Would be zero if I could. I called a Sherwin-Williams store I had bought some paint from previously…read moreand they told me that they were out. I called another store and they didn't have enough, so I called a third store. When I finally got a live person they seemed to have no clue what I was talking about. So I called the original store back and got the numbers for exactly what I needed and called the third store back again. Literally tried for over 40 To connect to a live person but no one answered the phone. VERY frustrated and one might want to look else where got the paint needs, esp from this store

Literally standing outside before closing and it's closed. Busted my booty to get here too! Says…read moreit's open until 5pm on Sat, they lied.

I needed a can of primer today so stopped at True Value Hardware in West Des Moines. Ended up…read moregetting everything that I needed. BONUS! It was pouring down rain and 4 employees + the owner jumped to get an umbrella to walk me to my car! Wow!! They have this kindness in their soul! No one ask, no one hesitated! This is what every business strives to be and have others say. This TRUE VALUE is the real deal!" thanks - Carol

True Value HARDWARE…read more The 1st thing to remember is that everyone is struggling with staff and to be kind to the staff who are there in trying to help people. I found that the staff were more than willing to help me. The store was clean and well organized. It's a typical True Value hardware different tools, paint, barbecue, nails , screws,and items needed for houses. It's a fair value for accessibility rather than a giant big box store. They do a good job of trying to serve people the best way they can and make sure they have plenty of cashiers. Parking was easy and plentiful. It's got a small town feel to it.

Lucy is so polite and so helpful, she went out of her way to assist me in finding the color I…read moreneeded. Her kindness was very much appreciated!

THE WORST! This store lacks experience and knowledge of the painting trade and their customer…read moreservice is exceptionally poor. I've been painting homes for nearly 30 years now and had to laugh when the store manager Brittany, tried to tell me how the paint samples Sherwin Williams provides don't really match their actual paint products. We had a situation where paint mixed at the Douglas Ave. store in Des Moines was clearly different than the Sherwin Williams paint sample provided. This led to 4 hours of paint crew time lost applying a bad color mix from this store. After several phone calls and a return trip to give the store an opportunity to offer a remedy; for instance, store credit for the cost of bad paint etc. any remedy at all really, store manager Brittany doubled down on her bad product and service. Naturally paint sales are final for obvious reasons, but when your Douglas Ave Des Moines, IA store jacks up the mix, costs customers and contractors time & money, doing the right thing seems so simple. Best advice don't shop here. You'll get a better deal where the store and its associates care about your project and know how to do their job

I will never again go to Menard's, Home Depot, Lowe's, etc. to buy my paints or stains. The staff…read morehere is extremely attentive, knowledgable and friendly. The prices are comparable to the big stores, but the service is ten times better and there is no long wait in line to have your paints mixed. I took in a sample of woodwork and they matched with a custom stain within minutes. At the big stores, I had to shop from a piece of paper to match as closely as I could. John and his staff took the time to make a custom stain for me and removed all of the guess work. I will always buy my paints and stains at this location. They are the best!

The Woodsmith Store is amazing!!! During the remodeling of our home, we ran into constant hassles…read morefinding the items we needed in the big box stores. We would talk to sales associates who were clueless and would subsequently sell us the wrong item. A case in point was some pie hinges for our new custom kitchen cabinets. When I finally was so frustrated with the home improvement stores, I walked into the Woodsmith Store and they knew immediately what I needed. The staff is friendly, knowledgeable and actually seem to be woodworkers, not just clerks wandering aimlessly. While there I also visited the garden center and was awed by the selection and the knowledge of the staff. I will be back time and time again!!!

Didn't even this place existed until we had to enter a pinewood derby competition. This place will…read morecut your block of wood to the shape you want for free. You don't even have to buy the block from them. The man who did the cut for both kids was awesome. He showed them after the cut how there are now grooves from the cuts they need to sandpaper off. He also showed us the different grades of sandpaper we needed to get it smooth. I love this place. Very helpful, knowledgeable, and friendly staff.

send Simon Grant did everything I needed to and it was great just swaping out some screws in my…read morecare took 19 minutes and they didn't Evan make me by anything

It's nice havin a store like Ace around after all these yrs. They stock a ton into that lil store,…read moreand the staff is very helpful. Plz bring back the Case knives. That would be a bonus to an already amazing place.

My regular (aka go to) Home Depot!…read more Now do I enjoy going to either Home Depot or Lowe's overall...? No. I work in IT...I'm not exactly a big hands on, do it yourself, home project guy... The things that make me like going to this Home Depot... 1. The app. If I don't choose to buy the item online and do a pick up the app tells me what aisle the item I'm looking for is in and what section of the aisle I can find it at. 2. They offer a veterans discount. Not much... But it pretty much covers the sales tax here in Iowa anyway... It's easy to sign up for and add to your app if you have ID.me setup. Once it's in your app you just scan the QR code for the discount when you check out. Like any other Home Depot or Lowe's no one is EVER around when you actually need them. And I've learned to deal with that... Lol Parking is easy. The lot is huge and the store is fully handcapped accessible. They do offer a special parking space for veterans as well (one spot). The store is clean and easy to navigate. When I do need to flag someone down for help they are usually personable enough...when you can finally locate someone. The big picture... It is what is is. A HUGE big box store, with affordable prices, housing every item you could need for a project...and then some!

Rented a stump grinder and wasn't informed that we needed to clean it upon return. Charged us $50…read moreand told us, "Well it was in the contract." Very poor customer service.

"Green thumb" - For years I swore I did not have this. Well…read morethis year I am determined to keep trying. I think this is the place to go for my green dreams. My mom has been going here for years. If you didn't where to go for it, you almost wouldn't know it was there. Tucked down a dead end road in Johnston is this beautiful greenhouse! I went in just for a couple vegetables for my garden and left with more plants than I think I had places for. Well I might be back anyway. They have so much to choose from and everything was really neatly organized. Everyone was really helpful and directed me on where to find my broccoli and helped me choose the right tomatoes for us. They have lots of potting options and things to get your garden or yard going no matter how big or small. So far all my plants are still living and looking pretty good. I think I will go back for some flowering plants to try and pretty up my front yard. I am excited that I finally have time to try this place out!

A wide selection of healthy perennials, annuals, herbs, vegetables and hanging pots plus experience…read moreGardening Staff whom extend kind courteous customer care set this lovely Nursery and Greenhouse apart. Indeed, it's worth the trip to Piney Ridge Greenhouse throughout the growing season. Whether to add new plant varieties to your existing garden, pick up gardening supplies or to start your first garden, this knowledge staff will point you in the right direction.