Dr Sharp is the best. She really listens and spends as much time as you need. I feel heard and given options for my childs care.

We love North Austin Pediatrics and have had the best experience with Dr. Baine, our nurse, and all the office staff. They always accommodate us when we have a sick kiddo, reassure us, follow through, etc. even the times we've had to call the on-call physician on a weekend evening when we were traveling out of state. We've referred the office to our family and friends. It's at a great convenient location. They do a great job educating us, encouraging us, and respecting our choices. It's a smooth running professional business. They are very considerate about the check in process, timing of newborn appointments, etc. Thank you for all you do! read more

I was in labor when I chose this group of pediatricians and I guess that was my mistake. The first 3 months of my sons life was spent in stress and pain due to the negligence of these doctors, and I saw almost all of them. When my son was born he was perfect and then all of a sudden he suffered from severe jaundice, which looking back on was due to an awful tongue tie, which was not explained to me at the time could be a cause of this. I suffered from mastitis, thrush, a baby dropping in percentages for 3 months. I brought up his tongue tie, his issues, his reflux, his jaundice, his everything and I was brushed off every time for three months. It took me hiring a LC for her to refer me to a pediatric dentist. After his procedure he was able to eat correctly for the first time in 3 months. $7,000 extra night in the hospital due to jaundice $2,000 on pumps, bottles, and supplies so I didn't end up in the ER with mastitis. $1,000 on the tongue tie procedure far into his development This is money I will never get back, but most importantly TIME with my baby. I had 0 guidance from non-thorough MDs in this practice. If we were to have continued at this rate, I'm sure formula would have been pushed instead of trying to find the problem. Unfortunately, my family was failed by this practice. read more

Dr. Sharp is the most wonderful pediatrician to our two girls; she's cared for our kiddos since they were born - from hospital to our oldest is almost 5. I've always been able to have a practical, candid relationship with the pediatrian. With a few urgent care needs, we've seen both Dr. Lam, Dr. Ellis, and Dr. Johnson - and honestly, we've always been delighted by the caring and attentive staff. I'm so surprised by some of the other reviews - we've never had anything other than a perfectly professional and caring experience. read more

My 6 month baby just has her first cold. As a ftm obviously is not easy and you kind of overlooked for any symptom. Today, I had scheduled her 6 month checkup at North Austin Pediatrics (Austin location) but had to cancel since they are only doing in the morning checkups and in the afternoon appointments for kids that are sick. So I decided to set an appointment for this afternoon since my baby was not feeling well and just wanted to be safe. Long story short, I get there and I called to let them know I was at the parking lot (new procedure) and my surprise was that since my baby has some symptoms they were going to do the appointment outside! I was like... what do you mean outside? Today is super cold and windy and I don't feel safe checking her outside?.... the doctor says... well we have a covered area....omg!! (Please see the picture) Really! Do you moms think this is a place where you want your baby to be while she has a runny nose and fever??? I was SO furious because I was already there and I really wanted a doctor to see my baby! I told them, even though things are not easy right now due to Covid, for days like today and specially now that winter is coming, they should provide a better space with all the health department requirements... they answer was that this was their best!.... really!! I really like my doctor's baby (not the one that was there this afternoon) but I don't feel this is the right way to see an infant specially with a cold weather.... Am I exaggerating??? Sorry! Just needed to vent and I'm curious how your pediatricians are doing their appointments when kids are sick! read more

North Austin Pediatrics - According to the doctor, this is a "covered" area so they can check the kids. - Pediatricians Near Me - Austin, Texas

I've had such a wonderful experience here. My baby has been seen by Dr. Ellis and Dr. Sharp - who have both been wonderful. Dr. Ellis came when we were at the hospital, and I found her to be very practical and to the point, but also very personable. Dr. Sharp is absolutely wonderful, and has made several recommendations for a frazzled new mom trying to do things right, and giving great care to our baby. The nurse and office staff is also great as well - and we've had a delightful and caring experience. read more

This place is such a disaster! They sent bills FOR YEARS despite my absolutely NEVER been there and Dr Ellis NEVER evaluating my son. I refused to let her near him, she's a terrible doctor who's dangerously unprofessional and misinformed! They never billed my insurance, no surprise bc I never went to their office, but did think they could bill me. Their office staff has no clue what's going on. When I called they couldn't find any records but insisted the bill was accurate despite my insistance that I was never there. They got very rude on multiple occasions. We have since moved and as far as I know they're still sending bills Shady business with very unethical doctors! read more

