If I could give them less than 1 star I would. I caught Linda from Galloping Groomer abusing my dog. I have two Brussels Griffons that are rescues from a puppy mill. I have worked very hard for two years to get them socialized and unafraid of people. Linda has groomed them several times and is completely aware of this. Linda had one of my dogs in the van when I looked out and noticed my neighbor knocking on the van door. When I didn't see Linda open the door I went out to see what was going on. As I approached the van I heard Linda SCREAMING PROFANITY, then things being knocked or thrown around and then I HEARD MY DOG YELP. I yanked the door open and asked Linda what was going on? As I climbed in the van to get my dog, who was half groomed and trembling on the table, Linda said "I'm sorry, I'm having a really bad day and she won't stand still to let me groom her rear end, my sciatica is acting up...." and then started crying and said she wasn't going to charge me. I got my dog and climbed back out of the van. My neighbor, who had been standing out there for a couple of minutes said Linda had been cussing and screaming profanities at my dog the entire time she had been outside the van. That would explain why Linda didn't hear her knocking on the door. So what Linda did wasn't just a one time, react badly in a snap situation. This had been going on for at least 3 - 5 minutes. And God only knows how long it had been happening prior to my neighbor walking up to the van. There is absolutely NO circumstance that would make abusing a dog to this degree acceptable. I immediately called Galloping Groomer, talked to the owner (I don't remember her name) and reported in detail what had just occurred. To be honest, the owner sounded somewhat nonchalant and said "There are two sides to every story, I don't know what happened there today." Are you kidding me?? I have a WITNESS!! If Linda ever reads this: I don't care how bad of a day you were having, or how much pain your sciatica was causing you.... what you did was beyond unacceptable. You KNOW how hard I have worked to socialize Pixie and Cricket. You've seen their progress and commented on how much friendlier and less timid they have become. I'd like you to know YOUR CRUEL ACTIONS have caused a set back with them and they are afraid of most people again. You should be ashamed of what you did to 12 helpless pounds of innocent love. read more

Extremely concerning behavior at PAWGO! The groomer was unnecessarily aggressive, verbally abusing the animal with constant yelling and curse words. She forcibly grabbed the dog, which was terrified and trembling in the front seat. This is extreme verbal and physical abuse, and the pet did nothing to provoke it. PAWGO employees mistreat animals, and this behavior should never happen in any pet care setting. When PAWGO became aware, they claimed it wasn't their "fault" because they just lease the van and have zero involvement or awareness of what happens inside. That is completely inexcusable. If they aren't going to be present, it is their responsibility to equip vans with video and audio monitoring to ensure animals are safe. ***PAWGO still has this groomer's profile up and is allowing her to take clients. So much for their "apology"! *** The abusive groomer's link: https://app.pawgo.com/GoGoGrooming (screenshot attached) This video is shortened because YELP only allows 30 seconds. The original video is very long! If it gets removed I'll be posting it on all review sites! read more

This was A review left by the groomer her self. This was absolutely not left by us. We were not going to leave A review because it was going to be -0 stars for he work. He absolutely did NOT did not trim their nails and butchered the mini poodle. Ears were understandable because they were not it, but her head was not at all. She made our dog look like I trimmed her myself with no experience what's so ever. This is A false and fraudulent review. She has 1066 5 star reviews because she reviews herself. This visit was such A huge disappointment. The lady before her groomed out dog many many times and not once was there and issue. This was first and only time she did and will be coming back to our home and I will be reaching out Pawgo as well about the fraud that has taken place. She might be great at her job but not one single 1-2-3 or 4 star? Well not it makes sense. Good luck if you pick her because you don't know if the reviews are real minus this one because it's definitely not good for us -0 read more

I took my dog to this grooming service, expecting the same standard of care we've always received elsewhere. Unfortunately, I was extremely disappointed. My dog came home with multiple nicks and cuts--something that has never happened in previous grooming appointments, even though he has never had a skin condition. When I raised my concern, instead of taking accountability, they blamed my dog's "allergies" as the reason for the injuries. This explanation was both unconvincing and dismissive, especially considering that no other groomer has ever caused this kind of harm. My dog's skin condition is stable and has never resulted in this level of trauma during grooming. It's one thing to make a mistake--accidents can happen--but it's another to shift blame and avoid responsibility. I won't be returning, and I wouldn't recommend this place to anyone who values their pet's safety and well-being. read more

After not being able to contact my previous groomer, I decided it was time to find a new one. So I found an ad on my local Craigslist and received the best service thus far!! The ladies who took care of me over the phone were amazing!! They are Very polite and have great Customer service, not to mention very prompt, not late at all. My groomer K.C was so sweet and took care of my poodle no problems. He looks better than he did at any other groomers he has been to, and he smells wonderful, They also made time for my dog which was the best part! It was my first time using a mobile grooming service, but I will definitely be calling Galloping Groomers from now on!! Reasonable prices with amazing service, can't Beat that Thank you all for being so wonderful and making my Tootles handsome again!! read more

I tried giving them another chance years later after previously being put in unregistered vans and having my grooming tools stolen. On my first day back, they booked me multiple dogs but never confirmed van access or pickup, and I got no response despite reaching out. I decided not to continue since nothing had changed. Later, an upset client falsely accused me in a Yelp review of stealing banking info, which groomers don't even have access to, and admitted she only posted it out of anger. I also received a message from the owner saying "karma's got my name." Overall, I'd be cautious--this is a very shady company to work for. read more

