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    Peak Design

    4.4 (132 reviews)
    Open 11:00 am - 7:00 pm
    Updated 3 months ago

    Peak Design Photos

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    Albert M.

    So I'm a Peak Design fan. I own multiple straps, every day backpack in 21 and 31 liter, everyday messenger, 5l sling, both aluminum and carbon fiber tripods, capture clips, even the darn phone case. I'm going to visit the mothership when I am in SF. The store is small but it is everything I expected. Very well designed, plenty of things to feel a touch, nice lighting, and whole bunch of excited customers. The sales lady was enthusiastically chatting with 2 friends/customers. So I waited till she is done. Unfortunately she turned her charm off and was pretty luke warm, and even when I tried to connect with her during a sale her heart was not in it. May be I'm a middle aged man. May be it's the Leica around my neck. Slightly disappointed. But the store is worth a visit.

    Strap
    Fred T.

    Lets face it. If you sink huge $$$$ into a camera and lens combo then skim on essentials like straps and bag, you have no one to blame but yourself when things go awry. That's where a company like Peak Design comes in. They simply make high quality gear that is built to last. I was first introduced to them via Kickstarter, and have been a fan ever since. First and foremost as mentioned above, the quality of the gear is superb. I own two of their camera straps and the medium sized camera cube. The design is fantastic, well thought out, and the quality is unmistakable. The strap has a novel clip in system to shows wear so its easy to replace and even with a giant 150-600mm lens it still gives you a secure feel. I liked the strap so much I bought another one for my binoculars. Down the road, I Kickstarted their new carbon fiber tripod (December 2019 is the date for its arrival) and I have my eye on one of their camera backpacks. They hav a line of videos showing how to use thier novel products, and as I mentioned above: They are not cheap but they are in effect a "lifetime" purchase given the quality

    Denise C.

    I didn't understand what this store was. I walked in to browse and entertain myself by window-shopping, and it turned out to be just window-shopping. I mean, they couldn't find some knick-knacks to sell so that wind0w-sh0ppers would spend some of their pocket money. Well, I thought it was a travel, luggage store. She said it's a "carry store." What the heck is that? But then I noticed they have "Open Hours" workshops every Wednesday from 1-5pm at the store. They have a table with chairs and this could be worth visiting again for the photo workshops. Note to Self! This is review #1111 in SF

    Elaine W.

    I love peak design gear! I definitely recommend going to their store in person because the staff is very nice and they're dog friendly (even have a jar of dog treats)! It also takes longer for stuff to ship when you order online compared to just going in store. I went today and hada great time. I've used their slide lite strap for several years and it's still in great shape. Recently I bought their 3L bag, capture clip, lens swapper, and compact tripod.

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    Peak Design has such great photography related gear and bags! I am a frequent Kickstarter backer. They are a great company.

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    Page 1 of 4

    Ask the Community - Peak Design

    Review Highlights - Peak Design

    Sean is a wedding photographer and Brooks showed us how he set up his daily carry using a small camera cube.

    Mentioned in 13 reviews

    Read more highlights

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    3.7(139 reviews)
    0.1 miHayes Valley
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    Great service at the SF Away Store. We needed a new suitcase for my mom, and since everyone in our…read morefamily (8+) are devoted Away fans, we decided to get her one too. I called the store and they were able to process my purchase by phone right away, and then picked up the bag within 2 hours. Parking on Hayes can be tricky and they offered to bring it out to my car when I arrived - luckily a found a spot and my suitcase was packed and waiting when I arrived... We'll definitely be back when my grandchildren are old enough to need suitcases!

    Away was super trendy pre-pandemic and I can see why! The quality of the product speaks for itself…read morewith the 360-wheel, limited lifetime warranty, and smooth rolling, with it's plastic (or aluminum) case. The aluminum case suitcases are zipper-less, so it cannot expand (or be jam-packed). The plastic comes in a regular option and a bigger 'flex' option where you can add another inch to your packing (this saved me in Germany). The plastic case also comes in a lot of fun colors, including limited ones. This location is located on Hayes street with street parking. The staff here are friendly and helpful. I came in because after 3 years with my pink suitcase, somewhere, somehow, one of my wheels got dented. I emailed the team at Away and they said because I have an older model of their suitcase, they couldn't replace the wheel but I was covered under the limited lifetime warranty. I had a limited-edition color - petal (pink), and because it was no longer offered, I had the option to choose a new color. To be honest, I was happy about this because the pink got too dirty/scruffed. I brought my suitcase into the store, was helped by a staff member immediately and chose the coast blue color. She took my pink suitcase, as I bid farewell to it along with the travel adventure memories. The store has all the colors lined up on a top shelf, so you can see it closeby (but not within reach lol). It's nice that you can test the suitcases and check out the accessories it comes with. Due to the labor day sale, they had run out of my size in store but shipped it to my house within a few days.