We love Dr Baine, when our daughter was born she did the hospital round prior to our discharge and we decided to continue care at NAP because of her. However, we have an appointment there today, I am sick and called to see if we could reschedule. Apparently, not only would they like for there healthcare workers to be subjected to my cold, if I cancel our daughters appointment there is a $50 rescheduling fee. Wow! Mask or no mask, I find this unacceptable that they are ok with me my coughing and runny nose around newborns. read more

Dr. Ellis has been our kids pediatrician since birth (8 years now) and we love the care she gives us. She not only took great care of our twins born 2 weeks early, she also takes care of us new parents. The twins were our first children and so we needed a lot of guidance. Every well-check visit she takes time to educate us about the next development phase, what to look out for, and ideas on how to best handle it. Last spring, we were faced with a new medical issue that was a world of overwhelm at first. Dr. Ellis patiently went through it with us, one step at a time. Each time I needed help from her office staff, for things like insurance authorization, specialist referrals, medical records faxed to other providers, and guidance on medications and script refills, they took care of us without delay...each time. I can't tell you how nice that is... one less thing to worry about when dealing with a new childhood illness. I highly recommend Dr Ellis and all of the staff at North Austin Pediatrics! read more

Where do I begin... I was shamed for my formula choice last year despite explaining that not only was it FDA approved in the US just not launched yet by the company, there is extensive research into fat ratios and inflammation from certain types of oils. Palm oil is found in most formulas in the US and has no nutritional value other than calorie bulk. PubMed has great information about this. However I was given a New York Times article about how people were unable to read the labels on imported formula and could not measure in metric units. And I was told any formula made in the US Is fine. Yeah ok, maybe in 1980 people believed that but in 2020 educated moms know better. Especially ones who lecture in this field ::cough cough:: Yeah and that formula is absolutely sold in the US with English labels. Stayed with the group because the providers do care about the kids. The office staff is good despite trying to bill me for my child's covered vaccinations, which I resolved. But then when my child was popping 101 fevers intermittently for a couple months and we kept being told "it's just his teeth" we knew that something was up. Children do not get legitimate fevers from teething. A second opinion after yet another very unsatisfactory office visit (the doctor told us our son had COVID, PCR determined that was a lie) showed that the doctor had missed/ignored a long standing insidious ear infection which has caused my child unnecessary pain. I expect better clinical judgment and knowledge from a medical group, NAPPA does not fit the bill. read more

I did not recommend them. We have tried most of the doctors there and we have not found one good. We always arrive on time and we have to wait at least one hour. Once in the room we have to wait until the doctors finish fighting with the system, they do not pay enough attention to the babies, they do not send the prescriptions to the pharmacy and we have to call again. Happy to wait because our daughter is no sick, right? (Sarcasm) Last time Dr. Liam review my daughter diet and suggest to give her more fat. We asked for specific products because we were not convinced. After following her instructions, we passed that night at the hospital, because my daughter vomited everything. We always have to make a deeper investigation of all the suggestions we receive there. That is not the purpose. If you as I, do not have nothing more important than your kids, look for other options read more

Dr. Ellis is the best! We have been going to North Austin Pediatrics for years and through it all, we've been so happy with the thorough medical care and support we've received. The office is well run and the pediatricians are top notch!! read more

We take our 20 month old here to see Dr. Lam and will also bring our newborn once he arrives! We've seen other doctors here but our son seems to be most comfortable with Dr. Lam! First off, the location is wonderful and convenient . It's right by the front as you walk into the building. Their lobby is small but I find it to be VERY CLEAN and organized! The nurses are very nice and professional, especially on the phone! The patient rooms are very well decorated and entertaining for young kids and clean! I really appreciated how once we got into our room, I could smell the fresh Lysol and cleanliness! Especially with hand foot and mouth going around! There's a toy box with some toys and books and there's a sign that asks to put the toys in the sink after use. Dr. Lam is a wonderful doctor to our son. He feels very comfortable with her and he's one of those kids that screams when he's at the doctors! Lol You can tell that she loves her job, she's a natural. She speaks in a manner that is helpful for us first time parents. I can't speak on the Leander location but the cedar park location is just as nice, clean and comfortable! read more

