I have been a customer for years. I own Two houses in Bakersfield- the company is not answering my…read moremessages.- not only I text Annette but I also call the number listed on this page.- no call back.- - the company keeps charging me yet no service.- They used to be good- Zero response now

Extremely disappointed with my most recent service…read more I've been a paying customer and know what your standard service looks like -- this wasn't it. The technician rushed through the job, skipped areas that are always treated, and did not provide the level of thoroughness I'm paying for. It felt lazy and incomplete. I documented the entire issue on video and sent it directly to the company. Not only was the service subpar, but the lack of response afterward made it worse. When customers have to provide evidence just to be taken seriously, that's a problem. Consistency matters. Accountability matters. If you're going to charge professional rates, provide professional service. At this point, I'm questioning whether to continue using this company.

I would definitely recommend Dan's Pest Management to my friends and family! They came out to my…read morehouse and sprayed everything that needed to be sprayed. They knew exactly where to put the stuff that would kill the pests in my kitchen they were very knowledgeable! You could not beat the price! Thank you Dan's for getting rid of our pests!

I have been working with Dan for over 2 years. He has been my go to person for our rental…read moreproperties. He responds fast, is reliable and punctual, he's prices are very fair, and he has great work ethic. For example, after assessing a property I had asked to fully spray, he did not find anything inside and sprayed only the outside. He could have easily done a treatment that was not needed since he was already in the unit, but he was very honest. I highly recommend Dan.

Harry took the time to explain everything that needed to be done to treat our problem with ants in…read moreour home along with washing everything down prior to spraying the exterior. Would recommend this business to anyone.

He came to investigate the removal of raccoons from the attic…read more He quoted $1,500 to place three traps with cameras and to seal the entry hole. He told me he would send his estimate in a few days. Never heard from him again.

Quick response still reviewing the estimates & fee's I was quoted…read more The contract was very friendly & upfront which I like.

Well at first we had issues after moving my Aunts stuff to my house, you guessed it, roaches…read more German but after a quick consultation they assured me they could handle it. Cleaning up the house on the outside and spraying both in and out within 3!weeks it seems their spray is working and our pests are running away dying. Killing both outside spider and roaches and even a few of them flies that hang out under areas for shade. Nope they died. Value is outstanding for services.

I highly recommend ExcludeTech for anyone dealing with rodents or other pest issues. From the…read moreinitial inspection to the actual work, their team was professional, knowledgeable, and thorough. They took the time to identify where the rodents were getting in, explained the problem and solutions clearly. My house finally feels like home again, thank you ExcludeTech!

Two words: amazing service! I desperately needed pest services and was recommended by a friend to…read morebook with Excludetech. I was able to get quotes and dates within minutes. Gus was very helpful and informative as in what services would be done. It's about a 2-3 day process where they come to inspect the home and their recommendations. On the date of service, everything ran smoothly and in a professional manner. Highly recommend this company!

Calvin was very helpful and prompt with getting me service at a reasonable price. Even with phone…read moretag he was very thorough and answered all my questions

Prior to commencing my evaluation, I wish to clarify a point. I am really satisfied with the…read moreservice provided by Stephen, which was both professional and reasonably priced. This is my review and the rationale behind its one-star rating: it has nothing to do with Service , is more like THE SET UP FEE. ******NEW CLIENTS BE AWARE OF THE $200.00 SET UP FEE ********* The initial setup fee for all new services is $300.00, with a $100.00 discount applied, resulting in a charge of $200.00 for the first-time setup service. This information is included in your 5-6-page contract; nonetheless, it is disappointing that it is not disclosed upfront. We were informed that our charge will be marginally more which is okay she said somewhere around 140-160 compared to usual due to it being our initial experience, but we were never told it will be $200.00!! it came as a shocked to us. I reviewed my bill and discovered a charge of $200.00, which the salesperson is presumably aware of, correct? They are aware that accounts are established daily and that the initial charge is $300.00, accompanied by a discount credit of $100.00. The misunderstanding and communication from the initial sales person is the source of my frustration. All new customers should be aware that the setup fee is $300.00. Review the contract to avoid being surprised by a deduction on your phone; you will receive $100.00 credit. Why didn't' the sales person told us that there is this fee ? she knew right. **** TO THE MANAGER ****** Transparency is crucial; this setup charge must be communicated to new customers upfront. I understand it is included in the contract, but it would be beneficial to disclose it to all new clients to avoid having upset customers. Thank you. Customer number 4011085

Great service , he was quick to respond and address a flea infestation on my rental property!read more

Best pest company I've had in a long time. Shows up on time, gets all of the cobwebs, and they…read morealways fallows up on their last visit.

At the facility I work at, Ian F. Comes often to check to ensure we are good and if there is…read moreanything needed. There is constantly food in our work area, and I have yet to see in bugs or insects. His service is great and he is very professional and does a great job!

Could not be more happy with the service. Ian does a great job and is always very helpful. Great…read morecustomer service and a clean environment are two things I value. Thank you Ian.

Kind man, fast service, and high-quality; definitely recommend MSA for your bug and pest needs!! I…read moretried getting rid of the mice on my own but when I gave up, Mark came to the rescue! I reached to MSA and Mark contacted me right away and was onsite the same day. He showed me how fighting mice in the house was a losing battle and showed me how they were getting in from outside. Within the next hour, he had plugged many holes sit traps and I have not seen a mouse in two weeks. We have 13 trees in our yard so we know bugs and mice are going to be present and I have been treating the bugs myself. While Mark was here, he gave me a great deal on treating the bugs along with the mice so I had to say yes by the next day there was plenty of proof that even though my attempt at bug spraying was OK, Mark did a way better job.

Mark was very communicative, efficient and handled our request the same day, thanks Mark!read more

Bonas is great the guy we dealt with (forgot his name older gentleman) is very professional and…read morepatient. Highly recommend for any pest control needs

Eric from Bonas is the best. I have been using him for 10 years and he has become part of the…read morefamily. He's such an amazing and friendly guy and the service he gives is wonderful. Thank you Eric!!!!!