What a terrible, unprofessional company. The groomer pulled up and parked on top of the sidewalk and as she was cutting the dog's hair, the van door was wide open. Dog hair was going everywhere and all over my yard. She said it's not her job to clean up the hair. I tried multiple times trying to talk with someone from the company, but apparently no one answers a phone. They are a text only business. So basically they have zero customer service and plan to keep it that way. I highly recommend looking at other companies to cut your dog's hair because this so called company is a joke. read more

I want to say how impressed I was with Marianne , cat groomer, from Pawgo. I had been looking for a cat groomer for the last year and was having a very hard time finding one. Not only did she give my precious cat Zoey the best cut ever but she took her time and was so gentle and caring with my cat . Zoey looked absolutely amazing !!! It was the perfect cut and groom ever !!! I want to thank Marianne for doing such a fabulous job. I will definitely be using Marianne for all of my cats grooming needs . I highly , highly recommended Marianne . You will not be disappointed. read more

Pawgo have a lot of groomers with huge experience i guess, because we make appointments with 2 different groomers and we are satisfied. My last appointment in 2 Sep with Raiven was great in details, as groomer was very patient with my dog nd she pay attention on every minor details. After groom my pet looks adorable. I think my pet love her. I can recommend her or any Pawgo groomers because in my case they really do a great job. I really appreciate her special care. About customer website it was super easy to book appointment with nearly groomer. read more

Our six month minature schnauzer just finished her first grooming session. Linda was here promptly at the appointment time. Things only got better from there. She explained the schnauzer cut to me gave me options. Chancy just loved her right away and went out to the grooming van with her without hesitation. Less then a hour later the were done. Chancy looked absolutely awesome!! Exactly the way we wanted it. Linda herself is friendly and outgoing which helped so much! We will definitely be using Galloping Groomer AND Linda from now on!! read more

My Cavalier King Charles Spaniel Jack absolutely ADORES the groomer Kay (and so do I)!! She does an amazing job on his haircut - taking a lot of time to make sure his bath/dry/cut/trim is perfect. She never rushes through the process and it's almost like a spa day for him (he'll even nap on the table as she's trimming his crazy natural mohawk by hand). Jack always runs up to see Kay when she arrives (which speaks volumes to me) and even tries to jump BACK into her van after she is done. Kay is definitely our forever groomer. :) read more

We plan appointment for our dogs first time on 2 July, but we had problems and we had to postpone. We thought it would be problem if we canceled appointment, but without any difficulty they changed. Meeting took place on 6 July. I liked everything because my dogs were very calm in the groomer vehicle, and i was shocked how clean it was in the car. I would like to say thank you for them for showed genuine care and love for my dogs, and the process is smooth from start to finish. read more

Now called PAWGO Galloping Groomer, we have been using GG for years for our two golden retrievers. Connie is wonderful. The dogs love her and she is so good with them. She is always on time and very efficient grooming them. One is tall and thin; the other is a tank. But when Connie is done with them they are both beautiful. They are never reluctant to go with her and she treats them like her own. Connie also is very careful to clean up after her work. read more

We just had our first visit with "Michelle" using their mobile service. Outstanding job!! We had our youngest, Rudy, a mixed breed, bath, haircut, and nail trimming and was given a 10.00 coupon for our first visit. Michelle was on time, very nice, and Rudy took to her well. We couldn't be more pleased. Will definitely be a return customer for our other dog Riley as well. Thanks Galloping Groomer and to Michelle for the outstanding service. Cheers. read more

About grooming service prices its not a expensive overall (like $120) . I think quality of service is good even though this is the first time with Pawgo . In appointment day the groomer was a bit late but that was my fault as i mixed wrong address but she did her job very well. In the grooming process and in the van my dog was very calm as the groomer was very experienced. Overall i liked everything and left a tip. read more

Robin is the best!! She is so good with my little Yorkie girl Bella. I hope she never leaves cause I wouldn't know where to take her. She was traumatized at Pet-smart because they locked her up for hours which then cost us lots of money at the Emergency Vet! This is great they come right to your home ( I love it). Bella loves it because it's fast and she's back on her pillow. Keep up the great work!! read more

We had our first grooming appointment and it was adorable. I am pleased with the care of my pet. I like the way how they work (asked many questions on how i wanted her groomed), and stuff is very skilled and efficient. Specially i like great haircut, and we will never miss our groom appointment with pawgo. Finally service is amazing so i will definitely coming back and recommend to pet owners. read more

Kay did a fantastic job grooming our dog. Much better than where he was previously getting groomed. She was professional and courteous. She even called to let us know she was running a little behind schedule. Can't remember any other company ever doing that. We are so pleased with this company and hopefully we can request Kay to be his new groomer. Job well done. Thank You!! read more

They took exellent care for my dog. Staff is cool and van is clean. My pet hair and nail style was very modern. I noticed some minor details that groomer pay attention. She was very patient and answered to my all question. I was impressed with their grooming experience. It was new place for my pet and already book next appointment, because they are true animal lovers. read more