Alex was amazing! He made the whole bike rental experience easy and stress-free--from the quick transaction to getting our bikes set up and ready to go. He even helped us with directions and tips so we could explore Norfolk like locals. Excellent service and awesome attitude--highly recommend! read more

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Not too much to say here, except what an amazing shop. I guess I'm a PEDEGO owner now. Amy is the best! She took time with us, she explained everything. Gave us a full quote before we even decided. Needless to say, we left out with 2 bikes!!!! These babies aren't cheap, but you get what you pay for. ‍ read more

Pedego Electric Bikes - Bikes Near Me - Norfolk, Virginia

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This bike shop is an electric experience that everyone should be shocked to enjoy! This bike shop is nestled by the Mac Arthur lightrail station. The owner of the shop welcomes you with a smile and let's you explore the variety of electric bikes and if you'd like you can get a chance to test ride a bike. I mainly came in to check out the Onewheel and signed my test ride waiver. I was shown how to mount and unmount the OW board. It was such a fun and unique experience. Be mindful, that you will need a helmet. The business also hosts a variety of bike rides throughout the area which is a great way to connect with other eBike riders. So zap yourself over for a ride! read more

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If you're looking to get active during the pandemic, Pedego Norfolk is the place to go. I started looking for a new bike in May after finally paying off my car. I was looking to get more active after being confined to my apartment for most of the spring, and unfortunately most local places were sold out of anything due to disruptions in production and shipping. At this point I was curious about giving electric a try, and seeing as how I was close to work it could become my primary form of local transportation. I stopped by on a Saturday, and Kevin (one of the owners) was happy to allow me to try several models free of charge or stipulations. He was very knowledgeable and friendly throughout the process, and the bikes themselves were a ton of fun to ride. Ultimately I decided between two: the Gorilla fat tire bike and the Ford Supercruiser. I still wanted time to make my decision and told him I would return by the end of the month once I had made up my mind over whether or not to make a major purchase. In the meantime, I did more research as well as checked out a local competitor. The competitor's product was inferior, and the employees did not know much about the specs on the electric bike I tried at their location. I returned to Pedego Norfolk two weeks later as promised and left happily with my Ford Supercruiser. Amy and Kevin have been amazing to work with. I have only had minor issues with the bike since, and they have been very helpful during those moments. I definitely recommend their business for anyone looking to purchase a bike. read more

Pedego Electric Bikes - Ford Supercruiser - Bikes Near Me - Norfolk, Virginia

If you are looking for an e-bike go to this shop. It was great to try out a variety of bikes before making our final selection and all the staff were patient and explained the bikes very well. I didn't feel pressured to go with any specific brand. We have been on two rides already andwe love our bikes we also love our helmets that allow us to talk to each other. I also love that it is a women owned business read more

This bike shop is GREAT! The first time my husband and I walked in just to check it out, we were greeted by the sales associate and really warmly welcomed. He got to know us and wasn't pushy but very knowledgeable. He ended up giving us a coupon for a free couple of hours! We brought it back a few months later (post covid reopenings) and seriously enjoyed our ride. These bikes are legit! Their speed was even a little much for me, it was really an adventure (and in our case, all for free!). We had a blast. Now, fast forward a couple months from that... and my husband owns an E bike! Needless to say this shop really gets the job done and with great service. read more

This is the 3rd time I've rented from them and every time they exceed my expectations. Great professional staff who makes sure that everyone knows the rules of the road and all the safety protocols. If you're looking for fun time exploring our area, then check them out! read more

Pedego Electric Bikes - Stop over at Billbrew in Williamsburg to rehydrate! - Bikes Near Me - Norfolk, Virginia

We booked an Electric Bike tour through our cruise ship excursions. Amy met us at the dock and we walked a few blocks to the Pedego store in Norfolk. We were given helmets and a few instructions about our bikes and off we went on a 20 mile round trip tour. Amy led our group of five riders on the Elizabeth River Trail, stopping to see sights such as the Armed Services War Memorial, the Battleship Wisconsin, and the Hermitage Museum. We highly recommend this fun, well-paced, scenic guided ride. read more

Best bike store ever. They take super good care of me every time I'm there. Yesterday Wes and Amy spent hours with me servicing and customizing my bike. These bikes are so stinking fun, they're life changing. I hope they thrive here, because this town needs more electric bicycles. They also do bike rentals by the hour! read more

Pedego Electric Bikes - My Pedego interceptor. - Bikes Near Me - Norfolk, Virginia

