I went to the optometrist(Dr.Tabe) side for my 1 year update & I was definitely in awe with the knowledge the doc talked to me about when it came to my vision , she was very mindful to all the questions I asked or statements I put out.... The assistant nurse (Ms. Brenda) was very nice & respectful.. I learned so much from both ladies .. I was also caught off guard when the doc ask "how young are you?" I haven't heard that in a while for that I am young in the face but not in age quite anymore LOL. That made me smile all day I will go back to see them.. 4 stars because of wait time.. I was scheduled 1030am & didn't leave until 1 .. NOT SURE HOW THEY ARE STRUCTURED, but in all the wait was well worth it for me since I was off for the day! read more

Tbis was my second,, and "second chance" isn't for my annual eye exam.. My appointment was for 4:30pm. I was at my appointment on time, before 4:30pm actually.  I waited no less that 25 minutes before I was acknowledged.  No one was at the reception desk, but I could hear two people talking. I sat and waited. Two people entered the office, both worked there. One sat at the front desk and the other was apparantly a tech of some sort. After completing paperwork, I was escorted to a small room for pre-screening. My screening exam was interrupted so that an exam room for a different patient could be set up. Once that resumed and then was complete, I was again made to wait in the hallway. By now it was 5:30pm. I was given an excuse that some little children were there and that is what was taking time. Those little children arrived well after I was there, during my screeningexam, in fact.  Because of time constraints I had no choice but to leave early. When I left I said I was leaving and neither of the two employees up front said 1 word to me. I know Dr Tabe is a capable doctor, but the last time I was there, I was there for over 3 hours! That was unacceptable.  I also understand during these covid times that staffing is a problem for many establishments.  I have NEVER had this type of experience at any provider.  I will not be returning or rescheduling anything there. read more

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My mom is in hospice at a nursing home and impossible to transport in her condition...Her glasses broke and her only pleasure is watching tv. Kathy at this location went above and beyond to get her lenses into a new set of frames. Other places made excuses, Kathy makes miracles. HIGHLY recommended for any issues and needs.. Thank you Kathy! read more

I went yesterday they didn't have the right glasses I picked out didn't seem know nothing when asked an very rude staff very unprofessional an with 2 staff saying they didn't know was like OK I'll go to another location giving my son purple glasses he is Boy you know Trash service. read more

Don't go cheap with your eyes!!! Last year I went to this Pearle Vision for the first time. I took my prescription to this...well anyway...you see where i am. I wanted cool glasses. My extra over the top eye doctor didn't have cool frames and they cost so much. I tried to get cool and got these purple glasses I love....Lenses all scratched and the arm fell off in just over a year. They said "sorry, we can sell you another pair". My glasses from my over the top doctor are 3.5 years old...still perfect...oh and the ones he sold me 5.5 years ago...like new. So the lesson...DON'T BE CHEAP WITH YOUR EYES. I told them to keep their replaced offer. Putting my old ones back on and keeping it moving. No more Pearle Vision for me! read more

The optometrist next door is absolutely great. This place is horrible. I was acknowledged the moment I walked through the door, but decent customer service stops there. The woman I spoke to was rude and unhelpful. I planned on shopping around a bit to find a pair of glasses I really liked for the best price and I told her that upfront. I also requested that she measure my PD as a friend of mine recommended a place in Carytown that requires you to bring them that measurement. She explained that that measurement is taken as a 'professional courtesy' and when I asked who might provide me with it, she said no one would if I wasn't buying glasses from them. As I've never bought glasses before, I didn't really know what I was asking, so such an explanation was welcome-- however, the delivery was incredibly rude and short tempered; she treated me like an idiot, and I could feel her looking down her nose at me, as if such a request meant I could never possibly afford one of the pairs of Coach/Prada/Burberry glasses lining the walls. Which brings me to my next point-- the selection. They certainly offer a range of well known designers, but all the frames are horrible. Even the ones that are in style are adorned with the tackiest temple detail I've ever seen-- fake diamonds, stripes of color, pieces of metal, and the like. I couldn't find a single pair of simple, elegant, trendy frames. Seriously, go somewhere else. This place thinks they're way cooler than they are. read more

Came here to pick up my contact lenses and when i walked in i wasn't even aknowledged. The only person in there was dealing with another customer, he gave me a glance and said nothing to me not even a "be right with you sir" but continued to talk to the customer about things that were clearly not work related. I was ok acting like i was browsing for a while until i got tired of waiting and stared him down, then he came over with a super uppity attitude, finally got my boxes and left. There was a woman in there the last time i came in who was super helpful 3 stars for her minus 1 star for the man. The optometrist next door is 5 stars though. Only come here for convenience because the guy next door is fun and professional. The variety of frames here are not great read more

I was in no way impressed with this location of Pearle Vision. When I walked in, no one acknowledged me; one worker glanced at me like I was a bother. Of course, it was a Friday afternoon and everyone loves the weekend, but it was at least 2 hours before closing. Since no one acknowledged me, I started browsing on my own. I didn't find the frame selection to be very extensive. When the optician/clerk finally walked over, she was so lethargic, I was wondering if she was sleepwalking. She really had one nonchalant, unhelpful attitude. I asked her to assist me in finding some brown, tortoise shell, plastic frames. She brought me one pair of brown and a purple (yes, purple with some bling on the handle). At this point, my intuition told me to flee, and that is exactly what I did. I went somewhere else to purchase my glasses. Skimpy frame selection + nonchalant employee(s) = GO SOMEWHERE ELSE. read more

This place is really awesome they are so helpful! I was greeted as soon as I walked in and they let me know someone would be with me shortly to help me. I was given so much useful information and I love my glasses! Very happy with my experience! read more

I just needed a nose piece for my sunglasses. They hooked me up and were very friendly. I'd definitely go back.

Groupon not accepted with other deals. Pushy misleading salespeople, will never return here after I pick up my grossly overpriced pair.

Dr. Dham is a wonderful optometrist, took her time and explained all procedures, not a long wait to see her. I have always purchased my glasses and contacts through this location, very helpful and friendly. The selection of frames is great and they usually have the buy one get one special along with free finance. read more

Came here very resistant to spend my hard earned money on new glasses. I've had my current pair for at least 5 years. I was blown away at my experience here to say the least! I left feeling as though I should get a new pair of glasses every few months at least from now on. You can't bet their selection and price. Also, as an added bonus the service was top notch. I felt like I was a VIP from the moment I walked in to the moment I was complimented on my new glasses at the club ! Many points made me give this store a 5 star review. I was acknowledged and rapport was built right away. The amazing optician explained and then measured my pupillary distance with her expertise. She must have known I wad timid and nervous about having a ruler so close to my beautiful face that I work so hard to maintain my look. She explained it step by step. Even explained what shape frames would bring out my best facial features. She then explained the features and benefits of each frame I liked. She did this all with fluid and grace. I've never had this type of treatment at any store in Carytown or Tysons Corner where I am a regular big spender of only the finest in fashion wear. The manager of the store was very professional and truly had a grasp on how to treat me with the utmost quality in customer service. She deserves only the best in her annual review I am sure. I was so excited by my experience I just had to whip out my new iPhone and group text all of my friends to send them.over to this fine establishment of optical bliss. read more