Dr. Lam is everything a new parent could want in a pediatrician. She is extremely patient, informative, and empathetic. We've been going to her for three years now, and she is always great with our son. I see some complaints about wait times, which we've experienced. It seems to be the norm with most doctors, but I'm appreciative that she is happy to spend extra time with us when we have questions. read more

I am VERY disappointed with this practice. Every doctor here came highly recommended by all of my friends so I was excited to bring my daughter here. We just moved back to town and I am currently pregnant and have a 17 month old. I called to get both babies established. Unfortunately, I was told that I would have to wait until AFTER the baby is born for them to take my 17 month old. What difference will 4 months make? Changing doctors is a lot of work and now they want me to establish her with someone else and then move her once the baby is born? read more

I have a 14 month old and a 2 week old i have been taking to bee seen by Dr Lam, i have had no issues with the staff or with waiting times, MA comes in right behind me and as soon as she is gone Dr comes in in about 5 min. This is a good and safe place to take your kids, is kept clean and staff is cautious on who comes in during this COVID pandemic. read more

just Called to try book my son in for a covid test to get a very rude receptionist on the phone. She was horribly sarcastic! honestly Shocked to have dealt with someone at a pediatric office like this. read more

My child went for an urgent Saturday visit. Dr. Pickering and her nurse/staff were all awesome!

Okay, to be fair, the visit that we had this morning was pre-coffee and there was little sleep involved. Having said that, we had less than a great experience. We arrived first thing in the morning and were greeting by the world's most apathetic nurse. If I were to get my tires changed, I wouldn't care, but this is a child we're talking about. Our child! Then we had the displeasure of meeting with Dr. Ellis for the second time: a person with the personality of a soap dish. As aforementioned, this was our second time to meet with her within a week's time; this was also the second time that she misunderstood our last name. Instead of apologizing for her ignorance, she suggested that we either articulate our last name when making appointments over the phone (i.e., which we did in person the week before), or we spell our last name when making appointments. Why was this an issue? As chance would have it, there was another patient they have with a homophonous (i.e., similarly sounding) name. I politely bit my tongue, from what I actually wanted to say, and asked for a reference to another pediatrician - you know, one who could spell and receive auditory information. She then laughed and showed personality at the exact inappropriate moment possible. "You want to switch practices because of a name similarity?" Yeah, god forbid something serious happens and you and your careless staff grab the wrong chart. If you want a no-nonsense pediatrician, this is the best bet. I'm sure Dr. Ellis is a decent person, but we just so happened to mix like water and oil. read more

My daughter saw Dr. Ellis from the time she was born until she was 6 months. I was repeatedly given bad advice and told out right ridiculous things. At 4 months, I was told that I should give my baby 4-6 ounces of water every day "to get her used to it so she'll like the taste". At 6 months I was told to skip nursing her in the morning and instead, let her eat as much baby food as she wants in the hopes that she won't be hungry enough to nurse. Dr. Ellis said, "that way, by the time she's 1 year, she'll be fully weaned!" (I've told her several times that I intend to nurse her for at least 2 years). When asked how often I give her a bottle, I said, "Not often. I dont like pumping and only do it when my husband wants to feed her, which is about twice a month", Dr Ellis responded with, "Great! In that case, I want you to give her her vitamins in her nightly bottle instead of straight from the dropper". Also at her 6 month appointment, Dr Ellis asked if I switched her to a convertible car seat yet. I told her how she's been in a convertible car seat from day one since it works from 5-65 lbs. She replied, "Good to hear. Just don't turn her forward facing until she's one. You know, they're now recommending keeping babies rear facing until age two! Personally I think that's a bit much" I said, "I intend to keep her rear facing until the rear facing limits of her car seat have been met. If she's 4 years old when we finally turn her, so be it." Dr Ellis said, "What are you? Some kind of child safety advocate or something?" I said, "Shouldn't we all be?" read more

The Doctors and Nurses are really great and have very good bed side manner. Apointments are never on time and they have no problem with that kind of service. And there billing dept. cant seem to get it together either. They keep billing us and are to lazy to call our insurance company. I confirmed this by calling our insurance company, they said your doctors office has never called in 4 months to submit a bill. They just keep invoicing us cause is so much easier. The staff is overwelmed and cant seem to handle all of the patients. And the one thing that seems almost criminal. If you do happen to call after hours, they charge you $30.00 to speak to a nurse and $55.00 to speak to a doctor. Have you ever heard of such a thing? read more

