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    The Packaging Store

    5.0 (9 reviews)
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    11 months ago

    When I need help with shipping, they are my goto place. I have never been disappointed with their work or price. Keep up the good work.

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    4 years ago

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    13 years ago

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    U-Haul of Urbandale

    U-Haul of Urbandale

    1.8
    (18 reviews)

    This is literally THE WORST U-Haul and experience I have EVER had. I'm writing this because I am…read morecurrently on hold, 20 minutes going strong, still trying to get an issue resolved from last May!!! Literally MAY 2019. U-haul may be cheaper but it will just cause you sooooo many problems in the long run. I used this location to get a hitch and wiring installed. I ended up having to get the hitch FIXED and INSTALLED PROPERLY by Schuling Hitch Company off of 2nd and they had to do my entire wiring kit since U-Hauls never worked. Here's a back story and I'll try to sum it up. I called May 2019 to schedule a hitch and wiring. They were supposed to call me when the hitch was in but 2 weeks later, I still never got a call. I called back and they said they "forgot to order it." They reorder the hitch. 1 week later I call back in to find the hitch and this time, they can't find it in their stock. They order the hitch for the 3RD time. Fast forward 3 weeks and I finally get the hitch on. Unfortunately they didn't order the wiring kit that they should have when they ordered the hitch. They charged me overnight deliver for the wiring to be delivered BUT OH WAIT, they never got the kit so they have to order the wiring overnight again. (I am also coming in each time because they never called to tell me they never got it--inconvenient.) They finally get the wiring and this is June 3rd by the time I get it installed. So everything is hopefully good and everything is installed. I go to use my wiring a few weeks later and it isn't working (go figure). So, all of this time, money and inconvenience the wiring doesn't even work. I go back in and Ernaldo or Ernesto says that the wiring COULD HAVE BLOWN THE DAY HE INSTALLED IT. So I literally left the shop the day I got it installed without it even working. So they order the piece again. This time I NEVER heard back. I didn't hear anything each time I called and finally they would just put me on hold when I asked if they knew the status on the kit. I finally got it done by Schuling in September. They notice that on the right side, where my muffler is located, UHAUL DIDNT EVEN PUT THE SECOND BOLT IN THE HITCH!!! The guy said yeah you have to move the muffler so clearly they were lazy and didn't want to go through the extra work. So not only am I driving illegally without lights on my trailer but the freaking hitch isn't even bolted on correctly to my vehicle!! It is now January almost February and I am still trying to get a refund on the wiring kit that they took back and never reordered. I talked to uhaul in September and December and they said they were going to get me a refund but never did. SAVE YOUR MONEY FOLKS! THIS PLACE IS A JOKE!!!!! Also, I called back because I had been on hold for 33 minutes and the girl says "well I asked to put you on hold and you said yes" so I of course said, "yes but not for 33 minutes" and her response was "well sorry call back later" and literally hung up!! This place is so very frustrating and unprofessional.

    It was a fast and easy process and there was only one employee working. Our truck did not have air…read moreconditioning but it got the job done!

    Easy Move by Winkel Bros

    Easy Move by Winkel Bros

    5.0
    (1 review)

    GREAT job by Scott and his crew. Packed and moved with care. Arrived timely and asked questions…read moreduring the move to be sure items were placed in the correct area. Local company I would definitely recommend.

    From the owner: Your EASY Move staff have over 10+ years of local and state-wide experience! PLUS-are you looking…read morefor someone to safely relocate your grandfather CLOCK? We have the expertise you need! ✔Moving services✔: Available for entire pickup and delivery of household/apartment/townhome content, one or two pieces of furniture, small businesses, a few large boxes or bulky items, professionally and safely to a single location, or multiple locations. Packing services are available. Request a quote at 515-577-3188. ✔SPECIALTY✔ : Grandfather clocks can be delicate, and often have sentimental—and sometimes financial—value. Trust EASY Move to competently transfer your grandfather clock with the expertise needed. Recommended by a leading clock business in Des Moines, IA, we are one of the few movers who are familiar with the entire packing and set up of your clock when it reaches the destination. Reach out to Scott for more information at 515-577-3188 regarding grandfather clock moving needs. The exact cost of your move will depend on the size and number of items you’re shipping, the distance they will travel, and any special considerations such as access limitations or fragile items such as glass or delicate components.

    Blue Cow Moving & Storage

    Blue Cow Moving & Storage

    2.9
    (7 reviews)

    First, the crew that moved me was nice. I hired them because they were local and had seemingly…read moregood reviews. However, they broke several big items. They broke a 6 drawer dresser (now the bottom 2 drawers are unusable because they broke part of the side that also had the back leg) , a headboard (completely snapped one of the legs off) and a 55" 4K TV (completely unusable, they cracked the screen). We have moved many times and I understand things happen, but I have never experienced the valuation process that they require. Basically asking for receipts of the item broken and how it got broken. Well, everything was fine and usable before your crew touched it and now it's not. I couldn't watch them while they moved everything and it's unrealistic to even ask that question. When things have been broken in the past with other movers, they made it right and paid to replace the items. They gave me about 30% of replacement value credited back. I still have to replace what you broke, but I'm responsible for the majority of the replacement cost. That's not good customer service. Also, if you have a Sleep Number bed, don't let them touch it. Mine still isn't right. Even though they told me that have had no issues and have moved a lot of them. Well, they don't see the issues because it's after they are gone when you notice there's a problem. I would not use this company again. I would give them .5 stars if I could.

    I thought the guys were very nice, and polite. However, they spilt dirt in the garage left it and…read morewalked through it, which tracked on the light grey carpet. I said I would only be at this place for a month and a half, if the dresser is going to damage anything, it can stay in the garage. They said they got it. After they were done, there was dirt all over the carpet, walls and doorways were damaged, but they never said a word to me. Worst of all, they broke a leg on my dresser which I only had a year, and just set the dresser on top of it. I ended up very disappointed.

    The Packaging Store - movers - Updated June 2026

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