Great work environment. I came in on a Saturday & was greeted by every Associate working this day…read more They were funny, welcoming, and friendly. The service was quick and the Doctor was very informative with my eye exam update. I always liked this location due to the area (tons of shopping) and the service. They have a huge parking lot. This area is very clean and well organized. I love they have the buy 2 for $89 deal. Very good option since I get 2 pair a year!!! I had no issues with my appointment and or pick up even with the delay due to snow storm. Very good store overall. The ladies were very great!

I scheduled an eye exam for contacts and that process was really easy. When I showed up, everything…read morewent really smoothly. Unfortunately, they didn't have contacts in my prescription in the store, so they ordered some trials for me. The doctor decided to order me two trial pairs of contacts: one that was cheaper but was only close to my actual prescription, and one that is much more expensive but would be my actual prescription. Strangely, at the time of my appointment, they gave me a pair of contacts, each from different brands, neither of which was my correct prescription. Both of my trial pairs arrived around the same time, so I picked them up together. It turned out that one of the contacts ordered for me (the left contact from the more expensive brand) was entirely the wrong prescription and didn't work for me at all. I ended up having to wear the left contact from the cheaper brand and the right contact from the more expensive brand. The next week, they called me to let me know that another pur of trial contacts had arrived, which surprised me. I went in and it was a new pair of the expensive brand, both different prescriptions (power AND astigmatism correction) than the other pair from that brand. None of the trials worked particularly well, so I called them again to make another appt. Again, that process was super quick and easy and everyone I talked to throughout the process was super helpful. I haven't had that follow-up appointment yet, so I may update this later. But for now, I'm mostly happily with my experience here and would recommend them to other people. Edit: I had my follow-up appointment for my contacts. The doctor cleared up the mistake with my trial contacts and ordered a couple more to try to find something that works well for me (because my astigmatism is super high and my eyes are picky, not because she did anything wrong the first time). I was not charged for the follow-up contact lens appointment. Overall still very happy with this place.

I went to the Eyemart in Midlothian yesterday, July 14th. And oh my goodness not sure how I never…read moreknew about this place before! Exceptional customer service, they make you feel like home. Professional and very quick. I could not believe my glasses were ready in less than an hour!!! I got a pair of tinted sunglasses and a pair of regular glasses. Using my insurance I got the second pair for free! Totally recommend them. Not sure about other locations but the Midlothian one is awesome! I'm telling you and everyone I know. They have their own in-house laboratory. Oh, and they give this super cool glasses case that's so easy to open and close. I got a Michael Kors frame for under $130 that my insurance covered, and it came in this beautiful case with 2 years warranty. Million stars!!

This location has an eye doctor next door who took me in immediately for an exam. In an hour and a…read morehalf, literally on my lunch break, I got an eye exam and two new pair of glasses. This place is a life saver and glasses are super reasonably priced. I spent just over 200 on two pairs and exam without insurance. Definitely recommend

I ordered prescription sunglasses and after wearing them for about 2 months I realized one of the…read morelenses is not set correctly in the frame. I returned to the store and was assisted by the rudest, most condescending person I have ever met. She basically refused to fix the issue and told me my prescription was thick and that caused the issue. BTW I have another pair of prescription sunglasses and there is no issue. I had much better quality and service at Costco optical for half the price! Do not go to Lens Crafters unless you want poor quality, rude service and high prices!

Young staff worker was highly rude, as if I was less than her! Horrible establishment and will Not…read morebe back!!! I'm sure her name was (7), horrible customer service...

I've loved being a patient at Grove Eye Care. You know how everyone has a doctor visit they're kind…read moreof afraid of? Eye doctors used to be that for me, but after my experience with Grove Eye Care, I feel much more confident and relaxed. I had my first visit back in 2023. I was looking to start wearing contacts and to get a new glasses prescription. Booking an appointment was easy. My first visit is a bit of a blur since it's been over a year, but I did have main takeaways. Whoever it was that guided me in how to put on contacts was the kindest and most encouraging person I've met. In my experience, a lot of eye doctor visits have involved inpatient people (I can understand because I would feel inpatient hearing the same six letters over and over again). I did not feel this way with my contact teacher. She was there to support me and made me feel welcome. I highly recommend getting contacts here. The contact experience involves getting the right prescription for you with a doctor, learning how to put them on, getting trials for a week, then returning to see if you'd like to order them. I have VSP which helped with the cost and have enjoyed the Bausch and Lomb Infuse 1-Day contacts. As for eye exams themselves, on an annual check-up this week, I did have a more impatient examiner, who didn't really explain all the machines to me which I didn't mind as much because I felt more confident, but had wished she told me when bright lights were flashing. They have a machine you can pay extra for so you don't need to get your eyes dilated which is nice. My first examiner in 2023 did explain everything. I think you just need to ask. My doctor is Dr. Schwartz. She helped me with my contact journey as well as treating headaches and dry eyes. She's very direct and to the point and can answer any questions you may have. I've enjoyed having her as my doctor. During my visit this week, I explored possibly purchasing new glasses/lenses at the shop section. It was a bit out of my price range, but do know you can get your prescription for free and if you need the distance of your eyes it's a $10 charge. If you're feeling uneasy about eye doctors, this is a great place to feel more confident and comfortable with them. The parking is easy here with a lot out front. It's near Carytown. And there is a gender neutral single stall for bathrooms. I highly recommend.

