Calvin was very helpful and prompt with getting me service at a reasonable price. Even with phone tag he was very thorough and answered all my questions read more

Prior to commencing my evaluation, I wish to clarify a point. I am really satisfied with the service provided by Stephen, which was both professional and reasonably priced. This is my review and the rationale behind its one-star rating: it has nothing to do with Service , is more like THE SET UP FEE. ******NEW CLIENTS BE AWARE OF THE $200.00 SET UP FEE ********* The initial setup fee for all new services is $300.00, with a $100.00 discount applied, resulting in a charge of $200.00 for the first-time setup service. This information is included in your 5-6-page contract; nonetheless, it is disappointing that it is not disclosed upfront. We were informed that our charge will be marginally more which is okay she said somewhere around 140-160 compared to usual due to it being our initial experience, but we were never told it will be $200.00!! it came as a shocked to us. I reviewed my bill and discovered a charge of $200.00, which the salesperson is presumably aware of, correct? They are aware that accounts are established daily and that the initial charge is $300.00, accompanied by a discount credit of $100.00. The misunderstanding and communication from the initial sales person is the source of my frustration. All new customers should be aware that the setup fee is $300.00. Review the contract to avoid being surprised by a deduction on your phone; you will receive $100.00 credit. Why didn't' the sales person told us that there is this fee ? she knew right. **** TO THE MANAGER ****** Transparency is crucial; this setup charge must be communicated to new customers upfront. I understand it is included in the contract, but it would be beneficial to disclose it to all new clients to avoid having upset customers. Thank you. Customer number 4011085 read more

10 months ago had ongoing service 3rd wk (Wed) of the month of service. Then it changed, service became sporadically from Wed to Mon. I asked to change then it was on Fri. All of a sudden Wed was not available. I terminated service. Customer service doesn't exist. read more

Our Bakersfield Service Technician Joshua Huizar, is professional, knowledgeable, and responsive. Clark Pest Control provides my family with quality, value, and peace of mind regarding harmful and dangerous insects. Best service ever! read more

Clark Pest Control - Best customer service ever! - Pest Control Near Me - Bakersfield, California

Quick to take your money, but will never answer the phone or get back to you. Don't waste your time with them. Even when they answer they never listen. We had to call 10 times over a month for them to come and when they came they only sprayed outside and just left without ever ringing the door bell. Don't waste your money. Go somewhere else. read more

Finding the right bug man is an important choice for any homeowner. Many people hope to have the same technician for years to come, as these are people we hope to trust and regularly invite into our homes around our pets and family. I used Oxley for over ten years, and when they sold to Clark, my service quality went downhill immediately. My technician came out with no advanced notice, and spent about 5 minutes working on his initial visit at my house. Naturally, I had to call back a couple of weeks later to have a repeat service done as there were a ton of bugs lurking around, and he did the same half-assed walk around a second time with no webbing. As I did not have a contract, I was able to call and cancel service with Clark with no trouble. I found another local company, and when the tech came out for his initial visit, he was there for over an hour. He pointed out webs I had not noticed before and joked that they must've been left over Halloween decor - nah, it's just what Clark failed to address. I have a close friend who went through the same thing with Oxley switching over to Clark. We've both left them to find someone else. PM me if you need a referral. read more

Clark bought out the previous pest control we had. Since Clark took over the bugs/spiders and webs/wasps have never been as bad. We are dropping this service. Hope to find effective service. read more

I had service for a few years then hard times hit and I needed to cut expenses. They argued with me every possible way not to cancel service. They offered me a month free and they two months free. Then I received an invoice in the mail for service that had not even been done. After calling to straighten it out I explained once again I needed to cancel. Within 2 or 3 months I received notice of collection. read more

I pay a lot of money monthly to get the service I requested. He was here last week, and you can see that the mosquito is empty, which I told the tech and also did not sprayed my backyard for flea and tick...Lately, I am dissatisfied of there services. I have called several times. They kept telling me the guy who does termite will call to schedule when to install the baits around my house, but still no call. I have these pantry fly bugs, which wasn't that many now they are tons of them. The glue pads they give me are not working at all. When they scheduled for them to come service my house, they said it is all day long. I have dogs which they need to go outside do there thing. Plus, I can not wait all day. I have errands to run. I am not here to watch them do what I hired them to do. It should be done before they leave. Really. I would not recommend them. I have gotten so many different tech coming to my house. I was told it would be the same tech unless the tech is on vacation. read more

Clark Pest Control - Pest Control Near Me - Bakersfield, California

Clark bought out Oxley who I used for over a decade. Never had a bug problem until they took over and suddenly roaches, ants, earwigs and silverfish. Had to stay on hold for 20 minutes to get a live person. A national call center that couldn't be less personable. Cancelled and will go elsewhere. read more

