Hands down the best customer service at this location!!…read moreAndrea and Dena are very helpful! Moving in and moving out we're seamless. They made the entire process and experience with CubeSmart a great one!! Clean facilities, climate controlled, highly recommended!!

I really love the staff!!! They helped me when I wasn't sure which size I needed by asking me what…read moreitems I would need storing and gave me a few options when I was still unsure they showed me the units and went in great detail about the facility and what they do to maintain everything.. I felt relief in knowing they go over and beyond to making sure I won't have any worries with storing there..Dena, Kimberly and Meagen were so friendly and personable that they actually converse with you and don't treat you just like another customer!! I'm happy I chose this location knowing if I did have any problems it will get handled..Definitely happy!!

This Public storage is very nice and clean, except for some dust on walls…read more App not working on front gate, but Roxxy was very helpful and friendly

Public Storage increased my monthly storage rate from **$60 to $157--a staggering 161.7%…read moreincrease**. This isn't a modest adjustment for inflation; it is an extraordinary increase imposed on an existing customer who already has his belongings stored at the facility and therefore faces significant inconvenience and expense simply to leave. As a **disabled U.S. Marine combat veteran**, I find this practice particularly troubling. In my view, exploiting an existing customer's circumstances to impose a price increase of this magnitude is **predatory, unreasonable, and fundamentally unfair**.

Horrible service. Extremely understaffed. This has to be one of the worst managed Cube Smarts I've…read moreever dealt with. If I could give it a rating of 0, I would. They don't honor their opening and closing hours, staff is rude and lazy. 10/10 would not recommend.

Although the staff is friendly, I can't sit on friendly. After paying $200 a month, for an indoor,…read moreClimate controlled storage, my furniture and possessions was ruined by rodents and water. The insurance you have to get, barely covers anything. And although they said it never has happened there before, no one is replacing my furniture or helping. It's basically, nothing they can do. So I have a new home, and no furniture. So if you don't have anything valuable, yes use this storage.

I just want to say that Awesome Customer Service. Kelly was and is extremely helpful and friendly…read more I looked at several storage places and decided to go here because of her.

Guardian self storage was a whole new ball game from customer service and satisfaction…read more Kelly helped me and was very communicative. There was not a time where she was like do this paperwork and stopped responding. She even gave me her number so if I needed to get in contact with her I can. She also is helpful with helping save and not making you feel pressured.

I'd give 6 stars if I could!…read more THE BEST customer service! Friendly, knowledgeable, and quick to respond. Great prices! It was so easy to book!

Very recently went under new management. Even prior, I would have recommended them, now I…read moredefinitely recommend them. They're easy to get in contact with and have good prices for non-climate and climate controlled. It feels secure while still being convenient to get into as a renter.

There are MANY storage rental places, so why choose this one? Two reasons, Lou and Vicki…read more.. I first rented a unit out of state, but completed my paperwork with them. They were more help than the store receiving the credit! After renting from a local competitor last year, I asked myself why did I do that after Lou and Vicki had been so helpful! The competitor has similar facilities, but MUCH more attitude. So, after needing more storage due to a move, I went back to Extra Space. Vicki even changed my contract the next day on a unit that was too small (my mistake). Why four and not five stars? I cannot access my account when out of the USA. This is a corporate decision and is not one that Lou and Vicky can control.

BE AWARE Extra Space will charge you hidden fees and not warn you about it. I was charged an…read moreadditional $120 without notice and they would not remove it. Plenty of units in the area. I'd recommend finding another one.

I am very impressed with Public Storage located at 2760 Brownstone Place. The Property Manager…read morethere Ms. Miriam is an amazing and absolutely outstanding professiona. She is a priceless asset to the Public Storage company. She always goes out of her way to help me and assist and keeps me abreast on all happenings of the property. Miriam maintains that her property is always clean and ensures the upkeep of the property is up to par. Her customer service is exemplary and she goes the extra mile to help you! This is an excellent place for a professional and personal storage experience. It's cost effective with great quality and security yielding peace of mind!

The place was INFESTED with rats/mice!!! As soon as you walked in, there was an overwhelming stench…read moreof urine. Things were covered in droppings and several of our items were ruined with rat urine. You could literally hear them squeaking in the building as we were moving our stuff out. Told management and they didn't care, just passed along the insurance claim number. It took everything I had not to vomit!!!!

Manager is very helpful and prompt. Made moving in and out of the unit easy. Price only hiked a few…read moredollars the 3 years I used the unit.

EDIT: I did have to take off one star because when I had to call in a payment, John was pretty…read moreunfriendly on the phone call with me. I only needed a minute (literally one minute) of his time to make my payment, and he seemed annoyed and rushed. I wanted to get through quickly too, as I was at work at the time, but I think politeness to a customer can coexist with being efficient. We shouldn't be made to feel like you're wasting your time. He also seems annoyed that I couldn't remember my unit number. Um, how about I just spent a month moving and I set that storage up a month ago? It's hard to remember every single thing you have to do when moving? If you can look it up by name, as he did, then why are you so annoyed/impatient with your customer? His attitude would make me reconsider using them versus UHaul in the future, as service is really the main difference between the two companies IMO. He did seem to realize at the end of the call that I wasn't appreciating his being short with me. Doris was awesome and made my visit SOOOO much easier than I expected. I've used other storage companies for prior moves and have never had such a good experience. I'm lucky I stopped here first this time--I'd heard good reviews about Doris and she did not disappoint. She was so helpful and kind, and she made getting set up a breeze. It really was the easiest part of my day. Moving can be very stressful and unpleasant, and so I was blown away for this part of my move to be so easy. Please do yourself a favor, if you need storage, go to this CubeSmart location! P.S. You also can't beat the accessibility of the lot where the storage cubes are housed, and also the peace of mind from knowing there is security for your items.