Love the staff and doctors at the Cedar Park location. Valerie at the front desk is always so kind and welcoming. The nurse staff is always kind and gentle. My daughter loves the nurses. But the best asset N. Austin Pediatrics has is Dr. Kristen Pickering. She is very attentive, has great bedside manner, and does not rush you out of the office. She is also very knowledgeable and takes time to diagnose. You can tell you are valued and not just a number. Side note: the practice is pro vaccine. If you don't want to vaccinate, this is not the office for you. read more

Our insurance changed this year and we had to find a new pediatrics doctor for our children. Our first experience with a different doctor at a different facility did not go so well. I frantically looked for another doctor for all 3 of our children. That's when we found Dr. Kristen Pickering. What a blessing she has been! She is very attentive, pays attention to detail, gets to know her patients and does not dismiss any concern you might have. I was particularly thankful for how down to earth and how easy she was to talk to and had simplistic answers for our questions that put us at ease. Bonus: Dr. Pickering called to follow up about our children after their visit! read more

Just wanted to come on here and give an update on what happened when I took my son to the pediatrician today for his 2 month check up appointment. We saw doctor Baine today at north Austin pediatrics. Without asking us first, today she said he is getting a combination vaccine which is HIB/DTap/IPV/hep B in addition to a pneumococcal meningococcal and rotavirus. I asked if we could wait to get these. She immediately went into defense mode and was ready to argue it. She asked me my concerns for waiting because she was more than ready to argue them- I could tell her immediate frustration. My boyfriend and I said we're concerned about any side effects and we didn't want to get anything that wasn't needed. If I could sum up this very awkward and aggressive argument with her, she told us that we had to find another practice to use if we don't come back within 2 weeks and have these vaccines done for our son, and they don't offer any type of vaccine schedule. She said that we would be selfish to other babies if we didn't vaccinate our son with all these vaccines today or within the 2 weeks. She started ranting on and discrediting studies that were done on vaccine side effects. She said your baby might have a fever tonight and explained all possible side effects but how they aren't common-only everything in favor of them and nothing less-as If it weren't an option . She then got fed up with us not saying yes to the shots yet after all of her guilt trip comments and then began speaking directly to my baby and said "you can't get into public school in Texas unless you gets these vaccines.... Or maybe try private school." We couldn't believe how fast a doctors office visit became some type of political/ sarcastic vaccine debate. I really can't even believe the nerve that she had today and no respect for our opinions/ rights. I highly recommend avoiding this office if your indecisive about vaccinating your child or even just in general considering the way that she spoke with us regarding it and her lack of empathy for new parents who just want to protect their child. You would think this doctor was getting payed big money just to vaccine every kid- as if she was personally offended by me potentially not wanting it for my son. She also said good luck finding a practice who will allow you to wait or do any type of vaccine schedule-she said no practices really accept that anymore-(highly unlikely) read more

Dr. Kristen Pickering is THA BOMB! I was super nervous with selecting our pediatrician for our first baby. I went online and found Dr. Pickering--she had glowing reviews. When I first met her she was just lovely! She's down to earth, practical, sweet as can be, and very knowledgeable. She has a calm demeanor and spends a lot of time with us on every office visit. I feel that my son is getting the best care possible! I highly recommend this doctor! read more

Called to ask about a Pediatrician interview. They only have group-events held once a month. We are not able to meet a Pediatrician 1-on-1, and just missed this month's group interview. My wife is due on June 10th and they were not willing to let us meet a pediatrician until the next group event on June 26th and didn't seem to care to help otherwise. To me, this just shows a very unaccommodating policy. The other pediatric group that we already interviewed seemed to show a lot more genuine interest. We will be taking our future daughter elsewhere. read more

I would love to write a review based on performance, but we won't get to do that, because this practice refuses to see babies who did not receive vitamin K injections at the time of birth in the hospital. So even though we are not by any means anti-vax or anti vitamin K, they won't give us any medical care. And this would be no problem if it were for some practical purpose, like our baby being contagious or causing insurance or legal problems- but it is not. The reason that this practice won't treat these babies is because of the doctor's strong belief that all babies need a vitamin K injection... and they illustrate this passion for the protection of the health of all babies by abandoning certain babies whose health is apparently in jeopardy. One star for the irony of a pediatrician throwing out the baby with the bathwater, and for attempting to contribute to public health by not contributing to public health. Would hate to see this kind of thinking applied to diagnosing my kid. We'll take our happily vitamin K'd baby somewhere else. read more

