I am so impressed with my entire experience with Olympia Floor Source. They had quick response…read moretimes, reasonable pricing, friendly customer service, and their work is excellent. I recommend them and will use them again in the future.

I am a Realtor and was very impressed with work Olympia floor source completed for a client of mine…read morein Lacey a few months ago. Nathan showed up on time with multiple carpet boards (a wide variety of options that could be ordered within a week or two) and also brought a couple carpet samples that they had in stock that could be installed as soon as the work could be scheduled. My client was military who lived out of state and Nathan was very patient while I took pictures of various samples in various lighting to send my client. He was not pushy at all. The tenants who had just moved out did a real number on the flooring (pet damage) so carpet and other flooring needed to be ripped out, Kilzed and replaced along with some sections of trim. The owners communicated with my client and ended up doing all of the above work. My client picked one of the floor samples they had in stock and the price was very reasonable, and they started the work within a week or so (very fast in this day and age when it is hard to find a trustworthy, reasonably priced contractor with availability). The carpet looked very nice! It appeared a few rooms had not been vacuumed fully after the work was completed so I reached out to the company and one of the owners personally went to the house that evening to vacuum. I was very impressed by that. She was very nice about it too. I was getting ready to recommend this company to another client of mine and noticed their rating had dropped so reviewed the comments and realized it looks like one "difficult customer" had caused this (and by submitting 2 reviews about the same experience...shady!!) and so I wanted to make it clear that those 2 poor reviews (from the same person according to the business owner) did not in any way reflect the experience I'd had with this company recently. Being a small business owner myself, I know that unfortunately there is a rare circumstance where you can't make someone happy even when you go out of your way to do so. I'd will continue to refer this company in the future to clients of mine and feel confident that they will do a great job at a reasonable price! :)

The best I've found, they did the job in one day with minimal effort. Letty and the installers were…read morefantastic too. Friendly and easy to work with. Kitchen and laundry room. 5 stars

I have been meaning to write a review for awhile. These guys are phenomenal! We are returning…read morecustomers and plan to go back for more work. Quality of work is top notch, communication is probably the best I have had in a long time, nice little showroom, didn't feel pressured to pick something, gave good advice for a room when it came to carpet levels, it actually saved us money in the long run...I can't say enough about this place.

A great mom and pop company. They do great work, are reliable, on-par price wise with the bigger…read morenames but with better customer service. We did a full home (2k sqft) with engineered hardwood and the installer was great at what he did and explaining what we had to do on our end to keep them up (temperature control mostly in those first few weeks). We had 2 spots come apart on us about a year later and I called Joel and he came out right away and fixed them - no cost to us. These folks are great at what they do - don't hesitate to call them.

I have taken several weeks to decide how to write this review. I've gone back and forth between a…read morefour and five star review. I had my entire house redone. Kitchen, living room, hall in vinyl plank and three bedrooms redone in carpet. The process took. It was scheduled for three days but things were changed and during the process to take two days. Pros: The end product is beautiful! They do a gorgeous job, are extremely flexible with busy working schedules like mine, and the price point is extremely reasonable for the quality of product (I got 5 quotes from all the major places). I also dealt with the owner as all other reviews say you will which is nice. It truly is a small family business. Cons: I don't know if you'd call this a con but is worth mentioning. This is a VERY small company. A family business. I prefer supporting a family business but I also expected a "team" to come lay my plank flooring and only one person came alone and was here until 8pm- almost a 12 hour day! He did a perfect job. The quality is unmatched and I am very pleased. Also, there were a couple instances of running late and we had to call them to check up - it would have been nice if we would have gotten a call instead of us having to reach out. Over all I am extremely pleased with their company and would recommend them to anyone.

