I had left an earlier review of poor service. I am retracking that review and changing mine to 4 star. expensive but they pretty much told me what was wrong with the car. It is fixed and running great. I will use them again read more

I've lived in Costa Mesa for over 20 years and have always noticed this shop. I finally decided to stop by and have them check out my Pacifica that was overheating and losing coolant. Daron and everyone at the front desk were incredibly friendly and welcoming. The lobby and waiting area were spotless, which made for a great first impression. What really stood out was their thorough inspection process. They provided pictures and videos showing exactly what the issues were. It's one thing to be told what's wrong, but actually seeing the proof is top-notch service. Unfortunately, my van had a blown head gasket and wasn't worth saving. However, I was so impressed with their honesty and how they handled everything that we ended up bringing in my daughter's 4Runner. They did a full inspection on the 4Runner, replaced the entire driveshaft, installed brand-new shocks and springs, and took care of several other fixes. It now drives like a brand-new car, and we absolutely love it! Our 4Runner is pushing 298k miles, and thanks to Daron and his team at Herb's Garage, we're hoping to keep it running for another 100k. Thanks, guys! read more

What creates a good car repair experience? Good service, fair pricing, quick turnaround, friendly people, and convenience. Well folks drum toll please...A+ on all counts!! Daron is the owner, and he could not be kinder. He tells you what needs to be done, does not upsell you, and gets you going as soon as possible. They have plenty of service bats, and have well-trained technicians, that work on almost any make of car. I brought in a BMW, and that was no problem for their crew. Come on down!! read more

Everyone is super helpful and nice. They really helped me out with something where I was quoted $400 somewhere else. They really explain everything you need to know with your car so you know what you're paying for. They really are great and they've become my new go-to place. read more

It took me so long to find a mechanic I trust. So many bad experiences in the past. I tell you I can't thank God enough for allowing me to find this place. Absolutely love the people here and love the professionalism they offer with any vehicle service. Will forever bring my vehicles here for any and every service. Extremely satisfied and extremely happy to find them. Thank you guys! read more

Alec was the best!! It seems like a family owned business. I'd googled it before and saw great reviews. They were fair and honest-did right by me. I'd go there again read more

Extremely helpful and personable. Alec got me in and out really quick and I can't thank him enough. 5/5 stars are in order.

Really amazing customer service !! They were so nice not crazy expensive and let you know all the things that are going on with your car. I definitely recommend coming here. read more

I unexpectedly stopped by to get one of my tires replaced and was happily surprised by the efforts they had to assist me on the spot. Alec was great at assessing my tire issue and not only resolved it but helped me source a few options. He also shared a little bit about their family owned business and the services they provide. In all it was a wonderful experience. I highly recommend them and will make a point to give them business. read more

I don't know - took my truck here a couple of years ago. They called my car a "piece of sh*t" (unsolicited and highly unprofessional), and replaced the wrong part for no reason. Still giving 3 stars because I hope that if I brought it back they would own up to it and take care of it, but I did not have to time to do that and took it somewhere else to actually fix it. A few hundred bucks down the drain and a bad aftertaste that still lingers in my mind, years later. read more

I've been going to Herbs for years and they've always gone above & beyond! Daron & his team are efficient, really friendly and honest. Tonight I realized I had a nail in my tire and it was leaking, so I called and they told me to come in, even though they were closing. They patched it up and fixed it (free of charge) in a matter of minutes! Highly recommend Herbs & will continue referring friends here. :) read more

Good service and super quick. Guy was super understanding, kind and friendly.. fixed my brake light.

We are traveling in our RV and staying in Newport Beach area. Our tow vehicle is a Jeep Cherokee and the housing for the electrical for the brakes when being towed became very loose. I did not have the tools to try to tighten it plus it is in a very hard spot to access. I dropped by without an appointment and Darren (co-owner with sister) was very kind to stop what he was doing and get it properly secured at no cost. This is the type of service that has become hard to find. If we still lived here, he would be my go-to for all of our cars. read more

Excellent service at Herb's Garage. Fast, professional, and very transparent. The work quality was top-notch and my car looks brand new. Would definitely recommend. read more

I've been a loyal customer of Herb's for some time now and have always appreciated the straightforward service--tell you the issue, you fix it, I pay, and we move on. Unfortunately, my recent experience has been very disappointing and left me feeling taken advantage of. I brought my car in because the passenger side was blowing warm air. I paid $205 for a diagnosis, and your team recommended replacing the entire A/C compressor "to be safe in the long run." I trusted your expertise and paid the $2,707 quote for parts and labor. But when I picked up my car, all the vents were blowing warm air--not just the passenger side. The issue wasn't fixed; it was made worse. I brought the car back expecting the problem to be corrected under the original service, only to be told it would now cost another $1,928 to resolve--almost $5,000 total for A/C service. I'm not a difficult customer. I've always paid in full and never questioned your recommendations. But this experience feels like I'm being charged repeatedly for the same unresolved issue. You diagnosed it. I paid. I expected it to be fixed. Instead, I got my car back in worse condition, and now I'm being asked to pay even more. I'm very disappointed. read more

