We have had Dan's Pest Management coming out for over 10 years now. Very thorough with spraying…read moreeverything as well as getting rid of webs and mud dauber nests and all other insects and bugs. Ants are no problem for Dan we had that issue too but not since. I highly recommend his services

I reached out to Dan's Pest Management Inc. for pest control service for three units I manage in…read moreBakersfield. At first, everything seemed professional. They responded, showed up, and provided a quote. However, the experience changed once I started asking questions about the one-year service agreement and billing. Before signing any contract, especially one that locks me into service for a full year, I believe it is reasonable to ask clear questions about the billing cycle, payment dates, and whether anything would be prorated. I asked a simple question: if I signed and paid on 5/11, would my billing cycle start from that date, or would I still be billed on their regular cycle and lose part of the service period? I was not asking to avoid payment or get a discount. I simply wanted to understand what I was agreeing to before signing. Unfortunately, Rachel in billing did not seem clear on the answer, even though I had already discussed some of the details with Dan. That made me uncomfortable because billing and contract terms should be clearly understood by the company before asking a customer to commit for a full year. Instead of calmly answering the question, the tone changed and it felt like they became frustrated that I was asking about the contract at all. As a landlord who does not live in the Bakersfield area, I have to be extra careful about who I hire to service my property. I need to make sure the property is being properly maintained, the billing is clear, and the agreement is fair before I sign anything. Asking questions about a contract should not create tension or attitude from a company. I was genuinely interested in starting service, but this experience made me feel uncomfortable and hesitant. A customer should be able to ask basic contract and billing questions without feeling like they are being a problem. To me, that is not good business, especially when the customer is being asked to commit to a one-year agreement.

He came to investigate the removal of raccoons from the attic…read more He quoted $1,500 to place three traps with cameras and to seal the entry hole. He told me he would send his estimate in a few days. Never heard from him again.

Harry was so kind and really thorough with our inspection. He explained everything, gave great…read moreadvice on how to maintain and care for our new home and reasonably priced! Hopefully we get to work with again soon.

Quick response still reviewing the estimates & fee's I was quoted…read more The contract was very friendly & upfront which I like.

Well at first we had issues after moving my Aunts stuff to my house, you guessed it, roaches…read more German but after a quick consultation they assured me they could handle it. Cleaning up the house on the outside and spraying both in and out within 3!weeks it seems their spray is working and our pests are running away dying. Killing both outside spider and roaches and even a few of them flies that hang out under areas for shade. Nope they died. Value is outstanding for services.

Two words: amazing service! I desperately needed pest services and was recommended by a friend to…read morebook with Excludetech. I was able to get quotes and dates within minutes. Gus was very helpful and informative as in what services would be done. It's about a 2-3 day process where they come to inspect the home and their recommendations. On the date of service, everything ran smoothly and in a professional manner. Highly recommend this company!

Scheduled an appointment, and never showed up. I called to find out why, and was informed that just…read morelike Luanne J posted, he was in an accident. Said he'd come the next day, and never showed up or called.

Prior to commencing my evaluation, I wish to clarify a point. I am really satisfied with the…read moreservice provided by Stephen, which was both professional and reasonably priced. This is my review and the rationale behind its one-star rating: it has nothing to do with Service , is more like THE SET UP FEE. ******NEW CLIENTS BE AWARE OF THE $200.00 SET UP FEE ********* The initial setup fee for all new services is $300.00, with a $100.00 discount applied, resulting in a charge of $200.00 for the first-time setup service. This information is included in your 5-6-page contract; nonetheless, it is disappointing that it is not disclosed upfront. We were informed that our charge will be marginally more which is okay she said somewhere around 140-160 compared to usual due to it being our initial experience, but we were never told it will be $200.00!! it came as a shocked to us. I reviewed my bill and discovered a charge of $200.00, which the salesperson is presumably aware of, correct? They are aware that accounts are established daily and that the initial charge is $300.00, accompanied by a discount credit of $100.00. The misunderstanding and communication from the initial sales person is the source of my frustration. All new customers should be aware that the setup fee is $300.00. Review the contract to avoid being surprised by a deduction on your phone; you will receive $100.00 credit. Why didn't' the sales person told us that there is this fee ? she knew right. **** TO THE MANAGER ****** Transparency is crucial; this setup charge must be communicated to new customers upfront. I understand it is included in the contract, but it would be beneficial to disclose it to all new clients to avoid having upset customers. Thank you. Customer number 4011085

Calvin was very helpful and prompt with getting me service at a reasonable price. Even with phone…read moretag he was very thorough and answered all my questions

At the facility I work at, Ian F. Comes often to check to ensure we are good and if there is…read moreanything needed. There is constantly food in our work area, and I have yet to see in bugs or insects. His service is great and he is very professional and does a great job!

Could not be more happy with the service. Ian does a great job and is always very helpful. Great…read morecustomer service and a clean environment are two things I value. Thank you Ian.

Kind man, fast service, and high-quality; definitely recommend MSA for your bug and pest needs!! I…read moretried getting rid of the mice on my own but when I gave up, Mark came to the rescue! I reached to MSA and Mark contacted me right away and was onsite the same day. He showed me how fighting mice in the house was a losing battle and showed me how they were getting in from outside. Within the next hour, he had plugged many holes sit traps and I have not seen a mouse in two weeks. We have 13 trees in our yard so we know bugs and mice are going to be present and I have been treating the bugs myself. While Mark was here, he gave me a great deal on treating the bugs along with the mice so I had to say yes by the next day there was plenty of proof that even though my attempt at bug spraying was OK, Mark did a way better job.

Mark was very communicative, efficient and handled our request the same day, thanks Mark!read more