I live in an apartment and my sweet little maltipoo decided to dig and tear up a small area of…read morecarpeting by the entrance of my patio. I had a carpet cleaner come by to give me an estimate and was told I would have to have the carpet replaced. There goes the deposit I paid and would probably be billed for additional costs. I was freaking out! I saw reviews for Clyde, Carpet Repair Guy and decided to give him a call. He asked me send him a photo of the damage and he told me he could fix it. He came by and within an hour it was repaired and looks like new. The money I spent with him saved me from losing my deposit. Truly grateful for his amazing skill set and would recommend him 100%.

Excellent work. My dog tore up some carpet in a spare bedroom and I was dreading the cost of a full…read morereinstall. Found Clyde on Yelp and decided to give repair a shot. For a fraction of the cost of redoing the whole room, he patched the damage with some carpet from a closet and the room looks good as new.

I had them install new carpet on the top floor of my house and had a fantastic experience and would…read morenot hesitate to recommend. Letty was very responsive over email and was able to come quickly to provide an estimate. Their pricing was also competitive (they did suggest a different carpet brand than all the other estimates but I am very happy with this carpet). The install was top notch. I was really impressed with the care that they took not to damage anything in the house as they removed the old carpet and installed new carpet. They didn't scuff any walls, baseboard or railings. (I've never seen such a good job before!) Letty did mention that I chose a soft back carpet and that makes a big difference in reducing any damage. The quality of the install was also great. All of the seams are well blended and don't show. There aren't any defects and it looks great! I ended up going with a plush carpet and 10lb underlay and it was such an upgrade over the carpet that was in the house. (And the previous owner claimed they went with a mid-level carpet.)

I had new carpet, linoleum, and hardwood finishing done for my rental by Flooring Perfections. Juan…read moreand Leticia were very professional, easy to work with, and do great work. Helpful throughout the entire process , making it painless, and were flexible in arranging logistics. Will definitely work with them again next time I need flooring done. Highly recommend.

From the start, when I walked into their storefront for the first time to get some information, to…read morethe finished install, Hardware Plus was great. I wanted to replace old carpet and pad in a converted garage space (now a family room) along with leveling out a slight slope in one of the corners. After talking with the guy at the front office space (sorry, I forget his name), I was able to get some good information about the products they carried and a rough understanding of what the process would be. A day or two later, Erik meets me at my house with a few sample boards and to take a look at the space (approximately 360 sq ft). I showed him a mockup I created for color reference and we went through the samples, comparing color, softness, thickness, pile and quality. None of the boards he brought matched all that I wanted (either right pile and softness but wrong color or visa-versa) so we scheduled a time to meet in the storefront. When I arrived, Erik and I pulled out several sample boards with potential candidates based on the discussion we had earlier and he patiently waited and answered questions as I narrowed down my options until I finally landed on carpet that met my requirements. He was able to give me a pretty close cost estimate right then, so I knew it was within budget and the official estimate came just a few hours later. I scheduled the install, which would take two days since I wanted to level is concrete slab also and time was needed to cure the self-leveler compound. On the day of the install Erik and his install team, headed up by José, arrived and quickly got to work. A fairly deep crack in the slab was discovered, causing us to need more leveler than expected (although Erik brought some extra bags just in case). José came back in the evening on the same day to see how the leveler did and after seeing that there was still a depression where the crack was, he went to work adding a thicker, quick drying compound to level it all out. The next day, the installers, with José, came in, validated the floor was level and the compound was cured and proceeded to install the pad and carpet quickly and cleanly. All the while, Erik was in constant communication with me either on the phone, via text message or in person. When any concerns or questions arrived, they were resolved or answered quickly. I am impressed by the quality of customer server and the finished results and would recommend Hardwood Plus for carpet installs.