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    Samsonite

    Samsonite

    4.3(21 reviews)
    1.1 miUnion Square, SoMa
    $$

    This is overdue but wanted to send kudos to staff and especially Barbara, the assistant manager for…read moreStore #277 at the Samsonite store at their store at San Francisco Centre. I had previously purchased a Samsonite luggage for which I happily used for nearly ten years. Over the last two years of use, two of the wheels showed wear with one wheel splitting and other loosing the outer layer. I called the Samsonite SF store and they advised me to bring bringing the suitcase in. When talking with the original salesperson (sorry I forgot her name), she indicated that this damage may qualify under the luggage's 10 year warranty if I could produce the original receipt for purchase. I returned home and actually found the receipt showing purchase 15 days short of 10 years for the day I brought it in to SF Centre. The luggage was shipped and I was happy to hear via email that it qualified under the warranty, the wheels could not be replaced and Samsonite would send me a new Samsonite Freeform Spinner 28 White/Grey, model 78257 for no charge. I did not receive any further information for 2-3 weeks. With an upcoming trip, I contacted the SF store again and spoke with Barbara, Assistant Manager at Store #277 who listened and performed immediate triage and follow up while I was still on the phone, regarding the disposition of a previously approved replacement under warranty for my luggage. I had received the message that the decision was made to replace my original Spinner suitcase under the 10 year warranty, However, Barbara was able to see from my forwarded email that there was no link for selection of a replacement. She followed up with calling the warranty department and her managers to assist. In short time, I received a new and amended RMA showing a link to Check Status to review my replacement options. With special thanks and praise for Barbara. After a few more communications from her to the Warranty Department on my behalf, I received the Freeform Spinner 28, that I had selected and it happily served its purpose with my trip. This store has dedicated staff who know how to follow through for great customer service. Unfortunately the San Francisco Centre is going through changes and the Samsonite Store #277 was notified to vacate. Not sure if this has occurred but I do hope the company will relocate Barbara and staff to the next best San Francisco location in order to help us with our luggage needs. I'll definitely return when I have future plans requiring a new addition to my travel luggage needs.

    I stopped in to check out luggage and tho I didn't buy any I'm glad I checked it out. The store was…read moreneat and organized and the gal who helped me was friendly and answered all my questions. She was very knowledgeable about the features, sizes, material, etc. They are having a sale and seemed like pretty good prices and know it's a reputable brand.

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    Samsonite
    Samsonite
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    RIMOWA - Ombré model

    RIMOWA

    4.5(41 reviews)
    1.4 miUnion Square, Financial District

    Kudos to Morgan for giving us all his time and attention in processing the repair request for my…read morewife's Rimowa polycarbonate luggage. It was damaged during a short trip coming back from Vegas. We didn't want to spend the money shipping it one way to get it repaired so we came to the city on a beautiful Saturday morning. Morgan was the first to greet us with a smile and welcome us to the store. He was patient and explained the entire procedure from what type of repairs the luggage would undertake and also how long the lead time of the repairs. 4-6 weeks was the backlog but my wife was no rush in getting the luggage back as she has some others she could use in the time being. The entire process probably took 30 minutes but we enjoyed our time in the store looking at other items and also having a friendly chat with Morgan. If you're in town and need to bring in your luggage in for repairs, Morgan is who you want to see.

    This is the only RIMOWA store in the Bay Area. Service is EXCELLENT here!…read more A shout out to Jose, who assisted me with my luggage pair today. Jose is professional, helpful, and very knowledgeable. Overall very impressed with this store. It is bright and clean, with plenty of Rimowa suitcases for selecting. The staff here can also make great recommendations for you too. Although you're paying $$$ for a luggage, I've found that a Rimowa is really worth the price due to its lifetime warranty, great quality, and superb customer service.

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    Baggu

    Baggu

    4.3(56 reviews)
    1.2 miMission
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    I loved visiting the Baggu store!…read more The layout is bright, fun, and full of colorful, practical items that make it hard to leave empty-handed. The staff is friendly and the variety of bags and accessories is always exciting to browse through. I ended up getting the Black Medium Cargo Crossbody. It can fit a water bottle, my sunglass case, phone, wallet, keys, and more! It's a really good size and I was impressed at how much can fit in it. I also like that it was made our of recycled material. It was around $56, so the price point isn't that bad esp cause I know the quality is good. My only small complaint is that there aren't enough mirrors in the store--it can be tricky to see how a bag looks when you're wearing it. A few more mirrors would make the shopping experience even better. Still, a great store and I'll definitely be back!

    Baggu is one of my absolute favorite brands--I'm obsessed! I especially love their medium crescent…read morebags; they've become my everyday go-to, and I love switching between different designs. I also adore their baby reusables, which are perfect for takeout food. I own several packing cubes and dopp kits--one for skincare and the other for makeup. While Baggu bags are on the pricier side, they're definitely worth it and last a long time. I'd say the prices are comparable to Cath Kidston, Vera Bradley, LeSportsac, and Kipling, but Baggu offers better designs at possibly a lower cost. I recently visited the store for my birthday, which was exciting since I've always purchased online through Facebook, Mercari, Depop, and Poshmark. I'm thrilled with my purchase! The staff were very helpful in applying my 10% off coupon for first-time email subscribers, and they assisted me in selecting the perfect placement for my bag--a detail I really appreciated. If you love Baggu, I highly recommend visiting their store, but be prepared--it's surprisingly small!

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    1.4 miUnion Square, Financial District
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    I've been to several Goyard locations in different cities, and this one is by far the friendliest--…read moreand Giles is the reason why. Giles is my guy at Goyard. Whether I'm coming in for a handbag or just a card case, he never gives me the side eye or makes me feel like I'm wasting his time (which, let's be honest, is not always a given in luxury retail). He's consistently welcoming, patient, and genuinely helpful. He's also refreshingly honest about the initial painting, which I truly appreciate, because once it's done, it's done. His guidance has saved me from choices I might have regretted later, and that kind of honesty is priceless. Luxury shopping should feel elevated and comfortable. Giles gets it right every time. Ask for him-- you'll thank me later.

    Honestly I am very impressed with their customer service. Giles is AMAZING. He is great at what he…read moredoes. He is diligent and very attentive and patient. I've shopped in store at other luxury brand stores and his service doesn't compare and he is over the phone. I wish I could put a face to his name. Goyard has an exceptional SA on their team. Working with Giles made my purchase that much more exciting. They had all the handbag selections I needed and my items arrived beautifully packaged. I value how not only did I pay for great quality items but I also had the best customer experience ever. I truly recommend.

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    Peak Design - photographystores - Updated May 2026

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