Make sure you don't take off work. They won't show up. Had a rep come out, give quote for termite treatment, signed their agreement/contract, was told to move everything away from house for trenching, did that and ready to pay and schedule. Rep offered dates, I confirmed a date that would work, then no confirmation, no response in emails or phone calls, and a no-show on the date requested. Avoid. Go with another pest control company. read more

I've been unhappy with my service for years. I originally wanted pest control service because I didn't want to have to worry about getting rid of bugs myself. But over the years we have found several bugs that I end up having to get rid of myself with foggers and grocery store insecticides. At the first signs of cockroaches, I started spraying. and I'm glad that I did or my house would be infested even though I had Clark's Pest Control Service. We first found them in the garage and then they started appearing upstairs in the bathroom. Luckily after I started spraying, we stopped finding them. We find spiders everywhere, crickets, beetles, ants and so many other bugs that I don't the names of. I always joke with my family that Clark's is spraying a bug attractant. More recently we have been having issues with ants to the point the ants have been found in the kitchen and in the bathroom. We notified Clark's and they sprayed for ants. I went outside and saw ants all over my sidewalk this morning still after two services last month. I'm always cleaning cobwebs everywhere and killing spiders inside and outside of the house. For a property that has had the same pest control service for years, you would never know we pay somebody to take care of bugs because they are everywhere. They come they do a quick spray around, sometimes skipping the backyard and they leave. I'm not sure what I'm paying for at over $100 for each service every other month. I'm open to suggestions if anyone knows a better company. I really need to cancel my service but I'm waiting to find another company first. And the comment that was previously left saying that they don't notify you of an i upcoming service is true. When I signed up I was told they will call the day before to inform us someone is coming out. They don't. They just show up, spend about 5-10 minutes walking around the house and then leave. I wouldn't mind if they were eradicating bugs, but whatever it is they use doesn't work. read more

Clark Pest Control - Pest Control Near Me - Bakersfield, California

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We had Oxley's for years and had nothing but great service. Unfortunately, they sold their business to Clark's. They couldn't get their books straight, so they lost two residences over something so simple. read more

Very honest . Didn't have termites & they were completely clear with report. I think they did a wonderful job. read more

Clark Pest Control - Thought we had termites on base of home, but they are Argentinian ants - Pest Control Near Me - Bakersfield, California

Only reason it got one star is cause my initial technician was good, thats where the positive stops. Got a new technician, did a poor job cleaning up cobwebs, left pointed out a black widow, he sprayed it with some wasp spray ( and yes the spider could have cared less); wasp nest was left and wasps were not killed " oh you will see some high activity for a few days" Hello...I am allergic, they are right above me when I open the back door! The wasps never left, they started building a second nest a few inches over. Did I call? I sure did, though my technician wasn't availble for another 2 days. And while the outside was rushed over, the inside was soaked in pesticides to the point i had to air out the house for a few days, it took amost an hour to dry, and it was hot that day! So I cancelled and yes still had to pay the full amont for 2 month! They could have cared less that I received shitty service. Switched to a local family buisness and they aren't just cheaper, they are so much nicer and better customer service! read more

Not upfront with costs/estimates. Had an estimate for bird extraction and I was suprised by the extra charge for services. This was not discussed or mentioned previously.Will be going to another pest control service. read more

We also ended up here after they bought Oxley. The bugs are out of control. I would like to cancel the service but no one answers the phone and you can't leave a message. read more

Been with Clark for more than 30 years. They have declined to the point that I'm done. Two missed appointments and 10 days since their service department was supposed to call. Never the same technician twice, and you can no longer communicate with them directly. A horrible company. read more

We had Oxleys for years with no issues. Clark's bought out Oxleys and the service is terrible. Spiders and webs everywhere. I don't normally comment but had to. Instead of trying to make things better they accepted my cancellation. Not good. read more

Not impressed at all by this company. My home is brand new under 6 months old and he came and put brown sticky crap all over my walls, my counter the outlets... now I can't get it off. I've called them they said they would return my phone call they never did. The lady answering the phone Annette I think she said her name was is very rude, thinks she knows everything and didn't offer any help. I definitely would not use Clark pest ever agian read more

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Don't use Clark Pest Control! They are completely dishonest and unreliable. They have no problem charging you for services not provided. read more

Hired Clark's to take care of a termite issue in 2015 and ended up tenting the home. Seth and Rory came out for the inspection and were both knowledgeable and patient thorough in explaining the process. I signed up for the warranty and even though Seth has left the company, Rory is still there and handles our contract. I couldn't be happier with their service. And Rory even spotted a gas leak last year while inspecting the house! We're so glad he said something because we had a slow leak we weren't aware of and I was 8months pregnant. Pge came out to fix it. We will definitely continue to renew our warranty and are appreciative of their amazing service!! Thank you Rory and Clarks!!! read more

