Johnny did an amazing job on my floors. I requested an estimate and he emailed me back within…read morehours. He came by the next day, on time as scheduled, and gave us a really solid bid. He is extremely trustworthy and knowledgeable. We were not sure of doing new hard wood or refinishing our current one, but Johnnyy helped us by drawing out both options and giving recommendations. We hired him and ended up adding more work. Unlike other contractors, he did not over charge us, even though he already got the job. Johnny finished exactly on time, which is a great, consdering we had some many other contractors to work around and coordinate with. I highly recommend General Hard Wood!!!!!!! He is the contractor you recommend to your friends and family. Thanks Johnny!!!!!!!!!!!!!!!!!!!

I absolutely recommend general hardwoods. Jonnie and his crew did a great job. He communicates very…read morewell which is extremely important. His pricing is reasonable. He knew exactly when he would be available to do the job and follow through. He helped me move all my furniture out of the way and get it stored. And he suggested some improvements to my installation that I would not have considered and which ended up being very nice touches. I love my matte finish hardwoods. My 25 year old LL prefinished hardwoods look like brand new! Thank you Jonnie

We couldn't be happier with our experience with Alpha Hardwood Floors from start to finish. From…read morethe very first consultation, the team was professional, punctual, and genuinely easy to work with. We are also customers with disabilities, and Kenny did a fantastic job accommodating our communication needs. What stood out most was how patient and knowledgeable Kenny was throughout the entire process. He took the time to walk us through the pros and cons of each material and installation approach, no pressure, no rushing, and just honest guidance so we could make the best decision for our home and budget. That kind of customer-first mindset is rare today, and we truly appreciated it. Their pricing was fair and transparent for both materials and labor, with no surprise fees or hidden costs. The crew worked efficiently and, at the end of each day, cleaned up completely. You'd never know they had been there. That level of care and respect for your home made a real difference. Kenny even made recommendations to make our floors look better. Most importantly, Kenny didn't consider the job done until we were completely satisfied. He checked in, addressed every question, and made sure the final result matched exactly what we envisioned. And here's the cherry on top: This is a small, family-owned business. In a world of big box stores and faceless contractors, it means everything to work with a team that treats your home like it's their own. Supporting a local family business that delivers this caliber of work is a no-brainer. We will absolutely be calling them again for our next project and highly recommend them to anyone looking for quality flooring done right, with heart. Thank you Kenny and team, we are really glad we decided to work with you!

Kenny and his team were prompt, professional and conscientious…read more We can't recommend him highly enough.

Great experience going with CS Floors…read more We purchased a home in Gig Harbor and wanted to replace the carpet. We got quotes from Home Depot, Lowes, and CS Floors. Ultimately we went with Al and CS Floors, supporting local business and the personal touch were appealing to us. He offered us a deal on some carpet that met our needs and we didn't have to wait - they had it in stock and were able to install the carpet within a week. The owner Al even volunteered to shore up some other flooring issues around our home and even sorted out the threshold of one of our doors. The carpet installation crew was fast, personable, and professional. They carpeted our entire house in two days and cleaned up/vacuumed, leaving the place immaculate. We later had an issue with some carpet staying down, Al sent the crew back out no questions asked to remedy any issues. I would highly recommend talking to Al at CS Floors, they took care of us and we would not hesitate to use them again!

CS Floors was fantastic in helping me find the right laminate floors for my home! TJ came out and…read morewrote up the estimate and from there I spent a couple weeks taking home samples from their showroom to finally decide on the color and finish which I choose Karastan Cocoa walnut which is a really rich warm color that matched perfectly for my home! TJ was super professional and courteous and helped me on this huge investment for my home! Slovak was my installer and he was top notch attention to detail very professional and courteous and did a fantastic job installing the floor. The floor is super tight as in no squeaking when I walk on it as it's a floating floor. They helped me to avoid repainting my walls by suggesting using 1/4 inch plywood to help raise floors so when he reinstalled baseboards they were high enough to avoid full paint. I just had to do some touch-up in a couple areas. Super happy with the job they did! Also Slovak the installer did a great job on cleanup after each day of all the sawdust in my garage and driveway from cutting the floor pieces! Thank you Csfloors for improving the look and feel for my home! Tony S.

Highly recommend this business. The owner Mark was very accommodating to my situation and worked…read moreto make sure my floors were completed even though he had another job already going on. Worked until 2 am to complete them for me. They turned out great. He was able to make my floors look brand new when other companies said they needed to be replaced. Has the most reasonable prices as well.

