! The wait time is slim to none when waiting to be called. I did call once at peak hours and had to wait a bit to be helped but that's understandable as there are only so many people to answer phones to parents and patients calling. Anything I need I call in advance and they do not rush me- they take their time with me. They also have the mychart app where you can print off your shot records send messages to the office as well. I highly recommend CNP Amanda and Dr. Bishop as those are the doctors I use but I'm sure the others are great!

    Pediatric Center - pediatricians - Updated May 2026

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