Wide variety of training supply selection. they even had cute patterns and colors to choose from…read more The staff are very helpful and knowledgeable. They gave me free samples to try out before committing to a whole bag of treats and were super friendly. 12/10 will be coming back and recommending to all my friends.

My wife & I needed a new Harness for our Yorkshire Terrier mix…read more We stopped here because of the reviews. They were Fantastic. I asked for help select a harness & Terry walked us through it all. Next, we wanted an ID TAG - and selected one. Terry was very polite and knew everything. She even signed me up for their rewards program. Warning - Parking is tough. Remember - ASK for TERRY

This PetSmart here has a complete items and employee. One of the place to bring your cat to get…read moreserviced

The grooming was disappointing, especially for $81 (even with the new customer special). I chose…read morethe Dry Shampoo option because I didn't want to stress my cat out more than necessary with a water shampoo for a first-time groom. I don't even know if they did the dry shampoo - cat doesn't smell different. I specifically asked for the paw fur to be trimmed cleanly, but that wasn't done properly. The overall haircut was uneven and chunky, and the hair on the back end was still too long. While they did leave the tail bushy as requested, I had asked for a slight trim to shape it, which wasn't done. Additionally, the ears didn't appear to be fully cleaned--there was still visible wax in the outer ear. Overall, the results were something I could have achieved at home and done better. The experience at check-in was also frustrating. There was a long line at 8am with only one staff member present until about 8:30. I was told only one person handles cat grooming, and they were running late. Considering I got a call at 10:30 my cat was ready - it doesn't surprise me it was faster than expected given the quality. Unfortunately, I won't be returning.

Took my puppy here for his first haircut, asked her to not use clippers and trim around his face…read moreand his feet. I will attach the before and after picture they do not know what they're doing or I do not think these people have any grooming experience she just cut a big bald spot in the middle of my Yorkies forehead. Nothing else was touched. Do not go here. Additionally, he was traumatized leaving here and had diarrhea immediately after.

Snotty store manager and bait and switch prices…read more Looked online for World's Best Cat Litter to make sure they had it in stock before I went to the store. Online said it was $19.15 per bag. So I go to the store put two bags in my shopping cart and the total was over $47. I said to them well that's really a lot of tax for two $19 bags of cat litter and they tell me "Oh well you have to ask us to price match before we can give it to you for that price. We can process a return then give it to you for that price but you have to tell us beforehand." Never heard of such a thing, and I didn't want to go through the hassle so I said never mind but I'm never shopping here again. So instead of being apologetic the snotty store manager tells me well that's the way they do things and if I never want to shop there again that's up to me and to have a nice day. Way to go. Bait and switch your customers and then give them a lecture when you try to rip them off. Not going back to this place.

Quaint aquarium in a basement, but absolutely the best variety of guppies in the DMV area. Friendly…read moreand knowledgeable staff. I love coming here.

Please bare I'm mind that I'm fairly claustrophobic...sooo…read more.. For starters, it's in a basement. Enter through street level door to immediately descend cluttered staircase. It's very warm/hot...due to moisture, lights, heaters. Not the worst fish store experience I've had, but I had to deep breathes to stay calm while moving about. Super packed with "stuff", so you'll prob find what you're looking for. Seemed somewhat on pricey side for tank decor, but fish seemed more normally priced. Haven't bought from them yet. Didn't find fish I was looking for. Not totally opposed to returning, but not thrilled to return either. So...just a 3 "meh" for me.

This review is for the grooming department in PetSmart.. I've been taking my little guy here for…read moreyears. I like that they have an option to pay for express which means your dog never goes in a cage. They shampoo and cut your pet straight through. I schedule with certain groomers and Darian is one of my favorites! He does a wonderful job with the hair cuts and my dog loves him. While they are a bit in the pricey side, it's quick and convenient.

Adopted two cats and spent a ton of money ($700+) to adopt them and got all our supplies there…read more Then both cats got very ill, despite having a hospital right there on site, they made us travel 3+ hours to Waldorf for care and had zero interest in helping us. Both cats ended up dying after we spent thousands on medical bills trying to save them... I will never shop here again.

