I started going to this place 2 years ago, it was recommended by a friend who highly recommended…read morethis business for rebuild, new build, tune-ups, purchases both new and old, accessories and great deals. I take all of my family bicycles to this business. Great workmanship and prices and of course, great conversation. The one thing that sets this place apart is when you take a walk outside to see their collection of bicycles it is hard to imagine they take an old bike and turn it into something spectacular until you see the finished results. Craftsmanship and a love for their craft set this place apart.

Look no further for all your bike repair/modification needs! I never leave this gem of an…read moreestablishment with anything less than satisfaction and a smile. From getting a basket added to a bike to a full tune-up leaving a beat-up garage sale find looking brand new, Andrew and his staff really know what they're doing. And if you have the pleasure of meeting Andrew yourself, he is just incredible! So kind and patient, even gave me a whole tutorial outside on how to change gears appropriately, and how to disassemble and reassemble my bike for traveling and storage purposes.

I recently needed to get a new bicycle and had been looking to take a test drive on an Electra. I…read moresaw East Coast was an Electra dealer and decided to stop in on a whim, no intention of buying a bike, to do some in-person research. The staff was super friendly, asked what I was looking for in a ride and actually steered me toward a Trek. I test drove the bike I came to try then the Trek and was really impressed with the Trek's ride. And, speaking of test drives, they have a test track (just around the block) that does a good job of giving you a good test drive--it had a little slope to experience gearshifts, potholes to test the suspension, and was scenic to boot. I liked the Trek's ride so much so, that I paid for that model and the necessary extra equipment (kick stand, back bike rack for panniers) right on the spot. They even installed the kickstand and the rack for me while I went home to get my bike rack and my wife who also tried and purchased a Trek for herself. And, while I paid more than the bicycle I'd originally come to try out, I am sublimely happy with my choice. I've ridden four out of seven days this last week and am loving this new cycle. That kind of service adds a value I can't even begin to put a price tag on. In short, they're not at all pushy, they listened to what I wanted to do with the bike (exercise, cycle to the grocery store) fitted my bike to me perfectly, and their service team was incredible. Love this shop!

I went to this shop with a cheap hardtail mountain bike for a tune up, not a smart ass line of…read moreinsults from an overweight middle aged prick. I knew what kind of bike it was. I knew the deal, I bought it basically to destroy and have fun doing it. These guys were so rude and insulting I don't even want to go back for the bike. They had a terrible selection of bike and zero parts and with the attitudes of the staff it's amazing they're open. If I could give negative stars I would. If this guy had spoken that way to a younger me it wouldn't have ended with a bad review. Go to the ReCycle Factory down Colley by ODU, they're actually friendly non-judgmental And they have an actual selection of bikes and hardware.

I purchased two bikes from this shop (Surly and All City). The knowledge of the staff (Brian) is…read moreextensive and they know what adjustments or modifications are needed to have the perfect fit. They carry all Surly accessories. Kark the owner makes you feel you're the only customer that matters. The shop has access to All-City and Surly bikes. And I'm not even from the area!! I'm was visiting from Maryland and made two trips for my daughter's softball tournament. Only thing they could do better is be closer to my home in Maryland!

I wanted something more than a bike from Walmart that would fall apart in a year. They were very…read morehelpful and have a great selection. I love my new Sun brand bike

I brought my bike in that I bought online to have them do a tune up on it because I didn't feel…read moreconfident with how well I put it together. I had called to set up an appointment on Wednesday before thanksgiving and I was able to drop it off that day and picked it up the following friday, which is really fast service. The guys I spoke with were very knowledgeable and professional and didn't upsell me anything. When I got the bike back on friday, they were honest with me about what they did. I'm not an avid bicycler, I'm merely starting out. Even though this shop is across town for me, I will still be taking my bike there from now on.

Shopping for a new bike for my grandson's birthday. Brandon was very helpful and went the extra…read moremile to make sure we got the right bike. Great experience and excellent customer service. Thanks Brandon!

I don't usually write reviews but feel I have to share my experience. I would not recommend this…read moreshop. The repair guy I worked with was incredible rude. Feel like they are trying to weed out the cost conscious riders who don't want to upgrade absolutely everything they recommend, while catering to anyone who wants to drop 1k for a simple repair.

This was my first time using freedom bike. I had a tuneup done on a bike that was given to me…read more There had been a couple small things that had been missed in the tuneup nothing major, when I pointed this out there was no excuse made. There was no arguing or hesitation. They immediately on the spot remedy the situation above and beyond what was expected. I'll be a customer for life. Everybody makes mistakes It's how you handle them that matters and they handled it professionally. They earned a lot of respect from me.

Every single employee in this shop goes above and beyond being helpful and informative. We came to…read morethis shop after being snubbed by the C word shop years ago and have never looked back. We love the fact that we can bring our son's bike back in for an up-grade/ trade-in, as well as my husband's, and they are more than willing to assist. I am "gearing -up" to bring my Specialized oldie-but-goodie in for a complete make-over, because I just can't part with the old gal. Every positive visit to Trek has been learning about inventory and exploring bikes and merchandise at our leisure with no sales pressure, whereas the "neighboring store," told my four year old to "get off of that bike," and those jerks lost 3 sales unbeknownst to them. Customer service is key. Trek bikes is the best in Virginia Beach, as well as any shop we have visited in any state we have traveled. We are life TREKKIES! Thank you so much!

Walked in to to trek ready to buy looked at bikes and then stood in line for about 15 minutes…read more There was a salesperson helping another couple and a young man at the register. No other customers were in the store at no point did either acknowledge our existence let alone say " we'll be with you". I went up to cashier and said "we want to buy a bike can you help us" he says no but he could talk about the bikes. The salesperson heard us but said nothing to us. We walked put went across the street to Contes bike shop and bought a bike. Basic customer service. Acknowledge people. We're are a middle age couple with a teen. You missed out

My six-year old bike needed a lot of work and and after I considered purchasing a new one...still…read moremight...I dropped it off here for new tires, a new chain, pedals and a general tune up and now I'm less eager to upgrade. The gentlemen here are great to deal with and committed to quality service and work. Highly recommend!

Highly recommend SCAT bikes. They didn't have any children's bikes in stock when we went to look…read morebut they still helped us figure out what size to get our daughter and even gave us suggestions on where to find one for her. They then patiently helped me try a bunch of different bikes. The staff answered all my questions and even held on to the bike I purchased for myself until we could come back with a bike rack. They adjusted everything and even came out when we were struggling to set up the bike rack properly. Each time we stopped by other clients came in for repairs and advice and the staff were very responsive.

Gordon is THE best in the business. He restored my 1984 Pinarello, including new paint, decals and…read morewheel rebuild at a reasonable price. The paint is flawless - better than when I bought the bike new

I can't say enough! What a fantastic shop! Our bikes needed major overhauls. My husband and I have…read moreDahon folding bikes. We currently live on a boat, traveling the Intracoastal Waterway. A few months ago our bikes spent a night in the water, after blowing off a dock. Gordon and his team took our bikes right away. Gordon provided a lot of education about how to keep our bikes in great shape. We feel as if we have new bikes. They are in tiptop shape, a joy to ride. The shop also had replacement tubes in stock. That is rare and wonderful. If you are in search for a bike or need one maintained or repaired, I highly recommend Cycle Classics on High Street