A group of us rented the bikes for a guided tour of Historic Norfolk areas. I highly recommend this activity. I would have liked to stay at each historic point of interest a little longer to take it all in. A shelf guided tour would allow you to go at your own pace. We stopped at The Bakehouse at Chelsea during the trip. Some roads and paths were closed and we had to detour around. The bikes can be very fast with speeds above 21-mph. read more

Pedego Electric Bikes - Letters from US soldiers killed in the line duty. - Bikes Near Me - Norfolk, Virginia

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They were a customer's dream to work with. The owner and her staff are fabulous. They know their product. Delivery was as promised and they even stayed to ensure I knew how to ride the bike! I'll be a repeat customer and give them good word of mouth references! In today's environment we must recognize businesses with great ethics! Thanks for everything! read more

Pedego Electric Bikes - My new bike with me on it on our maiden voyage! - Bikes Near Me - Norfolk, Virginia

We love Pedego Norfolk. Highly recommend buying your Pedego bikes and accessories here. Amy, Kevin, and Gerrie are fabulous. Pedego bikes are more fun than you can even imagine. Our 8 year old son can't wait to get his own Pedego. read more

My husband and I purchased our E Bikes from Pedego Norfolk, first because of how awesome Pedego's are, and secondly because Amy & Kevin are great, caring people, and they always go out of their way to help us, answer questions, take suggestions of when and where we want to take group rides, etc. They are excellent owners, cruise directors, and friends. read more

Pedicures, Pedego and picnics! My daughter and I had the most amazing day today. We Rented the Pedego bikes Had a great ride around town and through a few parks ended up having a picnic. After our pedicures we returned the bikes. Easy breezy. It was a perfect mother/daughter day out! Customer service was second to none! read more

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I discovered Pedego on Facebook and they now sell Onewheels and accessories! They sell just killer electric bikes and do tours as well as rent them out. I'm more for the Onewheels at the moment and I find myself going there about once a week to purchase accessories for it, they even carry the Thousand helmets which I went to DC to check em out before I new about Pedego, I even found an awesome bike headlight that fit on the side of my Onewheel! The guys who own and run Pedego are just great people too ,so I tend to try and support places like this because it's so hard to find a good spot like this! I highly recommend Pedego Electric bikes, they have been just fantastic all around! 6 stars! read more

My husband and I were looking forward to our first electric bike ride so I found Pedego online. Upon arrival, the staff was very courteous and helpful. He explained how the electric bike worked and showed us all the ins and outs on how to enjoy our ride. He also gave us a map of a trail to follow. We had an amazing ride and enjoyed the beautiful weather. We rode almost 17 miles from Harbor Park to the Old Dominion University area. We were provided locks so we stopped for lunch. Overall, the electric bikes are great! You can pedal when you want or just enjoy the electric ride. I wish I could remember the name of the young man who helped us. He had great customer service and was very personable. Thanks again and we will definitely be renting the e-bikes again! read more

Amy the owner of the shop was great. Very friendly and easy to work with. We were able to walk in and pick out some bikes with such ease. She offered several recommendations and was very excited to hear about our Bike n' Brunch Sunday. The bikes ride great too, I would recommend this place to anyone. read more

My husband and I went in looking for info about e-bikes...and walked out Pedego owners! Staff is super friendly and very knowledgeable. We had the pleasure of meeting Amy, the owner. She took the time to explain the different styles and what makes Pedego such a great bike. We test "drove" 3 different bikes...stopping along our ride so both my husband and I could try each of the styles. Pleased with the whole experience! Thanks Amy!!! read more

We rented bikes for the afternoon and had a blast. Three hours allowed us to do the suggested tour. I recommend 4-5 hours if you want to grab dinner or lunch. This is a must do in Norfolk. read more

Great staff, very helpful and patient with first time customers. My group and I got caught up in traffic on our drive down. With knowledges of our delay the owner kept her business open a little later than normal so that my group could get the full riding session. We had a blast and will definitely recommend Pedego to our friends and family! read more

We test drove several bikes and purchased two Elements along with all the bells and whistles. We are so pleased with our purchase and our experience at PEB at Norfolk. Kevin and his staff were very informative, innovative, and just a pleasure to be around. These folks know their products! Great crew! Great customer service! read more

Pedego Electric Bikes - Harbour Town Hilton Head - Bikes Near Me - Norfolk, Virginia

