DANGER: They use expired lenses and commit insurance fraud!…read more"DO NOT GO HERE. I visited Opticare Vision Center on Jan 12, 2026. The staff fitted me with trial lenses that expired in JULY 2023 -- over 2.5 years ago! This is a massive safety violation. When I caught this error and asked for a refund of my $110 fee or to speak with the doctor, the administrator refused and pointed me to the door. I had to ask them to call the police to document this medical negligence. I never even saw the doctor to discuss this error, yet they still charged my VSP insurance, stealing my benefits for the entire year. This place is dangerous, unprofessional, and fraudulent. I have photos of the expired packaging and my receipt as proof. If you value your eye health, find a different clinic!"

Great experience!!! Very nice staff. The doctor was very professional great bedside manner.read more

The absolute worst prescription glasses I have ever had in my life. The multifocals were…read moreincorrectly measured or created to where I have to hold my glasses about 1/2 inch above my nose to read anything. I paid over 1000.00 for an extra wide channel reading and did not get it. I will never come back to this doctor again! Even for distance, the diopter is incorrect and cause my eye vision to be unaligned and crooked. Never go here. That's my recommendation. That's my review.

very good glasses but the price is way higher but it was a nice place they were nice and i loved…read morethe glasses

Got LASIK here and it was easy as possible. No issues since and it's been 2 months. Nice doctors…read moreand follow ups are included in the price. I have had several family use them previously with no issues.

From the owner: Whether you're dealing with cloudy or obstructed vision, there are a number of reasons why having…read morelaser eye surgery may be the right option for you. When selecting an eye surgeon to rectify your situation, go to the doctor other doctors swear by at Midwest Eye Center: A Division of TriState Centers for Sight in Crestview Hills, KY. Each year thousands of patients across the greater Cincinnati, OH, area put their trust in Dr. James J. Sanitato and his staff to properly diagnose and treat their eye ailments. Specializing in laser eye surgery, Dr. Sanitato has more than 34 years of experience, providing him with the skills necessary to reverse the effects of a wide range of conditions. With thousands of successful cataract and laser vision procedures under his belt, patients can count on him to accurately address their cataracts, damaged corneas, and glaucoma diseases. He and his team of eye surgeons also provide treatments for: * Dry eyes * Pterygium removal * Punctal occlusion * Diabetic retinopathy * Macular degeneration This proven eye care center features the latest technology in the field, which allows them to offer an array of specialized procedures. They're proud to provide LASIK®, KAMRA™ inlay treatments, and selective laser trabeculoplasty (SLT). This talented team of eye doctors will work diligently to improve your vision by choosing the appropriate course of action that best fits your specific situation...

I had a great experience purchasing my new glasses. Melissa worked with me and was so helpful and…read morefun to work with. She actively helped me find the right frame for me. Actually the entire staff is very friendly and helpful. I will always go to Mando's for my eyewear needs.

If you want outstanding customer service, you definitely should visit Mando's. They went above and…read morebeyond to help find the right frame for me. What I wanted was not available in their office, but they didn't give up. We reviewed frames on-line and didn't stop in attempts to finding exactly what I was looking for. I would refer all my friends to Mando's.

There are plenty of doctor's to make sure you can get an appointment without a big wait, which is…read morehandy for busy people whose schedules fluctuate a lot. Additionally, the option to schedule online is fantastic! They also have a great selection of frames and helpful opticians and front office staff. The text reminder to change my contacts is also pretty handy, even for a 40+ year contact lens veteran like me.

This is always a great experience - the staff is always friendly and supportive. Whether I'm…read moregetting my glasses, contacts or routine eye exam I always feel well cared for by the Doctors!! They have a fantastic selection of frames and I never feel like I'm being sold something that looks unflattering on me.

When my contact lens prescription expired, I visited this doctor at the Wal Mart Vision Center. The…read morestaff was nice and the wait was not very long. I had an appointment, but I think you can walk in also. The doctor was personable and helpful. I had questions about some newer disposable lenses and he fully answered them. He wrote my prescription so that I could continue using the lens I currently wear or try the newer version.

Would give zero stars if I could. The staff at this office are completely unprofessional and refuse…read moreto take responsibility for their own mistakes. They called me several times to schedule an exam for my husband, and after I clearly stated I was not ready to pay for one, their representative assured me -- multiple times -- that he receives one FREE eye exam per year and there would be no bill. I made it very clear that if a bill came, I would not pay it. Of course, a bill did arrive. When I called to resolve it, I was told the call would be reviewed and even that they knew which employee made the promise. Instead of owning up to the misinformation, they sent the bill straight to collections. I later learned from my insurance company that Midwest Eye Center is not even in network. At one point the insurance we had...once covered this. I should have verified this myself and not taken them at their word -- I own that. But their staff repeatedly gave me incorrect information and failed to disclose something as important as being out of network. I have since removed both myself and my husband from their patient list. This office is careless, misleading, and refuses accountability. Save yourself the headache and find a provider that actually values honesty and patient trust.

Unfortunately I was not happy with my new pt visit. I was moved from room to room without anyone…read moreintroducing themselves or explaining anything. I went to several different rooms and no one said what were doing or what were checking. After 4 interactions and 4 separate rooms the Dr came in( I was assuming she was the Dr because she didn't say anything, she just seemed rushed and annoyed. Clicking away on the computer and couldn't find what she was looking for and kept hitting the red button on the wall to get a staff member to help---- I WILL NOT BE BACK

If I had written this review 2 years ago, it would have been 5 stars. The eye doctor I saw at that…read moretime was absolutely excellent...explained everything, answered questions, and had me try several kinds of contacts to see if a new type of lens might give me better vision. In the end, we didn't, but I really appreciated the doctor's time and efforts! When I made my appointment this year, I discovered that they had a new eye doctor. Okay, so I went in expecting the best. The staff was kind and friendly, same staff as before, but I was not happy with the optometrist at all. I filled out my personal information as always. I marked "no retinal imaging" on my sheet, as this is a money-making service they push, but I feel is unnecessary. When I went back to see the doc, she barely spoke to me. Not rude per se, but not friendly either. At one point in the exam, she said, "come with me." She had me put my face in a machine and seemed to do another test. Then she said "Okay, come back to the room." She nonchalantly said, "I saw a small scar on the back of your eye and I took a picture of it. We will charge it to your insurance." What? She didn't discuss this with me. If she had, I could have told her that the scar had been there for years. Didn't she look at my chart? Why didn't she ask me? Why didn't she tell me what she was doing or what she had noticed during the exam? I didn't know what the other machine was or what it did. Guess what? Insurance didn't pay for it, so a bill arrived at my house, which was for a test that I neither requested or gave my informed consent for. In the end, I did end up getting my written prescription for contact lenses...after having to specifically ask for it. I can see with my new contacts, but then it was the same prescription that I have worn for years, so that was a no-brainer. It's too bad. The old eye doc was really great. The staff was really great. The stars I gave are for the staff. They should actually get 5. The doc gets 0. The new eye doc that won't speak to her patients about their eyes or get their consent for procedures that she wants to do BEFORE she does them is why I will not return.

I was new to the Fort Mitchel area and needed a new eye doctor so I came here and love it! The…read morestaff was super helpful and friendly. Dr. Johnson was very kind and listened/took my concerns seriously. They also have a great selection of glasses to choose from! I will continue coming here!