They are AMAZING!! We love Dr. Sharp and Dr. Lam!! Easy to get in, provides great info, minimal wait times, and the girls LOVE to go to the doctor (even with shots). The environment is always welcoming and the girls love getting their "treasure" afterwards too. read more

We saw three different doctors from this place. They were more interested in checking all of their boxes than connecting with us on a human level. They ignored my husband a lot unless I sent him with the baby alone. And when I did send him alone Dr. Sharp told him (regarding my struggle with milk production) I would probably just give up breastfeeding within the week anyway. Which was the least encouraging thing you could possibly hear from a doctor when you are trying so hard to make it work. They really had no bedside manner for me being a woman who just gave birth and whose hormones were off the charts. But if it had just been their treatment of me I would let it go but my husband was not impressed with them either, they didn't seem invested in us or the baby. They just wanted to check off the milestone boxes and get us out the door. read more

I never "yelp", but it's long overdue for me to share our outstanding experience with Dr. Erica Sharp. One of my children has had a complex set of medical issues throughout her ten years of life -- meaning I've seen alot (and I do mean ALOT) of doctors and specialists. Dr. Sharp has been a rare find. During the two periods of time our kids have been patients of Dr. Sharp, she has always been systematic, medically thorough, approachable, a great listener, but most of all has always gone above and beyond the call of duty. When our newborn daughter's umbilical stump was particularly slow to fall off, Dr. Sharp (fresh from medical school at the time) researched medical journals on her own initiative, and found a possible explanation. The explanation she offered proved right on the mark. We risked traveling with our newborn at 6+ weeks. (yea, dumb move). She got sick, and we ended up flying home and cabbing it straight to Dr. Sharp's office. Dr. Sharp called EMS to have our daughter admitted. Apart from handling the crisis calmly, appropriately and professionally, Dr. Sharp literally took our suitcases to her car and delivered them to us at the hospital later that evening when she checked on our daughter. Dr. Sharp ended up joining North Austin Pediatrics several years later, but unfortunately we stuck with her previous practice only because of its location. For several years, we weathered a contagion of nurse practitioners and frustrating interactions with a pediatrician who clearly didn't remember our kids or their medical situation from visit to visit. When we needed a pediatrician who would be the coordinator of care -- seeing the whole picture when our daughter was seeing multiple specialists -- the other pediatrician couldn't have shown less interest or ownership in the case. We finally got smart and returned to Dr. Sharp's care. She's once again been fantastic and thorough with both our kids. She knows exactly who they are and their histories. She keeps us posted when she's not getting reports from their specialists, and embraces her role as care coordinator. We're grateful to have her in our kids' lives and recommend her highly, read more

First of all, I really like Dr Ellis. She is great. The problem is, we never see her anymore. The few times I've called for a sick visit, she hasn't been available and we've been sent to see the nurse practitioner. Well visits have to be scheduled 3+ months in advance for the nurse practitioner and 6+ months for Dr Ellis herself. The wait to see the dr or nurse has been up to an hour several times with no explanation or apology. That would be bad enough for an adult, but is really hard with a toddler and baby at 11am. The nurses are nice, but the office staff-- one in particular-- is rude bordering on insulting. There was one test that was done on my first daughter was given without my consent that my insurance rejected paying for. They never fully answered my questions about it and were very rude when I said I needed to know about things we'd be billed extra for in advance. I hardly see how that is an unreasonable request. They'd ask consent before drawing blood or doing a strep test or anything else that is an "extra." I won't go too much into what the last straw was other that to say that they were extremely rude when trying to straighten out an insurance problem. I'm done with this office. read more

the best. these physicians are all quite different -but that allows you to choose the right fit. we ended up with Dr Baine - she was on call when the preemie twins arrived. She is bright, articulate, patient and truly engages and connects with even her infant patients. she takes all the time needed to address everything and is very incredibly supportive of the parent. her MA/Nurse Kristi is AWESOME ! and we hope she never leaves. we've seen several other partners for sick visits and always get treated well by all staff- they treat us as though we're the only patients they have. read more

