Drove 40 miles round trip to get a security bit for my drill, they gave me torx which won't work…read more Drove 40 miles round trip back to get the right one, and was told they can't get them... Oh and also, they're not going to be taking the wrong bits back because...covid Avoid these knuckleheads.

Called to ask if they had an item and the woman who answered the phone said "I don't know you'll…read morehave to come in and look". Good grief.

Great Store! Variety of selection of paint! John has amazing customer service! Prominence is the…read morebest primer and paint in one!

I always deal with John, my salesman is Kevin and between the two they always get me set up with…read morevery affordable price!! They are the only paint store left in DesMoines in my opinion!!!!!

Zero star but no option for it. Worst people too deal with. No calls , never showed up for…read moresupposedly delivery of my snowblower. missing attachments to my snowblower . Waited almost two months for a new carburetor that they replace and at the end they says it didn't needed to change. Sat there for almost two months and their excuse was it's not a priority anymore since it turned into spring. Thats after they already took my money. N then I'm not a priority anymore. They didn't give me my starter cord back waited two weeks after letting them know without a single call on what happened to it. Finally went to the store and told them that . N got a call from the mechanic saying. I'm no longer a priority which set me off. N went off. Owner got on the phone n made excuses for his employees n basically got trespassed over the phone . I was told to pick my cord but I'm not allowed in the store. Went off again n owner told me to shove my cord up my ass. So at the end of the day. Never support these types of businesses . Find a local guy that does tune up / service on these types of machinery.

Great option if you need your mower blades sharpened. Good price, quick turn around, and if you…read moretake the blades in off the mower they will repaint blades to prevent rust help extend the life. The store is otherwise a fully stocked local hardware store. Propane, paint, carpet cleaner rental, yard and construction equipment rental, every yard tool and random screw, bolt, or nut you could ever need.

Best in the business. Their paint is outstanding. Always like doing business with them. They keep e…read morecute cords of purchases so it is easy to get the proper colors. Highly recommend them

From the owner: Your local Sherwin-Williams Paint Store in Ottumwa, IA, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies for home updates, DIY projects, and contractor work across suburban communities. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Excellent, knowledgeable, friendly service. They go out of their way to help. My wife and I go…read morethere first for anything in the way of hardware.

Several times a customer, painting, plumbing and more. Ace people were always ready to help, and…read morethey did.

Best hardware store around. Extremely friendly and helpful. They represent everything that is good…read moreabout the midwest. When I bought lumber from them for a project, they went above and beyond to help me get everything I needed... they even cut the lumber to the size I needed (for an insanely low cost, too). Their paint prices are comparable to anything you'll find at a big box hardware store. Some of their tools and other hardware might be a bit pricier, but it's a small town and you'll know you're getting what you're looking for. Next project you have, check these guys out.

Remember the old motto: "Ace is the place .......", well this is THE place for local pieces and…read moreparts. (Don't let the name on the building confuse you, they are now affiliated with True Value but it is still locally owned and operated.) I've been here several times for pieces and parts for various projects, and they have had my parts on hand. They are conveniently located off the 169/92. They have ample parking with easy access. Their staff has been very helpful. On a recent visit, we were in for some items that we ran short of, and, of course they had enough for us to finish. BUT, more importantly, we had an unusual design that we wanted to implement. I wasn't too sure if the right pieces and parts existed to implement our design. Surprisingly their staff got the visual quickly and was helpful in thinking outside of the box for searching for a solution. This rarely happens in the big box stores! It was very refreshing to talk with a staff that actually has worked on projects. We'll be back!

I love our local True Value store! The employees here are the most helpful people you can find -…read morethey are always willing to lend a helping hand, answer questions, give advice and they never judge or treat me different because of my gender. Once I brought an empty tank for my grill down to get refilled. I stopped in the store first to pick up a couple of things and pay for the tank, but a worker had already spotted the tank in the back of my truck and filled it up for me before I even asked - now, that's service! They have a nice lumber yard and a small repair shop for tools. The greenhouse always has a nice supply of flowers and veggies and trees in the spring and summer seasons. There is also a plentiful supply of items that can be rented - from chairs/tents to tillers and other machinery.

zero stars I went in for help with a custom stain and was…read moretold they could have it done in 4 days, left the sample of a color match and a piece of raw wood. went back to pick up 4 days later and not only had they not started the process they acted like they hadn't even talked to me about what I needed. I will NOT go back. I put my good faith that they would have my stain ready for the project i am starting tomorrow and not only had they not begun to match what I needed they didn't even call me. Instead of helping me figure it out i was blankly stared at. So I left and went to Menards where I was treated much better by a guy who took the time to listen to my need and then help me figure it out. Ames Iowa Sherwin Williams has lost me for good.

From the owner: Your local Sherwin-Williams Paint Store in Ames, IA, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.