Thorough evaluation of my truck' with complete and clear description and photos of needed and recommended service. I felt very well taken care of. read more

Daron & his team are amazing. Took care of my 1991 Buick Reatta and my 2023 Audi SQ7. Super clean facility, and family run place. When you find a meticulous and clean facility like theirs, it shows they care about your car and the customer. I would not hesitate to recommend family and friends to Herbs Garage. read more

Best neighborhood garage in Costa Mesa/Newport! Friendly costumer service and high quality. I'll be back here from now on.

Herb's Garage is reliable, honest, and fast. Great service and friendly staff--highly recommend!

Alec did an excellent job--he clearly explained and showed me pictures of everything that was wrong with my car, completed the work quickly, and charged a very reasonable price. read more

This place was super rad. My Kia engine was failing and my warranty was being shady, these guys helped me navigate my claim, and explained everything to me in simple terms. Their employee Darren kept me in the loop the whole time, did rapid service diagnostic to tell me what was wrong. Even though warranty company was screwing with us, they were patient and got me on my way. Highly recommend these guys for their honesty and patience. read more

I took my 2007 Chevy Avalanche for inspection and service. Darin and Alec were very welcoming and easy to talk with. They advised me of what they found and provided pictures of areas that needed immediate attention. I gave them the go ahead and the price was reasonable. Work was done on time and my vehicle runs like new. They even offered to pick up my wife to get the truck because I had surgery and couldn't drive. I highly recommend Herb's Garage for all of your vehicle needs. read more

I brought my 2017 Civic in after my check engine and brake lights came on and the car went into limp mode. Honestly, I was stressed thinking it was going to be a $3-4k transmission. These guys actually took the time to check it out, showed me the fluid (it was burnt), explained the code, and recommended trying the cheaper route first . I needed to get a new sensor and a fluid change with the right Honda fluid. They didn't push me into a rebuild, didn't try to upsell, just kept it honest and told me straight: this might buy you more life, or it might still need a transmission later. They also gave me a military discount which meant a lot. Car's running good now and I left feeling like I wasn't being played. Definitely a solid shop. read more

I decided to went with Herb's for an oil change service, the price was reasonable. They found a few things for me to tix as well and explained to me in detailed what was needed, they were honest what was more urgent than others but didn't push me into doing the service right away. I feel comfortable being their customer and decide to come back next time. read more

I've been coming to this shop for long time. Great service. Very efficient and honest. I have never felt taken advantage of and Darron goes above and beyond every time. GREAT customer service. I will keep bringing all my cars here! read more

I found Herb's Garage on Yelp. I was impressed by how friendly, helpful, and professional everyone was. The shop was clean, communication was clear and they delivered on time. I have been looking for a garage to replace the dealership, I'm so glad I found Herbs! read more

Herb's Garage is hands down the best experience I've had with an auto shop. They were professional, efficient, and extremely honest from start to finish. They gave me an amazing deal without trying to overcharge or upsell me on things I didn't need, which is rare these days. You can genuinely tell they care about their clients and take pride in their work. I'll definitely be coming back and will be referring all of my family and friends here. Highly recommend! read more

I always take my car to herb's garage and the staff is always friendly! If a misunderstanding, they have always taken care of it quickly and efficiently! This is my neighborhood car shop and I'm so grateful for that. The only place I ever have taken my car after using them the first time 5 years ago...where I received not only the best service but the best quote! Thank you, Herb's Garage and team! read more

First time here and I had a great experience. Alec was a big help and made everything simple and smooth highly recommend. He made sure I understood everything and that my car was in good hands. It's rare to come across a shop that's this honest and welcoming. read more

To start off Alec is so cute. He was very helpful and kind. He had tons of knowledge about my vehicle. I also loved the music that was playing inside the lobby. Will definitely be back for me work in the future! read more

Brought my '03 Mini in because it was riding very rough. Thought I might need shocks. Herb's did an impressively thorough review of the car, and pointed out several problem areas, not all of which needed immediate attention. With their guidance, we prioritized a few items. Herb's replaced front & rear shocks and struts as well as engine mounts which were contributing to the bumpy ride feeling. Since the rear brakes were worn, we tackled those as well. All was done in a day, and my Mini rides pretty much like The day I bought it. Herb's explained and documented all issues, and made sure I knew what they were planning to do (and why). Not the cheapest place in town, but probably the best. I'll e back! read more

