Super fast, super knowledgeable, super kind! Loved working with them! These are great people who do…read morea great job!

On time, efficient, careful and friendly. Cody, Wiley and Matt did a great job with our move!read more

I worked with Happy Medium over a year ago and gave them a 5 star review then and still today I am…read morethrilled how my website looks and the service they still provide me. I have run into a few challenges and every time I reach out to them, they go above my expectations and fix the problem at hand. I couldn't be happier with the Happy Medium team.

Quality work and responded quickly to the project. Finished quickly and sent pictures for proof of…read morecompletion. Great communication and worked professionally. All around great company!

After my first job with Mike I was super happy with him. However, I used him again and this time I…read morewas so displeased. It was not funny. We hired Mike to remove a bar and to fix the ceiling after a leak. He charged us $150 to remove the bar. He then told us that he would charge us $300 to put the bar back in place and fix the ceiling. We had told them at that time that we would be using wall paneling to repair the ceiling. We had wall paneling on the ceiling at that time in another spot. When it came time to do the repair Mike showed up on the first day but lost his keys in his car and spent the entire day trying to get his keys out of the car rather than calling a service to do it for him. So he blew the entire day. On Wednesday I don't know what time he showed up because I had an appointment but when I got home at noon he promptly left and didn't show back up and until late afternoon and only stayed for an hour. After which he had a allowed argument with his wife over speakerphone about missing Valentine's Day dinner. He then left my house and returned late afternoon the next day after I made several calls to him trying to figure out where he was after. He stated he would be there the next morning. Very little communication. This type of behavior went on for days. When the job was complete, Mike tried to charge us over $1,600 for putting the bar back in and repairing the ceiling. I might add that the ceiling portion was 3x 20 ft Wall paneling and then he had to put the bar back in spot which was in two pieces. At this point he had severely damaged many pieces of the bar and the assembly around it. He had also left pencil marks on the ceiling which for some reason he thought was acceptable. Mike is not a licensed contractor but actually a handyman. This whole ordeal spent over a course of 4 days. Something that should probably have taken place in one day. At the end my husband and I ended up completing the job ourselves because Mike didn't show up on the final day except to pick up his tools when I told him we finished the job ourselves. For the pictures you see below, he actually wanted $848. After completing the job he then told me that his price was $125 an hour and said that he had worked over 15 hours which he can't even account for because he was so spotty in showing up and not showing up and he would come and go and take off for his wife, his children or to go shopping or to eat or who knows what or are even for other clients in the middle of working for me. To me, this now meant he was changing the original price that he had given me from $300 to something more. I do not recommend this company or this person to anyone and I've included pictures of his shoddy work. I should also mention that Mike wanted to decide what materials to use in my house and when I said no he was very upset. I had to go down and explain to him that he does not get to decide what materials are used in other people's house. I told him I was using wall panels and a specific one and he said he wanted to use a certain type of product and spray paint it. When I said no he was very upset and said that his idea was a good idea and that the people buying my house would have liked his idea. I am an interior designer and I'm very good at what I do. My house sold in one week in this very bad market. Obviously I know what I'm doing. I'm also going to include a letter that Mike sent me that was extremely rude regarding his displeasure about using the materials he wanted.

Excellent. Very responsive to messages and very professional in the work completed. Definitely…read morewill seek him out again for any future projects.

We had G&K come in and clear three very cluttered room in my neighbors house. The crew was on time…read moreand very professional. I must say that they were some of the hardest working folks that I have ad the pleasure of working with. For the amount of work and time they spent, I think the cost of the removal was very fair. I would call them again if the need arises. Gerry and Kevin

I needed a hauling service to clean out an apartment as part of the estate clean up. The problem I…read morehad was this was a small town and I was not able to find anyone who would come out to this small town and do the job. I found Jermaine's web sight and his credentials were great. I called him and verified that he would do the job. I told him I lived 100 miles from the property I needed the job done. We arranged a meeting time at the property. We met at the property at the scheduled time and after going through the apartment. I got a quote for the job. We agreed that his price was fair. I paid for the job and he offered to go back and get his equipment and helpers and return to finish the job the same day. I will add Jermaines business was located 45 miles from the job sight. The man covered a total of 180 miles and did a thorough and complete job. I was sent a text with photos upon job completion. If you are looking for a hauling service, look no more. Call this guy! Great communication. Phone calls, voice messages, and text messages. Prompt and efficient service at a fair price. Thank you again for helping us out today. Bob S

