As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

These guys were really incredible. My laptop is fairly old, but they managed to get it set up so…read morethat it's no longer necessary for me to get a new one right away. They kept me in constant communication and understanding throughout the entire process.

Excellent service and super fast. The flight attendant…read morespilled soda on my laptop by accident and my keyboard died. LaptopMD helped me contain the issue and cleaned the laptop within 1 hr (I paid for rush order service). They even had a super cheap external keyboard to get me going. Highly recommended and very friendly staff!

My laptop was in bad condition. The hinges somehow got broken and I was unable to open or close the…read morelid. I actually had it secured in one position using duck tape. It was definitely In sorry shape. After shopping around I ended up at Laptop MD. Even though my laptop was in bad shape (pieces of plastic was coming off even as the guy was examining it), it wasn't a problem for them. In a couple days it was ready and it was like new! I fell in love with my laptop all over again. I will undoubtedly bring a few other devices in, as these folks are good and know what they're doing. Highly recommended.

Sunny is very friendly. The store moved to the 7th floor inside the building after pandemic in a…read moresmall unit. I sent my MacBook to replace battery. It's done in couple hours. Sunny gave honest opinion if it's worth a repair or if it could be some other issue. By making appointment you get a $10 discount. The price is very reasonable. And my battery gets back to normal again

When my iPad catastrophically broke down, and major surgery out-of-state was only a literal couple…read moreof days away, Appleberry did the impossible and had it fixed!! It required being sent deep into Brooklyn due to the complex breakdown inside the iPad, and wouldn't be ready until very late the following day, and not be sent back until the morning after that. After we had to leave for Massachusetts. so Sunny dropped everything and personally drove to Brooklyn to pick up the iPad as soon as the physical repairs were finished, and brought it right back, to meet us with. And he threw in a free charger, too. I was able to have surgery with my iPad keeping me company through my hospital stay, and my painful recovery. I will only go to Appleberry Repairs for my or my family's iPad and iPhone repairs, from now on. They also have used iPads for sale at great prices, so I plan to never visit the Apple Store again, if I can help it!

Came in with a charging issue on my phone and associate was able to fix within 10 minutes at no…read morecharge! Great service and super friendly staff. Hoping no more issues, but if there are, I'll come back to Mikes!

Stay away from these rip-off artists! They advertise an iPhone battery replacement for $49, but…read morewhen I got there, they said they charge the same as Apple, $69.00. ,

Sebastian is incredible! He was attentive, responsive, and fair! Fixed my computer (keyboard…read morereplacement) for $300 when Apple quoted me $1500!

I went to Sebastian for help because my mid-2020 Macbook Pro laptop had started really having…read moreissues with battery and the "Battery Service" notification had started to come on. To get it repaired by Apple would be about $500, and I'm a student on a budget. Sebastian said he could order the battery ahead of time so he could repair it in 1 day, and he repaired it in a matter of hours. Not only that, but he let me know if I had any issues I could follow up with him. His pricing is reasonable, he is clear and responds super fast to any messages or questions. I highly recommend him!

5 stars for I Fix. For quite a number of years with my old computer it was going so well with the…read morehelp of an I Fix expert ! Then suddenly as life is my computer really died and it was time The special equipment from an expert at I fix just couldn't live again. So I had to buy another computer as there was no choice but that!!! I was excited and bought a beautiful new Hewlett Packard computer. I had shopped at Best Buy and was satisfied with my result!!! Review by Naomi Semeniuk. I had gone through all angles to get my new computer working at a high performance. When the new computer failed to work I called my long and faithful computer business at I fix as I did not trust Best Buy at all !!! I was gratified to get the very best in my neighborhood as they proved and lived with excellence quality and persistence always!!! I could not ask for anything with more value skill and excellence becoming more excellent!!! I knew it would be I knew 5 stars would be so much more and it was!!!! I have an dynamic working computer with I Fix every time!!!! They have the skills and savoirfaire that it takes to call themselves excellent and they have always been that for me and my computer and all electronic equipment!!!! Bravo!!!!

I had a very disappointing experience with iFix NY Midtown regarding my ROG Ally X repair…read more Last Tuesday, they texted me saying they had diagnosed an issue with the left analog stick controller board assembly, which was affecting input and control response. They said the repair would include replacing the left analog stick controller board assembly to restore functionality. The quoted cost was $230 + tax, with an estimated turnaround time of 2-5 business days. After that, I had to call almost every day just to get updates. Then today, I received a different message saying they had received replacement parts, but not the full set. They said they could replace the damaged analog sticks themselves, but were still waiting for the round LED light rings around the sticks. They also said they could return the device with the controllers functional, but the left stick would have no LED light ring. That was concerning because the original diagnosis and quote were for the left analog stick controller board assembly, but the later message described replacing the analog sticks themselves and leaving the LED ring unfinished. For $230 + tax, I do not think a partial or incomplete repair is acceptable. When I went to pick up the device, I had already called and was told it was ready. But when I arrived, I still had to wait around 30 minutes while they reassembled it. That is not "ready for pickup." To be fair, the owner was there and was kind, apologetic, and professional. My issue was not with him. My issue was with the repair technician handling my device. His attitude was horrendous, and the interaction felt careless and unprofessional. The worst part is that after testing my ROG Ally X in-store, the left trigger felt worse than before, and the light around the stick was no longer working. I brought the device in for a specific repair, and I left feeling like it had been returned with new problems. As someone who runs a tech company and understands customer service, I was shocked by how poorly the repair side of this was handled. I had other products I was considering bringing to them, but after this experience, I will not be returning. A kind owner cannot make up for a disorganized, incomplete, and careless repair process.