Thankfully I found Herb's Garage close by after my former mechanic had closed! RIP Surf City automotive. Alexia & the technicians plus the owner were so friendly and honest. After an evaluation of what I needed I was given a fair price for replacing all brake pads and a direly needed oil change. I wanted to drive my car for a few days to feel her out before I reviewed and I'm happy to say I'll be back for their: great service, trustworthiness and skills! New tires next! Thank you! read more

AMAZING!!! So professional and caring when our car was taken there for accident repairs. Darrin was thorough and very helpful. Our family highly recommends this business for your vehicle needs. read more

This place is awesome! They truly value the customer and their customer service is impeccable. The prices are reasonable and both people I dealt with were extremely kind. My vehicle was repaired fairly quick! I truly recommend this place to everyone! read more

While they are friendly and personable, you will need to take photos of your car before you go through service. After spending nearly 10k on an engine replacement I noticed damage on my hood, you can see that this would correspond with them taking off the hood as it's in the corners. After calling them they stated that they had photos showing that it wasn't their fault but said, "we don't have to show you nothing". There are more reputable places to go, avoid this place unless you have to go. read more

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Herb's is awesome and I am so happy that I found them as their staff is super friendly and helpful! Looking forward to continuing to use them as my go to! read more

I moved to the US and have been going to Herbs for the past 2 years. They are so helpful and always available for big and small issues. When I got my Range Rover back from a service with them the car felt better than when I bought it! They do an incredible job! The owners and everyone who works there are so helpful with any questions I have regarding my car. Fair prices and invoices always explained. Highly recommend Herbs Garage! read more

Had my SUV towed there after it wouldn't run while I was shopping few months ago cause on AAA recommend list. They charge more than national average for finding out what's wrong with your car $175 !!!?? Even though I specifically stated what was wrong with the car and to just focus on that area but they decided to tell me about the ENTIRE shape of my car down to replace my windshield wiper soon ( I suspect to justify the outrageous diagnostic amount ) Then told me it was a hose issue went for 1,000 to $1200. I'm not a mechanic but a woman who was stressed out and for a hose issue connector it sounded ridiculously high!!! Without going into every single stressful detail how this transpired the bottom line, I checked out their estimated cost compared with a auto dealership which came in at $700, still a lot but much less then spoke with a friend who works on cars, got the part & replaced it within 30 min a few days later. Total cost $ 35 dollars!!!!! I know sounds insane I thought so too but it happened & I can't stress enough do your homework, don't accept on blind trust, I didn't and glad I didn't. I would never ever recommend this garage whether recommend by AAA or ANY other places, even if I had disposable income which Im the opposite of that, never trust what I experienced there & felt very uncomfortable during the entire process. To rate a star at all is a diservice to have to put down but no other option. read more

I've been going to Herb for the past 3 years. They've always taken good care of my vehicle. They know what they're doing very well and their prices are very fair for the service they provide. I feel always welcomed and love to have them in my neighborhood. I always recommend/bring my friends. read more

Herb's Garage - Stickers to remind next service due - Auto Repair Near Me - Costa Mesa, California

I keep getting stalked by Darrin as evidenced from my text pics. I keep asking him to leave me alone but he won't stop. I've been going to this mechanic for years based on my brother's recommendation. Mostly I'm in and out in an hour or 2 for random things while I wait in their waiting room. Recently, I needed body work done. Daron, the son of the owner assured me it would be 2 days. When I called, oh 2 days more, then another call, 2 days more. Then Wednesday for sure. I call Wednesday and oh no Thursday for sure. Then I call on Thursday oh Friday we're done. Friday morning call and they're "detailing it". Another call at lunch and he said can you get it Saturday so he can knock off early to go to the fair because he still needs to detail it. I said I don't care about detailing or washing and he screamed over my phone. Woah dude I need my car to go to my doctor and get my meds. As friendly as I and my family have been to you, this is unacceptable. I picked my car up on that Friday at 7:30pm. It wasn't detailed. It was only washed. I had wadded up chip bags in the interior of my car (that I don't eat,) and they stole my old iPhone out of my locked glove box and 3 cds. I called, I texted Daron, I texted his dad the business owner Armin, and no response. Nobody would respond to me or take my text or call. So you steal from me and try to assure me we're "family" and can't bother to talk to me? I'll find another place to go. Too bad they ripped off my insurance company and stole from me. I will NEVER go there again read more

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