We've had a great experience with the office staff, nurses, and doctors here. They are all patient and kind and take their time with you during your appointment. We've never felt rushed or not listened to here. The lobby has a "sick" side and a well child side to help contain illnesses from spreading. Each room has a fun theme- we always love when we get a "new" one to us. The decor is a great distraction for kids if they're not feeling well. read more

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I genuinely can't recommend them enough. Dr. K is one of the most thoughtful and kind doctors I have ever met in my entire life. She is extremely thorough and wonderful with our kids. She answers all of our questions and puts us at ease if we have concerns. I fully plan on both of my children going to her for as long as they can. Even though we drive about 30 minutes out of our way to go to pediatric associates I don't regret it. if you are looking for a trustworthy doctor and a great place to take your kids for an annual ate age 5 or even start at infancy, this is your place. read more

PAA has never failed my expectations, which are high given its yearly retainer. The staff consistently go above and beyond what I expect, plus whatever I think I deserve. You can tell they are proud of their practice; if Dr. Hargrave is any indication, their standards for staffing and care are high! And, I get to feel like a good parent for doing barely anything above and beyond what the average person who believes in science would do for any child, even one they didn't like. All kidding aside (pun?) the overall cost of services is lower than seems sensible. I don't want them getting more patients with this review--that feels like losing your favorite Mexican place to tourists. 2/5 I just never told them that I love them read more

Have only had great experiences both with doctors and after hours clinic. While our primary is Dr. Hargave have seen a few of the doctors, again only patient and caring appointments read more

We've only had good experiences so far here with our almost 2-year-old! They are attentive during checkups and sick visits, and responsive to messages. I love that it's an inviting environment for kids. Each provider has a different style and everyone we've interacted with has been excellent and friendly. We also appreciated that it wasn't a problem at all to shift our regular provider when we resonated well with one. read more

Soulless, zero empathy, overworked. They spent over 45 minutes drawing a blood sample from my 1 year olds finger (a healthy child - after I said I didn't want this) and when I got uncomfortable after an hour of him screaming because they had no freaking clue what they were doing Dr Gonzalez threw us out of the practice. Beware. read more

Three kids and 5 years later, we still love coming to see Dr Mirrop! Everyone we've encountered here are great; attentive, helpful and understanding! read more

Everyone reading this, please BE WARNED: Pediatric Associates of Austin makes it so impossible to get an appointment that it might as well not exist. You paid them hundreds of dollars a year, and now your kid has a weird rash all over and is in pain and can't sit down and is crying constantly? No appointments for the next month. No regular appointments, no after-hours appointments, no urgent appointments, nothing. You can't even talk to a human being when you call them. Why then are you paying them hundreds of dollars? Good question. This happened to us not just once, but every single time. The total unavailability of pediatricians has become a make-or-break issue for us for living in Austin, honestly. If we can't find one who actually sees the actual kid when they're actually sick, we will have to move. read more

We see Dr. Gonzalez and in the 8 months, we've been to their practice, not a single complaint. They're amazing. They pay attention to every detail: from making us feel welcomed during every visit, being empathetic and patience with a first-time mom and my million questions, nurse calling me back promptly to answer additional questions, finding a way to squeeze us at 8 AM since I can only do very early morning visits, their fabulously decored rooms that make waiting a few minutes feel like seconds and so much more. I have friends that also take their children to Pediatric Associates of Austin. I'm glad I chose them for my baby girl. read more

I called them and left a voice mail, but no one ever called me back. we choosed another clinic for my boy's checkup.

We waited for over 30 minutes after our scheduled appointment today and no doctor even greeted us. The staff had my baby who had been sick all week strip down to a diaper and wait in the waiting room for 30 minutes to be seen. After 15 minutes of naked baby waiting I asked politely to be seen. Another 15 minutes went by and no doctor still. This isn't the standard of care that I expect and this will not work for my family. Practitioners should be held to a higher standard and no one should ever be treated like this when they have a scheduled appointment. I would also like to add that my husband is and ER Physician and we were personally referred by another DR in his practice. Pediatric Associates of Austin was aware of this when we made the appointment. Before our appointment he went to the office to introduce himself and ensure that this would be a good pediatrician for our children. My husband and our nanny also accompanied us to the appointment and I was surprised by how badly he was treated too. No professional courtesy was extended whatsoever. Very disappointing. We will encourage others to stay away from this practice and hubs will never refer here. No one followed up with him either to apologize. read more

