I wear computer glasses for work and hadn't replaced them in over 10 years, so I felt it was…read morefinally time to use my vision benefits for new glasses by the end of the year. I came glasses shopping here in late December after shopping at least 5 different glasses retailers around the area that accept VSP insurance. I was having a hard time finding retailers with frame selection in the $100-200 range, many had frames that were much higher in cost. My experiences shopping at other retailers were either with staff that didn't seem interested in helping, or were blatantly trying to upsell more expensive frames and lenses. After an exhausting and last-minute search, I came here and was immediately welcomed by friendly staff who were more than happy to assist in picking out glasses that might look good, despite how busy the end of year rush was. They were really helpful and patient while I went back and forth between a bunch of pairs, and helped me pick out a pair I was happy with that was within my budget. They got my order placed that day. They were ready within the estimated window and the pickup process was easy and I was on my way. Very happy with my new glasses! Would recommend shopping here if you like having a little assistance and if friendly, no-pressure service is important to you!

Rachel and Autumn are the best! I was caught in a jam without contacts for a wedding this weekend…read moreand they helped me out! I couldn't be more grateful, highly recommend!

Great staff that are all very kind and helpful. I went in for a routine eye exam + new pair of…read moreglasses. Muriel was very patient with me throughout the process of trying to find the right pair of glasses! 100% recommend new optix!

My sister recommended this place to me and I'm glad she did. It's been years since my last eye exam…read moreso I scheduled a comprehensive exam online- very easy to navigate and schedule and had plenty of time slots throughout the week. Dr Thai and the rest of the staff was very nice and professional and they walked me through the entire process making sure I was comfortable with all the new information. I was even able to purchase my first frames in the shop. They had lots of options to choose from and very helpful with what works best for me.

I've been to Total Vision before but went to the TierraSanta location last time. That was a…read moreheadache and a half, so I'm not going to lie, I came in hesitant. Let me start by saying I had no reason to. This location is nothing like the other. The doctors were great at both locations, but Sports Arena was still better by a landslide. The tech in the beginning was so nice and funny and made the whole start of it easy, even relaxed. I was able to redo my Neurovision test, which I needed for my BVD, binocular vision dysfunction. If you don't know what that is, they explain it well and walk you through your options of treatment, and it's worth it. My motion sickness is finally gone after having it my whole life. Back to the doctor, she was kind and thorough. She made sure I was getting what I needed and gave me options. My insurance covers prism lenses for BVD but not Neurolenses. I've used Neurolenses last time, and they help amazingly, but I wanted to see if the ones my insurance covered would work, so she worked up the numbers for both in case I needed to come back to switch out for the Neurolenses. When she brought me to the front to be helped with getting glasses and going over my insurance with the next person, they both reassured me that if the prisms didn't work, I could bring back my glasses, and the amount I paid would be put towards the other lenses. That was a relief. The gentleman in the front who helped me also helped my husband that day, and he was amazing. He had a freeing vibe that was all his own, and he knew how to read exactly what you wanted. They being frames to you so you don't have to wander. It was a nice surprise to be catered to like that. He made it fun, and the few pieces of feedback given, he took to heart and redirected exactly to what you needed. He found my favorite pair of frames I've ever had. I've gone back and forth from metal to plastic but almost always doing black. Without knowing it, he grabbed a clear pink pair I was eyeing from across the room like he was reading my mind. I'm in love with them. They're the best-fitting glasses I've ever had, which is saying a lot since I have a small head, and most fall off. I've had to get kids' glasses in the past. These were kids' glasses, and they were perfect. He did amazing. Best yet, he did his magic all over again with my husband and got him a pair of frames he loves that he normally would never go for. My husband is a brow glasses guy. This time, with the help of this gentleman and a lot of convincing from his wife, he tried a full frame and loves it. They know what they're doing here. We'll definitely be returning!

I came here to use my insurance benefits and get some glasses before the end of the year. I was…read moreenticed by all of the positive reviews and ease of scheduling appointments online as well as all of the availability they had. They greet you when you come in and provide a nice waiting area. I got my eye exam from Dr. Korrin Goode and she was wonderful. She was thorough and efficient and also specialized in my eye condition. Ian helped me pick out my frames. His approach is what made me feel comfortable because I told him I didn't want to spend much just was looking to use my insurance benefits and he guided me to the right pair of frames. At first I thought they only offered high end designer frames but then I realized that they really do have a pair of frames for just about everybody. I went in to pick up my glasses and Ian told me they were having a promotion and I decided to get another pair since I had just broke my glasses a couple days prior and needed a new casual pair. Ian even offered to repair my old glasses. Overall I see why Total Vision Sports Arena is known for its 5 star reputation. Wonderful experience.

I've been meaning to write this but noticing my lens coating peeling again, that finally motivate…read moreme to do so. I used this shop from 2022 for about two years (exams + glasses). Maybe they've improved since, but I gave up after the 2nd year. Both pairs of glasses I bought from them had the coating start peeling after ~1 year. I've attached a photo so you can see. If you replace glasses yearly, you might not care; otherwise it's frustrating. The doctor was fine; no complaints there. My issue is with the glasses they sell.

I am a pianist and getting the right prescription to read music at the piano is tricky. Dr Dana…read moreHuth always finds the perfect lenses and I never ever have problems. He's a very kind and detailed optometrist. I recommend him highly

went in to get my lens put back in my frame and the young man was very helpful... he took about 5…read moreminutes and put new screws in and when I asked how much he would not take any money... I would recommend!!

