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    Seams Upholstery

    5.0 (1 review)
    Closed 8:30 am - 4:30 pm
    Updated 2 months ago

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    JOANN Fabric and Crafts

    JOANN Fabric and Crafts

    (14 reviews)

    $$

    In no world should there only be two employees working the register on the Friday after Christmas…read more I really love the setup of the store, and I have been a consistent customer at the store for months since I moved to Des Moines. Today when I went to the store I came in for some yarn to finish off a blanket. Their yarn section looked like it had been torn apart. Boxes on the ground, unorganized yarn, etc. When I finally found my yarn, I took it to the checkout where I waited for 20 minutes (not to mention my two skeins were $20!!!). Finished shopping and I'm not sure I will be returning with the lack of customer service.

    WHAT HAPPENED TO THIS JOANN FABRICS STORE? I went to the…read morestore in September - organized - very friendly staff - efficient and in and out quickly! Went yesterday and it was night & day!?! It looks like a Dollar General Store. Are they going out of business? Fabric bolts thrown about hap-hazzardly. PILES of "go back" bolts piled high. A WALL of carton boxes FILLED with fabric that has not been shelved yet... I could barely get my shopping cart up and down the isles. And it wasn't just me - fellow shoppers were wondering around the store - one said out loud "did a bomb go off in here"? Another said, "A bomb would HELP this..." The cut table guy was VERY nice. Fast and efficient. The check out guy? The rudest store employee I have ever met!!! Snapped at the customer before me when the older lady explained she didn't have a "smart phone" and asked if he had a coupon. You would have thought she called him a slur! He screamed at the poor woman. Very tall - very intimidating - very VERY rude. Her purchase was over $150. Mine was around $100 The store made $250 from just the two of us and there were at least a dozen other customers in the building. The place IS making money! Seems like a REAL lack of management. And - that front counter guy needs a LOT of retraining AND to be thrown head-first into an anger management session or two. Hobby lobby will be my fabric store next time around - I am sure they will appreciate my $100.00....

    Seams Upholstery - reupholstery - Updated May 2026

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