Avoid Dr. Ellis ! ! ! My adult daughter & her 2 yr old son went here for a sick appt. Fever, fussy, upper respiratory, cough) Came to this location due to earlier appt avail. 10:40am (instead of 3pm) at the Cedar Park office. I work in the building & joined them. I paid co-pay up front & then we waited. After 15 minutes, I told my daughter I needed to get back to work. I left and got busy. Later, I checked my phone, I had missed a text from my daughter, it arrived 30 minutes ago. I assumed it would be a post-visit update. Unfortunately, NO! They were still in the waiting room!!! Her son was worse (she was sick as well) I asked if they were back yet and she said no. It was now 11:45 am!! Over an hour in the waiting room with a sick 2 yr old, no one said a word to her. I encouraged her to ask about the delay. (Why should the "customer" have to ask the provider about the extended wait??) I kept texting on and off with my daughter. After another 15 minutes. they were taken to an exam room. I was about to have my lunch break, so I called my daughter on the phone (instead of texting). Her son was crying "home, home" in the background! Informing me that when they took them back to an exam room the assistant told her that the doctor was with an emergency patient who came in before they arrived. My daughter was so upset, not feeling well and her son was having a meltdown with the excessive wait. I decided to go back downstairs to this office. As I approached the front desk to ask if I could go back to the room, my daughter (holding my grandson) exited one of the exam rooms & was in the hallway. I told the front receptionist that was her & they said I could come back. As I entered the back area, my grandson was crying as my daughter was explaining that she was ready to leave. They had waiting over an hour & a half & did not know how long it would be. She explained that her son was hungry, tired (he is sick, and it's now after 12:10pm) & they were not going to wait any longer. I spoke to one of the assistants & asked why they did not provide updates to those waiting & asked how much longer would it be? I hoped the "emergency" was being resolved. Dr. Leighton Ellis, exits the emergency patient's room. A young boy darts out & two parents follow, trying to catch up with the child. Dr. Ellis joined my daughter, myself, grandson & now two medical assistants in the hall and asked what was going on. My daughter briefly explained the situation & Dr Ellis, said "oh well, that's not my problem." Dr. Ellis, then pointed to the assistants and said, "talk to them about it." I stated that she needed to take some ownership & not just pass the buck. Dr. Ellis said, "well, I'm done with the emergency and will see other patients now." I asked if my grandson was next. Dr. Ellis asked the assistant who was next. There was one other patient ahead of him. Dr. Ellis said, "too bad, someone else to see first," and turned her back, walking away. I was shocked at her flippant, arrogance. My daughter was heading out the door, I asked the desk to refund me my co-pay, so I could leave too. I was informed that they could not refund the co-pay without my card. I sprinted up then back down several flights of stairs to get my credit card. Returning to North Austin Pediatrics, the receptionist said, "oh, I don't need your card, I just voided the transaction." I took the receipt and left, trying to catch my daughter in the hall. She had left. I went back to the pediatrician's office, hoping to obtain the name of the office manager & the names the staff. To address this ordeal later. I was told the office manager was in the office & could see me now. I met with him & explained the situation. He defended his staff saying my daughter received updates every 15-20 min the whole time. One of the assistants was there also & said they did not update her in the lobby. The other assistant then came to the door & confirmed that my daughter was only told once about the delay & it was when she was brought back to the exam room. Not again. Simple communication along the way would have produced a better outcome. Ken agreed. Enter, Dr. Ellis again. Not knowing that we all were aware and agreed that the communication was poor. Dr. Ellis walked up to me & said, "I don't know what your daughter told you, but she is lying to you. She is a liar & we updated her several times" I was so shocked!! I returned with a finger near her face and stern "you don't know what you are talking about, do not ever call my daughter a liar". Then Ken grabbed me by the arm, pulling me out of his office!! He stated he was calling the authorities and I "could not talk to the doctor like that". I said "she cannot call my daughter a liar." As I was trying to leave, he got in my face, called me a hysterical crazy woman blocking my path to the door. I had to move around him to leave exit. Dr. Ellis now following us, saying "I'm sorry, I'm sorry". I left in complete shock, crying. read more

