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Graphic design

Clothing printing

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7 years ago

Fantastic customer service! Made something I needed a priority and the end result was better than I imagined. I will be a repeat customer!

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Ace Signs & Graphics - Spec under the laminate

Ace Signs & Graphics

(2 reviews)

I needed a wrap printed up for me for a full vehicle wrap as I am a new wrapper and I do not have a…read moreprinter to do this. I was going to purchase online but decided to give a local business a chance so if I had issues or changes needed they should be able to help out easier then an online not local route. This was anything but the case. 1st I wanted to get the wrap a week before my install and so I contacted Matt and told him what I wanted and he told me no problem he just needs to get half money up front so he could get the material in faster bc his guy was delivering and needed to know before he missed out on that weeks delivery. So I work it out get the money to him asap that day and waited. I then got an excuse that his printer was missing colors for printing and he would have to order this now after he needed the wrap so fast. After several days trying to fix the printers ink situation he still was having issues with color match as he's using a screen for his work with a hard blue tint on it and can't actually tell what he's printing until he prints it up. Now I'm stuck with him bc he has half my money and not enough time to order online. 2nd once he finally gets the "colors" fixed and things dialed in he starts the print. This has been over a week at this point and still waiting. He prints a test piece and has me check it out to see if it was good. I confirmed after going there that it was good. He prints them up and tells me that they will be ready late on this night. So I go to pick it up and look over the wrap at that time he told me and he was STILL PRINTING one of the panels. So I wait for this to be printed and laminated. While waiting he told me how awesome this Avery wrap was and had self healing laminate. I'm like sweet can't wait to install it. Then when he was done with the panel I find out that he STILL hasn't printed one of the panels and I have to leave with what I got and he will bring me the final panel later. "Which he did" mind you this is the night before I was installing on customers car. 3rd, when looking at the panels I find that the hood was printed to small and he even asked me the make and model of the car to make sure the panels would fit. When I texted him and talked to him about the fitment issue, he told me that I would have to stretch it to make it work or he would charge me for another print. Ok what ever I'll figure it out. 4th, I ordered in December and in March I find that the customer was having issues with the front bumper lips laminate peeling. So I contact Matt and he tells me it's user error while installing it. I ask him is there anything he can do to help out and he tells me he has to talk to his rep and see if that batch had an issue.... A month later I still haven't heard anything and he refuses to give me an answer or help out in any way. I had texted and called several times. It wasn't just the bumper that started to peel, there were parts all over the car that had flaking sections, just more so on the front bumper lips. 5, the installation of the laminate on the wrap was horrible there was hair and specs of dirt through out the whole wrap. I have a couple images attached. I understood I may be shit out of luck with the material bc I have no warranty from him but communication and letting me know what's up versus ghosting me and trying to avoid me is all I wanted. Do not go here he is over priced and does not support his work.

Do not use them as a vendor. When work is not done because of their issues, they do not reimburse…read morefor a pre-payment that was made. Not a good company and the owner lies about the status of repayment.

QB Studios - screen_printing_tshirt_printing - Updated May 2026

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