I go to petco for ver specific things, and only their deals, but I have been going to this location…read moresince my late dog and on going with my new pups and this review is a shout out and appreciation to Rose, one of their long term employees has been beyond kind and helpful going on 5+ years. We always look out for her, and she is a primary reason I keep coming back.

Called ahead and was told to come in with a water sample for an exchange. After making the trip,…read morethe store manager Ken said there was nothing they could do. The issue isn't just the outcome, it's the inconsistent information and lack of helpful service. Disappointing experience, and unfortunately this location has lost a customer. I won't be returning

It works despite being in a busy area. The building looks a bit blight like, considering the new…read moreimages of Tyson's. Going in they do have really nice employees. Their folks in the fish and reptile sections are knowledgeable. This can be helpful, especially for the animals, as often humans don't have a clue. Also am grateful this company doesn't sell cats or dogs, but rather sponsors adoption. As for the store itself it's ok. It has been frustrating not to find reptile lights, or substrate on occasion. On a positive note they always have Betta fish food. It's a fairly organized store. The outside might look like the 1980's or before, but inside it is clean and aesthetically pleasing. Employees always make sure no long lines, but have fun on route 7.

The groomers are obnoxious and rude. The experience I just had was not only unnecessary, but also…read moreuncivilized.. I was told the rabies vaccination for my dog expired, so I changed my day around to go get his vaccine same day. When I went to the vet, I learned that the vaccine had not actually expired. I brought updated documentation showing the vaccine is now updated and asked how I was given that information. Apparently asking a question is a problem. Do not go to this location because if they can talk to a person this way, I'd question how your pet gets treated too

The employees are always friendly, and I love that they host cat adoptions every Saturday. I was…read morepleasantly surprised to find Applaws wet cat food, which is difficult to locate anywhere other than Pet Supplies Plus. They also offer price matching when Pet Supplies Plus has a promotion, which is a great added benefit.

The staff in the store and in grooming are attentive, helpful and taken great care of my two dogs…read morefor years. The negative reviews are from unfair humans who use keyboards to hurt others just because they can. Remember - this is northern Virginia! We all know the unhappy land of the liberals!! I give PetSmart five well deserved stars!

I got a new dog!!! This Petco was on the way back from a meet-up to pick up his crate. I don't…read morethink I've been to a Petco in awhile. ...maybe Petsmart, which is closest to my home. The place was busy and the checkout line was long! But Teddy and I went about our way to get him some treats, some food, and a collar (which I didn't find the exact one I was looking for). There were a few other dogs in the place so I'm glad to know that Teddy is a friendly dog. Some woman went on a whole diatribe about her German Shepard, but I just nodded my head. It was a quick trip. When I got to the line it had shortened. Luckily, my membership card still worked. Yes! Teddy charmed the cashier into some dog cookies, which he greatly appreciated. This was a good Petco. Sometimes I go into a pet store and feel like there's little to no inventory. That wasn't the case here. If I lived closer, I'd be back.

I have had a couple of my dogs groomed there on several occasions over the last two years and they…read morehave done an excellent job. They were polite, friendly, and my dogs are very happy at drop off and pick up times. It was easy, making appointments as well.

Are close and have food we buy . Got there when almost closing…read moreand were just great. have things on sale so can save money.

this is regarding the grooming salon in Pasadena - AVOID - this locations is HORRIBLE - I brought 3…read moredogs in for baths and none of them were cleaner then when I dropped them off! they literally sprayed cologne on them and called it a bath:( then they told me that one of my dogs would not cooperate while gettign a nail trim so they couldnt do it; that dog is the most docile, friendly dog - their story is far from the truth. To top it off; when I picked up the dogs, they were crying in the back, the girls wouldnt get off of the phone to get them for me and when they did, they literally threw the leashes on the floor and walked away .............STAY CLEAR OF THIS FACILITY