They've gotten too busy - taking too many patients- waits are too long - a receptionist literally hung up on me because I was asking too many questions - The yearly check ups are also way too basic p read more

I'd give zero stars if I could. We have been there 3 times in the last month for the same issue. Never saw the same person twice and never saw a doctor. Each visit was a waste of time. I would recommend finding another pediatrician. read more

Absolutely love everything about this practice. Happy employees, great doctors, very accommodating, always responsive and we've been going here for YEARS!! read more

I want to like this practice but I'm not sure they listen to my concerns and when I call they rarely call me back without me having to call and leave a message again the next day. Forget leaving a message/ email on the portal no one ever responds. Will be looking for a more responsive practice. read more

Dr. Mirrop is the best!!! He plays with our daughter when he examines her, he draws diagrams for us, and he's easy going. Our 4 year old loves going to see him. In addition, the nurses that administer the vaccines are incredible! Our daughter didn't even cry last time! read more

My kids have been patients at Pediatric Associates of Austin for just over a month now but we've (unfortunately) been there several times in that short amount of time. I'm so glad I found them! Reasons why I think they're great: 1. Each time they've been able to get me in quickly when I needed them on the same day. 2. We didn't have to wait long to be seen and all of the providers have an excellent bedside manner. 3. All of the front desk staff and medical assistants are AWESOME. We felt we were in really good hands from the moment we walked in. 4. After hours appointments. I used this with my 6 month old daughter when she had a second ear infection and I didn't want to wait until the next day to get her seen and on an antibiotic. We were in and out within 15-20 minutes and I was able to get a prescription before bedtime. Invaluable! 5. Even though they're busy, the providers take time to make sure all of my questions are answered. Seems so simple but this wasn't the case at my last doctor where I felt rushed at each visit. 6. Lots of parking! If you're looking for a pediatrician these guys are great! read more

My older son has been a patient of Dr Griggs for over 5 years, and we both adore him! He's super knowledgable and patient with my little guy. This office is on top of their game-discovered a hernia we had no idea existed. Dr Griggs makes every appt pleasurable. The rest of staff is great as well! read more

**Update to my previous review: added one star. The office manager contacted me, apologized, and seemed very interested in addressing the issues I brought up. That has been several weeks ago, but I'm not sure if any changes have actually happened. read more

I like Pediatric Associates. I have always been able to get an appointment with someone, whether it be my doctor or someone else. I'm currently seeing Boes and Miller, both are very nice and very knowledgeable. The staff is friendly and is very good at easing panicked parents concerned about H1N1. Plus they have a pretty good after hours and weekend schedule so I don't have to take my son to the emergency room over a fever. There's a fee to be a patient and a fee for after hours, but compared to my last pediatrician in Florida this place is way better. With my last doctor I would be stuck in the waiting room for 45 minutes or more, but at Ped. Assoc. I have never waited more than ten minutes and plus they have a "sick" and a "well" side and everything is very clean. I don't particularly care who my son's doctor is as long as that person is qualified and nice. By asking to see one of the three doctors we have seen before I'm never disappointed if someone is booked or on vacation and I have to see someone else. They do seem to have some "high-profile" pediatricians , one that wrote a book and was on Oprah or something. My son has had no health problems to date, so for a well baby check or an ear infection I'm not going to hold out for the in-demand doctor... maybe that's just me. If my son were having health problems I would go to a specialist and not a pediatrician anyway so I don't see what the big deal is over which doctor you see. read more

Love love love! But it's all because of our doctor, Dr. Miller. Unfortunately we are moving soon. But grab that extra spot of you can! Also, the review is very doctor specific. I love the way our doc took the time to explain things to us, play with our daughter and worked with me on my breast feeding issues. We had to see Doctor Griggs by accident one day. Gross. He was so rude and condescending. So it really depends on who you pick/who is accepting new patients. read more

Dr. Mirrop is awesome! Very smart...and playful with children at the same time as getting the information he needs from their physical exam. Listens closely to parent questions and is always responsive if one of my boys has any issue. Highly recommend! read more

It's time to say goodbye to Pediatric Associates of Austin. We tried to get in to see Dr. Hargrave for a Well Baby Check and once again it was a two month wait to see him. He is in large part the reason we chose PAA and since he's been impossible to see for the last two checkups we've chosen another practice with more reasonable appointment times. It's a bummer, because I really liked it there but the wait time for Dr. Hargrave is just too long. :( read more