I would like to start off saying that my house is pest free thanks to them. I however, have decided to cancel my account with them because of other reasons. I was a customer of Oxley's pest control for a while and Clark's took over their company so I was placed under them. My first issue is that I definitely noticed the difference in customer service because getting a hold of somebody takes at least 10 minutes now. Which I understand because they are a bigger company, but I miss the family company feel. When Clark acquired Oxley, they called me to notify me of the change and I agreed to it and let them know the times and days I am available and they said they would make a note. Even after that, they made my first appointment for a time and date I did not want. so I spoke to somebody and made an appointment that worked for me. The appointment date comes and nobody shows up. They do however show up two days later at a time I am not home without notice. I called to get that situation figured out and the person I spoke to only said "so did you want to reschedule?" A few days after that service I called to make my payment for April and the person who took my payment did not tell me I had an outstanding payment from February so I just now in May received a notice saying that my account is delinquent and a late fee has been been added. I called to ask about why I was not informed I had an outstanding balance from a previous service when I made my payment in April and that bill is from February and the man gave me no real answer other than the card I had on file was expired but they did have another current card on file. All throughout this no one person I spoke to said sorry for the inconvenience or our apologies. It just felt like their customer service is lacking. Anyways, I have now canceled with them. If customer service is a big thing for you then I would suggest you look somewhere else. read more

I would not recommend applying for employment with Clark pest control, the human resource department can only be contacted through email only. They tend to string you along and pretend that they are going to hire you. You go through serval interviews, including 2 phone interviews and 2 in person interviews, As most people would, they go along with this process only to continue to be stung along for months. In my husband's case this process has taken almost 6 months, and he's still under consideration even though he has a 20 plus year background in all types of construction and is also a certified home inspector. He has no felonies and a clean driving record. He has emailed Human Resources several times checking on the status of his application and they ignore him, He has called the main office and was not offered any help there either. I don't know how they can do this to people and give them false hope of a stable work environment to better themselves and their families, especially when they are more then enough qualified for the position they applied for. read more

Contrary to their promise of coming in when you need them, this company couldn't even locate my account for which I'd already paid and I had to take care of my problem on my own. Not impressed. read more

Where do I even begin?.... We had a salesman come to our door to offer the service, he stated it would be 25 dollars a month, no contract and we would be charged every other month. We called because we were having issues with ants and the tech came out ( he was great by the way, very professional and knowledgeable). At the end he left an invoice for 89 dollars which we were concerned with because a service fee was not disclosed when we called. The salesman said that if we had any issues to call and it would be cared included with what we were paying. Too good to be true. We called today and it turns out that we are in a CONTRACT and our bill is 89 dollars every two months and not 50 like we were told. We asked to terminate it and they want to charge us an additional 110 dollars as a penalty. STAY AWAY and DO NOT hire this crooked company. The techs are great but sales are not honest with you and customer service is awful! I sent my information - no one has contacted me. read more

Anytime I need services, i can rely on contacting them! Arnold was quick to respond and get one of his workers at my salon AND my spa ASAP! Always courteous and contacts me after to check on how my service and quality was. I am downtown, so we have a ton of obstacles! Old houses = lots of problems and these guys are always there for you. Thanks so so much!!! read more

I'm very impressed with our Clark Pest service . On the day I signed my contract with Clark I got a full run down on what the service they provide includes. I just had them come out to my house yesterday and again the Clark serviceman was on time very polite and asked if I had any concerned areas. I explained I have dogs and he explained the process and how to keep our dogs safe. This morning when I walked outside it was a Bug Armageddon all over our patio and courtyard. I swept up hundreds of water bugs, roaches, flies, black widows, pincher bugs and other spiders. Money well spent, so far so good. read more

I'd had a horrible time with ants ever since I bought my house as a new construction back in '98. I think they'd built a huge underground colony right under my house. They were coming up in the yard surrounding my house and through every crack and seam in the construction. I tried every ant control item I could find at Lowe's and nothing seemed to make any difference. Don't even get me stared on the black widow spiders - in my garage, in my back yard... I looked them up on the internet and read that you couldn't buy anything strong enough to kill them at a home improvement store, that only professional chemicals would subdue them. HOGWASH - thought I as I headed down to Lowe's and Home Depot to buy anything that looked like it would make a difference. I bought a can that sprayed/streamed pesticide and had a picture of a black widow on the side of it. I found a black widow spider that was producing an egg sack out against the back wall of my house and started spraying it. It turned around, pesticide streaming off its back to make small puddles on the ground as it followed the stream back TOWARDS ME. I finally used the can to smash it. Well, that was one way to handle it. Then there was the final straw. One of my neighbors hired a pest control service and just like that I had a problem with roaches. I'd never seen a single roach before, but now they all wanted to have slumber parties at MY HOUSE. Well, I certainly wasn't going to stand for that. I called Clark's Pest Control and two weeks later there wasn't an ant or a spider or a cockroach in sight. The first time they came they sprayed everything inside and out. Now, they service my house every other month and I don't even have to be home. They spray for critters and clear away any cobwebs that show up before anything can make a permanent home here. I have two dogs at my house, but they've assured me the chemicals they use are safe because none of my animals has ever had an adverse reaction to them. If you're bothered by six or eight legged creatures, these are your new best friends! read more

