I was recommended OC German from my friend There is always…read morethe cautiousness though of a new mechanic. Thankfully I was pleasantly surprised The gentleman discussed everything he was doing with my vehicle and with a no pressure environment. Communication was exemplary along with their knowledge and the price was more than reasonable. I definitely recommend this shop to anyone, guys who know cars, moms kids, the elderly! This is an honest shop with excellent service

My mechanics reside here! Guaranteed to find the repair you'll need with Ryan. Fairest mechanic…read moreshop in the city, they take their time to make sure you're serviced right, with quality and value of parts. They'll talk to you all of the way through your vehicles repair stay. Diagnostic done, expected phone call for what's wrong and what they can do to keep that price down, parts prices are communicated and service hours expected but typically work hard to keep those hours down, see, most people don't understand that when your car comes apart for repairs that other opportunities to do preventative maintenance present themselves, allowing you take advantage of the service savings. Ask Ryan, he's saved me $1000's by having those conversations with me, no pressure sales here EVER! Even had the ultimate experience with this shop, when they called to say, it's time to let her go, let's perform minimum to bring back to road worthy and call one of those Car places that buy cars as is and sometimes it's not worth the money necessary to fix the car. Most mechanics would just fix the immediate and not tell you while the car was apart they saw other issues that'd have you back in a month and another $1000+ in service costs!

Finding an honest, trustworthy mechanic these days can feel nearly impossible, but Bay Auto has…read morerestored our faith that good, old-fashioned customer service and integrity still exist! It was truly a blessing that my son ended up at Bay Auto after visiting other surrounding repair shops that quoted us $1,800 or more to address an issue with his vehicle. Naturally, we were preparing ourselves for an expensive repair, but what happened at Bay Auto was nothing short of incredible. After inspecting the vehicle, the team discovered that the issue was simply an aftermarket attachment that needed to be properly connected. That was it! What other shops had suggested could cost us thousands of dollars was resolved by Bay Auto at absolutely no charge! And it gets even better. While other repair shops wanted approximately $150 just to diagnose the problem, Bay Auto didn't even charge us for the diagnostic inspection. What impressed us most wasn't just the money we saved. It was the honesty, professionalism, and genuine kindness behind their service. They could have easily taken advantage of the situation, especially knowing we had already received expensive estimates elsewhere. Instead, they chose to do the right thing. Bay Auto operates with the kind of old-school values that are becoming increasingly difficult to find: honesty, integrity, fairness, and treating customers like people rather than dollar signs. As a parent, knowing my son was treated fairly and respectfully means more than I can express. You simply don't come across businesses or mechanics like this every day. To the team at Bay Auto, thank you for your honesty, your kindness, and for reminding us that there are still businesses that genuinely care about their customers. You have earned our trust, our gratitude, and our future business. We are beyond grateful, and I cannot recommend Bay Auto highly enough! If you're looking for an honest mechanic who puts integrity before profit, this is the place to go!

I rarely leave negative reviews, but I feel compelled to share this experience because of how my…read moreson was treated. My son recently moved to the Los Angeles area and drives a late-1980s Chevrolet pickup. While driving, the truck suffered a catastrophic failure of the right front lower control arm, making it unsafe to drive. AAA towed the truck to Bay Auto Service. Before the truck was even unloaded from the tow truck or inspected, the person my son spoke with, who I believe was the manager, told him he could expect a repair bill of up to $2,500. Since my son had just relocated and was on a limited budget, he called me for advice. I spoke directly with the manager and asked whether anyone had actually inspected the truck or confirmed the cause of the failure. He admitted they had not. Instead, he immediately focused on whether my son had money to spend. He stated that it wasn't worth trying to help someone if they didn't have money. My son may have limited funds, but I do not, and I was prepared to help if the repair was justified. The conversation became even more disappointing when he proudly said, "No moolah, no fixie." He also stated that even if we wanted the truck repaired there, they couldn't even look at it for at least two weeks. He added that both of his mechanics were too old to push around a large truck. What bothered me most was not that they were busy or that the repair might have been expensive. Shops get backed up, and repairs can cost money. What bothered me was the complete lack of professionalism, empathy, and willingness to help someone who was clearly dealing with an emergency. A simple inspection or a respectful conversation would have gone a long way. Fortunately, we found a tire and repair shop next door. They immediately looked at the truck at no charge, correctly diagnosed the failed lower control arm, quoted a very reasonable $450 for the repair, and completed the work the very same day. That is what customer service looks like. My experience with Bay Auto Service was the exact opposite. Whether the person I spoke with was the manager or the owner, I hope this serves as constructive feedback. Treating people with respect costs nothing. Even when someone cannot immediately afford a repair, they deserve honesty, courtesy, and compassion rather than arrogance and dismissive comments. I cannot recommend Bay Auto Service based on this experience.