3 of my children are (were) patients for almost 4 years. I'm ambivalent to write a review about this pediatric office as I have seen good work there, at times. However, I cannot ignore the fact that in the past year they have misdiagnosed two of my children's ailments, once even giving an unnecessary and painful penicillin shot due to a misdiagnosed throat infection when I told them she was having painful urination. I ended up, due to a very, very high fever (104.7), and them continuing to ignore it for a week, going into Dell Children's and getting a simple urine test done for my daughter which was positive for a UTI. Even after I called and told them about their misdiagnosis, no one seemed to care and the doctor didn't say a word. Recently my son went in very sick and they looked in his ears saying his ears were clear and it must just be "something going around." We went back in 3 days later because he was getting worse and was seen by a different doctor who immediately said she couldn't even see in his ears due to wax. Once she cleaned them out with a tool, she said he had absolutely terrible infections in both ears and that's why he was so sick and miserable. I question how the doctor that saw him 3 days earlier could even tell - when she couldn't see past the wax. Instead she sent us home for him to get even sicker. Today, I removed all 3 of my children from their care. read more

This is hands down the BEST place you can take your children. They are so patient, caring and friendly. The rooms are each decorated in different themes that appeal to children. The staff is great and they all work hard to make children feel comfortable and safe. One of the best things is that they have an on-site lab so you get strep tests, blood work, X-rays, etc. while you wait, and you don't wait more than about 15 minutes! We have been coming to see Dr. Griggs and the other doctors here for almost 9 years. We have since moved 45 minutes away, but we make the drive because it is such an amazing place, and I wouldn't take my children anywhere else. read more

For the most part a great practice. However over this holiday season the office has been closed for three consecutive days without even emergency hours. Only option is to pay $25 for a phone call for advice only to be told to go to an urgent care. As we pay for the privilege to be part of this practice, we may need to revisit our options. read more

Dr Griggs has been both of my daughter's pediatrician since birth. They're 2.5 yrs & 4 mo now. We LOVE him!! And the couple times we've needed to see other doctors, they were great. Unfortunately, we've had very, very long wait times our last 3-4 well checks & I left in tears this visit because the office staff was so rude to me. I just can't justify it when we pay a "value added service fee" to not deal with that type of service... So we'll be finding a new doctor :( read more

I'm very happy with our experiences here so far, our three month old has gone here since day one. We have seen Dr. Hargrave and Dr. Mowry, and have been really happy with both. Two big things I like is that they are a pro-vaccine practice and they offer breastfeeding support with an on-staff lactation consultant. The only downside is sometimes the lactation consultant isn't available because she is rounding, but I have been able to get support from her a number of times. They have always been able to get us in the same day for appointments, and the nurses are super helpful when calling in with any questions. I also like that they have a separate back door for newborns, so you don't have to mess with the check in or check out desk. Overall, I highly recommend this practice. I didn't think to look at yelp reviews when selecting a pediatrician, so hopefully this helps anyone who does! read more

We love Dr. Mirrop. He's been my son's pediatrician since my son was born 2 years ago. I cannot say enough good things about him. We never feel rushed. We always feel like he listens to our concerns and spends time answering all of our questions. He's very knowledgeable with regard to the latest studies - it is evident that he takes continuous education seriously. Dr. Mirrop is one of the few doctors I genuinely like and respect. read more

Dr. Whitney Morgan is by far the best pediatrician in Austin. We've seen many doctors with our children and none have come close to caring about their patients as she does! She spends quality time with us and listens to our concerns. She took our medical concern with our son seriously and is eager to learn more about it in order to help us learn more about it. We couldn't be happier that we found Dr. Morgan to care for our children. If you are looking for a pediatrician she is HIGHLY recommended by me, a mom of three young toddlers read more

Called the office to make an appointment for my unborn son (mom and I are being very proactive). The first question I was asked is if I had any other children that were patients (no), which was immediately followed-up by an informative plug for their "additional services" that you are charged an extra $135 annually for. As the patient's parent, you are obligated to pay (on the first visit) an additional $135 annually for the convenience of having the lab on-site, plus a business hours nurse line. This was the first time I've ever encountered such an expense, but I'm of the opinion that patient's shouldn't be subjected to a surcharge for simply having an onsite lab. I'm sure plenty of folks don't mind paying extra for the "convenience", but if you have any understanding of how medical practices are paid thru insurance companies, you'd know that this is overcharging. read more