After going here for the last 7 years I think I owe a review and a thank you for taking such a good care of all my 3 kiddos. Going to North Austin Pediatrics is like going to see a family member and we are no way related to anyone. We are always happy to have Dr. Ellis doing the hospital visit and screening after they are born. I wish they are open 24/7 so that they are there ti the rescue anytime we need it. Also, occasionally we had to resort to other places and the experience is bitter. Dr. Ellis, Dr. Sharp, Dr. Sperling, Dr. Lam, Erin, Dr. Blumberg (while he was there) and all the staff are awesome. The treatment is flawless and they are always attentive to details, like money saving coupon, suggestion to buy the needed items online etc. Our kids have never been misdiagnosed. Many times they have gone great lengths to make sure that only good things happen to our kids. Thank you. read more

I chose not to take my child to North Austin Pediatrics. They do not have separate sick/well waiting rooms, the practice is very small (only 3 doctors at their Renfert location) and nurse calls are $25, which seem inevitable because of their business hours. However, the biggest issue occurred during the meet-and-greet. When the doctors were introducing themselves, the entire group was made to sit through a 15+ minute lecture about why we should be breastfeeding by a lactation consultant (not a doctor or nurse) who was also shilling for her own private practice. I'm looking for a doctor for my kid; I don't need more evangelizing about breastfeeding. read more

Wait times exceed 15 mins even with appointment about 50 percent of the in since I been taking my kids there over the years now. Today was the last straw. We cancelled my oldest yearly check up cause there was no vaccinations or anything important needed to compromise the safety of my family due to COVID. My youngest had his yearly check up and we made it clear that if no vaccinations or anything important is needed then we won't schedule until it's due and if there is we will take my oldest for the check up together. Well they lied to us and said my son was due but they didn't have an opening for my oldest, so I said that's fine let's just get the vaccines we need for my youngest. We show up today and to my surprise the doctor tells us no vaccines till next year. Just wow! They compromised the safety of my family that have underlying conditions to get us in the office. I will be looking for other places. read more

We've been taking our son to North Austin Pediatrics since he was born. This review is specifically for Dr. Erica Sharp, who we've found to be thorough, knowledgeable and great with our son. From his initial exam in the hospital to present day, the North Austin Pediatrics team has been great to work with. We went to one of their info sessions, and they do say very clearly that their practice recommends vaccinations. Based on all medical evidence, this is our opinion as well, but if you choose not to vaccinate this is probably not the best practice for you. We've had to call the afterhours line or go in for a Saturday visit as well, and it is so helpful to have those options. read more

The staff is very knowledgeable and always willing to help. They will spend extra time talking to you if you want or will help you get out fast if your kiddos are melting down. Anytime they have been running behind it's obvious that it's because it's really busy but they are always kind about it and apologize. read more

These ladies are all fantastic! We have been seeing them since our son was born and we've had encounters with Erin, Dr. Sharp and Dr. Ellis and the continuity of care has been outstanding. They continually follow up - they know my son and all his issues. It is so refreshing to have a doctor(s) stop and listen to you and thoroughly address your concerns. Wouldn't have survived this last year without the trememdous support, advice and service of this group. They are HIGHLY reccommended. read more

Our family did not have a good experience with one of the doctors, Dr. Sharp, at this practice. I made a first-time parent mistake of choosing a pediatrician without interviewing her first, so I feel that I am partly to blame for our experience. But, while we were still in the hospital, she came in to check out our son to be discharged. While she was going over newborn care with us, she started talking about how to care for a little girl's diaper area and what was and wasn't normal for a little girl. I said "He's a boy" about three times before she stopped and caught herself. She had just finished looking at him, but it was early and everyone misspeaks from time-to-time. After his two week check-up, I took him in again because he was crying inconsolably. I didn't know if it was colic or what and I wanted to make sure there was nothing seriously wrong with him. After spending a few moments trying to soothe him herself with no success, she told me he just "seemed really PO'd". I didn't know being pissed off was an actual medical diagnosis. She then went on to tell me that angry babies like him tend to get abused more frequently and I should seriously consider not putting him in daycare. She also told me that parents of babies like him tend to get divorced more often. She then wrote me a prescription for some acid reflux medication, not because she thought that that was really the problem, but I could try it if I wanted to, just in case. I did not got through 19 hours of un-medicated labor only to give my 2 week old prescription drugs for a problem he most likely didn't have. Dr. Sharp never even used the word colic, which in the end, I determined was the problem. I left the office angry and almost in tears, feeling like I had just been told my child was devil spawn. We now have a wonderful pediatrician at Austin Regional Clinic, the colic has resolved, and we are living happily ever after. read more