Both Jeff and Ty were friendly knowledgeable and helpful...I will be taking my car here from now…read moreon...

10/10: Friendly, professional, and efficient…read more I was losing tire pressure and while they ultimately couldn't patch the tire, they still asked me to come in to troubleshoot it for me, just to confirm the issue. I'm not mechanically skilled, so it was good to see how they checked for puncturing. And by extension, showing that work is being done. Some other shops will say they did services but just cold pitch it to upsell. I appreciate the team for helping me get on my way. Because they are dedicated to helping people, I'd definitely recommend them. Thank you again.

Outstanding and Honest Service!…read more ​I had been dealing with an annoying car noise for a few months and finally took it to Tokyo Automotive Repair. Tatsu helped me out and did a fantastic job diagnosing the issue. While I was worried it might be an expensive wheel bearing or suspension problem, Tatsu honestly recommended checking the tires first. ​Turns out he was 100% right! I had my tires replaced with a set of Yokohama tires, and the noise is completely gone. I truly appreciate their honesty and expertise instead of trying to upsell me on unnecessary repairs. Highly recommend Tatsu and the team!

We were very disappointed with Tokyo Automotive. They were unable to diagnose the problem with our…read moreLexus and kept throwing $500 guess's at the car until we reached $1,300. They then told us the car was repaired and fine. Within one day the car was having the same issue again. My daughter barely made it back from out of town and we kept her on the phone all the way. We took it in to trade in and told it was throwing codes, and Tokyo assured us that they had cleared all codes and offered no additional help. We should have skipped them altogether and gone to a Lexus dealer that could have easily diagnosed the problems. We will never use Tokyo Automotive again or recommend to any friends.

I can't express how grateful I am for Performance Auto Repair in Costa Mesa. Even though I live all…read morethe way in Chino, something about their reviews made me feel like I could trust them -- and I was right. When my SUV overheated and the engine failed, I was overwhelmed. But the moment I spoke with them, it felt like a weight lifted. They understood exactly what was happening before they even saw the car. Instead of pushing a costly $6,000 engine replacement, Byron found a way to rebuild the engine through a machine shop, saving me thousands. That kind of honesty is rare. The repairs took time, but they never rushed. They kept us updated, checked every detail, and refused to release the vehicle until they were absolutely sure there were no leaks, no issues, no surprises. After dealing with another shop that returned our Honda Pilot with oil leaks, this level of care meant everything. What stood out most was their integrity. Their kindness. Their commitment to doing the right thing even when it takes longer or costs them more effort. If we lived closer to Costa Mesa, we'd bring every one of our vehicles here without hesitation. There truly aren't enough words to describe how thankful I am for Byron and his team. They didn't just fix my SUV -- they restored my trust in what an honest auto shop can be.

This is a different type of review, because Performance Auto didn't actually fix my car, but I…read morestill had a great experience with them and wanted to share that I felt like they were really honest people. I brought my 2015 Honda CR-V in to get evaluated because the air conditioning stopped blowing cold. They initially just recharged it and sent me on my way, but as soon as I left, it started blowing hot again so I came back. Byron suspected it was the compressor/condenser. They could tell I wanted it fixed now, so he did what we could and get the parts ordered immediately to begin work on my car the next day, hoping it would be done EOD. I brought my car in the morning and his son, Josh, also drove me to my office as a courtesy. They began work on the car and Byron asked if he could keep the car longer to test it thoroughly, I agreed, and the plan was that I was going to pick it up on Thursday. Thursday rolls around and Byron called me, letting me know the compressor/condenser fix didn't do the job, so he was taking it to a specialist and no extra charge. He called later that afternoon that the AC specialist was not able to diagnose the issue either, and recommend I take it to Honda as they thought it might be an electrical issue. He was going to remove the new parts so Honda could have a clean look and not be able to blame the new parts incorrectly. He stayed late so that my car was ready first thing on Friday morning. He also texted me a detailed description of what he did so I could share with Honda. He didn't charge me anything because of the inconvenience. He had also done some work and provided a new valve cover gasket, which he didn't charge me for either. It turned out to be the expansion valve needed to be replaced, which broke the compressor. All other parts of the AC system were completely fine. Anyway, a different type of review, but I did feel like I was treated very fairly and that they were going above and beyond to try and do right by me. I respected that when it was out of their wheelhouse, they backed out vs. asking me to spend more money trying to fix this. Even after all of this, I would definitely consider working with them again. They are good people and I trusted them, which is really rare to find in the car space.

John was fantastic, was able to service my car extremely quickly! He was upfront and…read morestraightforward about my repair, didn't push me to get anything beyond what was needed - As someone new to the area I am very happy to now have a trusted mechanic only 10 minutes from my house.

This has become my new trusted mechanic for all of our car needs…read more As a woman who has driven used cars for most of her life, going to a trusted mechanic is hard to find. I used to go to mechanics in Santa Ana but was not always able to get the services I needed. Now with a new car, I was tired of getting price gouged for a simple oil change at the dealership. At Harbor Auto Service, Mike and John get the job done at an affordable price and take customer service to the next level. For example, when you have already paid and are all set, they park the car right outside for you and send you on your way. They are respectful and take the time to explain what is wrong with the car and give you plenty of options. They also have a nice waiting room with a tv, couches, and offer water as you wait. I have been here twice, and each time has been pleasant. I am already recommending them to all of my friends and family as a solid, trusted choice!

Quick and friendly service. My battery was tested and replaced, all in about 15 minutes. Couldn't…read moreask for a better experience!