TLDR: The glasses I got here are the best fitting pair of glasses I've gotten since I first started…read morewearing them almost 20 years ago! I cannot believe I've been wearing ill-fitting glasses for so long when Eleven Optical has been around. If you've got a low nose bridge, almost everything here will fit you so much better than brands that allegedly have low nose bridge styles but they still slide down (coughWarbyParkercough). I also don't really know what style of frames suit my face shape the best, but the super helpful staff here were able to point me in the right direction. Super quick turnaround time as well - I went on a Sunday and had them by Tuesday, but that's only because I needed the 1.67 index lenses which take a little longer and they're closed on Mondays. I think most prescriptions they can turn around within a day, which is amazing. On pick up day, I was able to get my frames adjusted to fit my face. As I understand it, they make as many adjustments as you need if you bring your glasses in. The only minor con is that the parking lot here is the size of a booger, but I was still able to find parking both times. I'll never get glasses anywhere else again!

So caring and professional. I had something in my eye that was very uncomfortable. They saw me…read morewithin a few hours and diagnosed the problem. We are so fortunate to have such a genuine, knowledgeable provider in the village.

It's been great working with Dr Justin Nguyen! He's incredibly thoughtful, professional and…read morepatient! He spent a lot of time helping me understand my prescription, answering all my questions about lasik, and setting me up with new contacts that were more comfortable! I appreciate how much he cares for his patients by helping me find rebates for contacts to try and maximize the best savings!

I lost my glasses and realized I hadn't been to an eye doctor since moving to California from…read moreBoston... so it had been a MINUTE. I found Envision through my vision insurance and honestly just picked them from a list, and I'm SO glad I did. First of all, booking was EASY PEASY. I am lazy when it comes to anything that feels unnecessarily complicated, and they made everything so simple. I booked online, uploaded my information seamlessly, and they had appointments available really quickly. Then I walked in and was like... okayyyy, this place is COOL. Everything is so modern and high-tech. High-tech to the tech gods! The office is super cute, the vibes are immaculate, and EVERYONE was so sweet -- reception, assistants, doctors, everyone. Customer service in San Diego can be hit or miss, but this place? 10/10. Bonus: I brought my little dog with me and they were completely dog-friendly and told me she could stay out with me. That alone made me love them even more. They also have the CUTEST glasses. I basically walked out with everything I needed and was genuinely so happy with the whole experience. Parking can be a little tight because of the location, but that's literally my only note. I randomly chose this place with no personal recommendation, and somehow ended up finding my new eye doctor. I'll definitely be keeping Envision as my provider. 10/10 recommend!

Dr. Ordonez is very thorough and kind. She has great understanding of my situation with my dry eyes.read more

Great eye exam experience from start to finish at EyeWorld. Receptionist was helpful and friendly…read moregetting me registered. Then I received top notch service from Dr. Beack, whose warm patient demeanor matched her high level of optical expertise (good role model for the intern who I gladly authorized to observe our session). I felt comfortable and calm the entire time, and left with no charge and my new prescription copy in hand. Excellent choice for your eye are needs

Excellent Communication 4 sure! 13 days from start to finish…read more Wide array of frames and price points for every budget. My insurance pays $200 annually for new lenses and frames. I , therefore, was out-of-pocket zero dollars, which is exactly how I like it. I'm 70 years old and for the first time I'm actually wearing glasses, can't believe it, never needed them B 4. I did not even know I was wearing them several hours later when I arrived home. No need for sunglasses, these seem to do just fine. Driving with them makes the colors I see more vivid and crisp. So color me happy!!!! Easy parking and helpful staff, so courteous and patient with this old man. I shall return annually 4 sure.

Wonderful staff and Dr. White is one of the best and kindest optometrists i have had in San…read moreDiego... I live in Hillcrest where there are many optometrists, but its worth a drive up to Kearny Mesa for the quality of care i have received here... thanks!

It took a couple of different Optometry offices before I found Complete Family Vision Care, and…read morewe've been coming here since. A plus for me is that it's close to my workplace, they accept my insurance, and the staff is nice. Dr. Mannen is great! He is very knowledgeable and thoroughly explains all the different tests that were done and the results. He is very personable. My kids enjoy the convos they have with Dr. Mannen during their annual visit. I highly recommend coming here if you're looking for a new Optometrist.

Stephen and the team at Optom Eyes are very responsive, knowledgeable, and helpful. They have a…read moregreat selection of frames, including larger sizes for my husband. Stephen has gone above and beyond his line of calling to educate us on the prescription and has made every effort to help get the right prescription that will allow for getting through the day to day with clear vision. We cannot recommend him enough and he is a true expert in this area of work.

They charged me full price on my contact lenses because they didn't apply my insurance coverage…read more And when I called them to ask them about it ( btw, they don't reply to voice mail so make sure you keep calling until someone picks up), they blamed me on not telling them that I've insurance. And I clammily told the that I've been with them for five years, they should have a record in front of them. And I asked him if they charge everybody full price without checking their insurance, and wait for angry customers to call back?...He went silent, put me on hold, and told me later that I'm lucky that they are able to claim my insurance after my purchase. I have also gotten two pair of glasses from them and they both had problem and I need them to redo them...and again, the customer service is hit or miss. So I guess this is it. Bye Felicia!