I didn't have a problem with being quoted $299 over the phone but told $350 two hours later in the…read morestore. I do have a problem with you going into my phone to give a 5 star rating to your business when all you were suppose to do was fix my screen. Update: 06/02/26 After receiving 8 notifications from Google Reviews not only did this business log into my account to give themselves 5 stars they also reported the other 1 star reviews for this Business.

From the owner: Great and cheap price to repair cellphone tablete and computers laptop include waranty. Great…read morecustomer service.

Excellent service. Anytime I have issues with my sound system or similar electrical equipment I…read moreknow who to call! Efficient, responsive, friendly, and professional. 10/10

Great service, friendly, very knowledgeable and was extremely efficient in productivity. He had…read moreeverything finished within 24 hours!!

A lady named Terra was awesome, she was very helpful and my device was fixed on no time.read more

Just got back from the rudest experiences I have had here 4/7/2025 at 12:00 PM. I have been to two…read moreother ubreakifix that were very good. Strongly encourage you to make the drive out of Baytown to find other locations. My phone screen went out and I wasn't sure why, so I brought it to be replaced. When I arrived at the store, I said there may or may not be water damage in my phone, I wasn't entirely sure. I was told I needed to buy a new phone here and they couldn't do anything. After arguing with her about it, since I have been getting text messages, I just can't use the screen, I had to finally demand to have my screen replaced which she finally acquiesced. She did a hard reset in the back of the store which reset my screen. I asked her repeatedly what did you do? i was pretty grateful about it: she just kept saying I did a hard reset. She refused to explain what she did. I was considering whether to replace my screen since it still has parts of it that are blacked out, but I just left. Go to a different store its worth the drive.

Jim is very responsive and performs quality work! He is knowledgeable about your computer issuesread more

Jim has been working on not only mine but our whole familys' computers for years now. I would not…read morebe using any other computer repair technician. Highly recommended him.

Patrick at Cell Phone Repair in Baytown deserves more than 5 stars! He was extremely patient and…read morekind while helping me after my carrier completely messed up my claim. I had to come in twice to get things resolved, and on my second visit, I was on speakerphone with Assurant when the rep was being very disrespectful and refusing to help. Patrick overheard and immediately stepped in. With professionalism and incredible patience, he took over the call and was able to get everything resolved. If I could give this place 10 stars, I would. Highly recommend Patrick and this location!

I called before I went there, the huge guy there was completely rude and tried to intimidate me as…read moreI was leaving the store. He told me something different over the phone and he had such a miserable attitude once there. Horrible customer service. He has the attitude of someone that really hates life, hates people, hates his job. The lady in the store was nice and helpful. But the lazy guy that sits behind the wall that was talking from behind a wall might I add, is enough to say - STAY AWAY. Do not waste your time with this shop.