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Tacoma, WA

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Tacoma Floors

4.2 (5 reviews)
Closed • 9:00 am - 7:00 pm

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Pius Kitchen & Bath - New Slim Shaker Styles Available! In Dover White and Green Sage.

Pius Kitchen & Bath

(17 reviews)

We haven't had the countertops installed yet, but working through the sales the staff has been…read morefantastic; easy to work with, understood our wants and needs, and we're very courteous and confident in their knowledge.

if you go to the any showroom and think this is a professional company, come to the Seattle store…read morefirst that fulfills it in SODO. The salespeople don't coordinate with installation. They sent me to pick and mark a slab at a time at Seattle when it wasn't normally done. To make matters worse, the woman with authority in Seattle, white lady with curly hair, is a nightmare. She accused me of lying when I showed up, rather than checking around with her coworkers. When it was verified I was supposed to come, she was still condescending and never apologized. Their team I was supposed to pick with didn't speak English so asking questions was difficult because I was told I could designate where the slab is cut, which is customary, and I could mark my own center line with tape. I was not ever able to do so. He said no I had to be present at installation. In the store, they said because the installer wasn't there, I personally had to meet the installer for custom cutting. The woman accused me of lying when I told her my contractor was meeting the installer. I had to call my contractor. She accused him of lying even because of the sales error. she did not ever attempt customer service or to resolve their own issues. they did not let me mark a center line with tape for some reason. I had to send a video and hope i get what i want. Complete waste of picking a custom slab for custom cutting because they refused to understand i was marking my marks to direct the contractor more specifically than a general photo. I had scheduled to have them come a morning i would be at the dentist because the sales told me weeks prior you select slab the day before. I would have sat with no sink for over a week to reschedule over this. The woman in Seattle tried to turn me away for no reason and made every step an argument. I had to call my contractor to resolve it. She never apologized for the sales scheduling error and blamed me personally for following their directions, she was condescending, she accused me of lying, she blatantly lied several times and refused to complete the job until i called my contractor. she tried at every step to make a very simple task very difficult and she tried to punish me for the sales person error by being utterly horrible. zero customer service, only condescending authoritarian attitude. there is no coordination, they lie, you have to show them their own emails for corrections, they make everything difficult, and they have horrible attitudes. if you want to buy from any showroom around seattle, visit the warehouse store first before you decide. its cheaper because it isn't worth the hassle. cut rate shop run by crooks. they will throw off your entire timeline by miscommunication and disorganization and then sneer in your face and call you a liar. never even attempt to correct their own errors. absolute dirt bag woman at the front counter in seattle, disorganized stock, poor sales. just don't do it.

Cupboard and Clay - Tile combinations in showroom.

Cupboard and Clay

(7 reviews)

The ordering and selection process went well, initially…read more However, the necessary changes that needed to be made to the order were never executed. This resulted in cabinetry that could not fit the space. I was blamed by the owner, but because all information was corresponded via email, the owner messed up the order and it was glaringly obvious. After several emails back and forth I was promised a check amount in refund. At no point did the owner measure the space, walk me through the plans and details, nor said they were sorry for screwing up. I am supposed to get a check refund when they return on the 2nd. If done, I will change my review to a 2 star review. Be careful folks.

We have used Kayron for many projects over the last 20 years for two different homes. The latest…read moreproject was my favorite. Originally, I thought I would just refresh my kitchen as Cupboard and Clay has a great selection of unique tiles and cabinetry but we ended up doing a complete redesign within the existing space. The design work Kayron did was beyond what we could have imagined ourselves. The attention to detail and innovative approach to a space is so worth it. I am glad we did not limit ourselves and went ahead and did a design consult that went beyond replacing tiles and cabinets. Kayron is so patient and thorough. She listened to our needs and really understood how we use the space. There was no cookie cutter approach to her design. She was also extremely responsive when we had questions when the contractor was doing the work. I will use Kayron on my next project!

New Leaf Cabinets & Counters

New Leaf Cabinets & Counters

(20 reviews)

New Leaf recently completed a kitchen remodel on our home in Tacoma. From beginning to end Rob and…read morehis team did great work. My wife and I have done several extensive renovation projects ourselves and this was the first major project in-which we used a contractor. Due in large part to our experience, we have very high expectations when it comes to contractors and Rob and the New Leaf team did not disappoint. The team was always professional and courteous and Rob consistently went out of his way to answer all of our questions which were likely significantly more than most of his clients. Like most major renovations, there were a few hiccups along the way and Rob handled them superbly. In addition, Rob stuck to his estimate even though he probably could've justified including some additional charges due to a couple of unforeseen issues. In the end, the kitchen turned out beautifully and we are very grateful to Rob and the team at New Leaf for their help in giving us a dream kitchen that has significantly improved the livability of our house.

This is not a product review as I was not able to get anything from this guys. I tried to get a…read morequote for my kitchen replacement project (from New Leaf Cabinets & Countertops which now part of cfmfloors ). I had all cabinets sizes with exact list of what I needed. I sent quote request to this guys with several pictures of my kitchen that shows layout. But after several back and forth they were not able to provide me an estimate. They require you to do this over the phone even if there is zero reason to do so. They had all necessary information to provide estimate for me but they just wasted my and their time. PS: and Yes I did call them but they did not respond

Tacoma Floors - flooring - Updated October 2026

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