We have been with Pediatric Associates for 6+ years. We think they are great ! We have seen every doctor there at least once - all of them seem to enjoy taking care of kids. We do our well checks with Dr. Morgan. She's great. She listens well, communicates well - is super smart and funny. She seems to really enjoy her job - which we like a lot ! We have never had to wait very long to get our kids seen - they do a great job of scheduling the docs and building in time for sick kids. We have no problems with the value-added service $$ and will be at P.A. for years to come ! read more

I moved to Austin a few years ago and I have been skipping my now three year old around from several doctors. Unable to be satisfied by one of them, I searched until I came across Dr. Gonzales at Pediatric Associates! She is Very Nurturing and caring. She listens and took soo much time checking out my son and getting to know him. My son loved her! He has never liked a doctor before until now. I'm so happy to have finally found a good doctor !!!! read more

When I moved here from NY, I was very concerned about finding a good pediatrician for my then 3yo. I loved our doctor in NY so I was pleased to find Dr. Whitney Morgan at Pediatric Associates. She takes her time with you, has a real conversation, and clearly enjoys caring for kiddos. She's knowledgeable but knows how to explain things in simpler terms so you can understand what's going on with your child. She cares for my son who is now 5 and for my daughter who is 18mos. And even though it wasn't a medical concern, she listened to my concerns about my daughter's sleep difficulties and made some great suggestions that really works. We are moving to Dallas now and our pediatrician there will have big shoes to fill. read more

My son is a patient of Dr. Mirrop's, and I couldn't be happier with him as our pediatrician. I am expecting my second child, and Dr. Mirrop has been proactive about making sure I know the new baby protocol. He has a gentle manner which appeals even to my extremely shy toddler, and he's certainly cautious about over-prescribing antibiotics, which I appreciate very much. I also appreciate the after-hours care clinic associated with the practice (any parent knows that illnesses seem to come to a head only AFTER regular office hours). And the few times I've had to schedule my son with a different pediatrician, I've been impressed with each different doctor he's seen. Personally, I'm OK with the Value Added Fee, but I do understand that for some families this may not make much sense. The after-hours and weekend clinic, the short wait times, and the on-call pediatric nurses are worth the yearly fee, in my opinion. read more

We've been seeing Dr. Mirrop since our daughter was born 18 months ago. He is fantastic! He is a great doctor and a wonderful person. I can tell he genuinely cares for our child...and about us, as well! If his schedule is full, we also have seen Dr. Hargrave (great guy) and some of the other doctors at the practice. They are all wonderful and caring doctors. In fact, the entire staff is very friendly and great to work with. We feel blessed that we are able to take our daughter to such a fantastic practice. read more

First let me say that I am glad to see that so many people love this practice strictly because of the pediatricians. They really are kind and helpful (I see Dr. Sanford who is lovely), but to me, that does not make up for the incredibly long wait times and the annual "value added service fee". I called the billing department today and asked about this value added service and they literally told me it was to cover for them not having to take on a multitude of patients to make up for the cut backs. So basically I am paying them to not take on new patients and to give good attentive service to the patients they already have, but then why on earth did I sit for 35 - 40 minutes AFTER my scheduled appointment to see the doctor? I was called back 20 minutes after my scheduled appointment only to sit in the room for another 15 - 20 minutes until the doctor came in. This has happened a few times already to the point where I started bringing extra things for my daughter to keep occupied with while waiting. Yes the doctors here are great, but there are a ton of people in this city and I am pretty sure this isn't the only office with great pediatricians. I will be removing my daughter from this practice. read more

I am so grateful I decided to go with Austin Ped Assoc when my first daughter was born. She (now 4) makes excuses to go see her doctor bc she loves going so much. Strange, right? Well, she absolutely adores her doctor, Hargrave. We have seen many of the other docs and have had nothing but great experiences with all of them (especially Dr. Miller). Two super enthusiastic thumbs up for this great practice. read more

We've used this practice for the last 14 years... Have seen all of the current docs and have had good experiences with all of them... Love the convenience of the lab and x-Ray there on site also! Our kids love their docs and have grown quite attached to them over the years. After having experienced other practices around town, we just can't say enough good things about Pediatric Associates. read more

If I could give no stars I would. Visiting from out of town and my daughter was having an allergic reaction to a prescription drug. I asked if someone could see her and was simply told 'we do not do one time visits'. I'm a paying, insured customer with an 8 month old with an allergy. Use this as an example if you're considering them- sometimes a business needs to think outside the box. read more