I always hate it when I have to get service on my truck, but love that Mike's is around to get it…read moredone. I should have reviewed them last time I got my Truck serviced here as they are simply the best I've come across. They have great customer service, and are very quick with their repairs. One thing you can be sure of is them being honest with you, and not trying to sell you on things you don't need. My first experience with Mike's was back in March when I had Spark plug miss fire. Like a genius that I am, I let it go to long and ended up having a spark plug failure when it shot loose from the car. Luckily they are close by and I limped it in, and before I could fully explain what was going on Brett was able to diagnose it from what he heard while I was coming into the parking lot. They explained what they thought the issue was, and promised a call back soon with a quote to get it fixed. Ends up it was the same issue I had about 2 years ago. They found the last repair shop had replaced the part but had used replacement parts from another manufacturer not the OEM Motorcraft parts it should have had. They didn't tell me this caused the problem, but assured me that they use genuine Ford parts and they should last longer. What puzzled me was how the quote they had given me to fix my truck was $270 lower than it was to fix the same issue, with suspect parts two years ago. Isn't inflation supposed to work the other way? Now don't get me wrong by puzzled I mean upset. They completed the repair ahead of schedule and the cost ended up being a little less than the quote. I couldn't complain, and once I got to driving it noted it was running better than ever and even getting better gas mileage. I felt a little stupid I didn't go to them sooner. Now that was March, and I've not had any issue with the repair and it's running just as good as ever. So yesterday, I came in with some brake issues. Again like a genius I waited way too long on this repair. I set an appointment for Thursday morning, but ended up being able to drop it off earlier. With the understanding they'd check it out the following morning. That was cool of them to let me drop it off earlier in the day, and made it easier to limit my driving, as I was able to drop it off on the way home. Just like before, they are fast fast fast....and were able to take a look at it before close and offer a quote to get it done. Awesome. Now since I'm a thrifty person, that early quote gave me time to do some research. Using the information they provided I was able to check around and see if the price they were offering was comparable. Not only was it comparable it was cheaper than 3 of the 4 estimates I got all of which (Minus the Ford Dealer) would be using non-oem parts. And those also did not include an oil change. I felt like an complete asshole for doubting them, and went forward with scheduling my appointment. They were able to get my car done quickly, at a little less than the quote given, but more importantly I feel safe with their work and expertise. Despite the 140,000+ miles on my truck they have it running like new again. This will be my go to place for repairs going forward. They have great , friendly, and knowledgeable staff that will help you keep your car on the road. Both times I've gone to them for repairs I've left happy. A rarity for me when I'm getting my car worked on.

Awesome service. Kept me aware of what was happening during the repair, very fair and accurate…read morepricing. I will be bringing all my cars to Mikes in the future.