Thomas from AutoMedic made the effort to call me and wanted to 'make things right' after I posted…read moremy Yelp review. I had texted him about the hassle I went thru after my minivan's alternator went out in July 2026, 15 months they had replaced it. Somehow that text did not go thru to his phone. The alternator had gone out when I was on the road, 4 hours away from home. Once they saw my review (Sep 2026), they reached out within a few hours. This showed me that this company cares about its reputation and had high standard of customer service. We talked and Thomas told me he would refund me the cost of the alternator. I received the money but it was more than just the money that left a great impression upon me. It was the honesty, integrity and the willingness to listen to my less-than-great initial experience. Anyhow, I think of them as a solid business that puts its customers first. I have updated them to 5 stars. They have earned it!

had a situation that my car couldn't accelerated and they fix it quickly. very professional and…read moreexperienced

I previously left a five-star review because I had a good experience here. At the time, EU was…read morehonest enough to tell me I didn't need a tire rotation, which saved me money as a student. Because of that, I came back for multiple oil changes. Unfortunately, my most recent visit was completely different. I was charged a high price for what should have been a simple oil change and cabin/air filter replacement, and I ended up waiting about two hours for the work to be completed. After talking it through with someone more familiar with car maintenance, it became clear that I was likely overcharged for a job that should have been quicker and more reasonably priced. What made the experience worse was the interaction before my appointment. When I asked for clarification about being told I may need "air," EU laughed at me for asking. I'm neurodivergent and sometimes take things more literally, so I was just trying to confirm whether I was being charged for something that is often free. Instead of explaining, I felt mocked for asking a simple question. Because of this experience, I no longer feel comfortable or confident returning here. I'm sharing this as a caution for other customers--especially women and neurodivergent people--who may not be as familiar with car maintenance and rely on mechanics to be honest, respectful, and transparent.

The service and staff definitely value fixing my vehicle. James went above and beyond, grateful for…read morehis knowledge and was super helpful when explaining my vehicles diagnostic issues. They value their customers and they were honest about the process. Loved how they showed me a diagram to explain it better.

I can't say nothing but great things about this shop. I felt with James who truly values customers…read moreand always does his best at fair pricing and exceptional service. My muffler, pipe, and catalic converter was jacked up. He helped me fixed the pipe and muffler the best he can and he notified me that there was still a warranty on my vehicle so he didn't touch it and he gave me fair pricing. When I took my car to Chevy, they were so unprofessional and dumb. I had James explain what's going on with my vehicle and how Chevy had to honor my warranty, but Chevy Costa Mesa were being lazy. They didn't even look at the vehicle but diagnosed it just by hearing it. I brought my vehicle back to James and he took pictures and referred me to HB Chevy and he didn't charge me. James and his shop are truly about the people and getting their vehicle fixed. His shop and customer service is something every auto shop should emulate. I will always go to this shop for my auto needs. Chevy Costa Mesa can get bent. Thank you again James for you and your crew.

I called them up after I got a really high estimate for a 2014 VOlt. I even told them the price I…read morewas quoted so they knew. Well turns up my repair was less than $500 instead of $3500! I have myself new mechanics! Thank you so much Payman and Carlos. Oh, and they fixed it while I waited and it took an hour total. I love this place. no wonder they have such great reviews

SCAMMERS!!!!! DO NOT COME HERE!!!!…read more These losers only have positive reviews because they say they will knock off $50 your bill if you post a review. I had problems with my AC and came here. They told me they filled it with coolant and the AC still didn't work. They charged me $150 for coolant that fixed nothing. Then they 'ran some tests' which took 3 days and cost another $400. They concluded my whole AC system needed to be replaced for $1.5k and 'found' another $6k worth of problems with my car on top of that. I took my car in to another shop, they said my coolant was empty, charged me $50 for coolant and my AC has been working perfectly for the last 4 months. They also said that my car was fine and nothing needed to be replaced or fixed, basically confirming these A1 A$$holes made up the 'repairs needed'. I should have written this review sooner but I was tricked into originally giving them 5 star review to get the $50 off. DO NOT COME HERE!!!! THESE MIDDLE EASTERN SCAMMER WILL LIE AND STEAL YOUR MONEY!

Thank You Alex Your Facility Is Top Of The Line…read more Clean and prompt We AppreciateYour Service Best Regards Starla

I've lived in Costa Mesa for over 20 years and have always noticed this shop. I finally decided to…read morestop by and have them check out my Pacifica that was overheating and losing coolant. Daron and everyone at the front desk were incredibly friendly and welcoming. The lobby and waiting area were spotless, which made for a great first impression. What really stood out was their thorough inspection process. They provided pictures and videos showing exactly what the issues were. It's one thing to be told what's wrong, but actually seeing the proof is top-notch service. Unfortunately, my van had a blown head gasket and wasn't worth saving. However, I was so impressed with their honesty and how they handled everything that we ended up bringing in my daughter's 4Runner. They did a full inspection on the 4Runner, replaced the entire driveshaft, installed brand-new shocks and springs, and took care of several other fixes. It now drives like a brand-new car, and we absolutely love it! Our 4Runner is pushing 298k miles, and thanks to Daron and his team at Herb's Garage, we're hoping to keep it running for another 100k. Thanks, guys!

I love the management . Accountable and honest . Will recommend the way to repair the vehicle …read more I love the quality of their work and service is excellent

My go to guys. I get it. Luxury cars are not cheap to maintain. Originally, I took my car to the…read moredealer for maintenance and repairs but after being charged an exorbitant amount of money for very slow and shoddy service, I came to European Import Service. These guys are the best, thoughtful, professional and excellent. For service, quality and value, European Import Service is the place. Victor and his son are the best!!!