Needed my large above ground pool with deck attachment removed. Came out first thing in the morning…read moreand said the crew would be back that afternoon. I was a bit confused but he said "don't you want it done today?" He wasn't joking around...complete service done in one day. They even managed to get rid of the standing water. I am shocked in the BEST of ways. Can't recommend their services enough :)

Did a good job and was able to do the job quickly with not much notice. Thank you. Recommendread more

Elias is one of the hardest working young man I've seen for a long time. He did a great job for me…read moreand he was kind and conscientious while doing it. Highly recommend!

While I hope to never have my car towed again, if it does happen I hope it is Big 12 Towing. They…read morewere fantastic in helping me when I was put in an awful situation. They met me when it was convenient for me and were so nice. They even offered me a ride to pick up my car if needed. The guy even explained how they didn't even want to tow my car but didnt have a choice and I know they were just doing their job. GREAT company!!

I know most only read, or see the first few lines of a review, so let me start by saying Big 12…read moreTowing is THE option in the Des Moines area. Hands down. No competition. 5 stars is not enough! Google should change their rating system so that we can properly rate top tier businesses such as Big 12 Towing. To be completely honest, I'm not sure there are enough stars in the galaxy to reflect the level of service, professionalism and compassion I received. You might be thinking "calm down Justin, there's no way a towing company deserves these kind of accolades." To which I would say you can just shut the heck up, because they deserve every bit of this and more! I made multiple calls looking for a company that could get me & my car 2 hours back to Omaha. I was shopping around because times are tough and who doesn't want to save some money. Most answered and the quotes were around the same price but no one seemed right. One in particular, Crow Tow or Blow Tow, could not have cared less. They were the stereotypical nasty tow company. Luckily next on the list was Big 12 Towing. The voice that answered instantly caught me off guard. It was warm, engaging, and within about thirty seconds I could tell Wayne actually cared about my situation. My stress level dropped immediately. Wayne was thoughtful, informative and most of all, willing and ready to go. I instantly felt my day was getting better. He quoted me the lowest of all the groups and wasn't pushy. He didn't feed me some doomsday scenario that made me feel I needed to act now. He simply noted when I'm ready, they would be too. Even though I was value shopping, I believe had BTT quoted me more than the others, I still would have went with Wayne and his crew just based on the overall feeling -- and this was just the phone call! What came next blew me away. I went to the agreed upon meet up & saw the flatbed truck with the Big 12 logos on the doors. First impression was this crew is on point & you can tell they care about their equipment. They easily passed the eye test. The driver enthusiastically waved me into the passenger door and I was greeted by T.J. He was an extension of the good vibes I felt on the phone. Warm. Inviting. Caring. When I learned they were father / son, it all made sense. T.J. made me feel so welcome I had almost forgot why we were in his truck driving back to Omaha. Also shout out to the truck. The interior was clean, comfortable, smelled nice & was extremely organized. T.J. had all the chargers I needed, gave me a lower back lumbar cushion and insisted if I was tired after the long day, that I should nap & he wouldn't have cared or been offended. I'm not gonna lie, when getting quotes, there was a part of me thinking about how I would be spending a couple hours with this person so hopefully they wouldn't disappoint. Again, BTT shattered expectations. Normally I'd spend that two-hour ride obsessing over everything that just happened. Instead, I was relaxed, laughing, & honestly having a good time. Looking back, none of what happened that day was normal. I was stranded in the middle of Iowa, needed a vehicle hauled across state lines, & somehow ended up spending two hours laughing & swapping stories with a guy I had just met who felt like family, or a brother from another at the very least. That's not what most people expect when they think of a towing company. Wayne, TJ, & the rest of the crew at Big 12 Towing didn't just move a vehicle. They completely changed my perspective on an industry that doesn't always have the best reputation. They treated me like family, took incredible care of my vehicle, charged me less than anyone else I spoke with, & somehow made one of the worst days I've had in a while feel a whole lot better. So yes, this review is long. But when someone exceeds your expectations this much, they earn every word. If you're in Des Moines or the surrounding area & need a tow, stop searching. Call Big 12 Towing. Full stop. End of story.