My car failed smog for the first time, so I needed to get it fixed before I could register it. I…read moredon't write reviews very often, but Buzz's truly went above and beyond, and I couldn't be happier with the service I received! I initially took my car to a Honda dealership, where I was quoted a very high price to replace my fuel injectors. I decided to get a second opinion at Buzz's, and I'm so glad I did! They were able to replace the fuel injectors for almost half of what the Honda dealership quoted me. Everyone I dealt with was incredibly nice, friendly, and helpful. They took the time to explain everything to me and even taught me a few extra things about cars, which I really appreciated. They had my car fixed and ready to go in just a couple of days, and the whole experience was so easy and stress free. And as an unexpected bonus, they even washed my very dirty car for me! I really appreciated the extra effort and attention to detail. I'm so grateful I decided to get that second opinion. Honest, affordable, friendly service is hard to find, and Buzz's definitely earned my 5 stars. I'll absolutely be bringing my car back here in the future and recommending them to anyone who needs a trustworthy shop!

Not everyone gets the chance to experience a mechanic they truly trust, and I'm so grateful that…read moreI've had that for the last 4 years. Buzz's was recommended to me by the gentleman who had serviced my car for the past 4 years, but was no longer able to continue. I trusted his recommendation because he had always provided such great service and Customer Care. When I called Buzz's to schedule my 60K service, I immediately felt welcomed and like my car was going to be in good hands. Buzz & his son Jake, are both wonderful people, and I really enjoyed the great conversation while I waited for my car. I drove an hour to get there, and honestly, it was absolutely worth it! My car is running great, I wasn't charged an arm and a leg, and I never felt like I was being talking to things I didn't need. That kind of honesty and genuine Customer Service means a lot to me, especially as a woman who knows very little about cars. A special thank you to Carlos for taking care of my car and performing the service and to Jake for going above and beyond. Don't hesitate to call them & discuss your cars needs. They will take care of you!

I came in with my 04 Corolla, having been told by Autozone that I needed my alternator replaced…read more Michael was extremely helpful and offered to check to see if I even needed a new one. Turns out, I didn't. He said I didn't need an oil change, either. I sincerely appreciate his honesty (especially at the expense of his business) and will definitely be back!

Quick, easy, was able to get in right away. Didn't feel overcharged, very trustworthy, and great…read moretiming with estimated wait time. Highly recommend!

I love the management . Accountable and honest . Will recommend the way to repair the vehicle …read more I love the quality of their work and service is excellent

My go to guys. I get it. Luxury cars are not cheap to maintain. Originally, I took my car to the…read moredealer for maintenance and repairs but after being charged an exorbitant amount of money for very slow and shoddy service, I came to European Import Service. These guys are the best, thoughtful, professional and excellent. For service, quality and value, European Import Service is the place. Victor and his son are the best!!!

10/10: Friendly, professional, and efficient…read more I was losing tire pressure and while they ultimately couldn't patch the tire, they still asked me to come in to troubleshoot it for me, just to confirm the issue. I'm not mechanically skilled, so it was good to see how they checked for puncturing. And by extension, showing that work is being done. Some other shops will say they did services but just cold pitch it to upsell. I appreciate the team for helping me get on my way. Because they are dedicated to helping people, I'd definitely recommend them. Thank you again.

I gave up on my 2006 Acura TL last year, but Jeff basically maintained it for the last 5 years of…read moreits life. He also did some oil changes on my S2000 on occasion. I'm in a newer car now, so I might not be visiting until it's no longer dealer maintained, but Jeff was wonderful to work with and a very honest person. I'm sort of leaving this as a thank you for that service, knowing I might not be able to return for awhile. His service was also provided during a tough time in my life. He always charged me a fair price which is why I respect him a lot. I've never had a BS service recommended by him. Everything is "hey, look at this" or "this is what is wrong". If you are looking for an independent mechanic H & A auto is a trustworthy place that still exists in this day and age.

Oil and filter, good service Checked brakes…read more Gave recommendations for next work. Very pleased with experience. Will follow up with other services.

Mike and John are top notch! Took my van to them Friday morning at 7 AM without an appointment…read more They had it back to me by 4 PM! That was my second time getting the car serviced there, and with the repair they gave me two different options on pricing! My car will be going to them for the rest of its life! Thank you guys and crew for the top-notch hospitality! Highly recommended! Cheers, Damon