We had about 5-10 people give us quotes on our floors Mark came in with the lowest quote and could…read moreget started the soonest so we chose him. Our floors were done terribly by the previous homeowner Mark was able to completely fix them. They look AMAZING. Thanks Mark! I know choosing someone to do your floors is scary since it's an expensive project. I feel completely comfortable recommending Tacoma Hardwood.

Super handyman and very reliable. He has done numerous projects for me and I am a satisfied…read morecustomer. I always call Jan when I have an emergency and he comes quickly. His pricing is fair and reasonable.

Triple A service and very reasonable. Service was prompt and very professional would recommend them…read moreto anyone

Great Quality and workmanship, Best Service and Guarantees work and will make it right if customer…read moreis not satisfied. Flooring and Stairs were installed and in just a few days. Used Yelp to find the right contractor and GreenStone Renovations provide the best deal. I was working in another location and was communicating via text and phone. There was some miscommunications on the stairs and GreenStone Renovations came back and corrected it and their installers Jesus and WIlly were fantasitic in how quickly and professionally they did their work. I highly recommend Greg and his Team for any job they do. Yelp was right about them and getting a business well qualified to do your work.

They presented good interior design ideas and quality products provided by various suppliers. Tear…read moreout was bad. Rough and left damage to our house interior. Unsupervised workers who showed up at all hours of the day and night. We had missing personal items and even missing parts to new bathroom fixtures we purchased. Misleading contract compared to what we discussed. One of the owners became defensive and hostile toward us and threatened to pull his guys off the project! The other owner had us deal with just him for remaining work. Closet doors they needed to sand down after new floor was installed were left unstained and patch work and painting that they had to do to repair some of the damage they incurred during construction was done in haste and sloppy.

Our kitchen was in desperate need of a remodel. I had poor experiences with the big box stores…read moreduring our bathroom remodels. I reached out to kitchen design center and Ron came out for a quote. He was very straight forward and his ideas were right in line with what I wanted for design. He was straight to the point and I liked that about him. He had an awesome crew that came out and got the work done right on schedule. We are still loving our new kitchen years later and it is the heart of our home!

Bottom line, if you value quality, professionalism and timely work DO NOT USE THEM…read more Had a kitchen remodel done earlier this year, and we're still dealing with issues on completion and quality. While we understand that we had a smaller scope of work, we expected much better. Quality: they're are many defects that I am still discovering with workmanship on this project, and we are currently still waiting for crown molding trim to be completed for the upper cabinets (this project began in January). Professionalism: Attention to details in the planning process seemed to have been heavily ignored. The wrong laminate was installed on the kitchen countertop, and it took nearly two weeks to remedy the situation (see photos below). Scott (the quasi project manager) seemed to have a very apathetic attitude toward the situation when we made attempts to reach him after discovering the issues. Timeliness: While I fully understand how delays often occur in construction supply chains, KDC's contractors seem to believe that adhering to a schedule is optional, rather than mandatory. We were originally told that work would begin in late December, however demolition didn't actually begin until early February. With that, we were also given roughly a 2 week timeline for completion of the project. It took roughly until the beginning of March to have a functional kitchen again. With the understanding that we had a more limited scope of work compared to a full kitchen remodel, KDC seemed to value us as lower priority. Ultimately, I would strongly advise finding a different company to work with, perhaps somebody who has better oversight of their contractors/sub-contractors

Wonderful service, excellent quality product. It is important to feel prioritized when acquiring…read moreservices for custom work, and the entire process from start to finish was exactly how I felt while contracting with this company. I highly recommend!

Gentry Custom Woodworking did an excellent job designing, manufacturing and installing our new…read morekitchen cabinet. It has seven sliding shelves on each side. They glide out and are easy to load. High-quality materials and work. I saw them at the Tacoma Home Show and had been talking with them over a two-year period. When I was ready to move ahead on the project, Aaron came out to see the site and submitted the proposal. Before starting work, he returned to verify measurements and the layout. When the cabinet was ready, he and Kevin came out and did the installation. They also took the cabinet that was there and moved it downstairs and repaired two of the doors, so it is now useable. I had forgotten that I was supposed to order the hardware to match what we already had. Aaron took photos and placed the order and returned and installed the hardware when it arrived. We appreciate the attention to detail and the willingness to go the extra mile. Great Job and Great Customer Service!!!