Mac was getting hot - I paid for ru$h ru$h service - the…read moreguys diagnosed / cleaned & swapped out the battery I dropped it off at 11:30 picked it up at 11:30 the next day - Good service - nice crew - highly recommended

My MBP battery (M1 Max chip, 2021) tapped out and I had it replaced a few days ago with these guys…read more They cleaned the clogged fan while at it. So far no issues. They are VERY expensive at $349 + tax, (use Zelle to avoid additional cc fees). While I'm not thrilled about the cost, I understand that they charge the ~$100+ premium given (apparently) OEM parts and speed of turnaround (I got my machine back in about 1.5h). That was worth it for me. FWIW I got a quote for $160 including tax and labor at another business in Queens (probably non OEM parts), $350 from another Apple authorized place in Manhattan but I'd have had to mail-in and turn around was estimated to be about 9 to 12 day. Apple itself was $249, they quoted 7 to 9 day turn-around. And that was after having to waste my time going in to the "genius" bar. These guys also have two convenient locations in Manhattan which I appreciated. So if I look at all that I the premium stings a little less. The work also seems solid. I liked their efficiency and style of communication, but quick turnaround and quality of service/parts was mainly what I paid for.

I sent my water-damaged iPhone to Secure Data because it was stuck in a boot loop and contained…read moreimportant photos for my thesis. I expected a straightforward diagnosis and a reasonable estimate. Instead, I was quoted $1,760 for what was described as extensive repairs necessary to recover the data. As a student, I couldn't afford this, and I requested the phone back. They did not release it immediately, instead, I had to exchange multiple emails and a phone call. During that call, I was told that if I removed a negative review (about their Brooklyn location falsely being advertised as walk-in), they would lower the price to $900. Extortion, plain and simple. I declined, and when I finally got my phone back, I plugged it in and--lo and behold--it worked perfectly. Which means one of two things: 1. They were fully prepared to charge me $1,760 for "repairs" that were not necessary, or 2. They performed repairs without my consent, then failed to disclose it when returning the device. Either way, this is dishonest and exploitative. I'm relieved I got my data back, but I feel like I narrowly avoided being scammed out of a huge sum of money. Consumers deserve transparency and integrity--qualities this company clearly lacks.

HIGHLY RECOMMEND, THEY GOT MY DATA BACK. Okay, I know it is…read morestupid and yet, I finished a major project and then the (bad-bad) drive went out. Yes, the next day before it was submitted...ugg. Baloney sticks and Jelly beans! My husband had to hide the alcohol. I sent my drive to these guys, and they nailed it. So, what is your sanity worth? I would have given them five stars and yet the price on my salary was steep so that is why 4-stars. However, having said that...it was worth it. Everything was tracked, excellent communication about the status of the drive and the holy grail of my data. I might do a slower time frame next time. OH WAIT! THERE WILL NEVER BE A NEXT TIME! I was afraid this was a scam. My husband drove the bad-bad drive to Spokane, Washington and made sure the store front in the online ad was a real place. Yes, it is. The store front is real, and they sent my bad-bad drive to the Chicago where they could do the work overnight. The alcohol is back, and I can celebrate tonight...all is well in the world. Thanks you Timothy Rutan, you rock!

Alex is the best! My external hard drive failed with 1TB and hundreds of hours of work on it - I…read morewas not optimistic about recovering anything. Alex was able to recover 100% of the data with 1 week turnaround over a holiday weekend for exactly what he quoted me. It cost less than $800 + a replacement drive, which is well worth it if you've ever spent time, money, and energy on a project. I truly hope I don't need his services again but I'd highly recommend Alex to anyone who needs data recovery. Edit: I have to mention that I noticed the very negative review on this page and was honestly skeptical but Alex communicated clearly the whole time and showed me the data file system that I created in the drive before I paid anything, which was very reassuring.

HIRE AN EXPERT TO RECOVER YOUR LOST OR STOLEN BITCOIN/ETH/USDT AND MANY OTHERS…read moreI realized that I had been duped out of my entire life savings by a fictitious crypto investment broker who refused to give me access to my funds and insisted that I make more payments before I could access them. This went on for weeks until I needed to withdraw my funds for a medical emergency. My life was in pieces and I was devastated, but as I was looking for a way out, I came across a post about WEB GENIE RECOVERY, a cryptocurrency recovery business that has helped countless others recover stolen funds, lost data, and cryptocurrency. After doing some research and being persuaded by their offerings, I emailed WEB GENIE RECOVERY, who helped me retrieve all of the cryptocurrency that had been taken. Sincerely appreciative of their assistance, I would like to suggest them for any services involving the retrieval of cryptocurrency and other sensitive information. website: www.webgenierecovery.com Email( webgenierecoverys@proton.me, webgenierecovery@outlook.com) WhatsApp +1 (918) 809-0113, Telegram : @webgenierecovery

My Raid Server got hit with Ransomware and our system went down on Thursday…read more Even our "Ransomware-Proof" backup server got infected. The hackers were asking for thousands to give us the decryption key, but we could not afford it. AWS was no help and logistics was not going to work out. Epic's team came to our office the same night and recovered all our files over this Holiday weekend with a few casualties. Happy to report out server is back up and running. Fantastic service!

Just got my iPhone back with all my data recovered and restored. They said it should be replaced to…read morebe safe but that as long as I have my back that they gave me and back up my data often on my MacBook Pro, that I should be good. The phone had a problem where it suddenly wouldn't turn on at all even after changing and charging the battery. The battery couldn't even charge or at least the screen didn't show anything. I brought it to their midtown location a few days ago, and they told me the next day that it had some problem with the memory chip. I gave them the go with my fingers crossed. They said I got very lucky. It's really cool that they're open 24/7. As a heads up you need to book an appointment ahead of time.