The best ever pest control, takes care of everything and lets us know he is here and do we have any problems.

I called Clark Pest Control to get an estimate on what I thought to be termites in my house. They sent William Peterson (Bill) out and he told me that they were not termites but merely flying ants. To my relief, we did not have to have the house fumigated or pay for a semi-expensive repair. What made this experience 5 stars though was Bill's no pressure attitude and great demeanor. He was probably bummed that there was no business to be had at my location but he offered lots of advise, answered all my questions and even offered me options to review the property if I thought it needed it. Again, he did not pressure me or try to sell me something I didn't need and gave me all the information I needed to make an informed decision. In the end, I did not use Clark Pest Control because I spray the property myself...BUT if I ever need a pest control company in the future, I will call Clark again and if I need a termite guy, I hope they send me Bill. read more

Lauren was very friendly and willing to get a termite inspection scheduled in Pine Mountain club, I have called 7 other providers that would not service the area. read more

This is the only company I Use! They guarantee their services and their technicians even sweep off spider webs after spraying! They are always there on schedule. They are also very aware of potential pet exposure to their products, and take every precaution to avoid pet exposure. I use Clark Pest Control for my home and business and I highly recommend them!!!! read more

We set appt for a reason my appt was at 2 they showed up at 12. Not wearing a mask like we're not in a pandemic! sprayed the inside of my house but not the outside, or our back house. We've been clients for a couple years now and have yet to recieve this type of service. read more

They've come out to spray for a tick problem for over a year, yet the problem is at it's worse. They try to put the blame on me as if I don't treat my pets but clearly they're trying to cover for themselves. I pay for the service at my in laws because they watch my dogs when my husband and I travel yet every time I pick my dogs up they have ticks on them, I take them home and treat them, they're good at my house no ticks, I call clarks they spray and again the cycle continues. Pick another company unless you like to get robbed. Plus they charge way to much. read more

I called for a one-time shot against critters, perfectly dreading a hard-sell for ongoing services. The service was scheduled within a day, the technician Izzy was prompt and professional, and the service was done at the quoted price with no last-minute "add-ons" or sales pressure to engage more services. He also swept away practically all the exterior cobwebs. I'm pleased with this service. read more

I cannot begin to tell how horrible Clark Pest Control. First I will say NEVER NEVER sign up for their quarterly termite service protection plan. They merely put small pieces of wood around your house and hope to attract a termite. It started with wonderful service and a good price for a termite spot treatment. After I signed up for the quarterly protection service. After 3 years of playing the quarterly service I decide to cancel last month. Last week as I cleaning out of my garage I found termite activity all over. It had clearly been going on for years. The original spot treatment did not work. It only pushed the termites from the header in a bedroom over into the garage rafters. After paying for the protection service for 3 years they never found one termite issue. I called them to see what they would do for me. They told me sorry you canceled your protection service and there is "absolutely no way we will do any service for free now" I quote Bill Peterson. He also told me I was being unreasonable but agreed that the termite activity he saw had been some time in the making. I paid Clark Pest Control over 1600 over the years and now I am going to have to pay someone else to fix the problem they never addressed. Please do not use Clark Pest Control. They are just trying to swindle you out of a dollar. I should have listened to some of the Pest Control Companies that explained that was Clark's reputation. read more

These guys take care of our complex and I have never seen a live bug anywhere near it. In fact, it's very rare that I even see a dead one because they probably destroyed every bug colony in the area long ago. That's exactly what I want from my pest control people. I don't ever want to even THINK about the bugs. We are very happy with Clark Pest Control's consistent service and excellent results. read more

Tried scheduling someone to come out and check out attic space. The supervisor got on the phone and was first off very rude. He then says that they don't check just send people out to check attic space. Don't bother calling this place, they obviously don't want the business on the weekends. read more

We have a terrible ant (Argentine) issue so friegds have recommended I invest in a professional pest control company. I called Clark Pest Control. They must've did something because I'm finding a great deal of dead ants everywhere! Plus very knowledgeable techs. Highly recommended. read more