Everyone is so kind here, and my appointments go super quick without feeling rushed. (No waiting on…read morethe doctor for ages!) I appreciate how the doctor shows you the scans of your eyes and explains the different things he's looking for and why. Have been seeing Dr. Levy for years but he recently retired. Now seeing Dr. Wong and still getting the same great service!

One of the best optical experiences I've had! So first, a few things to know. When scheduling a…read morevision appointment with the eye Dr you enter from the external entrance, as you cannot get to it from inside the store. Seems strange right, but it's because the Dr is independent of Target, and basically rents the space. Anyway, appointment with Dr. Mauro and her staff was great. Everyone was very friendly, fast, and efficient. No one likes being dilated ever, but she made the experience easy and I didn't even tear up too bad haha. The front desk staff were great as well, so I recommend anyone to make an appointment. Only downside is you can't use your Target Redcard on this side for the vision exam, again because they're independent. No biggie though, but just good to know. You can also book your appointment online, which I love! So after the vision exam, left out and walked down the sidewalk to the main entrance of Target to get to the Optical side where I can get glasses or contacts. The staff in this portion are Target employees, were very fun and friendly, and I enjoyed them trying on glasses with me and just making it a great environment! You CAN use your Target Redcard in this section, which was awesome! The promotions they had were great, but in my case was better to go through my insurance. Either way it was honestly the most affordable place I've purchased glasses in the 10+ years I've been in the market. It was less than $100 out the door with designer frames, but I did add on the protection package, which put it slightly over. The nice thing is the return policy is generous, and the discount for 3 months after your purchase. Do yourself a favor, and just go!

Emily was great and very patient with me. I'm old and it took a while and she was wonderful!…read moreThe glasses look great and the prescription sunglasses are a lifesaver!

We had such a pleasant experience at Midlothian Optometric Center last week and I wanted to make…read moresure to leave a review. We had to schedule an eye exam for my mom, who has Alzheimer's, as she's lost her glasses and we've been unable to refill them on a pretty old prescription. All of the employees and Dr. Bennett were so pleasant, patient and caring in dealing with us! It can be very difficult finding providers who are caring and patient, but I was blown away by how easy they made it and the care they showed my mom.

You will not get a more thorough eye exam than the one you'll get from Dr. Also. Most of her office…read morestaff is friendly, except for one lady that tents to be really rude on the phone. Nice selection of frames but a little on the pricey side. Been seeing her for years, but I think next time I may go the route of mail-order frames with a prescription from her to stretch my bucks a lot further. My entire family sees her now and we all live more than 40 minutes away. Dr. Alsop is THAT awesome!

Everyone here is amazing! Every doctor takes the time to explain things and is so professional. The…read morestaff are always so helpful the front desk always greets you with a smile. I Highly recommend.

I had a wonderful visit with Dr. Poling. However, when I went to order my glasses, it was an…read moreentirely different experience. The optical tech helped me pick out a pair of sunglasses. I chose a pair of Costas. They were very expensive, but I was excited to invest in a nice pair of sunglasses. After I was fitted for them, I went back several weeks later to pick them up. I had ordered progressive lenses so that I could read and see far away. The transition of closer to far away was not good, and I could not see to read at all with them. The tech was very nice and said that she would order a new pair and have the lenses adjusted. When I went back the second time, then I could see to read, but could not see far away. The tech became very frustrated and walked away when I told her that I still could not see. She sent a different tech over to help me who said they would refund me for my glasses. I told her that I didn't want to be refunded, I just wanted to be able to see clearly out of the glasses that I was paying so much money for. She escorted me to the front, and I asked her why she was not offering me other alternatives for glasses that might work better with progressive lenses. She was dismissive and told me that she could not help me. If there are certain styles of glasses that do not work with progressive lenses, I should've been told that up front. I also expected a much higher level of customer service to try and find a pair that would work for me. I felt blamed, dismissed, and disrespected. I will not be going back. I called a few days later to speak to the office manager to share my experience and no one returned my call.

Walked by this store 100 times and didn't realize they did eye exams…read more Made a next day appointment and saw an optometrist. Quick and easy. They have a huge selection of glasses a lot for less than $100. Everyone is very kind and knowledgeable.

60 Days... No response, no attempt to make it right. I've spent thousands at WB over the years…read more This really shows you what they're made of.