I visited this store with my mother and my partner last weekend when we were trying to narrow down…read moresome paint options for our new house, and let me say - the customer is like night and day in comparison to the other local Sherwin-Williams location! We were greeted as soon as we came in, and the young man working asked us if there was anything he could help with. We had a game plan, so we declined his assistance at first, but he and his colleagues were available and checked on us a couple of times to see if we needed anything. When I was trying to understand how the samples are organized, he also kindly showed me the book and offered to look up anything for us as we were narrowing down colors. We didn't make any purchases yet, but I know we'll be returning to this location once we've finally made a decision! This store is also much larger than the other location, well lit, and includes a lot of the necessary equipment.

We bought all of our paint for our house here. Jill was extremely attentive and sat with us to…read moreanswer questions and help us pick out colors. When there was an issue with some of the paint we bought, the manager was really helpful in resolving it. It's hard to find places with such good customer service, and even though we had an issue, it was great to know that they wanted customer satisfaction over the bottom line.

I enjoy shopping at this store. The employees are very nice and friendly. I would hate so much to…read moresee this location close. It's a local store that needs community support

This True Value store is one of the closest hardware stores to downtown. It's easy to get to off…read moreof Grand or 63rd, but turning around a trailer could be tough in this parking lot. The store is really clean, and there were actually employees walking around being helpful. What I like about these sized stores is that you can find your way around and things are geared more to homeowner type projects instead of contractors or renovations. You want to come here for those smaller projects, or if you need advice on something in your house. I wouldn't come here to buy yards of topsoil or huge piles of lumber. For us, it was in and out in 15 minutes to buy a hose, some seed and fertilizer. Prices were good (be sure to check out their house brand - it was cheaper than the big brands), and I found the selection to be good as well. Oh, and they rent tools if you need them - especially garden stuff (like sod cutters or rototillers)

I arrived on a weekend before the store closed at noon, after driving a half hour to get to the…read morestore because the Pella store isn't even open on Saturday. Lights are on, I see someone, they see me and quickly walk to the back, and the doors are locked before their posted closing time.

Best in the business. Their paint is outstanding. Always like doing business with them. They keep e…read morecute cords of purchases so it is easy to get the proper colors. Highly recommend them

From the owner: Your local Sherwin-Williams Paint Store in Ottumwa, IA, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies for home updates, DIY projects, and contractor work across suburban communities. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Great Store! Variety of selection of paint! John has amazing customer service! Prominence is the…read morebest primer and paint in one!

I went in looking for house paint and came away with paint and very happy about the experience at…read morethe store. The staff I worked with was incredibly helpful, friendly, and knowledgeable. I would definitely recommend this store to anyone who has painting on their to do list.

I had been next door at the bike shop and decided to stop in and browse. I've been looking for a…read morescrew for my car's key fob for about 2 years. I didn't want to pay the $$$ get the dealer replacement. I'd been to other hardware stores that had the right width of screw, but way too long. Anyway, I decided to give this store a try. I walked in and the person at the counter asked if I needed help. I told him what I was looking for. He directed me to the correct aisle, which end, and which side of the aisle. When I got there, there was already another employee there helping someone else. After he finished with the other customer, he asked if I needed help. I showed him my key fob and went to work to find something that would fit. Eventually, he found one and even screwed it in for me, which was great because I definitely don't have a hex wrench small enough for that screw. In the end, my bill was 99 cents plus tax. What a great deal, and great customer service!

Omg, the nicest staff around. So helpful. I needed a screw because something that I purchased st…read moreMenards was missing a screw so I brought it into Ace and the sales person went and found me the screw and finished putting my item together for me. That is above and beyond. Every time I go to the store I am greeted as I walk in and I am asked what they can help me find. Wow, I just love the size of the place too. You sometimes don't need those big box stores. I highly recommend this place for your hardware needs! You won't be disappointed!

Remember the old motto: "Ace is the place .......", well this is THE place for local pieces and…read moreparts. (Don't let the name on the building confuse you, they are now affiliated with True Value but it is still locally owned and operated.) I've been here several times for pieces and parts for various projects, and they have had my parts on hand. They are conveniently located off the 169/92. They have ample parking with easy access. Their staff has been very helpful. On a recent visit, we were in for some items that we ran short of, and, of course they had enough for us to finish. BUT, more importantly, we had an unusual design that we wanted to implement. I wasn't too sure if the right pieces and parts existed to implement our design. Surprisingly their staff got the visual quickly and was helpful in thinking outside of the box for searching for a solution. This rarely happens in the big box stores! It was very refreshing to talk with a staff that actually has worked on projects. We'll be back!

I love our local True Value store! The employees here are the most helpful people you can find -…read morethey are always willing to lend a helping hand, answer questions, give advice and they never judge or treat me different because of my gender. Once I brought an empty tank for my grill down to get refilled. I stopped in the store first to pick up a couple of things and pay for the tank, but a worker had already spotted the tank in the back of my truck and filled it up for me before I even asked - now, that's service! They have a nice lumber yard and a small repair shop for tools. The greenhouse always has a nice supply of flowers and veggies and trees in the spring and summer seasons. There is also a plentiful supply of items that can be rented - from chairs/tents to tillers and other machinery.

Every single time I have shopped here (which is quite often), I am always greeted extremely…read morefriendly. And, ALL of the employees know exactly where everything is (even after the latest storms). Extremely professional, knowledgeable and kind. Thanks for being an asset to Ames, Iowa!!

Excellent, knowledgeable, friendly service. They go out of their way to help. My wife and I go…read morethere first for anything in the way of hardware.

This great little shop is as good as it gets. i only wish I had more disposable income to shop…read morehere more often. Every time I have walked in, I have found treasures. The best part has been they are treasures at reasonable prices The staff is super friendly and helpful, without being pushy. If I only had one recommendation, it would be to make way for those who are in wheelchairs or walkers. In fairness, they have a relatively small space. I have friends with handicaps who cannot visit because they could not manuever around the store. It you love unique home decor items, you MUST visit RePurpose It.