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Fabulous electric bike retail and rental in downtown Norfolk. My husband and I did the 2 bikes/ 2 hour $50 special. The owner set us up w/ everything we could need- helmets, locks, Phone holder, map, water refill and a thorough explanation of the bikes' features. Our ride up the Elizabeth River Trail was so fun- we definitely made it further and faster with the electric assist. I highly recommend trying an electric bike and renting from the great folks at Pedego. read more

Wow, I cannot say enough good things about our experience. We went in together to rent some bikes for a ride and Wesley was so kind and attentive. He even biked over to the nearby trail with us so we wouldn't get lost. The bikes were a lot of fun and I felt confident being on the road and the trail. Was a great return to cycling for me after a long time without a bike and was a great introduction to cycling for my wife. They apparently do Saturday morning rides as a group so I can't wait to be a part of that as well! Such a wonderful family feel to the shop. If you're in the area, stop in. It's a great time. read more

Amazing place. My friend and I came in for an electric bike rental, and even though it was pouring rain, the owners made sure we had a wonderful time. The bikes are so easy to use and comfortable to ride. The town of Norfolk is a wonderful place to tour and explore if you're visiting from other places. I would 100% recommend this place to everyone who comes to visit! read more

These bikes were cool and fun. Great customer service. The staff were polite and educated us on how to use the bikes. Will definitely return! read more

2 months ago Stumbled into Pedego Norfolk because the store is located where our favorite coffee shop used to be when we had an apartment over here about a decade ago. That, plus the fact that 1) my wife had indicated some interest in eBikes, and 2) I'm pretty much into anything that has wheels and moves, had me curious. Plus which, in about 1962 I had a clapped-out Whizzer motorized bicycle, a lightly-modified Schwinn cruiser with no functional brakes and no clutch that could do about 35mph. You learned to Think Ahead on THAT bike. Anyway, I wound up deciding to buy the folding Pedego Latch as a birthday/Christmas/49th Anniversary surprise for my wife, to carry with us in our motorhome trips around the country. She liked it, and I did too, but eventually we decided to get something else. Amy, who owns the store with her hubs and ace mechanic Kevin, took it back and we got my wife a white Interceptor (an aggressive name for a rather chill cruiser bike) AND a red City Commuter for me! Also, a Thule X2 carrier to transport them. Their after-sale service has been exceptional; when both bikes proved to have minor issues that neither they nor we caught at delivery, Kevin drove 55 miles to our house in Williamsburg at night in the rain, fixed my bike's headlight, spent several hours chasing down and finding a glitch in my wife's bike's Pedal Assist function, took the bike back with him and, a day later, Amy arrived back at our house with a brand-new Interceptor for my wife! Since then I've been on three or four group rides of about 35 miles each led by Amy and some helpers that have been great fun. My bike is now getting its free 200-mile checkover. And I bought an Element, just for grins, for trail and beach riding. It's a blast! Great products, great people, great service. Service, in fact, beyond anything I've experienced on anything, anywhere. Hello Fun, indeed! read more

Poor customer service. Wasted 2 hours driving there to find they are not people of there word! They tell you one thing on the phone and change their mind when you arrive. Poor communication amongst staff. read more

The best time!! I took my son and nephew out by MacArthur and walked into this contemporary bike store that had electric bikes. None of us had ever been on an electric bike before. Amy was super nice and patient showing us the controls and how the bike balanced and rode. We took the Elizabeth River Trail out for about an hour. The max speed we got the bikes was 21 on the speedometer on the side. It was soooooooo much fun! Highly recommend and will be going back!!!! read more

Just got done renting a bike from here...I couldn't be happier, the price was great, the bike was incredible and the service was top notch! Will be coming back here soon. read more

This was our first time riding an electric bike. Amy was super helpful and knowledgable. Amy gave us a lesson on how to ride and control the bike and told us sole good spots to visit in the area. I would definitely ride/rent through them again. The bikes were clean and well maintained like new. Thanks so much Amy.. read more

What excellent ambassadors Kevin and Amy Oliver are for the city of Norfolk and its entire cycling community! My husband and I stuck our heads in the door of Pedego Norfolk one recent afternoon while we were shopping downtown, and 30 minutes later we emerged from the shop with ear-to-ear smiles, maps of the city, a colorful t-shirt, and an invitation to attend a local cycling-theatre performance followed by an evening group Glow Ride through the downtown area of the city. We accepted their invitation, they provided us with a rental Pedego, and off we went to enjoy the evening in Norfolk! A wonderful memory that wouldn't have happened without Pedego Norfolk steering us in the right direction! read more