They were able come out and replace our lock and deadbolt pretty quickly. Their price was also…read morevery fair. Everything they did was explained to us.

Did the job every time!! Reasonably priced, knowledgeable on vehicles located in a great spotread more

I has two vhs transferred onto dvd. The dvds turned out well. Nothing fancy. When I dropped them…read moreoff, I got no smile or greeting. The man filled out a card with my information then told me he would call me when they were done. It took them almost 3 days. I have no problem with that, but it would have been nice to have known that upfront. When I arrived, they had forgotten to create the copies I asked for. They gave me a small discount for having to come back again. Overall, it was a decent experience. I may or may not go back to get others done. UPDATE: I went back in this week to get another vhs transferred and had a MUCH better customer service experience. It was also a different worker than last time. This one was kind, greeted me, and was much more pleasant. He also asked me if I had a time line I needed for the dvds, something the other worker hadn't asked. I will DEFINITELY be returning.

They made a video for my team banquet and it turned out great! They were extremely nice and…read morefriendly. I will be back and I recommend this to everyone!

Have you ever had the problem of installing a new entry door only for the deadbolt not to work…read moreproperly? Well, here I am with a situation to call the installer or call someone that could give me reliable service. The reviews for Des Moines Lock Service seemed great -- in calling -- the gentleman was pleasant and quickly scheduled me for same day service--which in today's day and age is amazing--the service call rate seemed reasonable. As soon as the work is completed I will let you know of my overall satisfaction.

I have been using Des Moines Lock for around 20 years at this point. They are by far the best…read morelocksmiths in the whole city. Zack is such a nice guy. I do not have one bad thing to say. The prices are also very reasonable. They do a great, quality job.

THE best locksmiths I have ever gad. Very prompt, professional, and polite. Not only that but the…read moreyoung man knew what he was doing! Fantastic, will never call anyone else!!!

Simply called trying to ask if they cut keys for a 2008 range for since mine had detached from my…read morefob. The person who answered the called was rude as f*ck. he asked the year make and model in which I told him a 2008 Range Rover Supercharged. Then he proceeds to say "that still doesn't tell me anything" like wtf?? that legit just told you everything. He just pissed me off quick, didn't get a chance to experience the great service I heard about with this place. unfortunately I won't be recommending them to anyone. Poor customer service. If you felt like I wasn't giving you the info you wanted just respectfully let me know what you want.

This place is amazing. I had a VHSC tape That had been chewed up by my dog. This tape had footage…read moreof my children from over 20 years ago. I was Devastated to say the least . I contacted many places that said that it was a total loss and I would never get it back. Archive Iowa Came through and saved it! They took it out of the casing and put it in new casing and transferred it right over. I'm so glad I did didn't give up and contacted archive Iowa. Thank you so much, Archive Iowa, for saving my memories.

Archive Iowa did a wonderful job digitizing my very old movies and videos, cleaning and…read moretransferring them more quickly than anticipated with a result much better than I ever expected. They were also very helpful by honestly letting me know about a video recorded on an off-brand tape that was just too far gone to save. I appreciate the excellent work and honesty!

I rarely leave negative reviews, but this was one of the worst service experiences I've had…read more I called Chris at Gomex Locksmith and he came out to unlock my car. He was unsuccessful at getting it unlocked so he said he could order and cut me a new key. The kicker is he wants to be paid upfront by cash app. DO NOT Pay this guy. After he gets the money he will just start ignoring you! I paid Gomex Locksmith $240 for a replacement key and was told they would come out Tuesday 2/3/26. He was at my house 1/31 That turned into Friday. Then I was told the key had to be ordered from the factory and would arrive Saturday. Saturday came and went with no key, no service, and no follow-up. Every time I would call he would not answer and text hours or days later coming up with an excuse. After that, communication dropped off. I was eventually told I would receive a refund, but that still hasn't happened. So at this point I paid $240, received no service, no key, and no refund -- just delays and excuses for 3 weeks. I gave multiple chances to resolve this before posting. If you need a locksmith who shows up, communicates clearly, and follows through on what they promise, I would strongly suggest looking elsewhere.

Do not use this company. The owner - Chris Gomez - is nothing short of a thief, incompetent, and a…read moreragingly liar. I was having a door handle and deadbolt completely replaced. The results: 1) Charged me more that what his son (same company) had said he'd do it for, 2) the deadbolt only works if you jimmy the door and align it just right, 3) the door handle part of does not remotely work. Gomez blamed it on the part "not working". I've bought locks from Menards for 20 years and never had a problem. He was there for maybe 10 minutes said there was "nothing he could do". After I asked him why I should pay when the work was not done, he said he'd come back the next day at 1:30 pm and text on his way. He neither came back nor texted. He said he tried calling my phone near end of the day but never left a message. He refuses to come back out and finish the job, even with a new unit I bought for him to try. I am $128 poorer and almost nothing to show for it except a badly installed deadbolt. Repeat, bite off your own hand before using him ever.

Don't expect your deposit back let alone a call back. I moved out in October and they charged me…read morefor flooring that was in bad condition when I moved in. Sent a letter via certified mail objecting to this and they claim they did not receive it. Again, it was sent via certified mail so I can see it was signed for by Sara for BH mgmt. Called the regional manager Leisa I don't know how many times and never received a call back. Could only actually get her on the phone once through a transfer from the call center. Unprofessional and illegal.

This horrible company is treating their customers in disrespectful attitude. They are motivated by…read moreego. Zero professionalism. Patti Woodham, Amber Jordan and the vice president Lynn have decided to mark me and not provide me the early bird contract I choose base on personal reasons. Base on my experience Patti Woodham the renewal lease is an embittered person who put personal matters before her work ethics. I clearly choose my contract on time and because of a computer error I wasn't able to sign it. When deadline pass she didn't want to honor my early bird contract. Then when I was asking to speak to her supervisor amber and Lynn she made sure to make me the bad guy in the story. If you are a future investor I would extremely recommend you step away from this place. Ego and buisness is a short way to troubles.

This UPS location is located in the heart of the Beaverdale neighborhood making it a convenient…read morelocation for a number of services: * UPS pick up/drop off * Printing * Packing materials * Printing Service has always been friendly, though process/procedure has sometimes gotten in the way of a great customer experience. Things to know: * Store front parking is limited to 20 minutes * The partnership with Amazon, and maybe other services) isn't rock solid. Amazon telling us that no label printing is required and having UPS contradict this and charge for printing in some instances. * The shared parking lot can be tricky to get out of. An option is to use the exit behind the hardware store to avoid street traffic on Beaver Avenue.

UPS Between Nov 17 and 19 (I'm not sure which of those…read morethree days) I sent a package from the Beaverdale, IA UPS store to my sister in Pennsylvania. The store was kind enough to package the items but after I left as they were busy. My sister texted me on Nov 21 that she received the package. At that point I had no concerns so I ditched the receipt. Yesterday Christmas 2025 I was talking to my sister and the present sent in Nov came up. What I had sent was a lighted display and a small bag containing multiple small (about 1") figurines of various items that were purchased in hospital gift shop. What she received was lighted display only. I can only guess that at some point before the packaging and sealing and sending that the small items were removed and reside in someone's house but not my sisters. BAD UPS. BAD!