Erik provided a professional experience from start to finish, and despite a few unforeseen issues,…read morehis team left me with a replacement floor that turned out exactly as I'd envisioned. When I sought estimates for this carpet replacement project on Yelp, Hardwood Plus was the first and fastest reply. Erik showed up on time and quickly gathered the information he needed while explaining some of the things that could go wrong, like leveling issues or finding something unexpected beneath the old carpet. He promptly provided a quote, and kept in touch via text message (a huge perk for phone call-averse people like me). When we visited the showroom to pick out the carpet and sheet vinyl pattern, it came as a relief that Erik was not interested in upselling - he'd present options, explain the pros and cons of each, and trusted us to make our own decisions. The first issue occurred on the installation day, when Erik messaged me to say the carpet had not arrived yet. He was apologetic and explained what had happened, but we would still have to wait another week for it to arrive. The second issue occurred after his team removed my old carpet: they found the tiles underneath contained asbestos and needed to be sealed, for an additional cost. This added another day to the sheet vinyl install, but this was a possibility he had mentioned early on. The team also accidentally broke my dryer vent, but Erik agreed to fix it with absolutely no fuss. Finally, there were a few little bubbles in the sheet vinyl I had to push out. But now that it's all done, I am absolutely over the moon with how great my new floor looks, and how delightfully plush the new carpet on the stairs and guest room is! Hardwood Plus is communicative, professional, friendly, honest, diligent, and timely. They do great work, take responsibility, and ensure your satisfaction. I can't recommend them enough.

Meyer flooring did a BEAUTIFUL job installing our new carpet, laminate flooring and LVP. They…read moreinstalled it in record time once all was coordinated with our insurance after a flooding incident. It took them under 2 days to replace the flooring in nearly our entire house. It was IMPRESSIVE. Brett seemed extremely knowledgeable and he made special concessions to come in the store when it was convenient for our work schedules. I gave 4/5 stars because the bid was frustrating to make sense of for a lay person to sort and make decisions on a short timeline, but the finished work we're very happy with.

We had floors done several years ago. Kurt made it run so smooth. Floors and carpet are great still.read more

We had a bit of a challenging project- replacing flooring throughout most of our house after a…read morewildfire left it smelling like smoke. We also had to level the subfloor in one of the biggest rooms. It was a stressful time for us but Modern Flooring really helped to take the pressure off, and we had a great experience with them from start to finish. I loved their helpful but no-pressure sales approach and their transparent pricing. They were always quick to get back to us when we emailed with questions. The project itself took several days and we really felt like they took the time to do everything right. We are very happy with the results. Thank you!

I am updating my review. Now that we have lived on the floors for about a year, it has become very…read moreapparent that the floors were not leveled well. The LVP is lifting in areas because there are uneven surfaces. The LVP has lifted so much, that the boards are sharp where they have popped. I contacted Modern Flooring Services and they informed me that my warranty expired in February (2 months back) and that they won't be able to help me. This isn't a warranty issue, this is an installation issue. Don't use this company as they won't make good on their mistakes. They did offer to provide an estimate to repair the work, however. UMMM. No thank you.

We would like to offer our honest review of our fabulous experience with Great Floors in Lacey…read more Beginning with Michael Shultz who understands how to take care of his customers and doesn't miss a beat with follow up and excellent customer service. We were living out of state and visited Michael at Great Floors for carpeting, LVP flooring and granite countertops. We were here one week and then gone for a month, before permanently moving to Olympia. A lot of communication, moving parts, changes and questions/answers were needed to complete this large project in a month's time. Not only is Michael delightful, but his attention to detail was unpresented. We felt he 'had it covered' every step of the way. Working with Michael and his assistant was simply a pleasure. The most important message we received from Michael was making sure we were happy with the service, products and results. In addition, he offered services over and beyond what was expected. Pricing was fair with him utilizing the 'best deal' for us and negotiating with the granite supplier. We come from big cities and noted it was refreshing to have such a positive experience. Michael, you Rock and we look forward to working with you and your team again!! Pictures to

Great floors staff from carpet sales, carpet measuring to carpet installation was outstanding. We…read morewould highly recommend working with the Lacey store staff for any of your flooring needs. I especially want to acknowledge Gavin, and Jose (and his work crew) for a job well done. Thank you!